Software Licenses • It is prohibited to use data contained in firmware or software developed by SUNGROW, in part or in full, for commercial purposes by any means. • It is prohibited to perform reverse engineering, cracking, or any other operations that...
The content of this manual, including the pictures, marks, and symbols used herein, is all owned by SUNGROW. No part of this manual may be reproduced by any non-internal staff without the prior written authorization of SUNGROW.
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charging. The charger must only be installed by qualified technical persons. Qualified techni- cal persons must: • Have certain electrical wiring, electronic, and mechanical expertise, and be familiar with electrical and mechanical schematics; • Have received professional training in the installation and commissioning of electrical equipment;...
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Indicates supplementary information, emphasis on specific points, or tips related to the use of the product that might help to solve your problems or save your time.
Contents All Rights Reserved .....................I About This Manual......................II 1 Safety Instructions ....................1 1.1 Safety Signs on Charger .................1 1.2 Packaging, Transport, and Storage ..............2 1.3 Installation Safety ...................3 1.4 Electrical Safety .....................4 1.5 Operation Safety ....................5 1.6 Maintenance Safety ..................6 1.7 Disposal Safety ....................7 2 Product Description ..................1...
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3.6.4 AC Cable Connection ................21 3.6.5 Communication Interfaces ..............24 3.6.6 Communication Cable Connection ............25 4 Commissioning ....................27 4.1 Inspection Before Commissioning..............27 4.2 Commissioning Procedure ................28 5 LCD Touch Screen ..................31 5.1 Start Charging ....................31 5.1.1 Select an Authentication Method ............32 5.1.2 Select a Charging Connector ...............36 5.1.3 Plug Connector for Charging ..............38 5.1.4 End a Charging Process ..............40...
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8 Troubleshooting and Maintenance ..............56 8.1 Troubleshooting ...................56 8.2 Power Off Charger..................60 8.3 Replace Power Unit ..................61 9 Appendix ......................64 9.1 Technical Data .....................64 9.2 Quality Assurance ..................66 9.3 Contact Information ..................67...
• SUNGROW shall not be held liable for any damage caused by violation of gen- eral safe operation requirements, safety standards, and the safety instructions specified in this manual.
• Carry out an inspection upon receiving the delivery. In case of any damage to the goods during transport, contact your transport service provider and SUNGROW for negotiation. Storage • The packaged device should be stored indoors in places with a relative humidity of 5% to 95% and ambient temperature of -40℃...
• You may proceed with the subsequent work only if the qualified personnel designated by SUNGROW confirm that the environment where the device is to be installed meets the requirements after an assessment. •...
1 Safety Instructions User Manual • No one is allowed to stay under the product when it is lifted up. • When rotating the crane for unloading, keep it rotating at a low speed. Keep the product steady and as close to the ground as possible. •...
• It is strictly prohibited to use the charger when its charging connector or cable is defec- tive, frayed, cracked, or in case of exposed wires. Contact SUNGROW if you have found any of the above issues. •...
1 Safety Instructions User Manual • During the charging process, do not touch any hot part of the charger (e.g., air outlet for heat dissipation); otherwise, it may cause burns. • After charging, insert the charging connector back into the holder on the charger, so as to avoid the ingress of water or sand into the connector.
• To minimize the risk of electric shocks, do not perform maintenance operations that are not specified in this manual. If needed, please contact SUNGROW for maintenance and repair services. Otherwise, damages caused therefrom will not be covered by the warranty.
Product Description About the EV Charging System As electric vehicles (EVs) are gaining greater popularity, the EV charging demand is now witnessing constant growth. The EV charging system is constituted by the EV, charger, AC grid, and charging management system, as shown in the figure below. It is used to satisfy the demand for EV charging.
DC charger. Product Overview IDC180E is an integrated DC charger, with a rated power of 180kW, manufactured by SUN- GROW. It is mainly used in public charging stations for quick EV charging. The IDC180E charger is equipped with an LCD display. Except for charging their cars, users can also view the charging data, set the parameters, and perform fault diagnosis, etc.
