Sungrow AC007E-01 User Manual
Sungrow AC007E-01 User Manual

Sungrow AC007E-01 User Manual

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AC007E-01 / AC007E-01 L1
AC007E-01 /
AC007E-01 L1AC ChargerUser
ManualAC007E-01-UEN-Ver13-
202307
AC007E-01-UEN-Ver13-202307

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Summary of Contents for Sungrow AC007E-01

  • Page 1 User Manual AC Charger AC007E-01 / AC007E-01 L1 AC007E-01 / AC007E-01 L1AC ChargerUser ManualAC007E-01-UEN-Ver13- 202307 AC007E-01-UEN-Ver13-202307...
  • Page 3: All Rights Reserved

    Software Licenses • It is prohibited to use data contained in firmware or software developed by SUNGROW, in part or in full, for commercial purposes by any means. • It is prohibited to perform reverse engineering, cracking, or any other operations that compromise the original program design of the software developed by SUNGROW.
  • Page 4: About This Manual

    Please read this manual carefully before using the product and keep it properly in a place for easy access. All contents, pictures, marks, and symbols in this manual are owned by SUNGROW. No part of this document may be reprinted by the non-internal staff of SUNGROW without written authorization.
  • Page 5 Indicates moderate-risk potential hazards that, if not avoided, may lead to death or serious injury. Indicates low-risk potential hazards that, if not avoided, may lead to minor or mod- erate injury. Indicates potential risks that, if not avoided, may lead to device malfunctions or fi- nancial losses.
  • Page 7: Table Of Contents

    Contents All Rights Reserved .....................I About This Manual......................II 1 Safe Introductions ....................1 2 Introduction .......................3 2.1 Introduction ....................3 2.2 Model and Nameplate ..................3 2.3 Appearance and Dimensions................4 2.4 LED Signals ....................4 2.5 Electrical Connection Ports ................5 2.6 System Topology ....................5 3 Installation ......................7 3.1 Installation Requirements................7...
  • Page 8 6.3.3 Set Up Max Charging Current ..............34 6.3.4 Update the Firmware ................34 7 Commissioning via App .................36 7.1 Access iEnergyCharge .................36 7.1.1 Download and Install ................36 7.1.2 Sign up and Log in ................37 7.2 Operation.....................37 7.2.1 Add the Charger to Your Account ............37 7.2.2 Scan the QR Code to Charge...............38 7.2.3 Add RFID Cards..................38 7.2.4 Regulate Current During Charging............39...
  • Page 9: Safe Introductions

    Safe Introductions This manual contains important instructions for SUNGROW charger that shall be followed during installation, operation, and maintenance. Please review all warnings and notices be- fore installing and using the charger. Do not install or use the charger near flammable, explosive, harsh or combustible materials, chemicals, or vapors.
  • Page 10 1 Safe Introductions User Manual Be careful when transporting the charger. Do not subject it to strong force or im- pact or pull, twist, tangle, drag, or step on the charger to prevent damage to it or any components. Do not touch the end terminal of the charger with any part of your body or metal objects.
  • Page 11: Introduction

    Introduction Introduction The AC007E-01 / AC007E-01 L1 charger (hereinafter "charger") is used for AC charging of electric vehicles (EV/PHEV) and can be either wall-mounted or pole-mounted, with the fol- lowing advantages: Ease of Use EV drivers can start and stop charging via RFID card or App. When the vehicle is fully charged, the charging will stop.
  • Page 12: Appearance And Dimensions

    2 Introduction User Manual Appearance and Dimensions figure 2-1 Appearance and dimensions LED Signals table 2-1 LED Signals Indicator Indicator Blue indicator flashes slowly, on for 1 s and off for 4s ; Standby circulating Charging Blue indicator breathes, on for 1s and off for 1s; circulating Charging stops Blue indicator is steady on Blue indicator flashes quickly, on for 0.5s and off for 0.5s;...
  • Page 13: Electrical Connection Ports

