Acer Altos G320 Series User Manual page 88

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• Check that drive is properly configured.
• Check that onboard IDE controller is enabled in the BIOS setup.
DVD/CD tray cannot be ejected.
Do the following:
• Insert the tip of a paperclip into the small hole on the DVD/CD
drive. Slowly pull the tray out from the drive until the tray is fully
extended then remove the disc.
DVD/CD drive cannot read a DVD/CD.
Do the following:
• Make sure you are using the correct type of DVD/CD.
• Make sure the DVD/CD is properly seated in the drive.
• Make sure the disc is unscratched.
• Make sure all cables are connected to the DVD/CD drive.
Hard drives are not recognized.
• Make sure the drive is not disabled in the BIOS setup.
• Make sure the drive is connected correctly and the power cable is
plugged to the power supply.
• Make sure the drive is compatible.
• Make sure that you have not exceeded the power budget for the
server.
• If using SCSI drives, verify that each SCSI ID numbers is unique on
the SCSI bus. Refer to the drive documentation for details on
setting the SCSI ID for your drives.
• If using IDE drives, verify that the master/slave settings are set
correctly. Refer to the drive documentation for details on setting
the master/slave settings.
5 Troubleshooting