Sungrow AC22E-01 User Manual

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User Manual

AC Charger

AC22E-01

AC22E-01AC

ChargerUser ManualAC22E-01-01-

UEN-Ver13-202309

AC22E-01-01-UEN-Ver13-202309

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Page 1 User Manual AC Charger AC22E-01 AC22E-01AC ChargerUser ManualAC22E-01-01- UEN-Ver13-202309 AC22E-01-01-UEN-Ver13-202309...
Page 3: All Rights Reserved
Software Licenses • It is prohibited to use data contained in firmware or software developed by SUNGROW, in part or in full, for commercial purposes by any means. • It is prohibited to perform reverse engineering, cracking, or any other operations that compromise the original program design of the software developed by SUNGROW.
Page 4: About This Manual
Please read this manual carefully before using the product and keep it properly in a place for easy access. All contents, pictures, marks, and symbols in this manual are owned by SUNGROW. No part of this document may be reprinted by the non-internal staff of SUNGROW without written authorization.
Page 5 Indicates moderate-risk potential hazards that, if not avoided, may lead to death or serious injury. Indicates low-risk potential hazards that, if not avoided, may lead to minor or mod- erate injury. Indicates potential risks that, if not avoided, may lead to device malfunctions or fi- nancial losses.
Page 7: Table Of Contents
Contents All Rights Reserved .....................I About This Manual......................II 1 Introduction .......................1 1.1 Introduction ....................1 1.2 Model and Nameplate ..................1 1.3 Appearance and Dimensions................2 1.4 LED Signals ....................2 1.5 Electrical Connection Ports ................2 1.6 System Topology ....................4 2 Installation ......................6 2.1 Installation Requirements................6 2.2 Unpacking and Inspection ................7 2.3 Installation Tools.....................9 2.4 Electrical Connection ..................10...
Page 8 6.4.1 Start/Stop Charging................35 6.4.2 Scheduled Charging................35 6.4.3 Device Settings...................35 6.5 Account .......................37 6.5.1 Charging Bills ..................38 6.5.2 Scheduled Charging................39 6.5.3 Customer Service ................40 6.5.4 Network Settings.................40 6.5.5 Firmware Management................41 6.5.6 Device Connection ................42 6.5.7 Charge Cards ..................44 6.5.8 Settings....................45 7 Appendix ......................47 7.1 Technical Data .....................47 7.2 Quality Assurance ..................48...
Page 9: Introduction
Introduction Introduction The AC22E-01 charger (hereinafter "charger") is used for AC charging of electric vehicles (EVs) and can be either wall-mounted or pole-mounted, with the following advantages: Ease of Use EV drivers can start and stop charging via RFID charge card or App. When the vehicle is fully charged, the charging will stop.
Page 10: Appearance And Dimensions
1 Introduction User Manual Appearance and Dimensions figure 1-1 Appearance and dimensions LED Signals table 1-1 LED Signals LED Signal Description Charger standby or charging is complete without drawing Blue indicator is steady on the charging plug The charger connector is con- Blue indicator flashes, on for 0.5s and off for 0.5s nected to the vehicle Blue indicator breathes...
Page 11 User Manual 1 Introduction figure 1-2 Port Diagram table 1-2 Label Explanation Label Explanation Network communication AC input from the utility grid RS485 Port 1 for connection to the Hybrid Inverter RS485 Port 2 for connection to the Smart Energy Meter Charging cable output (preinstalled) Cord extension sets are not allowed to be used.
Page 12: System Topology
1-3 System topology diagram of EV charger Description Position Note Utility grid TN-C, TN-S, TN-C-S. Charger AC22E-01 Electric vehicle Solar-Storage-Charging Solution figure 1-4 System topology diagram of the solar-storage-charging solution Description Note Compatible with monocrystalline silicon, polycrystal- PV strings line silicon, and thin-film modules without grounding.
Page 13 Protected house loads directly connected to the Backup loads inverter. Non-protected house loads. They will be discon- Normal loads nected in case of grid failure. Charger AC22E-01 For Sungrow's solar-storage-EV charging solution, please refer to user manuals of related inverters.
Page 14: Installation
