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Acer Altos G520 Service Manual

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Table of Contents
Altos G520
Service Guide
Service guide files and updates are available
on the CSD web; for more information,
please refer to
http://csd.acer.com.tw
PART NO.: N/A
PRINTED IN TAIWAN

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  Also See for Acer Altos G520

Acer Altos G520 series User Manual
Acer Altos G520 series User Manual 186 pages
Acer G520 User Manual
Acer G520 User Manual 52 pages

  Related Manuals for Acer Altos G520

  Summary of Contents for Acer Altos G520

  • Page 1 Altos G520 Service Guide Service guide files and updates are available on the CSD web; for more information, please refer to http://csd.acer.com.tw PART NO.: N/A PRINTED IN TAIWAN...

  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on Altos G520 service guide. Date 2004/09/14 Chapter 1. Revise to Intel E7320 Memory Controller Hub(MCH) on page 1 Modify from 82541QI to 82541PI on page 4 Updates...
  • Page 3 Copyright Copyright © 2004 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following conventions are used in this manual: Screen messages NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 7: Table Of Contents

    Disassemble Altos G520 ........
  • Page 8 Altos G520 Exploded Diagram ........

  • Page 9: System Introduction

    WARNING:Functionality issues may be encountered if mixed memory types are installed on the same server board. DIMM modules of identical type, banking and stacking technology, and vendor should be installed in the Altos G520. SCSI Controller Optional add-on U320 SCSI card...
  • Page 10 FANs Support for two system fans and two processor fans I/O ports Front 1. Two USB 2.0 ports Rear 1. Two USB 2.0 ports 2. Two PS/2 ports (keyboard/mouse) 3. One LAN port (RJ-45) 4. One serial port 5. One VGA port Serial ATA Ports Two SATA ports Supports RAID 0 or RAID 1...
  • Page 11 Peripheral Interfaces Two USB 2.0 ports on the back panel with an internal header that provides support for two USB ports on the front of the chassis One serial port and one serial port header Two ATA interface with Ultra 33,66 and 100 DMA mode Two serial ATA connectors with support for RAID 0 and RAID 1 One floppy drive interface with support for one drive PS/2 keyboard and mouse ports...

  • Page 12: System Block Diagram

    System Block Diagram Dual Intel Xeon® DP Processor Support (Nocona/Jayhawk) PCI E x4 (2GB/s) 64-bit/66MHz PCI-X 1.0 Bus 32-bit/33MHz PCI 2.2 Bus (100MB/s) Intel 82541PI USB 2.0 x 4 (60MB/S) IDE ATA100 x 2 (100 MB/S) IDE1 IDE2 FSB 800 MHz Intel E7320 MCH Intel E7320 MCH (Lindenhurst-...
  • Page 13 8 GB ECC DDR266/333 capacity ® Intel PRO/1000 MT Server Network Connections PCI-Express X4 Bus Integrated Graphics PCI-X 64/66 Chapter 1 ® Dual Intel Xeon™ processors FSB 800 support ® Intel E7320 chipset 2 x ATA100 IDE channels PCI 32/33 SATA Port x 2...

  • Page 14: Mainboard Placement

    Mainboard Placement V W X V W X Y Chapter 1...
  • Page 15 Component PCI Slot 1 (PCI-X 64-bit/66MHz) PCI Slot 2 (PCI-X 64-bit/66MHz) ATI Rage XL VGA chipset PCI Slot 3 (PCI 32-bit/33MHz) PCI Slot 4 (x4 PCI-Express) Gigabit LAN chipset 32-bit/33MHz PCI bus slot 5 Gigabit LAN port (10/100/1000 Mbps) VGA /monitor port Serial Port Upper: PS/2 mouse port Lower: PS/2 keyboard port...

  • Page 16: Hot Plug Hdd Cage Backplane Board Layout (Scsi)

    Hot Plug HDD Cage backplane board layout (SCSI) Item 122-pin SAF-TE connector 80-pin SCSI HDD connector 68-pin SCSI HDD connector SCSI HDD management cable connector (I Power connector Description C bus) Chapter 1...

  • Page 17: Hot Plug Hdd Cage Backplane Board Layout (Sata)

    Hot Plug HDD Cage backplane board layout (SATA) Item SATA HDD slot SATA cable connector HDD backplane power connector (10pin) Chapter 1 Description...

  • Page 18: Front Bezel

    Front Bezel Note: Description Front Bezel Security Keylock System Power Indicator Hard Disk Activity Indicator System Fault Indicator LAN1 Activity Indicator NOTE: Please ignore item 7 Description Item Chapter 1...

  • Page 19: Front Panel

    When system is degraded or faulty, the status indicator would blink or light up amber. Chapter 1 Altos G520 with Hot Plug hard disk cage installed. Altos G520 with non-Hot Plug hard disk cage installed.