2 Product Description User Manual Application Scenarios The IDC180E charger is mainly used in public charging stations for quick EV charging. For ease of charger operation and management, two charging scenarios are provided for users to choose: • Near-end charging: Operate the charger using an RFID card, a credit card, or its LCD display.
Operating Principle IDC180E is an integrated charger equipped with two charging connectors. The two charging connectors can be used separately or together at the same time. The product is composed of six 30kW charging power units and one charging control system. The charging control system is constituted by one main control unit (TCU) and two sub-control units (one for each charging connector).
2 Product Description User Manual • Charging begins, where AC power from the grid flows through the charger into the EVs. Marks on the Product The nameplate is attached to the side of the charger and is used to present some important parameters of the charger.
User Manual 2 Product Description Product Exterior table 2-3 Dimensions and Weight Weight Model Dimensions IDC180E 1930 mm x 930 mm x 615 mm 500 KG table 2-4 Product Exterior and Interfaces Description Mark Top indicators Lifting rings Energy Star-Ring (RFID card reader)
2 Product Description User Manual Internal Structure table 2-5 Internal Structure Name Toll control unit Switch 4G router LCD screen assembly Switch mode power supply Smoke detector Charging control board DC contactor Meter Fuse Shunt Heater MCB (miniature circuit breaker) AC contactor MCCB (molded case circuit breaker)
Indicators IDC180E is equipped with two types of indicators, the top indicators, and the Energy Star- Ring on the front. The left and right top indicators indicate the status of the left and right charging connectors separately, and the Energy Star-Ring indicates the overall status of the charger.
Installation • Installation is supplied from a dedicated power transformer or generator, and which is not connected to low voltage (LV) overhead power lines. • Installation is physically separated from residential environments by distance greater than 30 m or by a structure which acts as a barrier to radiated phenomena.
User Manual 3 Installation • This device is not intended for use in residential environments and may not provide ad- equate protection to radio reception in such environments. Installation Space Requirements To ensure good heat dissipation and easy maintenance, the minimum space between the charger and the objects around it should not be smaller than that specified by the requirements.
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• Be careful not to damage the product while using tools for unpacking. Quantity Description No. Name Floor-standing IDC180E DC charger M12×100 Ex- Used to fix the charger to the foundation pansion bolt Door key Used to open the front door and the left and right side...
Documents warranty card, test report, packing list In case of any damages or missing items, do not install the device. Contact your transport service provider or SUNGROW, and provide relevant photos for follow-up services. Foundation Building Background Information Considering its heavy weight, please fit the DC charger on a solid brick or concrete founda- tion to ensure its stable operation.
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3 Installation User Manual Step 1 Set up a foundation according to the charger's dimensions. Build the foundation by referring to the figure below. It is recommended to keep the foun- dation 200 mm higher than the horizontal ground, and 100 mm larger than the charger dimensions on the front, back, left, and right.
User Manual 3 Installation Step 3 Insert the expansion sleeves into the holes reserved for expansion bolts. Step 4 Move the charger to the foundation. Remove the front and rear sealing plates from the bot- tom of the charger, and fix the charger base to the foundation with expansion bolts. It is rec- ommended to use a S10 (M12) socket wrench to tighten the bolts.
3 Installation User Manual Step 1 Attach the steel wire ropes to the lifting rings on the top of the charger, as shown in the figure below. Step 2 Hoist the charger vertically and smoothly. Make sure it is always held steady and does not tilt. Step 3 Suspend hoisting when the charger is lifted 100 mm off the floor.
User Manual 3 Installation Step 2 Adjust the spacing between and height of the forklift's forks, and drive slowly forward until the forks are fully inserted under the bottom of the charger. Step 3 Pick up the charger slowly, and drive the forklift to the charger foundation at a constant speed.
3 Installation User Manual OT/DT/SC terminals (not included in the scope of delivery) are required for fixing the AC ca- ble to the terminal block. Please prepare OT/DT/SC terminals by following the requirements below. OT/DT/SC Terminals of AC Cable Specification of AC L1/L2/L3 Wires: M10 Specification of AC N/PE Wires: M8 figure 5-4 Terminal size requirements OT/DT/SC Terminals of external Protective Grounding Cable...
