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Getting started
This product is for indoor use only. Do not route the Ethernet cable(s) outside of the
building. Exposure of the cables to lightning could create a safety hazard and damage the
product.
Before installing your G54, check with your service provider (or local cable company) to
ensure broadband cable service is available in your area.
The images used in this document are for references only and may contain images of a
different model. The SBC app on your mobile device should represent the model you are
configuring.
You can set up your G54 home Wi-Fi network in one of the following ways.
■ Using the SURFboard Central app (SBC app): It is recommended that you set up your
home Wi-Fi network using the SBC app. For details on how to set up, refer to the
SURFboard Central User Guide for Wi-Fi Cable modems available on the
arris.com/selfhelp.
■ Using client device (laptop/desktop): If you are using your client device (laptop/Desktop)
with a wired Ethernet connection to set up your home Wi-Fi network then perform the
following task.
●
Setting up your G54 home Wi-Fi network using your client device
Setting up your G54 home Wi-Fi network using
your client device
To set up Internet connection in your home network using your client device (laptop/
desktop):
■ Ensure to choose a location in your home where your computer and your G54 are
preferably near existing cable and electrical wall outlets.
■ Ensure to keep the information such as your G54 model name, HFC MAD ID, and the
serial number (SN) listed on your cable modem label (available on the bottom of your
modem and on the last page of the Quick Start Card) ready as you may need them while
contacting your service provider. For more information, see
(page 13).
Note: You can use the 10G Ethernet port on your G54 as the WAN input in place of
the RF cable connection. You should be able to connect to an alternate Internet
connection and use your G54 as your router and a Wi-Fi source. This is a useful
feature if you choose to change your Internet service to a provider that is not a cable
®
®
SURFboard
G54 DOCSIS
®
3.1 Wi-Fi
Cable Modem User Guide DRAFT Revision x.1
Chapter 2
https://
(page 15)
Sample G54 Product label
15
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