  • Page 20: Rear Panel

    Rear Panel Altos G520 with redundant power supply unit installed. Altos G520 with fixed single power supply unit installed. NOTE: Please ignore item 7 Main power supply cable socket USB ports PS/2 keyboard port PS/2 Mouse Port VGA/monitor port Serial port...

  • Page 21: Internal Components

    Internal Components Altos G520 with Hot Plug hard disk cage installed. Altos G520 with non-Hot Plug hard disk cage installed. Power supply module bays for two redundant PSUs standard PSU bay (Manufacturing optional) Rear system fan Air baffle screw (to secure the air baffle)

  • Page 22: Hardware Specifications And Configurations

    Hardware Specifications and Configurations System Board Major Chips Item System core logic Super I/O controller PCI-Express PCI-X LAN controller Memory controller VGA controller SATA RAID controller Processor Item Type Dual mPGA sockets Intel Xeon processors supported Socket Dual 604-pin zero insertio force (ZIF) processor sockets Speed 2.8G/3.0G/3.2G/3.4G/3.6GHz or above Bus frequency...

  • Page 23: Ide Interface

    System Memory Item Onboard embedded memory size Memory slot number Supported memory size per socket Supported maximum memory size Supported memory type Supported memory speed Supported memory voltage Supported memory module package Support parity check feature Support Error Correction Code (ECC) feature LAN Interface Item LAN controller...
  • Page 24 512MB 512MB NOTE: Altos G520 provides four DDR333 DIMM slots in dual memory channels. DIMM 1A and DIMM 2A are connected to memory channel A. DIMM1B and DIMM2B are connected to memory channel B. The maximum memory capacity is 8GB DDR333 memory. Memory DIMM technologies supported are: 256MB, 512MB, 1GB, and 2GB.

  • Page 25: Serial Port

    Serial Port Item Serial port controller Serial port controller resident bus Number of serial port Supports 16550 UART Connector type Optional serial port I/O address (via BIOS Setup) Optional serial port IRQ (via BIOS Setup) Memory Address Map Address 0000000-009FFFF 00A0000-00BFFFF 00C0000-00C7FFF 00C8000-00CFFFF...
  • Page 26 I/O Address Map Hex Range 0C0-0DF 0F8-0FF 0CF8 0CFC 1F0-1F7 278-27F 2F8-2FF 378-37F 3B0-3BF 3C0-3CF 3D0-3DF 3F0-3F7 3F7-3FF Hex Range 000-01F 020-027 030-037 IRQ Assignment Map Interrupt Channel IRQ0 IRQ1 IRQ2 IRQ3 IRQ4 Device Function DMA Controller-2, 8237 CLEAR Math Co-processor BUSY RESET Math Co-processor Math Co-processor System I/O Port...

  • Page 27: Pci Interrupt Routing

    IRQ Assignment Map Interrupt Channel IRQ5 IRQ6 IRQ7 IRQ8 IRQ9 IRQ10 IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 PCI Interrupt Routing PCI Devices INTA# Slot 1 PIRQ4 PIRQ12 Slot 2 PIRQ5 PIRQ11 Slot 3 PIRQ6 PIRQ12 Slot 4 PIRQ7 PIRQ12 Slot 5 PIRQ8 PIRQ12 Slot 6...

  • Page 28: Power Management

    Power Management Power Saving Mode Phenomenon List Power Saving Mode Device Standby mode Global Standby mode System Suspend mode NOTE: The VGA BIOS should support DPMS (Desktop Power Management System) for the standby and suspend mode function call. When the Display Standby Timer expires, the system BIOS will execute the DPMS service routines. Phenomenon Independent power management timer for HDD devices (0-15 minutes, time step = 1 minute)

  • Page 29: Environmental Requirements

    Environmental Requirements Item Temperature Operating Non-operating Non-operating (Storage package) Humidity Operating Non-operating (unpacked) Non-operating (Storage package) Vibration Operating (unpacked) Non-operating (packed) Chapter 1 Specifications +5 to +35°C -10 to +60°C -20 to +60°C 20% - 80% RH, non-condensing 20% - 80% RH, non-condensing 20% - 90% RH, non-condensing 5 - 16.2 Hz: 0.38mm(peak to peak) 16.2 - 250 Hz: 0.2G...

  • Page 30: Mechanical Specifications

    Mechanical Specifications Item Dimensions W x D x H 195mm x 545mm x 435mm (5U Height) Color MCS-002 I/O ports Four external USB2.0 One serial port and one serial port header Two ATA interface with Ultra 33, 66 and 100 DMA mode Two serial ATA connectors with support for RAID 0 and 1 One floppy drive interface with support for one device PS/2 keyboard and mouse ports...

  • Page 31: Asm

    This feature is designed primarily for server supervisors and management information system (MIS) personnel to help them detect errors or potential trouble spots in their network servers through a single management station.