User Manual 3 Installation figure 5-5 Aluminum Cable Connection 1. Copper to Aluminum adapter terminal 2. Flange nut 3. Aluminum cable Ensure that the selected terminal can directly contact with the copper bar. If there are any problems, contact the terminal manufacturer. Ensure that the copper bar is not in direct contact with the aluminum wire.
The AC cable is used to connect the charger to the grid, so that the grid can supply power to the charger. Background Information The use of IDC180E is supported in grids adopting TN-S, TN-C-S, and TT earthing systems. Where the TT system is adopted, the ground electrode should be pre-buried at a depth of over 1 meter.
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User Manual 3 Installation figure 5-6 Earthing Systems • Do not connect the AC cable when the device is powered on; otherwise, it may lead to personal injury. • Do not power the charger before the AC cable connection and cable laying are all completed.
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3 Installation User Manual Step 5 Use wire strippers to strip the protective layer and insulating layer of the AC cable wires by an appropriate length, by referring to the figure below. Step 6 Crimp the OT/DT terminals onto the wires by referring to the instructions shown in the figure. Step 7 Lead the stripped AC cable through the cable hole on the foundation and into the AC cable inlet on the charger.
OCPP (Open Charge Point Protocol) defines the protocol standard for network in- terconnection between the charger and the charging management platform. The IDC180E can communicate with the charging management platform over 4G and Ether- net networks. The parameters required for each type of network connection are detailed in the table below.
3 Installation User Manual 3.6.6 Communication Cable Connection The charger supports 4G and Ethernet communication, the former is a wireless communica- tion technology while the later requires wiring. A SIM card is required to enable the 4G func- tion on the charger; connecting the charger to a router through a communication cable is required to allow for Ethernet communication.
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User Manual 3 Installation Step 2 If you are about to adopt the wireless network connection, you can follow the steps below to install the SIM card into the card slot on the inside of the charger's cabinet door. Use the ejector pin to pop open the SIM card tray. Put the SIM card on the card tray and align it with the card slot on the charger, following the direction indicated in the figure below.
Commissioning Inspection Before Commissioning To ensure the safe use of the charger, please perform the following inspections on the charger before powering it on. Do not power the charger unless the inspections are completed. table 4-1 Inspection Items Methods/ Requirements Item Tools •...
User Manual 4 Commissioning Methods/ Requirements Item Tools • The three-phase power supply cable is securely at- tached to the MCCB. • The grounding cable is securely and properly con- nected to allow for effective grounding. Power Multimeter/ supply • The screws for the input cable are fastened.
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4 Commissioning User Manual Step 2 As per the instructions in the figure, switch on the circuit breakers. Step 3 Close the door of the charger. Check the indicators. If the top indicator is steady green, the charging connector is in standby mode; if the Energy Star-Ring is steady blue, the charger is working normally.
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User Manual 4 Commissioning Step 9 At this time, you will go to the interface for charging method selection, where you can select a charging method as needed. Step 10 Taking the RFID card as an example, if you choose "RFID", the Energy Star-Ring on the de- vice will blink blue, waiting for you to tap a card over the reader.
LCD Touch Screen Start Charging The charger’s touch screen serves as an interface for human-machine interaction. You can perform various operations on the device via the touch screen, e. g., starting or stopping charging, viewing the charging data, and performing fault diagnosis. The flow chart of a charging session is shown as follows:...
User Manual 5 LCD Touch Screen 5.1.1 Select an Authentication Method When powered on for the first time, the system will run a self-check automatically, and then show the interface for authentication method selection if nothing abnormal. Three authentication methods are available for this device. You may choose based on your actual needs: •...
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5 LCD Touch Screen User Manual Step 1 Once the system check is completed, you will go to the home page. Different authentication methods lead to different charging processes. table 5-1 Home Page Introduction Description Charger ID, an unique identifier for the charger. Current date and time.
