Related Manuals for Sungrow AC007E-01
Summary of Contents for Sungrow AC007E-01
- Page 1 User Manual AC Charger AC007E-01 / AC007E-01 L1 AC007E-01 / AC007E-01 L1AC ChargerUser ManualAC007E-01-UEN-Ver14- 202309 AC007E-01-UEN-Ver14-202309...
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Page 3: All Rights Reserved
Software Licenses • It is prohibited to use data contained in firmware or software developed by SUNGROW, in part or in full, for commercial purposes by any means. • It is prohibited to perform reverse engineering, cracking, or any other operations that compromise the original program design of the software developed by SUNGROW. -
Page 4: About This Manual
Please read this manual carefully before using the product and keep it properly in a place for easy access. All contents, pictures, marks, and symbols in this manual are owned by SUNGROW. No part of this document may be reprinted by the non-internal staff of SUNGROW without written authorization. - Page 5 Indicates moderate-risk potential hazards that, if not avoided, may lead to death or serious injury. Indicates low-risk potential hazards that, if not avoided, may lead to minor or mod- erate injury. Indicates potential risks that, if not avoided, may lead to device malfunctions or fi- nancial losses.
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Page 7: Table Of Contents
Contents All Rights Reserved .....................I About This Manual......................II 1 Safe Introductions ....................1 2 Introduction .......................3 2.1 Introduction ....................3 2.2 Model and Nameplate ..................3 2.3 Appearance and Dimensions................4 2.4 LED Signals ....................4 2.5 Electrical Connection Ports ................5 2.6 System Topology ....................5 3 Installation ......................7 3.1 Installation Requirements................7... - Page 8 6.4.2 Scheduled Charging................36 6.4.3 Device Settings...................36 6.5 Account .......................39 6.5.1 Charging Bills ..................39 6.5.2 Scheduled Charging................40 6.5.3 Customer Service ................41 6.5.4 Network Settings.................42 6.5.5 Firmware Management................43 6.5.6 Device Connection ................44 6.5.7 Charge Cards ..................44 6.5.8 Settings....................45 7 Appendix ......................47 7.1 Technical Data .....................47 7.2 Quality Assurance ..................49 7.3 Contact Information ..................50...
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Page 9: Safe Introductions
Safe Introductions This manual contains important instructions for SUNGROW charger that shall be followed during installation, operation, and maintenance. Please review all warnings and notices be- fore installing and using the charger. Do not install or use the charger near flammable, explosive, harsh or combustible materials, chemicals, or vapors. - Page 10 1 Safe Introductions User Manual Be careful when transporting the charger. Do not subject it to strong force or im- pact or pull, twist, tangle, drag, or step on the charger to prevent damage to it or any components. Do not touch the end terminal of the charger with any part of your body or metal objects.
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Page 11: Introduction
Introduction Introduction The AC007E-01 / AC007E-01 L1 charger (hereinafter "charger") is used for AC charging of electric vehicles (EV/PHEV) and can be either wall-mounted or pole-mounted, with the fol- lowing advantages: Ease of Use EV drivers can start and stop charging via RFID card or App. When the vehicle is fully charged, the charging will stop. -
Page 12: Appearance And Dimensions
2 Introduction User Manual Appearance and Dimensions figure 2-1 Appearance and dimensions LED Signals table 2-1 LED Signals Indicator Indicator Blue indicator flashes slowly, on for 1 s and off for 4s ; Standby circulating Charging Blue indicator breathes, on for 1s and off for 1s; circulating Charging stops Blue indicator is steady on Blue indicator flashes quickly, on for 0.5s and off for 0.5s;... -
Page 13: Electrical Connection Ports
RS485 external communication Charging cable output (Charging cable connection) System Topology Stand-alone EV Charger figure 2-3 System topology diagram of EV charger Description Position Note Utility grid TT, TN-C, TN-S, TN-C-S. Smart Energy Meter Optional (DDSU666). Charger AC007E-01 L1 Electric vehicle... - Page 14 A Li-ion battery. Backup loads Protected house loads directly connected to the inverter. Non-protected house loads. They will be disconnected in Normal loads case of grid failure. Charger AC007E-01 For Sungrow's solar-storage-EV charging solution, please refer to user manuals of related inverters.