  • Page 32: Intelligent Platform Management Interface (Ipmi)

    Intelligent Platform Management Interface (IPMI) IPMI stands for Intelligent Platform Management Interface. IPMI is an open standard hardware manageability interface specification. It provides an architecture that defines how unique device can all communicate with the CPU in a standard way. With IPMI, the CPU has only one thing to communicate with-the IPMI Event Log.

  • Page 33: System Utilities

    Chapter 2 System Utilities Most system are already configured by the manufacturer or the dealer. There is no need to run Setup when starting the compurter unless you get a Run Setup message. The Setup program loads configuration values into the battery-backed nonvolatile memory called COMS RAM.

  • Page 34: Entering Setup

    Entering setup To enter Setup, press the key of NOTE: You must press mwhile the system is booting. This key does not work during any other time. Chapter 2...
  • Page 35 The Key Help Guide shows you how to move around the BIOS setup screen. w yz x Use the Use the keys to move to the next page or the Setup screen has more than one page available. Use the key to enter the options and use available.

  • Page 36: Main Menu

    Main Menu The first screen displayed when entering the BIOS Setup Utility is the Main Menu selectoin screen. This screen displays the major menu selections available. The following tables describle the available options on the top level and lower level menus. Default values are shown in bold text. Parameter AMI BIOS Processor...

  • Page 37: Advanced Menu

    Advanced Menu Parameter Processor Configuration IDE Configuration Floppy Configuration Super I/O Configuration USB Configuration PCI Configuration Memory Configuration Preproduction Debug Chapter 2 Description Configure processors Configure the IDE device(s) Configure the floppy drive(s) Configure the Super I/O chipset Configure the USB support Configure PCI devices Configure memory devices This option provides engineering access to internal...

  • Page 38: Processor Summary And Configuration

    Processor Summary and Configuration The Processor Summary/Configuration submenu displays general information about the installed processor(s) and lets you define advanced settings. Parameter Manufacturer Brand String Frequency FSB Speed CPU1 CUPID Cache L1 Cache L2 Cache L3 CPU2 CUPID Cache L1 Cache L2 Cache L3 Max CPUID Value Limit...
  • Page 39 Parameter Hyper-Threading Technology ® Intel Speed Step Tech. Chapter 2 Description Controls Hyper-Threading state. Primary used to support older operating System that do not support Hyper Thread- ing. Enable Hyper-Threading Technology only if OS supports it. Select disabled for maximum CPU speed. Select enabled to allow the OS to reduce power consumption NOTE:This option may not be present in early Beta release Option...

  • Page 40: Ide Configuration

    IDE Configuration The IDE Configuration submenu lets you define the parameter settings related to the hard disk/s. Chapter 2...
  • Page 41 Parameter Onboard P-ATA Channels Onboard S-ATA Channels Configure S-ATA as RAID S-ATA Ports Definition Mixed P-ATA /S-ATA Primary/Secondary/Third/Fouth IDE Master Primary/Secondary IDE Slave Hard Disk Write Protect IDE Detect Time Out (Sec.) ATA(PI) 80Pin Cable Detection Chapter 2 Description Controls state of integrated P-ATA controller Controls state of integrated S-ATA controller When enabled the S-ATA channels are reserved to be used as RAID...

  • Page 42: Primary/Secondary/Third/Fourth Ide Master/Slave

    Primary/Secondary/Third/Fourth IDE Master/Slave These items let you select the IDE hard disk parameters that the system supports. Parameter Device Vendor Size Type LBA/Large Mode Block (Multi-Sector Transfer) Mode Description Display detected device info Display IDE device vendor Display IDE DISK size Driver Type Selects the hard disk drive translation method.
  • Page 43 Parameter PIO Mode DMA Mode S.M.A.R.T 32-bit Data Transfer Chapter 2 Description When set to Auto, BIOS setup automatically detects if the installed hard disk supports the function. If supported, it allows for faster data recovery and read/write timing that reduces hard disk activity time.

  • Page 44: Floppy Configuration

    Floppy Configuration The Floppy Configuration submenu displays the type of floppy drive installed in the server. Parameter Floppy A Select the type of floppy drive connected to the system. Onboard Floppy Controller Allows BIOS to Enable or Disable Floppy Controller Description Note: Intel no longer vali- dates 720Kb &...

  • Page 45: Super I/O Configuration

    Super I/O Configuration The PCI/PnP Configuration submenu lets you specify the settings for the PCI devices. Parameter Serial Port A Address Option that is used by other serial port is hidden to prevent conflicting settings. Allows BIOS to select serial port A base address Serial Port B Address Option that is used by other serial port is...

