Sungrow IDC180E User Manual
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Sungrow IDC180E User Manual

Sungrow IDC180E User Manual

Dc charger
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User Manual
DC Charger
IDC180E
IDC180EDC
Ver10-202308
IDC180E-UEN-Ver10-202308

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  • Page 1 User Manual DC Charger IDC180E IDC180EDC ChargerUser ManualIDC180E-UEN- Ver10-202308 IDC180E-UEN-Ver10-202308...

  • Page 3: All Rights Reserved

    Software Licenses • It is prohibited to use data contained in firmware or software developed by SUNGROW, in part or in full, for commercial purposes by any means. • It is prohibited to perform reverse engineering, cracking, or any other operations that compromise the original program design of the software developed by SUNGROW.

  • Page 4: About This Manual

    Please read this manual carefully before using the product and keep it properly in a place for easy access. All contents, pictures, marks, and symbols in this manual are owned by SUNGROW. No part of this document may be reprinted by the internal staff of SUNGROW without written authorization.
  • Page 5 Indicates moderate-risk potential hazards that, if not avoided, may lead to death or serious injury. Indicates low-risk potential hazards that, if not avoided, may lead to minor or mod- erate injury. Indicates potential risks that, if not avoided, may lead to device malfunctions or fi- nancial losses.

  • Page 7: Table Of Contents

    Contents All Rights Reserved .....................I About This Manual......................II 1 Safety Instructions ....................1 1.1 Handling and Mounting ...................1 1.2 Electrical Connection ..................2 1.3 Operation.......................2 1.4 Maintenance and Disposal ................3 2 Product Overview .....................4 2.1 Introduction ....................4 2.2 Appearance and Dimensions................5 2.3 Indicators.......................5 2.4 Symbols on the Product ..................6 3 Packaging, transport and Storage ..............7...
  • Page 8 5.1.2 Startup Page ..................20 5.1.3 Other Pages ..................22 5.1.3.1 Unavailable ................22 5.1.3.2 Emergency Stop................23 5.1.3.3 Firmware Update ...............23 5.1.3.4 Offline..................24 5.1.3.5 Language Settings..............24 5.2 Charging .....................25 5.2.1 Start Charging ..................25 6 Commissioning ....................29 6.1 Inspection before Commissioning ..............29 6.2 Commissioning Procedure ................30 7 Troubleshooting ....................33 8 Routine Maintenance...

  • Page 9: Safety Instructions

    Perform operations considering ac- tual onsite conditions. • SUNGROW shall not be held liable for any damage caused by violation of gener- al safety operation requirements, general safety standards, or any safety in- struction in this manual.

  • Page 10: Electrical Connection

    Do not use the product if the charging connector or the charging cable is defective, appears cracked, frayed, broken, or otherwise damaged. If any issue is found, refer to the distributor or SUNGROW. If case of emergency, press the emergency stop button immediately to cut off the...

  • Page 11: Maintenance And Disposal

    User Manual 1 Safety Instructions Maintenance and Disposal Improper maintenance might cause damage to the product or personal injury! • Wear proper protective equipment during servicing. • Avoid maintenance on rainy days. • Do not carry out maintenance work when the product is running. •...

  • Page 12: Product Overview

    Product Overview Introduction Product Description The 180 kW DC charger (hereinafter “Charger”) is used for DC charging of electric vehicles (EVs), with the following advantages: • Strong ProtectionWith an IP65 rating, the charger is durable under different harsh envi- ronments, and is able to maintain a clean internal operating environment. •...

  • Page 13: Appearance And Dimensions

    Base Indicators IDC180E is equipped with two types of indicators, the top indicators, and the Energy Ring of Star Sky on the front. The left and right top indicators indicate the status of the left and right charging connectors respectively. The Energy Ring indicates the overall status of the...

  • Page 14: Symbols On The Product

    2 Product Overview User Manual table 2-1 Indicator Description Indicator Indicator Status Charger Status Remark Steady green The charging connector is in the standby state Normal. The left and right Breathing blue The charging indicators are independent connector is of each other. Top Indicators being used for charging...

  • Page 15: Packaging, Transport And Storage

    Packaging, transport and Storage Damage caused by improper packaging, transport, handling and storage of the charger is not covered by the warranty. Requirements for Packaging • The charger must be wrapped tightly with drawing film and protected by foam blocks. •...
  • Page 16 3 Packaging, transport and Storage User Manual • Make proper measures to prevent water and dust from penetrating into the packaging. • Storage temperature: -40 °C to +85 °C • Relative humidity (non-condensing): 5 % to 95%...

  • Page 17: Installation

    If there are problems, do not install the device and contact your distributor first. If the problem persists, contact SUNGROW in time. The product is thoroughly tested and strictly inspected before delivery. Nonetheless, dam- age may still occur during shipping.
  • Page 18 4 Installation User Manual • The location should be free of strong vibration, impact and electromagnetic interference. • The location should be free of inflammable or explosive materials. • The ambient temperature and relative humidity must meet the following requirements. •...

