Hisense MT9900 VIDAA U6 EUEM E-Manual
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Hisense MT9900 VIDAA U6 EUEM E-Manual

Hisense MT9900 VIDAA U6 EUEM E-Manual

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Summary of Contents for Hisense MT9900 VIDAA U6 EUEM

  • Page 1 E-Manual MT9900 VIDAA U6 EUEM...

  • Page 2: Table Of Contents

    Contents First-Time Use Using the E-Manual..........................3 Home Screen............................3 Connecting to the Internet........................6 Setup via Mobile Phone........................8 Prepare Live TV..........................8 Using External Devices........................9 Using the TV Voice Service.......................9 Enjoy Live TV Channel Scan........................... 11 Live Menu............................12 Channel Edit............................. 14 Programme Info..........................16 Programme Guide (EPG).........................
  • Page 3 Contents Connecting Audio Visual (AV) Devices....................41 Connecting Speakers or Other Audio Receivers................42 Connecting a Digital Audio System with ARC/eARC...............43 Connecting a PC..........................44 Settings Overview Picture............................... 45 Sound..............................49 Network............................. 54 General............................. 56 Support............................. 59 Using Parental Controls........................61 Reset to Factory Default........................61 Entertainment Game..............................

  • Page 4: First-Time Use

    First-Time Use Using the E-Manual View the embedded E-Manual that contains information about your TV's key features. Disclaimer: Instructions and images through this manual are only for reference and may differ from the actual product. Launch the E-Manual Press    ...
  • Page 5 First-Time Use 1. Navigation bar 2. Apps Note: • Indicators or icons may vary depending on models/countries/regions. Display the Home Screen Press     button on your remote control to enter the Home screen.  /  To exit the Home screen, press    ...
  • Page 6 First-Time Use To delete all notifications, select Clear All. Note: • The Alexa Notification may not be applicable in some models/countries/regions. • When you sign into your VIDAA account, please find Notifications in VIDAA Account on the Home screen.    VIDAA Account A VIDAA account provides all the best features of your Smart TV and ensures that all services are kept up to date.

  • Page 7: Connecting To The Internet

    First-Time Use Add and remove inputs 1. Press     button.  /  2. Move the focus to an input you want to add to the Home screen and press     > Add to home >    /   . The input icon will appear in Shortcuts on the Home screen. Note: •...
  • Page 8 First-Time Use After connecting to a wired (Ethernet) network, press    /    button on your remote control, and select    Settings > Network > Network Configuration. Set the TV network by selecting Network Configuration and press     button to enter the submenu. •...

  • Page 9: Setup Via Mobile Phone

    First-Time Use • Advanced Settings Configure the advanced wireless network settings for the TV. • You can add a wireless network. • Refresh Refresh wireless network. Note: • If no wireless router is found, select Add and enter the network name in the SSID. •...

  • Page 10: Using External Devices

    First-Time Use Start auto scan or manual scan 1. Press    /    button on your remote control and select TV. 2. Press    /    button on your remote control and select Settings > Channel > Auto Scan/Advanced Settings > Manual Scan. Related information Channel Scan on page 11...
  • Page 11 First-Time Use Note: • Voice Service feature may not be applicable in some models/countries/regions. • Some remote controls may not support hands-free voice control function. • To use this function, End User License Agreement and corresponding Smart feature privacy policy/terms and conditions may be required to be agreed to.

  • Page 12: Enjoy Live Tv

    Enjoy Live TV Channel Scan You can scan for channels automatically or manually. Auto Scan Automatic channel scan. 1. Press    /    button on your remote control, and select TV. 2. In Live TV, press    /    button and select Settings > Channel > Auto Scan. If no TV channels were saved before, you will be prompted to do a channel scan.

  • Page 13: Live Menu

    Enjoy Live TV Related information Prepare Live TV on page 8 Manual Scan Manually scan for channels for DTV or ATV. 1. Press    /    button on your remote control, and select TV. 2. In Live TV, press    / ...
  • Page 14 Enjoy Live TV TV List Display Live TV channel categories, such as Cable and Antenna. FAV1-4 Display favourite lists 1 to 4. Filter Select channels by Content, HD, Child Lock, Scrambled and Sort. Some options in Filter may not be available in some models/countries/regions. Edit Edit the channel list.

  • Page 15: Channel Edit

    Enjoy Live TV • Launch Schedule Recording. • Timeshift Launch Timeshift. • HbbTV Enable or disable HbbTV functionality for the current channel (only available for digital channels). • Subtitle Turn on Subtitle function or select subtitle option for digital broadcast content. •...
  • Page 16 Enjoy Live TV Manage the channels • Press     button on the selected channel, then a checkbox will appear. You can select multiple channels at the same time to move or delete. • Move: Press     button to move the selected channel. Moving the channels could be restricted by the operator.