  • Page 46: Usb Configuration

    USB Configuration The USB Configuration submenu lets you specify the settings for the legacy devices and USB 2.0. Parameter USB Function Legacy USB Support Port 60/64 Emulation USB 2.0 Controller USB 2.0 Controller Mode Description When set to disabled other USB options are grayed out Enables support for legacy USB.

  • Page 47: Pci Configuration

    PCI Configuration The PCI/PnP Configuration submenu lets you specify the settings for the PCI devices. Parameter Onboard Video Enable/Disable on board VGA Controller Dual Monitor Video Select which graphics controller to use as the primary boot device. Enabled selects the on board device. Grayed out if Onboard, Video is set to “Disabled”...

  • Page 48: Memory Configuration

    Memory Configuration The Memory Configuration submenu provides information about the DIMMs detected by BIOS. The DIMM number is printed on the mainboard. Parameter DIMM 1A DIMM 1B DIMM 2A DIMM 2B Extended Memory Test Memory Retest Memory Remap Feature Memory Sparing Description Non-User Configurable informational display...

  • Page 49: Boot

    Boot The Boot menu allows you to specify the preferred settings during system bootup. Press Enter to enter the submenu screen of the parameters shown in the screen below. Parameter Boot Settings Configuration Boot Device Priority Hard Disk Drives Removable Drives CD/DVD Drives Chapter 2 Description...

  • Page 50: Boot Settings Configuration

    Boot Settings Configuration The Boot Settings Configuration submenu lets you specify the preferred settings for system bootup. Parameter Quick Boot Quiet Boot Bootup Num-Lock PS/2 Mouse Support POST Error Pause Hit “F2” Message Display Scan User Flash Area Description Allows BIOS to skip certain tests while booting.

  • Page 51: Boot Device Priority

    Boot Device Priority The Boot Device Priority submenu lets you specify the boot search sequence during the POST process. Parameter 1st Boot Device nth Boot Device Chapter 2 Description Specifies the boot sequence from the available devices A device enclosed in parenthesis has been disabled in the corresponding type menu Option Number of entries will vary...

  • Page 52: Hard Disk Drives

    Hard Disk Drives The Hard Disk Drives submenu lets you specify the devices that will be considered as the primary and secondary hard drives. Parameter 1st Boot Device nth Boot Device Description Specifies the boot sequence from the available devices Specifies the boot sequence from the available devices Option...

  • Page 53: Removable Devices

    Removable Devices The Removable Devices submenu displays the type of removable devices available in the system. Parameter 1st Boot Device nth Boot Device Chapter 2 Description Specifies the boot sequence from the available devices Specifies the boot sequence from the available devices Option Varies based on system...

  • Page 54: Atapi Cd/Dvd Devices

    ATAPI CD/DVD Devices The ATAPI (Advanced Technology Attachment Packet Interface) CD-ROM submenu displays the type of ATAPI CD-ROM available in the system. Parameter 1st Boot Device nth Boot Device Description Specifies the boot sequence from the available devices Specifies the boot sequence from the available devices Option Varies based on system...

  • Page 55: Security

    Security The Security menu allows you to safeguard and protect the system from unauthorized use by setting up access passwords. Parameter Administrator Password User Password Set Admin Password Set User Password User Access Leves Clear User Password Fixed disk boot sector protect Password on Boot Chapter 2 Description...
  • Page 56 Parameter Secure Mode Timer Secure Mode HotKey (CTRL-ALT-) Secure Mode Boot Front Panel Switch Inhibit NMI Control Description Grayed out if User password is not installed. 1 minute Grayed out if User password is not installed. L Grayed out if User password is not installed. Disabled Grayed out if a password is not installed or if AC policy is set to Stays Off.

  • Page 57: To Remove The User Password

    To set an Administrator/User password Use the up/down keys to highlight a password parameter (Administrator Password or User Password) then press Enter. A password box will appear. Type a password then press Enter. The password may consist of up to six alphanumeric characters (A-Z, a-z, 0-9). Retype the password to verify the first entry then press Enter again.

  • Page 58: Server

    Server The Server menu allows you to configure the system parameters. Parameter System Management Serial Console Features Event Log configuration Assert NMI on SERR Assert NMI on PERR Resume on AC Power Loss FRB-2 Policy Late POST Timeout Hard Disk OS Boot Timeout Description Press Enter to enter the submenu screen.
  • Page 59 Parameter PXE OS Boot Timeout OS Watchdog Timer Policy Platform Event Filtering Chapter 2 Description Controls the time limit for booting an OS using PXE boot. Controls the policy upon timeout. Enable or disable trigger for system sensor events. Option Disabled 5 minutes 10 minutes...

  • Page 60: System Management

    System Management The System Management submenu displays specific system information. The following is for reference purposes only, your system configuration may vary. Chapter 2...