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User Manual 5 LCD Touch Screen Step 2 By tapping RFID, you will go into the process of charging the EV with an RFID card. In this process, the system will verify if you have tapped a card over the reader. Upon de- tecting the card, the system will verify its validity.
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5 LCD Touch Screen User Manual Step 3 By tapping Credit Card, you will go into the process of charging the EV with a credit card. In this process, the credit card terminal will be activated by the system. Then, a message will show up, reminding you to swipe your credit card for authentication by following the instructions.
User Manual 5 LCD Touch Screen Step 4 By tapping Mobile App, you will go into the process of charging by scanning a QR Code. In this process, you can use the App of the third-party operation platform on your phone to scan the QR code, or enter the charger ID, and then go to the interface for selecting a charg- ing connector.
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5 LCD Touch Screen User Manual Step 1 Tap an RFID card or swipe a credit card. If the card is verified to be valid by the system, you will go to the interface for selecting a charging connector. The interface is shown below. table 5-2 Interface for Selecting a Charging Connector Description A notice for users to select a connector within a certain period of time, with a count-...
User Manual 5 LCD Touch Screen 5.1.3 Plug Connector for Charging Please note the following items when plugging in the charging connector: • Plug or unplug the charging connector neatly at one go. Do not shake it. • Do not bend or squeeze the charging connector, which may result in mechani- cal damage.
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5 LCD Touch Screen User Manual Step 3 Once prepared, the charging process will be started. You will then see the below interface. The charging information will be shown on this interface. You can tap to switch between the two views. See the table below for more details. table 5-3 Charging View Description Progress of charging (%).
User Manual 5 LCD Touch Screen - - End 5.1.4 End a Charging Process You can stop charging in the middle of a charging process manually, or wait for the system to stop charging automatically when the EV is fully charged. Pull out the charging connector after the charging session has ended;...
5 LCD Touch Screen User Manual Step 1 On the charging view, tap Home to go back to the home page, and start another charging session using the other connector. If you started charging with an RFID or credit card, you can swipe your card on the authentication method selection interface.
User Manual 5 LCD Touch Screen 5.2.3 Emergency Stop In case the charging process has to be stopped midway due to an emergency or a fault, press the emergency stop button on the side of the charger to stop charging immediately. The device will not work once the emergency stop button is pressed.
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5 LCD Touch Screen User Manual • No network connection, and the device cannot access to OCPP. When there is no network connection and the device cannot access to OCPP, the icon shows: When the network connection is normal but the device cannot access to OCPP, the icon shows:...
Step 2 In the pop-up dialog box, enter the password and click. figure 7-2 Password input box • The password 202207 is for Read-only access. • To get configuration permission, in order to perform maintenance in factory mode, please contact SUNGROW for another password. - - End...
5 LCD Touch Screen User Manual 5.3.2 CCU_Info Page figure 7-3 CCU Info page Monitoring & System Data The left part is real-time monitoring. Select the corresponding CCU from the Monitoring drop-down box to switch to display the corresponding CCU monitoring data. Setting&Control The middle part is for CCU settings.
User Manual 5 LCD Touch Screen 5.3.3 Version Page figure 7-4 Version page Firmware Version This part is specifical version information of the charger, which includes TCU, CCU & PCU, MDSP and SDSP. Firmware Update If the on-site network environment is well, we can perform remote upgrade through Sun- grow’s backend.
5 LCD Touch Screen User Manual 5.3.4 Log Page figure 7-5 Log page Log Export The left part is about how to export the logs into USB or TF card. You can select all or specific logs and click the Export button below to get the logs you need . Charging Log The right part is charging log of the Connector.
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User Manual 5 LCD Touch Screen • If the SIM card is used for network connection, after finishing the OCPP config- uration, please complete the router configuration in "Config_2 page". • If Wifi or eth is used, after finishing the OCPP configuration, please disable Router connection in "Config_2 page".
5 LCD Touch Screen User Manual Click SSID List to select the Wi-Fi to be deleted. Click DeleteSSID to delete the settings. • Edit Wifi Click SSID List to select the Wi-Fi to be edited; Double-click the Wi-Fi information in Content. Edit Wi-Fi in the pop-up dialog box.