  • Page 17: Programme Info

    Enjoy Live TV Add a channel to a favourite list You can add channels from various reception types to the favourite list. 1. In Live TV, press    /    button to display the channel list. 2. Press    /   ...

  • Page 18: Programme Guide (Epg)

    Enjoy Live TV 1. Channel logo 2. Channel number 3. Channel name 4. Indicator of Favourite 5. Date and time, and channel category 6. Current programme 7. Next programme Note: • The remote control buttons may vary depending on models/countries/regions. •...

  • Page 19: Programme Recording (Pvr)

    Enjoy Live TV • Programme Colour In Guide (EPG), press     [GREEN] button or press     button to display the colour menu and  /  select GREEN. Use the colours to indicate different genres in the Guide (EPG) for quick and easy viewing. Note: •...
  • Page 20 Enjoy Live TV In Guide (EPG), press the     [RED] button or press    /    button to display the colour menu, select RED to view the scheduled recording. In the schedule recording list, you can readjust the reservation information that has been set.
  • Page 21 Enjoy Live TV 5. Fast forward 6. Stop Note: • The PVR function may not be applicable in some models/countries/regions. Related information Schedule Recording cannot be used. on page 74 Recording List Access recording list In Live TV, press    ...

  • Page 22: Reminder

    Enjoy Live TV Manage schedule recording list In Live TV, press     button on your remote control and select Recording List > Scheduled.  /  You can adjust the schedule recording information or cancel scheduled recordings. Schedule recording items are identified with    ...

  • Page 23: Timeshift

    Enjoy Live TV Delete reminder Select Edit, select a reminder in the schedule list and press     button to delete it. Edit reminder Select reminder in the schedule list, then press     button to edit. Timeshift This option allows you to pause and rewind Live TV. This function operates by recording temporarily to a storage device.

  • Page 24: Hbbtv

    Enjoy Live TV 4.     Record: to convert a Timeshift to a live recording of the current broadcast channel. Select     and the programme content you have watched in Timeshift will also be saved to the storage device. 5.
  • Page 25 Enjoy Live TV • CI+ Module Settings Press     button on your remote control and select Settings > Channel > Advanced Settings > CI+  /  Module Settings. Review the CI+ settings: Common interface, CI card PIN and CAM Profile Search. This function may not be applicable in some models/countries/regions.

  • Page 26: Benefits Of Smart Tv

    Benefits of Smart TV Using a VIDAA Account Sign into your VIDAA account and create multiple profiles to receive personalised content according to your account preferences. Sign into an account Before signing into your VIDAA account, make sure your TV is connected to the network. For more about network settings, please refer to First-Time Use >...
  • Page 27 Benefits of Smart TV How to use Hands-Free Wake-up After the Alexa or VIDAA Voice setup has been completed, enable the physical switch on the side of the remote control to receive voice, then say "Alexa" or "Hey VIDAA" to call up the voice assistant without the use of your hands.
  • Page 28 Benefits of Smart TV • You can select the language used by Alexa at    /    >    Settings > System > Voice Service > Amazon Alexa > Language. This feature requires Alexa built-in service, which varies depending on TV models and countries/regions.
  • Page 29 Benefits of Smart TV 2. Set voice assistant to Google Assistant and press     button to activate. If you have selected Google Assistant in the Guide when you turn on the TV for the first time, it will directly guide you to the activation step.
  • Page 30 Benefits of Smart TV • The setup steps above may vary. Please refer to the actual product. Related information Connect to a Wired (Ethernet) Network on page 6 Connect to a Wireless Network on page 7 Yandex Smart Home Service Setup Yandex Alice voice assistant can obey certain commands to help you change the TV's configuration.

  • Page 31: Content Sharing

    Benefits of Smart TV Related information Connect to a Wired (Ethernet) Network on page 6 Connect to a Wireless Network on page 7 Content Sharing Content Sharing allows you to view media content, like videos, music or photos saved in your Android/iOS/PC device on your TV screen.

  • Page 32: Using Apps

    Benefits of Smart TV • Content may not be played smoothly, or the function may not work properly due to the network condition. Using Apps Press    /    button on your remote control and select More Apps. Numerous factory-installed apps are available for you to choose for your entertainment preferences. Install an App from App Store Even though your TV has numerous factory-installed apps, there may be others that you would like to download.