  • Page 61: Serial Console Features

    Serial Console Features The Serial Console Features submenu allows you to configure serial port settings. Parameter BIOS Redirection Port Baud Rate Flow Control Terminal Type ACPI Redirection port Chapter 2 Description If enabled, BIOS uses the specified serial port to redirect the console to a remote termi- nal.

  • Page 62: Event Log Configuration

    Event Log Configuration The Event log configuration submenu allows you to configured the event log setting. Parameter Clear All Event Logs BIOS Event Logging Critical Event Logging ECC Event Logging PCI Error Logging FSB Error Logging Hublink Error Logging Description Enable to clear logs.

  • Page 63: Exit

    Exit The Exit menu displays the various options to quit from the BIOS setup. Highlight any of the exit options then press Enter. Parameter Save Changes and Exit Discard Changes and Exit Discard Changes Load Setup Defaults Load Custom Defaults Save Custom Defaults Chapter 2 Description...
  • Page 64 Chapter 2...
  • Page 65 Mechanical Disassemble and Reassemble This chapter contains step-by-step procedures on how to disassemble the server system for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Phillips screw driver Flat-bladed screw driver or plastic stick NOTE: The screws for the different components vary in size.

  • Page 66: General Information

    General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the power cable from the system. Altos G520...

  • Page 67: Disassemble Altos G520

    Disassemble Altos G520 Removing the Housing Open the front door with the key in the clockwise direction. Lift the front door and detach it from the chassis. Remove the two screws to release the LED board bezel. Disconnect the LED cable.

  • Page 68: Removing The Air Duck, Heatsink And Cpu

    Lift the CPU lever and remove it from the mainboard. Removing the Memory Pop up the memory to release it. Removing the PCI Disconnect the SCSI cable. Press tje tabs tab to release the PCI card holder. Remove the SCSI card. Altos G520...

  • Page 69: Removing The Hdd And Fdd Module

    Removing the HDD and FDD Module Pull the cables from the cable click. Disconnect the SCSI cables from the rear of HDD. Disconnect the power cables from the rear of HDD. Remove the four thumb screws from HDD cage. Pull the HDD cage from the chassis. Remove the two screws on each side to detach the HDD unit.
  • Page 70 20. Press the fan holder to release the rear fan. 21. Push left direction to take the rear fan out from chassis. 22. Disconnect the 24 PIN power cable, 4 PIN signal cable and 8 PIN power cable. Altos G520...

  • Page 71: Removing The Power Supply

    Removing the Power Supply Remove the four screws. Pull the PSU out from chassis. Remove the four screws to detach the PSU bracket. Removing the Mainboard Disconnect the front fan cable, LED cable and USB cable. Release the cables from the cable clip. Remove the five screws to release the mainboard.

  • Page 72: Removing The Led Board

    Remove the two screws to release the intrusion cable. Remove the one screw to remove the LED holder. 10. Take the LED module out from the position. 11. Remove the two screws. 12. Then remove the USB cable. Altos G520...

  • Page 73: Chapter 4 Troubleshooting

    Chapter 4 Troubleshooting This chapter provides troubleshooting information for the Altos G520: Error Message BIOS POST Beep Codes BIOS Recovery Beep Codes POST Error Codes and Messages Boot Block Error Beep Codes Post Error Beep Codes BIOS Beep Codes POST Code Checkpoints...

  • Page 74: Error Messages

    A parity error occurred in onboard memory.This error is followed by an address A parity error occurred in onboard memory at an unknown address NVRAM, CMOS and passwords have been cleared. The system should be powered down and the jumper removed Altos G520...

  • Page 75: Bios Post Beep Codes

    An error or warning condition at boot can result in a series of beeps being issued known as "beep codes.” These beeps have a code that identifies system or PCI card events. For example, some Acer RAID cards have beep codes. Before checking for a system beep code error make sure the PCI card is not causing the beeping.

  • Page 76: Post Error Codes And Messages

    Unknown BIOS error. Error code = 14A (this is really ADM_MODULE_ERR) Error Message Response Pause Pause Pause Pause Halt Not an error Halt Pause Pause Pause Pause Pause Pause Not an error Halt Pause Pause Pause Halt Halt Halt Halt Halt Halt Pause Altos G520...
  • Page 77 Error Code 004B Unknown BIOS error. Error code = 14B (this is really LANGUAGE_MODULE_ERR) 004C Keyboard/Interface Error 004D Primary Master Hard Disk Error 004E Primary Slave Hard Disk Error 004F Secondary Master Hard Disk Error 0050 Secondary Slave Hard Disk Error 0055 Primary Master Drive - ATAPI Incompatible 0056...
  • Page 78 WatchDog Timer Expired(Secondary BIOS maybe bad!). 8603 Secondary BIOS CheckSum fail. Error Message Response Pause Pause Pause Pause Pause Warning Pause Pause Pause Pause Halt Pause Pause Pause Warning Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Altos G520...