  • Page 19: Installation Tools

    User Manual 4 Installation Installation Tools Specification Position Name Screwdriver E-screwdriver Wire stripper Wire cutter Crimping tool Wrench Heat shrinking tubing...

  • Page 20: Installing The Foundation

    4 Installation User Manual Specification Position Name Multimeter Marker Safety goggles Anti-static wrist strap Protective gloves Dielectric boots Safety helmet Installing the Foundation figure 4-2 Dimensions of the foundation (mm) • The foundation has met the minimum width and depth of the dimension. •...

  • Page 21: Transporting The Charger

    User Manual 4 Installation Step 2 Mount the foundation. Mark and drill holes for the expansion screws at the indicated positions (Diameter: 16; depth: 100 mm; specification: M12 × 100). Mark and drill holes for the cable at the indicated positions. Ensure that the foundation is stable and level.

  • Page 22: Transporting With The Forklift

    4 Installation User Manual • Take every necessary measures to make sure the charger is safely hoisted. Step 1 Lead the sling through the four lifting rings and fasten the tie-down strap. Step 2 Hoist the charger, and check whether the connections are firm when the charger is 100 mm above the ground.

  • Page 23: Installing The Charger

    User Manual 4 Installation • The forks of the forklift truck is able to move into the pallet and provide support. Step 1 Remove the bottom side plates of the charger. Step 2 Move the forks in the gaps at the side of the charger. Step 3 Lift the charger slowly, and check whether the charger is securely fastened when the charger is 100 mm above the ground.

  • Page 24: Ac Cable Connection

    4 Installation User Manual Crimp OT/DT erminal （1）Heat shrink tubing （2）OT/DT terminal （3）Hydraulic pliers （4）Heat gun 4.7.2 AC Cable Connection Cable Requirements Specification Conductor Cross- Type Cable Cable Diameter sectional Area (mm) ） AC cable Outdoor four-core L1, L2, L3, N wire: copper wire cable 120mm PE wire: 50mm...
  • Page 25 User Manual 4 Installation Step 1 Open the cabinet door. Step 2 Remove the screws on the waterproof sealing plate for AC wiring, and take the plate out. Step 3 Trim the seal to make an opening, which should be done properly according to the outer di- ameter of the cable.

  • Page 26: Network Connection

    4 Installation User Manual Step 5 Fix the sealing plate back onto the AC cable inlet. Step 6 Strip the AC cable by an appropriate length. For details on OT terminal crimping, please see "4.7.1 OT/DT Terminal". Step 7 Fix the wires onto the corresponding terminals. - - End 4.7.3 Network connection 4.7.3.1 Ethernet Cable Connection...

  • Page 27: Sim Card Installation

    User Manual 4 Installation Step 3 (Optional) Strip the insulation layer of the communication cable with an Ethernet wire stripper, and lead the corresponding signal cables out. Insert the stripped communication cable into the RJ45 plug in the correct order, and crimp it with a crimper. Skip this step if a standard network cable with RJ45 plug is prepared.

  • Page 28: Lcd Touch Screen

    LCD Touch Screen Page Introduction 5.1.1 System Check When the charger is powered on for the first time, the program starts automatically. Step 1 Start the program to run a system check; Step 2 After 30 seconds, the touch screen enters the Start page. figure 5-1 System check page - - End 5.1.2 Startup Page...
  • Page 29 User Manual 5 LCD Touch Screen By choosing "RFID card", you will go into the process of charging the EV with an RFID card. In this process, the system will verify if you have tapped a card over the reader and, then, if your card is valid.

  • Page 30: Other

    5 LCD Touch Screen User Manual 5.1.3 Other Pages In addition to the Start page, five other pages indicate different states of the charger: unavail- able, emergency stop, firmware updating, offline, and abnormal. 5.1.3.1 Unavailable When the charger is unavailable, the touch screen enters the Unavailable page. A warning icon and a prompt message are shown as below: figure 5-2 Unavailable If you plug the charging connector when the charger is unavailable, you cannot start the...

  • Page 31: Emergency Stop

    User Manual 5 LCD Touch Screen 5.1.3.2 Emergency Stop Press the emergency stop button to enter the Emergency Stop page. A stop icon and a prompt message are shown as below. figure 5-3 Emergency Stop If you plug the charging connector during an emergency stop, you cannot start the charging session.

  • Page 32: Offline

    5 LCD Touch Screen User Manual • During updating, if you plug the charging connector into your car, the charger does not respond, and the charging connector icon is not displayed. • Updating is not allowed during charging and does not affect your operation. The firmware only automatically updates when the charger is available.