  • Page 33: Enjoy The Internet

    Benefits of Smart TV Add artworks to your favourite list • Press     button on your remote control to add the selected artwork to your Favourite list.  /  • ART settings Select     icon in ART to set up Time until the screen saver starts automatically, Picture switching time, Backlight and Screen saver selection.

  • Page 34: Data Protection And Security

    Benefits of Smart TV Related information Data Protection and Security on page 33 Connect to a Wired (Ethernet) Network on page 6 Connect to a Wireless Network on page 7 Data Protection and Security Clear Cache Press    /    button on your remote control and select    Settings >...

  • Page 35: Using The Mobile App

    Benefits of Smart TV If you want to switch to Home Mode when the TV is in Store Mode, press    /    button on your remote control to enter store mode settings and choose Home Mode. Alternatively, press    / ...

  • Page 36: Connecting To External Devices

    Connecting to External Devices Remote & Accessories Connect remote controls or other accessories, such as keyboard, mouse and gamepad, to interact with your Smart TV with ease. Connect Remote Control Connect a Bluetooth remote control Pair the Bluetooth remote with the TV. 1.
  • Page 37 Connecting to External Devices Enable device auto power on Press     button on your remote control and select    Settings > System > HDMI & CEC > Device  /  Auto Power On. Set to On to turn on HDMI & CEC compatible external devices when the TV is turned on. This feature is applicable when TV input source is pre-set to the corresponding external device.

  • Page 38: Connecting Bluetooth Devices

    Connecting to External Devices Related information Connect a Bluetooth Device on page 37 Connecting Bluetooth Devices You can connect to devices using Bluetooth technology. Press     button on your remote control and select    Settings > Network > Bluetooth.  / ...

  • Page 39: Connecting A Set Top Box

    Connecting to External Devices Note: • Compatibility issues may occur depending on the Bluetooth device. • The TV and Bluetooth devices may become disconnected if the distance between them is too long. • This function may not be applicable in some models/countries/regions. Listen to your Mobile Device Audio through the TV Press  ...

  • Page 40: Using Airplay And Homekit

    Connecting to External Devices Press     button on your remote control and select Screen Sharing.  /  1. Turn on the casting function of your Android/Windows 10/computer device. The setting icon may vary depending on the device. The feature may be called "Wireless display", "Smartview", "Wireless projection", etc.

  • Page 41: Connecting Usb Devices

    Connecting to External Devices 2. Locate the AirPlay icon on supported media apps, or the Screen Mirroring icon in Control Center on your Apple device. Depending on the content, these steps may vary: • To mirror your deviceʼs screen, open Control Center and tap Screen Mirroring    .

  • Page 42: Connecting Headphones

    Connecting to External Devices Read the precautions below before recording or viewing programmes by using the USB storage device function. Note: • Be sure to select the correct country/region for use. • Use of the recording function may not be applicable depending on the selected country/region. Use with incorrect settings may violate certain laws or other regulations, and may result in criminal punishment.

  • Page 43: Connecting Speakers Or Other Audio Receivers

    Connecting to External Devices When the connection is completed, press    /    button on your remote control and select AV as the input source. Note: • AV IN port(s) may vary depending on model type. • AV IN port(s) may not be available in some models. Please use other port(s) to connect AV devices. •...

  • Page 44: Connecting A Digital Audio System With Arc/Earc

    Connecting to External Devices When a digital audio system is connected to the DIGITAL AUDIO OUT port, decrease the TV volume and use your digital audio system to control the volume. Note: • If you prefer to use Audio Return Channel (ARC) or enhanced Audio Return Channel (eARC), please refer Connecting to External Devices >...

  • Page 45: Connecting A Pc

    Connecting to External Devices 5.1 CH (channel) audio is available when the TV is connected to an external device that supports 5.1 • channel surround sound. You can press    /    button and select    Settings icon on the Home screen, and select Sound >...

  • Page 46: Settings Overview

    Settings Overview Picture Adjust picture mode, picture size and other advanced picture settings. Choose a Picture Mode Press     button on your remote control and select    Settings > Picture > Picture Mode.  /  Select a pre-set picture mode to best suit the content you are viewing. Note: •...
  • Page 47 Settings Overview • This feature may not be applicable in some models/countries/regions. Low blue light certification may vary by model. When you use a HDR signal HDR (high dynamic range) can improve the viewing experience with higher contrast and vivid colours. Bright whites look brighter and dark blacks look darker.
  • Page 48 Settings Overview Advanced Picture Settings Setup Press    /    button on your remote control and select    Settings > Picture > Picture Mode Settings. Adjust display settings for each Picture Mode. You can personalise the picture quality by adjusting the following settings.
  • Page 49 Settings Overview • Adaptive Contrast Automatically adjust dark areas and light areas of the image to see more detail. • Ultra Smooth Motion Reduce the afterimage effect when viewing fast-moving objects. This function may not be applicable in some models/countries/regions. •...