  • Page 79: Boot Block Error Beep Codes

    Boot Block Error Beep Codes Number of Beeps 14 long beep Chapter 4 Description Insert diskette in floppy drive A: AMIBOOT.ROM file not found in root directory of diskette in A: Base Memory error Flash Programming successful Floppy read error Keyboard controller BAT command failed No Flash EPROM detected Floppy controller failure...

  • Page 80: Post Error Beep Codes

    Motherboard timer not operational Processor error 8042 Gate A20 test error (cannot switch to protected mode) General exception error (processor exception error) Display memory error (system video adapter) ROM checksum error CMOS shutdown register read/write error Cache memory test failed Altos G520...

  • Page 81: Bios Beep Codes

    BIOS Beep Codes Number of Beeps 1, 2 or 3 4-7, 9-11 In case of POST error(s) that occur during system boot-up, the BIOS will stop and wait for the user to press an appropriate key before booting the operating system or entering BIOS setup. The user can override this option by setting "POST Error Pause"...

  • Page 82: Post Code Checkpoints

    Initializes all the output devices. Allocate memory for ADM module and uncompress it. Give control to ADM module for initialization. Initialize language and font modules for ADM. Activate ADM module. Initializes the silent boot module Set the window for displaying text Description Altos G520...
  • Page 83 Diagnostic LED Decoder Checkpoint G=Green, R=Red, A=Amber Chapter 4 Displaying sign-on message, CPU information, setup key message, and any OEM specific information. Initializes different devices through DIM. See DIM Code Checkpoints section of document for more information. Initializes DMAC-1 and DMAC-2. Initialize RTC date/time.

  • Page 84: Bootblock Initialization Code Checkpoints

    BIOS into memory. Leaves all RAM below 1MB Read-Write including E000 and F000 shadow areas but closing SMRAM. Restore CPUID value back into register. Give control to BIOS POST (ExecutePOSTKernel). See POST Code Checkpoints section of document for more information. Description Altos G520...

  • Page 85: Bootblock Recovery Code Checkpoint

    Bootblock Recovery Code Checkpoint Diagnostic LED Decoder Checkpoint G=Green, R=Red, A=Amber Chapter 4 Initialize the floppy controller in the super I/O. Some interrupt vectors are initialized. DMA controller is initialized. 8259 interrupt controller is initialized. L1 cache is enabled. Set up floppy controller and data. Attempt to read from floppy. Determine information about root directory of recovery media.

  • Page 86: Dim Code Checkpoints

    IPL Device Initialization (function 4). Function 4 searches for and configures all PnP and PCI boot devices. General Device Initialization (function 5). Function 5 configures all onboard peripherals that are set to an automatic configuration and configures all remaining PnP and PCI devices. Altos G520...

  • Page 87: Acpi Runtime Checkpoints

    ACPI Runtime Checkpoints ACPI checkpoints are displayed when an ACPI capable operating system either enters or leaves a sleep state. The following table describes the type of checkpoints that may occur during ACPI sleep or wake events: Checkpoint 01, 02, 03, 04, 05 10, 20, 30, 40, 50 Chapter 4 Description...

  • Page 88: Memory Error Codes

    MEM_ERR_INTERNAL_BANKS MEM_ERR_TIMING MEM_ERR_INST_ORDER_ERR MEM_ERR_NONREG_MIX MEM_ERR_LATENCY MEM_ERR_NOT_SUPPORTED MEM_ERR_CONFIG_NOT_SUPPORTED SYS_FREQ_ERR (Flag for Unsupported System Bus Freq) DIMM_ERR_CFG_MIX (Usupported DIMM mix) DQS_FAILURE (indicates DQS failure) MEM_ERR_MEM_TEST_FAILURE (Error code for unsuccessful Memory Test) MEM_ERR_ECC_INIT_FAILURE (Error code for unsuccessful ECC and Memory Initialization) Altos G520...

  • Page 89: Jumper And Connector Information

    Jumper and Connector Information Clearing the CMOS If you are not able to access the BIOS setup screens, the CMOS Clear jumper will need to be used to reset the configuration RAM. The CMOS Clear jumper is located on jumper block J17. Power down the system and disconnect the AC power.

  • Page 90: Clearing The Password

    If the user or administrator password(s) is lost or forgotten, moving the password clear jumper into the “clear” position clears both passwords. The password clear jumper must be restored to its original position before a new password(s) can be set. The password clear jumper is located on jumper block J17. Altos G520...