    RS485 external communication Charging cable output (Charging cable connection) System Topology Stand-alone EV Charger figure 2-3 System topology diagram of EV charger Description Position Note Utility grid TT, TN-C, TN-S, TN-C-S. Smart Energy Meter Optional (DDSU666). Charger AC007E-01 L1 Electric vehicle...
  • Page 14 A Li-ion battery. Backup loads Protected house loads directly connected to the inverter. Non-protected house loads. They will be disconnected in Normal loads case of grid failure. Charger AC007E-01 For Sungrow's solar-storage-EV charging solution, please refer to user manuals of related inverters.
  • Page 15: Installation

    Installation Respect all local standards and requirements during mechanical installation. Any damage or malfunction with the charger caused by negligence or improper use will not be eligible for service and replacement under the warranty. Installation Requirements Location Requirements Select an optimal mounting location for safe operation, long service life and expected performance.
  • Page 16: Unpacking And Inspection

    After receiving the product, check whether the appearance and structural parts of the device are damaged, and check whether the packing list is consistent with the actual ordered product. If there are problems, do not install the device and contact your distributor first. If the problem persists, contact SUNGROW in time.
  • Page 17 User Manual 3 Installation table 3-1 Label Descriptions Item Name Quantity AC-Charger Charging cable bracket Backplate Upper mounting plate Lower mounting plate Mounting pole (optional) 1(not included in scope of delivery) Combination screw and expansion 4, 7 (wall-mounted); 11, 0 (pole- screw mounted) L-shaped spanner...
  • Page 18: Installation Tools

    3 Installation User Manual The scope of delivery does not include the optional mounting pole (F), this item must be ordered separately. Installation Tools table 3-2 Label Descriptions Item Name Specification Marker Wire stripper Hammer drill Ø6, Ø12 Screwdriver M3, M4 Heat gun RJ45 crimping tool Hydraulic plier...
  • Page 19: Electrical Connection

    User Manual 3 Installation Electrical Connection 3.4.1 Circuit Diagram figure 3-1 Circuit diagram(European) table 3-3 Label Descriptions Label Description The LED lights that indicates the status of the charger ESP32 module for Wi-Fi communication CT for leakage current detection Charging connector Type 2 The charger already integrates a DC residual-current device (RCD) with a rated re- sidual current of 6 mA.
  • Page 20 3 Installation User Manual Step 2 Loosen the screws that secure the back cover plate. (M3 screws, torque: 0.5 ± 0.1 N·m) Step 3 Plug the cable into the port of the power supply which is at the leftmost.
  • Page 21 User Manual 3 Installation Step 4 Adjust the cable to a suitable length, and strip off the insulation of the cable to prepare for ca- ble connection terminals. Strip off the insulation from the end of each wire. Insert the copper core of the stripped end of the wire into the copper lug. Tighten the copper lug using a hydraulic plier.
  • Page 22: Rs485 Communication Connection

    In the stand-alone usage application scenario, you may connect an RS485 cable to the meter to enable ALM function. For the Residential Hybrid + AC Charging Solution, the RS485 communication connection is needed to connect the AC Charger to SUNGROW's 1-phase inver- ter (SHRS).
  • Page 23 User Manual 3 Installation figure 3-2 RJ45 components Step 1 Crimp both ends of the Ethernet cable using a crimping tool. Ensure that the blue wire and the blue-white wire is correctly crimped. The blue wire (PIN 4) connects to 485B, and the blue-white wire (PIN 5) connects to 485A.
  • Page 24: Wall-Mounted Installation