Installation Respect all local standards and requirements during mechanical installation. Any damage or malfunction with the charger caused by negligence or improper use will not be eligible for service and replacement under the warranty. Installation Requirements Location Requirements Select an optimal mounting location for safe operation, long service life and expected performance.
Page 15: Unpacking And Inspection
After receiving the product, check whether the appearance and structural parts of the device are damaged, and check whether the packing list is consistent with the actual ordered product. If there are problems, do not install the device and contact your distributor first. If the problem persists, contact SUNGROW in time.
Page 16 2 Installation User Manual table 2-1 Label Descriptions Item Name Quantity AC-Charger Backplate Bracket Expansion screw Hexlobular socket pan head tamper proof screws OT terminals Cable fastener L-shaped wrench（T20） LAN connector set RJ45 protection sleeve...
Page 17: Installation Tools
Item Name Quantity RFID card Euro terminals Documents 1（purchase Pole accessories (optional) separately） If your RFID M1 Card is lost, please contact SUNGROW customer service to post-register it. Installation Tools table 2-2 Label Descriptions Item Name Specification Marker Multimeter: ≥600 Vdc Ø6, Ø12...
Page 18: Electrical Connection
2 Installation User Manual Item Name Specification Rubber hammer Pan head tamper proof wrench Electrical Connection 2.4.1 Circuit Diagram figure 2-1 Circuit diagram table 2-3 Label Descriptions Label Description Remarks The LED lights that indicates the status of the LED lights charger RS485 Reserved for external communication...
Page 19: Ac Cable Connection
Label Description Remarks Type A residual-current device . AC22E-01：40 A/4P AC400 V with a rated residual current of 30 mA The charger The charger already integrates a DC residual-current device (RCD) with a rated re- sidual current of 6 mA. However, the charger also requires a type A RCD of 30 mA to operate.
Page 20 2 Installation User Manual Step 4 Adjust the cable to a suitable length, and strip off the insulation of the cable to prepare for ca- ble connection terminals. Strip off the insulation from the end of each wire. Insert the copper core of the stripped end of the wire into the copper lug. Tighten the copper lug using a hydraulic plier.
Page 21 User Manual 2 Installation Step 5 Install the sealing ring. Insert the sealing ring into the each wire. Plug the wire into the hole, and insert the sealing ring into the hole. The ring face of the OT terminal faces upward. Step 6 Connect each crimped terminal (OT5.5-4) and tighten them using a M4 screwdriver.
Page 22 2 Installation User Manual Step 7 Put the back cover plate back in place and tighten the screws to secure it.(M4 screws, tor- que: 1.2 N·m) Step 8 Put the cable fastener in place and tighten the screws to secure it.(M4 screws, torque: 1.2 N·m) - - End...
Page 23: Ethernet Communication Connection
User Manual 2 Installation 2.4.3 Ethernet Communication Connection Step 1 (Optional) Strip the insulation layer of the communication cable with an Ethernet wire stripper, and lead the corresponding signal cables out. Insert the stripped communication cable into the RJ45 plug in the correct order, and crimp it with a crimper. Step 2 Thread the network cable through the swivel nut and gasket.
Page 24: Rs485 Communication Connection
2 Installation User Manual 2.4.4 RS485 Communication Connection figure 2-2 RJ45 components Step 1 Crimp the Ethernet cable using a crimping tool. Ensure that the blue wire and the blue-white wire is correctly crimped. The blue wire (PIN 4) connects to 485B, and the blue-white wire (PIN 5) connects to 485A.
Page 25: Wall-Mounted Installation
User Manual 2 Installation Step 4 Connect the charger to an inverter or a third-party monitoring system. figure 2-3 Connect to a Smart Energy Meter figure 2-4 Connect to an inverter(SHRT) - - End Wall-Mounted Installation Install the charger on the wall using the provided wall-mounting bracket and expansion screw sets.
Page 26 2 Installation User Manual Step 1 Install the backplate and the charging cable bracket . Hold the cardboard and backplate in the desired position on the wall and mark the posi- tions of the drill holes. Before drilling the hole for the backplate, locate and avoid water pipes and elec- trical wires in the wall.
Page 27 User Manual 2 Installation Step 3 Mount the charger. Hang the charger onto the backplate, and hear "Click", the charger is install in place. Secure the upper charger with M4 screw for plates. (Torque: 1.2 N·m). Secure the lower charger with M4 hexlobular socket pan head tamper proof screws. (Torque: 1.2 N·m).
Page 28: Pole-Mounted Installation