5 LCD Touch Screen User Manual 5.3.9 DC_Meter Page figure 7-10 DC_Meter page The device is equipped with LEM meters. Here you can check the detailed information about the LEM meter and set the relevant parameters. 5.3.10 Logout Click hide to return to the initial page. figure 7-11 Operation &...
iEnergyCharge App iEnergyCharge App is a tool that allows users to operate and manage their EV chargers. Users can complete account settings and charger configuration, manage charge cards, operate the charger, and reach customer service on the App. Depending on the version of iEnergyCharge you are using, the user interface might be slightly different.
6 iEnergyCharge App User Manual - - End Add a Charger To add a charger to your account on the iEnergyCharge App for operation and management. Step 1 Tap Add device on the Home screen. You may scan the QR code on the side of the charger, or enter the charger S/N to add a charger to your account.
• Do not perform inspections on the product on rainy, humid, or windy days. SUNGROW shall not be held liable for any possible outcome resulted from inspections in such weath- er conditions.
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7 Routine Inspection User Manual Recommended In- Inspection Item Inspection Method spection Interval • Check if there is any deformation with the charger enclosure. • Check if there is paint peeling on the charger's exterior. Charger exterior Once every 6 months •...
Step 1. the vehicle 3. If the problem persists, please contact forcefully SUNGROW customer service. The PWM is inva- PWM_ Please contact SUNGROW customer lid on the CP-PE failure Failure service. interface 1. Pull out the charging connector, plug it...
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Step 1. process failed failure Failure 3. If the problem persists, please contact SUNGROW customer service. 1. Pull out the charging connector, plug it The charging back into the vehicle, and try to start the session hand- charging session again.
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Step 1. Incompati- change failed patibility bility 3. If the problem persists, please contact SUNGROW customer service. 1. Pull out the charging connector, plug it back into the vehicle, and try to start the The charging charging session again. Cable...
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If the voltage is greater than 1020V, the charging will not be successful. In this case, please contact SUNGROW custom- The DC output er service and do not proceed with the next DC out-...
If the current is larger than 82A, the charg- ing will not be successful. In this case, The DC output please contact SUNGROW customer serv- DC out- current exceeds ice and do not proceed with the next steps.
• If the power unit needs to be replaced in time due to something abnormal, con- tact SUNGROW for support. • Inspect the new power unit for intactness before replacing the old one. Steps to replace the power unit are as follows: Step 1 Power off the charger.
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User Manual 8 Troubleshooting and Maintenance Step 2 Open the left cabinet door on the charger using the key included in the accessories. Find the power unit to be replaced, and remove the cover plate. Step 3 Remove the screws and wiring terminals connected to the power unit.
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8 Troubleshooting and Maintenance User Manual Step 4 Open the right cabinet door on the charger using the key included in the accessories. Re- move the gasket used to fix the power unit. Pull the power unit out of the cabinet by its handles.
Appendix Technical Data table 9-1 Technical Data Specification IDC180E Charging Connector Outlet 1 : CCS2 Connector type Outlet 2 : CCS2 Number of EV served Cable length 7 m (optional) DIN SPEC 70121 EVSE-vehicle protocol ISO 15118 DC Output DC output power Max.
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9 Appendix User Manual Specification IDC180E Over/under voltage protection Over-current protection Short-circuit protection Leakage current protection Over-temperature protection Surge protection Emergency stop User Interface Display 10-inch color touch screen English (standard) Language Other languages available by firmware upgrade RFID-card / Plug & Play / Auto-charge (Standard) Authentication Plug &...
• The customer shall give SUNGROW a reasonable period to repair the faulty device. Exclusion of Liability In the following circumstances, SUNGROW has the right to refuse to honor the quality guarantee: • The free warranty period for the whole machine/components has expired.
9 Appendix User Manual • The fault or damage is caused by the use of non-standard or non-SUNGROW compo- nents or software. • The installation and use range are beyond stipulations of relevant international standards. • The damage is caused by unexpected natural factors.
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