  • Page 33: Charging

    User Manual 5 LCD Touch Screen Step 3 Click the Confirm button to exit the Language Settings page. figure 5-7 Language Settings After switching languages, the language setting icon becomes the abbreviation of the first three letters of the corresponding language. The language of the page will be switched to the selected language.
  • Page 34 5 LCD Touch Screen User Manual Step 1 If the card has been read successfully, you will see the interface for charging connector selection. table 5-1 Charging Connector Status Status Description Available charging connector currently available. Connected The charging connector has been plugged into the EV's charging port.
  • Page 35 User Manual 5 LCD Touch Screen Step 2 After selecting a charging connector, the system will automatically verify if the connector is properly plugged into the port. If not, you will see the below interface, where you are required to plug the connector into the port on your EV. Step 3 Plug the connector before the end of the countdown.
  • Page 36 5 LCD Touch Screen User Manual Step 4 Once prepared, the charging process will be started. You will then see the below interface. Step 5 You may tap "Stop" in the middle of a charging process to stop charging immediately. The system will stop charging automatically when the EV is fully charged.

  • Page 37: Commissioning

    Do not power on the charger until the charger has been fully inspected. It is strictly prohibited to use the charger when its charging connector or cable is defective, frayed, cracked, or in case of exposed wires. Contact SUNGROW if you have found any of the above issues.

  • Page 38: Commissioning Procedure

    6 Commissioning User Manual Description Item • Check if the three phase wires are securely connected to the corresponding terminals on the MCCB. • Check if the grounding wire is securely and properly con- nected to allow for effective grounding. Power supply wiring •...
  • Page 39 User Manual 6 Commissioning Step 1 Close the MCCB (molded case circuit breaker) inside the charger. Step 2 Close the miniature circuit breaker inside the charger. Step 3 Close the door of the charger, and check its top indicators. If the top indicators are steady green, it indicates that the charger is in the standby state.
  • Page 40 6 Commissioning User Manual Step 5 You can start charging in one of the following two ways: • Tap the RFID card over the RFID reader. If the Energy Ring indicator blinks fast, the card has been read successfully. • Swipe a credit card on the designated terminal to start charging.