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Page 15: Installation
Installation Respect all local standards and requirements during mechanical installation. Any damage or malfunction with the charger caused by negligence or improper use will not be eligible for service and replacement under the warranty. Installation Requirements Location Requirements Select an optimal mounting location for safe operation, long service life and expected performance. -
Page 16: Unpacking And Inspection
After receiving the product, check whether the appearance and structural parts of the device are damaged, and check whether the packing list is consistent with the actual ordered product. If there are problems, do not install the device and contact your distributor first. If the problem persists, contact SUNGROW in time. - Page 17 User Manual 3 Installation table 3-1 Label Descriptions Item Name Quantity AC-Charger Charging cable bracket Backplate Upper mounting plate Lower mounting plate Mounting pole (optional) 1（not included in scope of delivery） Combination screw and expansion 4, 7 (wall-mounted); 11, 0 (pole- screw mounted) L-shaped spanner...
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Page 18: Installation Tools
3 Installation User Manual The scope of delivery does not include the optional mounting pole (F), this item must be ordered separately. Installation Tools table 3-2 Label Descriptions Item Name Specification Marker Wire stripper Hammer drill Ø6, Ø12 Screwdriver M3, M4 Heat gun RJ45 crimping tool Hydraulic plier... -
Page 19: Electrical Connection
User Manual 3 Installation Electrical Connection 3.4.1 Circuit Diagram figure 3-1 Circuit diagram(European) table 3-3 Label Descriptions Label Description The LED lights that indicates the status of the charger ESP32 module for Wi-Fi communication CT for leakage current detection Charging connector Type 2 The charger already integrates a DC residual-current device (RCD) with a rated re- sidual current of 6 mA. - Page 20 3 Installation User Manual Step 2 Loosen the screws that secure the back cover plate. (M3 screws, torque: 0.5 ± 0.1 N·m) Step 3 Plug the cable into the port of the power supply which is at the leftmost.
- Page 21 User Manual 3 Installation Step 4 Adjust the cable to a suitable length, and strip off the insulation of the cable to prepare for ca- ble connection terminals. Strip off the insulation from the end of each wire. Insert the copper core of the stripped end of the wire into the copper lug. Tighten the copper lug using a hydraulic plier.
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Page 22: Rs485 Communication Connection
In the stand-alone usage application scenario, you may connect an RS485 cable to the meter to enable ALM function. For the Residential Hybrid + AC Charging Solution, the RS485 communication connection is needed to connect the AC Charger to SUNGROW's 1-phase inver- ter (SHRS). - Page 23 User Manual 3 Installation Step 1 Crimp both ends of the Ethernet cable using a crimping tool. You will receive one of the following two RJ45 terminal components, please refer to the actual product you receive. figure 3-2 RJ45 screw connector(A) figure 3-3 RJ45 screw connector(B) Ensure that the blue wire and the blue-white wire is correctly crimped.
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Page 24: Wall-Mounted Installation
Step 3 Install seals for the Ethernet cable in sequence. Ensure that the cable is secured. Step 4 Connect the charger to a Smart Energy Meter or a SUNGROW Hybrid inverter. figure 3-4 Connect to a Smart Energy Meter figure 3-5 Connect to an inverter(SHRS) - Page 25 User Manual 3 Installation • Installation height of the charger from ground: 1.1m recommended • The load-bearing capacity of the installation carrier must be at least 4.5 times the weight of the charger. Step 1 Install the backplate. Hold the backplate in the desired position on the wall and mark the positions of the drill holes.
- Page 26 3 Installation User Manual Step 2 Install the charging cable bracket. Hold the charging cable bracket in the desired position on the wall and mark the posi- tions of the drill holes. Drill holes at the marked positions using a hammer drill. Insert the dowel into the hole.
- Page 27 User Manual 3 Installation Step 3 Mount the charger. Secure the upper mounting plate and the lower mounting plate on the back of the charg- er using a screwdriver. (Torque: 1.2 ± 0.1 N·m) Hang the charger onto the backplate. Secure the upper and lower mounting plates to the backplate with screws.
