Chapter 4: Testing Your Wi-Fi Network Connectivity - Arris SURFboard G54 DOCSIS 3.1 Wi-Fi User Manual

Testing your Wi-Fi network connectivity
Perform the following connectivity test to check your Wi-Fi network is established and you
are able to connect your devices to your G54 home Wi-Fi network.
1. Check if your Wi-Fi devices are successfully connected to your G54 Wi-Fi network and
then disconnect the Ethernet cable from your computer and your G54.
2. Check that the LED on your G54 front panel is lit SOLID Green in DOCSIS 3.0 mode and
SOLID Blue in DOCSIS 3.1 mode.
3. Open a web browser on your device (computer) and Type a valid URL (such as
www.surfboard.com) in the address bar and then press Enter.
If the website fails to open, then contact your service provider or visit the ARRIS Support
website at https://arris.com/selfhelp.
® ®
SURFboard G54 DOCSIS
®
3.1 Wi-Fi Cable Modem User Guide DRAFT Revision x.1
Chapter 4
25