  • Page 91: Jumper And Connector

    Jumper and Connector Power Connector Pin-Out (J12) Signal +3.3VDC 3.3V RS +3.3VDC COM RS +5VDC 5V RS +5VDC PWR OK 5 VSB +12V3 Auxiliary Signal Connector (J5) I2C Clock I2C Data Reserved 3.3RS Auxiliary CPU Power Connector Pin-out (J22) Signal +12V HSBP Header Pin-out (J30) HR_SMB_P5V_DAT...
  • Page 92 Clock POWER Signal Name Data GROUND Clock SB5V *FAN_FAULT LED (NO SUPPORT) *FAN_FAULT LED# (NO SUPPORT) *SYS_FAULT LED *SYS_FAULT LED# NIC2 ACT_LED NIC2 ACT_LED# SMB SDA SMB SCL *INDRUDER NIC1 ACT_LED NIC1 ACT_LED# Description Description Description Signal Name Altos G520...
  • Page 93 VGA Connector (J4) Signal Name GREEN BLUE NIC Connector (JA1) Signal Name MDI_2N MDI_2P MDI_1P MDI_1N MDI_3P NIC2-Northway (10/100/1000) Connector Pin-out (JA2) Signal Name MDI_2N MDI_2P MDI_1P MDI_1N MDI_3P Chapter 5 Signal Name Fused VCC (+5V) (NO SUPPORT) DDCDAT DDCCLK Signal Name MDI_3N MDI_0N...
  • Page 94 IDE_IOR# IDE_IORDY IDE_DMAACK# IRQ_IDE IDE_A1 IDE_A0 IDE_DCS0# IDE_HD_ACT# SATA Connector Pin-out (J28, J32, J23, J24, J25, J27) Signal Name IDE_DD8 IDE_DD9 IDE_DD10 IDE_DD11 IDE_DD12 IDE_DD13 IDE_DD14 IDE_DD15 Test Point DIAG IDE_A2 IDE_DCS1# Signal Name S_TX_P S_TX_N S_RX_N S_RX_P Altos G520...
  • Page 95 USB Connectors Pin-out (J3) Fused VCC (+5V /w over current monitor of both port 3) DATAN3 (Differential data line paired with DATAH3) DATAP3 (Differential data line paired with DATAL3) Fused VCC (+5V /w over current monitor of both port 2) DATAN2 (Differential data line paired with DATAH2) DATAP2 (Differential data line paired with DATAL2) CTS_N...
  • Page 96 Keyboard and Mouse PS/2 Connectors Pin-Out (J2) PS/2 Connectors Keyboard Mouse FRDATA# FHDSEL# FDSKCHG# SERIAL_DSR1_FB SERIAL_RTS1_FB SERIAL_CTS1_FB SERIAL_RING1_FB SERIAL_DSR2_FB SERIAL_RTS2_FB SERIAL_CTS2_FB SERIAL_RING2_FB Signal Name 13,14,15,16,17 Signal Name Signal Name Signal Name Signal Name KBDATA KMPWR KBCLK MSEDATA KMPWR MSECLK Altos G520...
  • Page 97 3-Pin Fan Headers Pin-Out (J51,J52,J, J1, J45, J48) Signal Name Ground Fan Power Fan Tach 6-Pin Fan headers Pin-Oout (J44, J46) Signal Name Ground Fan Power Fan Tach Fan PWM Intrusion Cable Connector (J19) INTRUDER_N IDE Flash Module Power Connector (J42) Chapter 5 Type Power...

  • Page 98: Fru (Field Replaceable Unit) List

    NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how best to dispose it, or follow the rules set by your regional Acer office on how to return it.

  • Page 99: Altos G520 Exploded Diagram

    Altos G520 Exploded Diagram Altos G520...