    3 Installation User Manual Step 3 Install seals for the Ethernet cable in sequence. Step 4 Ensure that the cable is secured. - - End Wall-Mounted Installation Install the charger on the wall using the provided wall-mounting bracket and expansion screw sets.
  • Page 25 User Manual 3 Installation Step 1 Install the backplate. Hold the backplate in the desired position on the wall and mark the positions of the drill holes. Before drilling the hole for the backplate, locate and avoid water pipes and elec- trical wires in the wall.
  • Page 26 3 Installation User Manual Step 2 Install the charging cable bracket. Hold the charging cable bracket in the desired position on the wall and mark the posi- tions of the drill holes. Drill holes at the marked positions using a hammer drill. Insert the dowel into the hole.
  • Page 27 User Manual 3 Installation Step 3 Mount the charger. Secure the upper mounting plate and the lower mounting plate on the back of the charg- er using a screwdriver. (Torque: 1.2 ± 0.1 N·m) Hang the charger onto the backplate. Secure the upper and lower mounting plates to the backplate with screws.
  • Page 28: Pole-Mounted Installation

    3 Installation User Manual Installation height of the connector socket from ground: 1.1m recommended, from charger:0.5m recommended figure 3-3 Wall-mounted charger Pole-Mounted Installation It is recommended to install the pole on a solid support surface (such as concrete or tarmac). If conditions do not permit, please install the foundation first, and then install the mounting pole.
  • Page 29: Pole Installation

    User Manual 3 Installation figure 3-4 Front view and top view (unit: mm) 3.6.2 Pole Installation Step 1 Connect the AC cable. Remove the cover plate on the back of the pole using a cross screwdriver. Lead the AC cable through the bottom into the pole. Grab the AC cable when it reaches the cover plate and take out the end of the cable from the AC cable outlet.
  • Page 30 3 Installation User Manual Step 2 Mount the charger. Place the pole on a solid and flat surface, and mark the positions of the drill holes. Drill holes at the marked positions using a hammer drill. (Diameter: 12 mm; depth: 70 Insert the dowel into the holes.
  • Page 31 User Manual 3 Installation Step 4 Install the upper mounting plate and lower mounting plate. Place the charger face-down on a clean and flat surface, and secure the upper and low- er mounting plates to the pole using a screwdriver. Ensure that the upper mounting plate and the lower mounting plate are firmly installed.
  • Page 32 3 Installation User Manual figure 3-5 Pole-mounted charger...
  • Page 33: Inspection Before Commissioning

    Inspection before Commissioning table 4-1 Requirements before commissioning Description Item The charger is correctly mounted at a place that is convenient Location for operation and maintenance. Charger The charger is firmly and securely installed. Cables are correctly and firmly connected, and are adequately Cable protected from damage.
  • Page 34: Troubleshooting

    265V after company for solutions if the overvoltage. grid voltage is above 265V. Contact Sungrow Customer Service problem persists. Usually, the charger will be re- connected to the grid once the voltage falls inside the range of 251V~209V for 2 minutes.
  • Page 35 Stop charging and pull out Above 20 A, over-current val- the charging connector. Con- ue is 1.1 times the actual cur- tact Sungrow Customer Serv- rent; If there is no define ice if the problem persists. current, which is 1.1 time the...
  • Page 36 CT is Restart the charger and try again. detection malfunctioning. If the problem occurs repeatedly, Charg- circuit circuit contact Sungrow Customer failure abnormal. Service. Relay The temperature of the main overtem- relay is too high. It might be a perature hardware problem.
  • Page 37 User Manual 5 Troubleshooting table 5-2 LED Signals that indicates abnormal conditions Charger Status LED Signals Red light is on for 0.5s, off for 0.5s, and flashes 4 times, and then Leakage current off for 3s. Cyclic Red light is on for 0.5s, off for 0.5s, and flashes 5 times, and then CP failure off for 3s.
  • Page 38 5 Troubleshooting User Manual If the above faults cannot be removed, please contact Sungrow.
  • Page 39: Commissioning Via Web Ui

    Commissioning via Web UI The charger has a built-in access point for commissioning and connection to other devices. figure 6-1 Web UI Establish a Connection Once the charger is powered on, you need to establish a wireless connection between the charger and your mobile device or laptop.
  • Page 40: Configure Network