2 Installation User Manual Pole-Mounted Installation It is recommended to install the pole on a solid support surface (such as concrete or tarmac). If conditions do not permit, please install the foundation first, and then install the mounting pole. 2.6.1 Foundation Installation The base should be 100 mm above the ground, and the exterior dimensions of the front, back, left, and right side columns should be greater than 100 mm.
Page 29: Pole Installation
User Manual 2 Installation 2.6.2 Pole Installation Step 1 Connect the AC cable. Remove the cover plate on the back of the pole using a cross screwdriver. Lead the AC cable through the bottom into the pole. Grab the AC cable when it reaches the cover plate and take out the end of the cable from the AC cable outlet.
Page 30 2 Installation User Manual Step 2 Mount the charger. Place the pole on a solid and flat surface, and mark the positions of the drill holes. Drill holes at the marked positions using a hammer drill. (Diameter: 12 mm; depth: 85 Insert the dowel into the holes.
Page 31 User Manual 2 Installation Step 3 Install the backplate and the charging cable bracket. Align the holes in the backplate with the holes drilled in the pole, and secure the back- plate to the pole with screws. Align the holes in the bracket with the holes drilled in the pole, and secure the bracket to the pole with screws.
Page 32 2 Installation User Manual Step 5 Install the charger. Hang the charger onto the backplate, and hear "Click", the charger is install in place. Secure the upper charger with M4 screw for plates. (Torque: 1.2 N·m). Secure the lower charger with M4 hexlobular socket pan head tamper proof screws. (Torque: 1.2 N·m).
Page 33: Inspection Before Commissioning
Inspection before Commissioning table 3-1 Requirements before commissioning Description Item The charger is correctly mounted at a place that is convenient Location for operation and maintenance. Charger The charger is firmly and securely installed. Cables are correctly and firmly connected, and are adequately Cable protected from damage.
Page 34: Troubleshooting
The grid voltage is still company for solutions if the above after grid voltage is above 264 V. overvoltage. Contact Sungrow Customer Service problem persists. Usually, the charger will be re- connected to the grid once the grid returns to normal. If the prob-...
Page 35 Overcur- Outout current is above 35 A rent Stop charging and pull out the charging connector. Con- tact Sungrow Customer Serv- ice if the problem persists. Restart the charger and try again Stuck Charg- The relay is stuck and cannot after 1 minute.
Page 36 L and N wires are cor- The cable’s current-carry- Wiring perature rectly connected. ing capacity does not meet the requirements. Contact Sungrow Customer Service problem Reverse L and N wires are connected persists. polarity reversely. If the above faults cannot be removed, please contact Sungrow.
Page 37: Commissioning Via Isolarcloud
Commissioning via iSolarCloud This section only applies to use cases with the advanced version of the charger. For details, refer to the user manual of related inverter.
Page 38: Ienergycharge App
iEnergyCharge App iEnergyCharge App is a tool that allows users to operate and manage their EV chargers. Users can complete account settings and charger configuration, manage charge cards, operate the charger, and reach customer service on the App. Depending on the version of iEnergyCharge you are using, the user interface might be slightly different.
Page 39: Add A Charger
User Manual 6 iEnergyCharge App - - End Add a Charger To add a charger to your account on the iEnergyCharge App for operation and management, you need to set up a reliable network connection between the devices first. Requirements: •...
Page 40 6 iEnergyCharge App User Manual Step 3 Go to WLAN settings on your mobile device, and connect to the charger's WLAN. The charg- er's WLAN is named in the format of “SG-Charger S/N” and no password is required. Step 4 Once connected successfully, go back to the App and enter the login password, which should be “admin”...
Page 41 Default server address: wss://europe.suncharger.cn:20038. If you want to add a non-SUNGROW charger, enter the server address provided by the operator. Step 6 Connect the charger to a stable WLAN network, where you are required to enter the correct...
Page 42: Charging View
6 iEnergyCharge App User Manual Step 7 After network connection is established successfully, tap Add device. The device is now added to your account successfully. Then, tap Complete, and you will be directed to the App's Home screen. You can check the status of the charger you have added on this screen. Disconnect from the charger first, and connect to the router's WLAN network.
