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SURFboard SBV2402
Arris SURFboard SBV2402 Manuals
Manuals and User Guides for Arris SURFboard SBV2402. We have
3
Arris SURFboard SBV2402 manuals available for free PDF download: User Manual, Quick Start Card
Arris SURFboard SBV2402 Manual
Brand:
Arris
| Category:
Modem
| Size: 0 MB
Table of Contents
Getting started
About your new SBV2402
In the box
System requirements
Contact information
Product overview
Front panel
Rear panel
Telephony modem label
Installing the telephony modem
Choose an installation location
Connect the SBV2402 to your client device
Wall mount the SBV2402
Establish an Internet connection
Using the telephony modem
Indicator lights for the SBV2402
Using the telephony modem web manager
SBV2402 web manager menu links
View the SBV2402 network connection status
Troubleshooting
Solutions
I cannot access the internet
I cannot access the internet (Ethernet)
Safety and regulatory information
Important safety instructions
Documents / Resources
References
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Arris SURFboard SBV2402 User Manual (35 pages)
Internet & Voice cable modem for Xfinity customers
Brand:
Arris
| Category:
Modem
| Size: 0 MB
Table of Contents
Table of Contents
3
1 Safety and Regulatory Information
5
Important Safety Instructions
5
FCC Statements
6
Caring for the Environment by Recycling Your ARRIS Equipment
8
2 Getting Started
9
About Your New SBV2402
9
In the Box
9
Additional Items Needed (Not Included)
10
System Requirements
11
Contact Information
12
3 Product Overview
13
Front Panel
13
Rear Panel
14
Telephony Modem Label
15
4 Installing the Telephony Modem
16
Choose an Installation Location
16
Connect the SBV2402 to Your Client Device
17
Connect Your Telephone
18
Wall Mount the SBV2402
19
Tools and Materials
19
Location
19
Establish an Internet Connection
19
5 Using the Telephony Modem
21
Indicator Lights for the SBV2402
21
Wiring Problems
21
Patterns: Normal Operation
21
Patterns: Startup Sequence
22
6 Using the Telephony Modem Web Manager
23
SBV2402 Web Manager Menu Links
23
View the SBV2402 Network Connection Status
23
Status Screen
23
HW/FW Versions Screen
24
Event Log Screen
25
Registration Status (CM State)
25
7 Troubleshooting
27
Solutions
27
The SBV2402 Is Plugged In, but the Power Light Is off
27
I Cannot Access the Internet
27
I Cannot Access the Internet (Ethernet)
28
I Can Get on the Internet, but Everything Is Slow
28
I Do Not Have a Dial Tone When I Pick up the Phone
28
Contact ARRIS Consumer Support
29
8 Warranty Information
30
9 Glossary
32
Arris SURFboard SBV2402 Quick Start Card (2 pages)
Brand:
Arris
| Category:
Modem
| Size: 0 MB
Table of Contents
Using Web Interface
2
Unbox the Device
2
Download and Install the Surfboard Central Mobile App
2
With the Mobile App, You Get
2
Need Help?
2
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