  • Page 100: Part List

    Part List PICTURE BOARD LED BOARD --BEZEL ASSY LED BOARD -- DOOR ASSY LED BOARD -- CASE ASSY CABLE CABLE FDD TO MB 34PIN- 34PIN CABLE LED -- DOOR TO MB 16PIN-34PIN LED INTRU CABLE W/LED USB CABLE MB TO CHASSIS IDE HDD CABLE ATA 100/66 SATA HDD CABLE 7PIN Chapter 6...
  • Page 101 S05 BOTTON BEZEL ASSY S05 TOP BEZEL ASSY S05 LEFT SIDE COVER ASSY S05J FAN DUCT ASSY S05 CD ROM BRKT ASSY HDD CAGE PLATE (HW) S05 (FBS05025,REV3A) PS2 PWR BRKT S05J(FBS05032,REV3A) AECR NO. 60.R08V7.001 42.R08V7.001 60.R08V7.002 60.R08V7.003 42.R08V7.002 42.R08V7.003 42.R08V7.004 Altos G520...
  • Page 102 PICTURE TRANSFER BACK BRACKET W/CD-ROM BRACKET CHASSIS W/USB CABLE, LED INTRU CABLE AND LED REDUNDANT POWER SUPPLY CAGE REDUNDANT DUMMY COVER SCSI CABLE CAGE OPTION SERIAL ATA CABLE CAGE OPTION CD-ROM DRIVE CD-ROM 54X LITE-ON LTN- 527T F/W:5RS2 CPU/PROCESSOR XEON 2.8GHZ DP FSB800 NOCONA XEON 3.0GHZ FSB800 NOCONA...
  • Page 103 PICTURE FDD DRIVE MITSUMI D353M3D 4342 REAR FAN ASSY 12V FRONT FAN 12V HDD/HARD DISK DRIVE PARTNAME DESCRIPTION FDD D353M3D 4342 S05J REAR FAN ASSY S05J FRONT FAN CLIPPER ASSY AECR NO. 23.R08V7.001 23.R08V7.002 Altos G520...
  • Page 104 PICTURE HDD 146GB/10K PRM/U320/ SCSI 80PIN/SEAGATE CHEETAH ST3146807LC CH146LP HDD 73GB/15K RPM/U320/ SCSI 80PIN/SEAGATE CHEETAH ST373453LC CH73LP HDD 73GB/10K RPM/U320/ SCSI 80PIN/SEAGATE CHEETAH ST373307LC CH146LP HDD 73GB/10KRPM/U320/ SCSI 80PIN/ HGST DAYTONA 146Z10 IC35L073UCDY10 F/W S25K HDD 160G 7200RPM SATA SEAGATE ALPINE ST3160023AS HDD 80GB 7200RPM SATA SEAGATE ALPINE...
  • Page 105 CL2.5 BGA APACER PC2700 1GB REG/ECC INFINEON 64X4X36 DDR CL2.5 INFINEON PC2700 1GBB REG/ ECC INFINEON 64X4X36 DDR CL2.5 BGA INTEL PRO/1000MT SERVER ADAPTER 844794 POWER SUPPLY 600W DPS- 600MBD REV.S1 AECR NO. 75.85395.794 75.95395.795 KN.51202.011 75.06299.796 KN.1GB02.007 PY.R0805.003 Altos G520...

  • Page 106: Appendix A Test Compatible Components

    Appendix A Test Compatible Components This computer’s compatibility is a test plan released by Wistron Internal Testing Department. Once the final report is available, this chapter will be revised accordingly. Appendix A...
  • Page 107 Seagate Cheetah 15K.4 will be in MP in Aug, 2004 Seagate Cheetah 10K.6 146LP f/w 0007 (AC05) Seagate Cheetah 10K.7 will be in MP in June, 2004 Mator 10K V Genesis Seagate Cheetah 10K.7 will be in MP in Aug, 2004 Mator 10K V Genesis Altos G520...
  • Page 108 LSI Logic LSI7202XP-LC 2Gb FC HBA, 64bit/133MHz, Dual LC ports LSI Logic LSI7402XP-LC 2Gb FC HBA, 64bit/133MHz, Quad LC ports Acer Remote Management Card / Standard (AMI MegaRAC G2 Management Card (Acer ARMC-1), PCI-32/33) HP LTO Ultrium 2 200/400GB, external, full-height, interface U160 SCSI LVD 68pin...

  • Page 109: Netware 6.5 Environment Test

    Seagate Cheetah 15K.4 will be in MP in Aug, 2004 Seagate Cheetah 10K.6 146LP f/w 0007 (AC05) Seagate Cheetah 10K.7 will be in MP in June, 2004 Mator 10K V Genesis Seagate Cheetah 10K.7 will be in MP in Aug, 2004 Mator 10K V Genesis Altos G520...
  • Page 110 LSI Logic LSI7202XP-LC 2Gb FC HBA, 64bit/133MHz, Dual LC ports LSI Logic LSI7402XP-LC 2Gb FC HBA, 64bit/133MHz, Quad LC ports Acer Remote Management Card / Standard (AMI MegaRAC G2 Management Card (Acer ARMC-1), PCI-32/33) HP LTO Ultrium 2 200/400GB, external, full-height, interface U160 SCSI LVD 68pin...

  • Page 111: Redhat Enterprise 3.0 Environment Test

    Seagate Cheetah 15K.4 will be in MP in Aug, 2004 Seagate Cheetah 10K.6 146LP f/w 0007 (AC05) Seagate Cheetah 10K.7 will be in MP in June, 2004 Mator 10K V Genesis Seagate Cheetah 10K.7 will be in MP in Aug, 2004 Mator 10K V Genesis Altos G520...
  • Page 112 LSI Logic LSI7202XP-LC 2Gb FC HBA, 64bit/133MHz, Dual LC ports LSI Logic LSI7402XP-LC 2Gb FC HBA, 64bit/133MHz, Quad LC ports Acer Remote Management Card / Standard (AMI MegaRAC G2 Management Card (Acer ARMC-1), PCI-32/33) HP LTO Ultrium 2 200/400GB, external, full-height, interface U160 SCSI LVD 68pin...

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