Page 43: Start/Stop Charging
User Manual 6 iEnergyCharge App 6.4.1 Start/Stop Charging Start Charging Tap Start on the charging screen to start a charging session. During the charging process, you can view the real-time charging current and voltage, charging time, and battery status. Stop Charging If needed, you can tap Stop on the charging screen to stop charging immediately.
Page 44 6 iEnergyCharge App User Manual Charging history Tap Charging history to view the records of charging history. Offline charging Requirements: • Your phone and the charger have connection to the Internet. • The charger is available. • At least one RFID charge card is available. Tap Offline charging.
Page 45: Account
Tap Load balancing. Set the “Monitoring method” to Smart Meter, and set the “Meter Type” and “Max. Home Load Current” based on the actual situation. Then, tap Set to effect the settings. Load balancing is available only for SUNGROW energy meters. Contact the cus- tomer service for more details. Firmware upgrade Requirements: •...
Page 46: Charging Bills
6 iEnergyCharge App User Manual 6.5.1 Charging Bills Step 1 Tap Charging bills. Step 2 Tap Filter at the top of the screen, and you can view charging bills by date, device, and charge card number.
Page 47: Scheduled Charging
User Manual 6 iEnergyCharge App Step 3 Tap Export in the upper right corner of the screen to export the charging bills you need. - - End 6.5.2 Scheduled Charging Step 1 Tap Scheduled charging. Step 2 Tap New task in the upper right corner to create a scheduled charging task. Select the de- vice and tap Add.
Page 48: Customer Service
- - End 6.5.3 Customer Service Tap Customer service. You can find the contact information for SUNGROW in some re- gions on this screen. 6.5.4 Network Settings If the WLAN network has changed, please re-configure the network connection for the...
Page 49: Firmware Management
6.5.5 Firmware Management “Firmware Management” is accessible to the Administrator account, please con- tact your distributor or SUNGROW for the Administrator account and password. Step 1 Tap Firmware Management. Step 2 Select the device and the module to be upgraded.
Page 50: Device Connection
The “Device Connection” function is used to enable the near-end O&M of the charger. “Device Connection” is accessible to the Administrator account, please contact your distributor or SUNGROW for the Administrator account and password. Step 1 Tap Device Connection, scan the QR code on the side of the charger and connect the...
Page 51 User Manual 6 iEnergyCharge App Step 2 Go to WLAN settings on your mobile device, and connect to the charger's WLAN. The charg- er's WLAN is named in the format of "SG-Charger S/N" and no password is required. Step 3 Go back to the App, and you will automatically go to the interface for near-end O&M. Tap Fault to view the current charger's fault records.
Page 52: Charge Cards
6 iEnergyCharge App User Manual Step 4 Choose Settings. Here you can complete relevant settings for the charger. Tap Updates. Here you can select the firmware package that has been downloaded, and tap Start to Upload to start firmware upgrade. For details on firmware package download, see "6.5.5 Firmware Management".
Page 53: Settings
User Manual 6 iEnergyCharge App Step 2 Tap Add card at the bottom of the screen. Then, enter the card name and ID, and tap Save. The card is now added successfully. Step 3 Tap the card that has been added, and go to “Card details”. Here you can edit the card name or delete the card.
Page 54 6 iEnergyCharge App User Manual...
Page 55: Appendix
Appendix Technical Data table 7-1 Technical Data Specification AC22E-01 AC Input and Output Max. charge power 22 kW Nominal Voltage 400 V Nominal grid frequency 50 Hz / 60 Hz 32 A three-phase Max. current Charge connector Plug Type 2 Input cable cross-section 5 mm²...
Page 56: Quality Assurance
Warranty 3 years ( standard ) Quality Assurance In the event of a defect during the warranty period, SUNGROW will provide free of charge service or replace the product with a new one. Evidence During the warranty period, the customer shall provide the product purchase invoice and date.
Page 57: Contact Information
7 Appendix For faulty products in any of the above cases, if the customer requests maintenance, paid maintenance service may be provided based on the judgment of SUNGROW. Contact Information In case of questions about this product, please contact us.
Page 58 Sungrow Power Supply Co., Ltd. www.sungrowpower.com...

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