  • Page 50: Sound

    Settings Overview • Gamma Adjustment Adjust the Gamma to alter how the TV will respond to grayscale content. In low ambient light choose a higher number, in brighter ambient light select a lower number. The default setting of 2.2 is recommended for most ambient light conditions.
  • Page 51 Settings Overview Choose a Sound Mode Press    /    button on your remote control and select    Settings > Sound > Sound Mode. Select a pre-set sound mode to suit the content you are listening to. • Standard In Standard mode, the TV delivers a flat frequency response, which preserves the natural characteristics of the original sound.
  • Page 52 Settings Overview • Total Sonics Optimise the overall sound quality by increasing bass and widening the sound field to provide a clear, natural dialogue. This function may not be applicable in some models/countries/regions. • Total Volume Maintain a consistent loudness level for a wide dynamic range of programmes, loud commercials and channel or input changes.
  • Page 53 Settings Overview • Equalizer Boost the volume at different frequencies. This function is only applicable when TV Speaker is selected at    /    >    Settings > Sound > Speakers > Audio Output. • Bass Boost Gain Hear and feel rich bass response with the TV's subwoofer speaker. This function may not be applicable in some models/countries/regions.
  • Page 54 Settings Overview • When external audio devices are connected to the TV via optical, PCM and Dolby Audio - Dolby Digital are recommended. Digital Audio Delay Adjust the digital audio output delay time to sync audio from an external speaker with the images on the TV. Note: •...

  • Page 55: Network

    Settings Overview Headphone with Speakers, the TV speakers, headphones and other connected audio devices will have audio output. Audio Out with Speakers, the TV speakers and headphones will have audio output simultaneously, and the volume can be adjusted simultaneously. Note: •...
  • Page 56 Settings Overview Check the Internet Connection Status Press    /    button on your remote control and select    Settings > Network > Internet Connection. Test the current network connection status and view the current network information. Connection Test Press    / ...

  • Page 57: General

    Settings Overview With a wireless network connection and enabling Wake on Wireless Network, you can switch on the TV from standby and push content to be viewed on the TV with a mobile device App supporting the screencast function. Note: •...
  • Page 58 Settings Overview • Power On Timer Set the time you want the TV to turn on automatically. You can set the same time each day or set a different time on different days. • Power Off Timer Set the time you want the TV to turn off automatically. You can set the same time each day or set a different time on different days.
  • Page 59 Settings Overview Note: • Up to 18 characters can be entered. Power Indicator Mode Setup Press    /    button on your remote control and select    Settings > System > Advanced Settings > Power Indicator. Set the power indicator display to stay On or Off when in Standby mode. Press  ...

  • Page 60: Support

    Settings Overview Note: • This function may not be applicable in some models/countries/regions. Switch off Curtain Press    /    button on your remote control and select    Settings > System > Advanced Settings > Switch off Curtain. Enable or disable Switch off Curtain or set how quickly the Screen Curtain will close when entering standby. Support You can set up support settings.
  • Page 61 Settings Overview • Check Firmware Upgrade Check to ensure that your TV has received the latest firmware. Please ensure your TV is connected to the Internet. • Check OAD Upgrade Check to ensure that your TV has received the latest firmware via the tuner. Note: •...

  • Page 62: Using Parental Controls

    Settings Overview Using Parental Controls Press     button on your remote control and select    Settings > System > Parental Control.  /  Turn on Parental Control to prevent children from being able to view certain content. If you have not set the PIN code before, create and confirm PIN window will be displayed. Using the D-pad on the remote, create the PIN code.

  • Page 63: Entertainment

    Entertainment Game Connect your game console and adjust the settings to optimise the TV screen for better gaming entertainment. Connect a Game Console You can connect your game console with a HDMI cable to the TV. To start a game from a game console: 1.

  • Page 64: Media

    Entertainment Sports Mode Auto Detection Press    /    button on your remote control and select    Settings > System > Advanced Settings > Sports Mode Auto Detection. When enabled, any sports programmes will automatically switch to Sports mode for both Sound Mode and Picture Mode.
  • Page 65 Entertainment 2. Arrange the content list by Grid, List. 3. Sort the content list by Name, Date Modified, Size. 4. Filter the content list by All Media, Photo, Video, Music, Recorded. 5. Create a photo, music, or video playlist. 6. When the focus is on the first line, there will be an arrow on the left side. Select the arrow to enter multiple storage sources.
  • Page 66 Entertainment Container File Extension Name Mode of Operation Resolution .png no-interlace 9600 x 6400 interlace 1200 x 800 .bmp 9600 x 6400 .gif 6400 x 4800 Video Format Due to differences in programming tools and other factors, some of the file formats that are listed may not be supported.