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Page 28: Pole-Mounted Installation
3 Installation User Manual Installation height of the connector socket from ground: 1.1m recommended, from charger:0.5m recommended figure 3-6 Wall-mounted charger Pole-Mounted Installation It is recommended to install the pole on a solid support surface (such as concrete or tarmac). If conditions do not permit, please install the foundation first, and then install the mounting pole. -
Page 29: Pole Installation
User Manual 3 Installation figure 3-7 Front view and top view (unit: mm) 3.6.2 Pole Installation Step 1 Connect the AC cable. Remove the cover plate on the back of the pole using a cross screwdriver. Lead the AC cable through the bottom into the pole. Grab the AC cable when it reaches the cover plate and take out the end of the cable from the AC cable outlet. - Page 30 3 Installation User Manual Step 2 Mount the charger. Place the pole on a solid and flat surface, and mark the positions of the drill holes. Drill holes at the marked positions using a hammer drill. (Diameter: 12 mm; depth: 70 Insert the dowel into the holes.
- Page 31 User Manual 3 Installation Step 4 Install the upper mounting plate and lower mounting plate. Place the charger face-down on a clean and flat surface, and secure the upper and low- er mounting plates to the pole using a screwdriver. Ensure that the upper mounting plate and the lower mounting plate are firmly installed.
- Page 32 3 Installation User Manual figure 3-8 Pole-mounted charger...
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Page 33: Inspection Before Commissioning
Inspection before Commissioning table 4-1 Requirements before commissioning Description Item The charger is correctly mounted at a place that is convenient Location for operation and maintenance. Charger The charger is firmly and securely installed. Cables are correctly and firmly connected, and are adequately Cable protected from damage. -
Page 34: Troubleshooting
265V after company for solutions if the overvoltage. grid voltage is above 265V. Contact Sungrow Customer Service problem persists. Usually, the charger will be re- connected to the grid once the voltage falls inside the range of 251V~209V for 2 minutes. - Page 35 Stop charging and pull out Above 20 A, over-current val- the charging connector. Con- ue is 1.1 times the actual cur- tact Sungrow Customer Serv- rent; If there is no define ice if the problem persists. current, which is 1.1 time the...
- Page 36 CT is Restart the charger and try again. detection malfunctioning. If the problem occurs repeatedly, Charg- circuit circuit contact Sungrow Customer failure abnormal. Service. Relay The temperature of the main overtem- relay is too high. It might be a perature hardware problem.
- Page 37 User Manual 5 Troubleshooting table 5-2 LED Signals that indicates abnormal conditions Charger Status LED Signals Red light is on for 0.5s, off for 0.5s, and flashes 4 times, and then Leakage current off for 3s. Cyclic Red light is on for 0.5s, off for 0.5s, and flashes 5 times, and then CP failure off for 3s.
- Page 38 5 Troubleshooting User Manual If the above faults cannot be removed, please contact Sungrow.
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Page 39: Ienergycharge App
iEnergyCharge App iEnergyCharge App is a tool that allows users to operate and manage their EV chargers. Users can complete account settings and charger configuration, manage charge cards, operate the charger, and reach customer service on the App. Depending on the version of iEnergyCharge you are using, the user interface might be slightly different. -
Page 40: Add A Charger
6 iEnergyCharge App User Manual - - End Add a Charger To add a charger to your account on the iEnergyCharge App for operation and management, you need to set up a reliable network connection between the devices first. Requirements: •... - Page 41 User Manual 6 iEnergyCharge App Step 3 Go to WLAN settings on your mobile device, and connect to the charger's WLAN. The charg- er's WLAN is named as its S/N, and the password is "admin123" or no password required. Step 4 Once connected successfully, go back to the App and enter the login password, which should be “SGC666”, or “the 4-digit PIN code”...
- Page 42 If the charging mode is set to “EMS”, you need to enter the password, which is the 4-digit PIN code on the RFID card. Default server address: wss://europe.suncharger.cn:20038. If you want to add a non-SUNGROW charger, enter the server address provided by the operator.