    Step 3 Set up the network. For proper functionality of the charger, it is necessary to configure the network and connect the charger to the SUNGROW's network server. This ensures server connectivity for software upgrades and remote services. On the Home page, select Network Settings.
  • Page 41: Manage The Charger

    The default mode for cards or iSolarCloud. AC007E-01. By default, AC007E-01 L1 does not support EMS charging. Contact customer service for assistance if you require EMS charging. The EMS charging mode requires a 4-digit PIN. Depending on the version of the charger, the device-specific PIN is obtained in different ways.
  • Page 42: Set Up Load Balancing

    6 Commissioning via Web UI User Manual 6.3.2 Set Up Load Balancing Only SUNGROW's energy meter is supported for load balancing on AC007E-01 and AC007E-01 L1. Contact customer service for details. • The charger is online. • The charger is not in use.
  • Page 43 User Manual 6 Commissioning via Web UI It is recommended to update the firmware via iEnergyCharge. See "7.3.2 Update the Firmware Remotely". It is recommended to use Safari or Chrome browsers only because other brows- ers might cause an unexpected error when upgrading. Contact customer service for available firmware packages if needed.
  • Page 44: Commissioning Via App

    Commissioning via App connects charge point operators and EV drivers and aims to provide a seamless and integrated charging experience. figure 7-1 Depending on the version of you're using, the user interface might be slightly different. Access iEnergyCharge iEnergyCharge connects charge point operators and EV drivers and aims to provide a seamless and integrated charging experience.
  • Page 45: Sign Up And Log In

    User Manual 7 Commissioning via App • App Store • Google Play Store Method 2 Scan the QR code to download and install iEnergyCharge. 7.1.2 Sign up and Log in Sign up to use iEnergyCharge. Sign up Step 1 Open iEnergyCharge and click Sign up on the Login page. Step 2 Enter your email, and follow the on-screen instructions to sign up for an account.
  • Page 46: Scan The Qr Code To Charge

    7 Commissioning via App User Manual Step 2 Scan the QR code on the charger and select Add charger. Step 3 On the Device status page, select Add device. Step 4 Confirm the connection on the Add charger result page and click Complete. Step 5 If iEnergyCharge fails to connect to the router's Wi-Fi network, follow the on-screen instruc- tions to complete the process.
  • Page 47: Regulate Current During Charging

    User Manual 7 Commissioning via App 7.2.4 Regulate Current During Charging Controlled charging is not enabled for the charger. Charging at a regulated current only applies to the current charging session. Step 1 Open iEnergyCharge and select the charger. Step 2 Click “ →Charge current”...
  • Page 48: Update The Firmware

    7 Commissioning via App User Manual To avoid potential interference, it is recommended to enable airplane mode when connecting to the charger's Wi-Fi network. Step 1 Open iEnergyCharge and navigate to the “Account→Network settings” page. Step 2 Scan the QR code on the charger and select Add charger. iEnergyCharge automatically connects to the charger's Wi-Fi network.
  • Page 49: Appendix

    Appendix Technical Data table 8-1 Technical Data Specification AC007E-01 / AC007E-01 L1 AC Input and Output Max. charge power 7.4 kW Nominal voltage 230 V Nominal grid frequency 50/60 Hz 32 A single-phase Max. current Charge connector Plug Type 2 cable cross-section 3*6 mm²...
  • Page 50: Quality Assurance

    Warranty AC007E-01 L1: 3 years Quality Assurance In the event of a defect during the warranty period, SUNGROW will provide free of charge service or replace the product with a new one. Evidence During the warranty period, the customer shall provide the product purchase invoice and date.
  • Page 51: Declaration Of Conformity

    The damage is caused by unexpected natural factors. For faulty products in any of the above cases, if the customer requests maintenance, paid maintenance service may be provided based on the judgment of SUNGROW. Declaration of Conformity Within the scope of the EU directives:...
  • Page 52 Sungrow Power Supply Co., Ltd. www.sungrowpower.com...

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