  • Page 41: Troubleshooting

    Troubleshooting All fault codes are displayed in operation and maintenance mode. If the fault still persists after troubleshooting, please contact SUNGROW customer service. table 7-1 Charging stop code Displaying text Fault name Fault cause Solutions 1. Plug out the charging con-...
  • Page 42 Failure failed step 1. 3. If the problem still persists, please contact SUNGROW customer service" 1. Plug out the charging con- nector, re-plug it in the vehicle, and try to restarting a charging session again...
  • Page 43 Server_Fault charging process is step 1. invalid 3. If the problem still persists, please contact SUNGROW customer service" 1. Plug out the charging con- nector, re-plug it in the vehicle, and try to restarting a charging The charging ses-...
  • Page 44 Incompatibility failed step 1. 3. If the problem still persists, please contact SUNGROW customer service. 1. Plug out the charging con- nector, re-plug it in the vehicle, and try to restarting a charging session again...
  • Page 45 Demand_Fault failed step 1. 3. If the problem still persists, please contact SUNGROW customer service. 1. Plug out the charging con- nector, re-plug it in the vehicle, and try to restarting a charging session again...
  • Page 46 1020V, the charging will not be successful. In this case, please contact the SUNGROW customer service and do not proceed DC output voltage the next steps DC_Output_...
  • Page 47 82 A, the charg- ing will not be successful. In this case, please contact SUNGROW customer service and do not proceed the next DC output current steps DC_Output_...
  • Page 48 7 Troubleshooting User Manual Displaying text Fault name Fault cause Solutions 3. If the problem still persists, please contact SUNGROW customer service. table 7-2 TCU faults and troubleshooting Displaying text Fault cause Solutions 1. Check the ethernet cable connection, make sure that the ethernet cable is properly...
  • Page 49 Wifi, and check if the ssid and the password is correct The internet c. If the problem persists, please contact connection be- SUNGROW Customer service The network is un- tween the 2. Charger is connected to the internet via reacheable...
  • Page 50 OCPP by the back end blocked back-end, but 2. If the server provider cannot provide the it is currently solutions, please contact SUNGROW Cus- blocked tomer service The RFID card 1. Contact with the OCPP back-end server is registered in...
  • Page 51 OCPP back- and follows the instructions of the other er- end service rors in this table, please contact SUNGROW Customer service Unable to initiate charg- Reserved ing, replug and try again...
  • Page 52 Temp_Alarm current. attention Communication Check the commu- 2Err_Connector1_Insulation_Monitor_ Communication_Failed_Alarm Failed. nication cable. Please contact The insulation monitor 3Err_Connector1_Insulation_Monitor_ SUNGROW Cus- Selfcheck_Device_Abnormal_Alarm selfcheck abnormal. tomer service. The insulation monitor Please contact 4Err_Connector1_Insulation_Monitor_ selfcheck wiring SUNGROW Cus- Selfcheck_Wiring_Abnormal_Alarm Abnormal. tomer service...
  • Page 53 User Manual 7 Troubleshooting Displaying text Fault cause Solutions The insulation monitor Please contact 5Err_Connector1_Insulation_Monitor_ selfcheck DC_P to SUNGROW Cus- Selfcheck_DCp_to_GND_Abnormal_ GND Abnormal. tomer service Alarm The insulation monitor Please contact 6Err_Connector1_Insulation_Monitor_ selfcheck DC_N to SUNGROW Cus- Selfcheck_DCn_to_GND_Abnormal_ GND Abnormal.
  • Page 54 Output voltage ex- 2. Restart the charger and try ceeds the maximum EVT_LLC_A_OUTPUT_OV again. voltage 1000V 3. Please contact SUNGROW cus- tomer service. 1. Check the battery voltage of the vehicle Output voltage falls 2. Restart the charger and try...
  • Page 55 Output voltage ex- 2. Restart the charger and try EVT_LLC_TOTAL_OV ceeds the maximum again. voltage 1000V 3. Please contact SUNGROW cus- tomer service. 1. Check the wiring of DC+ and 2. Restart the charger and try EVT_LLC_TOTAL_OC Overcurrent again.
  • Page 56 1. Internal communi- 1. Restart the charger and try cation fault again. EVT_CAN_TIMEOUT 2. Internal wiring fault 2. Please contact SUNGROW cus- 3. Internal circuit tomer service. fault" 1. Turn off, waiting for 10 minutes 1. Internal overflow and then restart the charger and...
  • Page 57 2. Restart the charger and try EVT_3V_UV normal range again. 2. Internal circuit fault 3. Please contact SUNGROW cus- tomer service. 1. Check the input voltage whether 1. Internal system between normal range voltage exceed nor- EVT_12V_OV 2.
  • Page 58 7-5 PFC Faults and troubleshooting Errors names Fault cause Solutions BUSVoltageHigh 1. Restart the charger and try again. PBUSVoltageHigh Internal fault 2. Please contact SUNGROW NBUSVoltageHigh customer service. IAPeakHigh 1. Restart the charger and try again. IBPeakHigh Input over current 2. Please contact SUNGROW ICPeakHigh customer service.
  • Page 59 Errors names Fault cause Solutions PhaseACurrenRmsHigh 1. Restart the charger and try again. PhaseBCurrenRmsHigh High input current 2. Please contact SUNGROW PhaseCCurrenRmsHigh customer service. 1. Restart the charger and try again. InputRelayFail Internal AC relay fault 2 .Please contact SUNGROW customer service.
  • Page 60 Low AC input grid volt- 2. Restart the charger and try age, normal range AC again. 360~440V GridCVolLow 3. Please contact SUNGROW customer service. FreqHigh 1. Check the AC input voltage AC input frequency 2. Restart the charger and try over normal range again.
  • Page 61 Errors names Fault cause Solutions Fan1Speedabnormal 1. Restart the charger and try Fan2Speedabnormal again. Fan3Speedabnormal Internal fan fault 2. Please contact SUNGROW Fan4Speedabnormal customer service. Fan5Speedabnormal 1. Restart the charger and try again. InputVoltUnbal Internal fault 2. Please contact SUNGROW...

  • Page 62: Routine Maintenance

    It can also be re- turned to SUNGROW, but the relevant expenses shall be borne by your party. Regular maintenance of the charger ensures its service life and optimal efficiency. The rec- ommended maintenance schedule is every six months, subject to the local requirements.

  • Page 63: Appendix

    Appendix Technical Data table 9-1 Technical Data Specification IDC180E AC Input Connector types 3P+N+PE Input voltage 400 VAC +/- 10 % (50 Hz) Input current rating 275 A Max. input current 320 A Power factor ≥ 0.99 Standby power ≤ 45 W...
  • Page 64 ≤ 65 dB( A ) at 1m distance @ 25 °C（ at full load Operational noise level ） Degree of protection IP65, IK10 ( enclosure ), IK08 ( screen) Configuration Over-the-air updates via Sungrow iEnergyCharge Software update multilanguage system English, Spanish, German, French, Dutch Warranty 3 years (extended warranty optional) User Interface App、RFID、Credit card、Ready for Plug &...

  • Page 65: Quality Assurance

    User Manual 9 Appendix Quality Assurance In the event of a defect during the warranty period, SUNGROW will provide free of charge service or replace the product with a new one. Evidence During the warranty period, the customer shall provide the product purchase invoice and date.
  • Page 66 Sungrow Power Supply Co., Ltd. www.sungrowpower.com...

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