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Page 43: Charging View
User Manual 6 iEnergyCharge App Step 6 Connect the charger to a stable WLAN network, where you are required to enter the correct password. Step 7 After network connection is established successfully, tap Add device. The device is now added to your account successfully. Then, tap Complete, and you will be directed to the App's Home screen. -
Page 44: Start/Stop Charging
6 iEnergyCharge App User Manual 6.4.1 Start/Stop Charging Start Charging Tap Start on the charging screen to start a charging session. During the charging process, you can view the real-time charging current and voltage, charging time, and battery status. Stop Charging If needed, you can tap Stop on the charging screen to stop charging immediately. - Page 45 User Manual 6 iEnergyCharge App Delete device Tap Delete device at the bottom of the screen to delete the current charger. Charging history Tap Charging history to view the records of charging history. Offline charging Requirements: • Your phone and the charger have connection to the Internet. •...
- Page 46 Tap Load balancing. Set the “Monitoring method” to Smart Meter, and set the “Meter Type” and “Max. Home Load Current” based on the actual situation. Then, tap Set to effect the settings. Load balancing is available only for SUNGROW energy meters. Contact the cus- tomer service for more details.
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Page 47: Account
User Manual 6 iEnergyCharge App Firmware upgrade Requirements: • Your phone and the charger have connection to the Internet. • The charger is available. • There is a new version of the firmware. Tap Firmware upgrade. Tap Update to start remote firmware upgrade. To ensure proper functionality of the charger, it is recommended to keep the firm- ware up to date. -
Page 48: Scheduled Charging
6 iEnergyCharge App User Manual Step 2 Tap Filter at the top of the screen, and you can view charging bills by date, device, and charge card number. Step 3 Tap Export in the upper right corner of the screen to export the charging bills you need. - - End 6.5.2 Scheduled Charging Step 1 Tap Scheduled charging. -
Page 49: Customer Service
Step 3 Set the start date, start time, and duration, and tap Start. A scheduled charging task is now created. - - End 6.5.3 Customer Service Tap Customer service. You can find the contact information for SUNGROW in some re- gions on this screen. -
Page 50: Network Settings
6 iEnergyCharge App User Manual 6.5.4 Network Settings If the WLAN network has changed, please re-configure the network connection for the charger by following the below steps. To avoid potential interference, it is recommended to enable airplane mode on your mobile device when connecting to the charger's WLAN. Step 1 Tap Network settings, scan the QR code on the side of the charger, and connect the device. -
Page 51: Firmware Management
6.5.5 Firmware Management “Firmware Management” is accessible to the Administrator account, please con- tact your distributor or SUNGROW for the Administrator account and password. Step 1 Tap Firmware Management. Step 2 Select the device and the module to be upgraded. -
Page 52: Device Connection
The “Device Connection” function is used to enable the near-end O&M of the charger. “Device Connection” is accessible to the Administrator account, please contact your distributor or SUNGROW for the Administrator account and password. Step 1 Tap Device Connection, scan the QR code on the side of the charger and connect the device. -
Page 53: Settings
User Manual 6 iEnergyCharge App Step 2 Tap Add card at the bottom of the screen. Then, enter the card name and ID, and tap Save. The card is now added successfully. Step 3 Tap the card that has been added, and go to “Card details”. Here you can edit the card name or delete the card. - Page 54 6 iEnergyCharge App User Manual...
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Page 55: Appendix
Appendix Technical Data Specification AC007E-01 AC Input and Output Max. charge power 7.4 kW Nominal voltage 230 V Nominal grid frequency 50 Hz / 60 Hz 32 A single-phase Max. current Charge connector Plug Type 2 Min.cable cross-section 3 * 6 mm²... - Page 56 7 Appendix User Manual Specification AC007E-01 Grid type TN/TT Display LED indicator Monitoring iSolarCloud App (with Sungrow inverter) Communication RS485 Power consumption for standby < 5 W Start Mode RFID card / APP Compliance EN/IEC 61851-1:2019; EN/IEC 61851-21-2:2018 Warranty 5 years ( standard )
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Page 57: Quality Assurance
Warranty 3 years ( standard ) Quality Assurance In the event of a defect during the warranty period, SUNGROW will provide free of charge service or replace the product with a new one. Evidence During the warranty period, the customer shall provide the product purchase invoice and date. -
Page 58: Contact Information
The damage is caused by unexpected natural factors. For faulty products in any of the above cases, if the customer requests maintenance, paid maintenance service may be provided based on the judgment of SUNGROW. Contact Information In case of questions about this product, please contact us. - Page 59 Sungrow Power Supply Co., Ltd. www.sungrowpower.com...