Chapter 1: Introduction
To activate your Internet service, contact your service provider for assistance. When
contacting your service provider or
ARRIS Technical Support
(page 10), you may have to
provide the following information listed on the product labels:
■ Model name (G54)
■ Serial number (SN)
■ MAC address (HFC MAC)
SURFboard
®
G54 DOCSIS
®
3.1 Wi-Fi
®
Cable Modem User Guide DRAFT Revision x.1
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