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Introduction
Welcome to the next generation of ultra, high-speed ARRIS
cable modem G54 is a combination of DOCSIS 3.1 cable modem and multi-port Ethernet
router with Wi-Fi. It uses DOCSIS 3.1 technology to provide ultra, high-speed Internet access
in your home or small business network. Using the connection capabilities of your G54, you
can upgrade your entire existing Wi-Fi network by connecting your computer and other
network-enabled devices using the five Ethernet ports or the 2.4 GHz, 5 GHz, and 6GHz
wireless connections. Your G54 connects to the existing coaxial cable connection in your
home.
The ARRIS SURFboard Central mobile app assists you with your Wi-Fi cable modem setup
and functions. It takes you through the steps to install your home Wi-Fi network using your
iOS or Android mobile device and lets you manage your home network access, Parental
Control, Guest Access, and more on all your connected devices (e.g., smartphones, cameras,
tablets, computers, smart TVs, gaming consoles, and more) across your home Wi-Fi network.
This guide provides instructions for installing and configuring your G54, setting up secure Wi-
Fi network connections for your network devices, and managing your Wi-Fi home network
configuration.
In your G54 box
Before installing your G54 Wi-Fi cable modem, check that the items listed in the table below
are included in your G54 product box. If any items are missing, visit our ARRIS Support
website
https://arris.com/selfhelp
Table 1: G54 packaging contents
Item
G54
®
®
SURFboard
G54 DOCSIS
for assistance.
®
3.1 Wi-Fi
Cable Modem User Guide DRAFT Revision x.1
®
®
DOCSIS 3.1
G54. Your Wi-Fi
Description
High-speed DOCSIS 3.1 Wi-Fi cable modem,
wireless access point, and five-port
Ethernet router.
Chapter 1
9
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