  • Page 67: Accessibility Features

    Accessibility Features Accessibility Menu Setup Provide menu option to aid the visually or hearing impaired. Press     button on your remote control and select    Settings > Accessibility > High Contrast Menu.  /  Improve contrast for visually impaired. Press    / ...

  • Page 68: Voice Guide

    Accessibility Features • Channel Subtitle Storage Enable the storage of subtitle settings per channel. Note: • The above functions may not be applicable in some models/countries/regions. Screen Magnification Press    /    button on your remote control and select    Settings >...

  • Page 69: Troubleshooting

    Troubleshooting In this section you will find the answers to the most frequently asked questions. There is no picture, or the picture is black and white. Check input cable connections. Unplug the TV power cord from AC outlet and re-plug after 60 seconds.
  • Page 70 Troubleshooting Check if the Colour Saturation is set to 50 or higher at    /    >    Settings > Picture > Picture Mode Settings > Colour Saturation. No sound or the sound is too low. There is no sound or the sound is too low at maximum volume. Check if Mute mode is set to on.
  • Page 71 Troubleshooting Make sure that the audio cable is connected to the correct audio output connector on the external device. Check whether TV Speaker is selected at    /    >    Settings > Sound > Speakers > Audio Output. My TV cannot connect to the network. Check network status at  ...
  • Page 72 Troubleshooting Make sure your modem/wireless router is on and connected to the Internet. Position your wireless router, modem router, or access point in a central location. Avoid putting it in a corner. External source connected but no picture or sound. I have connected an external source to my TV but I get no picture and/or sound.
  • Page 73 Troubleshooting Make sure you have made the correct selection of input source. If the signal is intermittent, unplug the TV power cord from AC outlet and re-plug after 60 seconds. When devices are connected with HDMI cables If there is always no signal, or the signal cannot be restored after plugging and unplugging, you can access •...
  • Page 74 Troubleshooting If the TV is not responding to the remote control, then please check if the small light on the remote control flashes when any button is pressed (some remote controls do not support this function). If the small light does not flash when the remote control button is pressed, the battery power may be low, please replace the batteries with new ones.
  • Page 75 Troubleshooting For Bluetooth remote controls If the TV does not respond with the Bluetooth remote control, try pairing the remote control to the TV by pressing and holding the     button for at least 3 seconds.  /  Schedule Recording cannot be used. Check if there is a storage device connected to the TV.

  • Page 76: Tv Status Diagnosis

    Troubleshooting Check the free space of the storage device. The function will not work if there is not enough storage space on the device. Check whether your storage device is damaged. If so, it is suggested to format your storage device. Recording will automatically stop if the signal becomes too weak.

  • Page 77: Remote Control Service

    Troubleshooting • Status Check When performing a Status Check, the status of your TV will be displayed showing any error codes. Remote Control Service Press    /    button on your remote control and select    Settings > Support > Remote Control Service. Remote Control Service enables your TV to be controlled from the client server to allow service agents to diagnose the problem of your TV and deal with the problem online efficiently.

  • Page 78: Sound Issues

    Troubleshooting Problem Possible Solutions The picture is blurry or • Press    /    button on your remote control and select    Settings > flickering, or cuts out Picture > Picture Mode Settings > Sharpness. You can try to increase momentarily.

  • Page 79: Network Issues

    Troubleshooting Related information No sound or the sound is too low. on page 69 Network Issues When the TV has difficulties in connecting to the Internet, these steps may help resolve the problem. Press     button on your remote control and select    Settings >...

  • Page 80: External Device Connection Issues

    Troubleshooting External Device Connection Issues When the TV has difficulties with external device connection, these solutions may help resolve the problem. Problem Possible Solutions • If there is no signal occasionally, unplug cable from TV and re-plug after The TV is having trouble receiving a signal from an 60 seconds.

  • Page 81: Media Files

    Troubleshooting Related information Use HDMI & CEC on page 35 Media Files When files will not play, this may help resolve the problem. Problem Possible Solutions • Most files can be played back, but you might experience problems Some files cannot be played. with corrupted files or files with high-bitrate, unsupported resolution, unsupported container or codec formats.
  • Page 82 Troubleshooting Problem Possible Solutions • The "clicking" sound can be caused when the temperature of the TV The plastic cabinet makes a "clicking" type of sound. changes. This change causes the TV cabinet to expand or contract, which makes the sound. This is normal and the TV is OK. •...

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