Hisense VIDAA U5 User Manual
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Hisense VIDAA U5 User Manual

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  • Page 1 Hisense User Manual VIDAA U5...

  • Page 2: Table Of Contents

    Contents Live TV..................5 Channel Scan.....................5 Channel List....................7 Channel Edit....................9 Favourite....................10 Guide (EPG).....................11 PVR......................13 Recording List..................14 Timeshift....................16 Connection................18 Wired Internet Connection............... 18 Wireless Internet Connection..............19 Connecting Bluetooth Devices..............20 Connecting Headphones................22 Connecting USB Devices.................22 Connecting an Antenna................23 Connecting Audio Visual (AV) Devices...........
  • Page 3 Installing Mobile App to Control your TV..........44 Picture and Sound..............45 Adjusting the Picture Quality..............45 Game Mode Settings................50 Adjusting the Sound Quality..............51 Speakers Settings..................54 Using Headphones...................55 Accessibility and System............56 Accessibility....................56 Setting Time..................... 56 Using Timer....................57 Using Parental Control................58 Setting Language and Location...............
  • Page 4 Guidelines....................69...

  • Page 5: Live Tv

    Live TV Channel Scan You can scan for channels automatically or manually. Note: • Satellite/antenna/cable function may not be applicable in some models/ countries/regions. Auto Scan Automatically scan for channels to view programmes from TV source. > TV Alternatively, in Live TV, >...
  • Page 6 Cable • Channel: Select from All Channels or Free Channels. This option may not be available depending on countries/regions/operators. • Scan Mode: Select from digital channels only (DTV), digital and analogue channels (DTV+ATV) or analogue channels only (ATV). • LCN: Switch on/off LCN (Logical Channel Number). Please note that some operators are restricted to manually change the channel order.

  • Page 7: Channel List

    : Jump to the previous channel Note: • The remote control buttons may vary depending on models/countries/ regions. Related Topic • Connecting an Antenna Channel List Displaying the channel list In Live TV, press button to display the Channel List menu. Alternatively, in Live TV, >...
  • Page 8 TV List Display Live TV channel categories, such as Cable and Antenna. Display favourite lists 1 to 4. Filter Select channels by Content, HD, Child Lock, Scrambled and Sort. Some options in Filter may not be available in some models/countries/ regions.

  • Page 9: Channel Edit

    Edit the channel list. Note: • The sub-menu options may vary depending on models/countries/regions. Channel Edit Manually edit the channel list to your preference. Editing Live TV channels In Live TV, press > to select a Live TV channel category such as Antenna or Cable, then use D-pad to select Edit.

  • Page 10: Favourite

    • Restore: Press [RED] button, or press button to call out the colour menu and select RED to enter the list of deleted channels. Press button to restore the deleted channel. • Filter: Press [YELLOW] button or press button to call out the colour menu and select YELLOW, the filter screen will pop up.

  • Page 11: Guide (Epg)

    You can add, move or remove favourite channels. • Select Add channels to add the selected channel to the favourite list. • Select a channel in a favourite list, and press button to move it. • Select a channel in a favourite list, and press button to remove it.
  • Page 12 In Live TV, press button, or press > Guide (EPG) to display channel information on programme guide list. • Watch In Guide (EPG), when a current programme is selected, press > Watch to switch to the channel you want to see. •...

  • Page 13: Pvr

    • 24h+ In Guide (EPG), press [BLUE] button or press button to call out the colour menu and select BLUE, to select programmes of the next day. The PVR function allows you to easily record digital television content for later viewing. The function is only available for digital channels. To use PVR, you must connect a storage device for recording.

  • Page 14: Recording List

    Standby Recording If you press the power button during recording and select Standby Recording, your TV will go into standby mode but the recording process is still going on. If you press power button again to wake up the TV, the recording process will not be affected.
  • Page 15 Delete recorded programme Select Edit, select a recorded programme in the recording list, and press button to delete it. If you connect more than one storage devices to the TV, Recorded (Disk for Recording) and Recorded (All Disk) are available on-screen to select. In Recorded (Disk for Recording), you can watch recorded programme of the storage device that is selected at >...

  • Page 16: Timeshift

    Note: • The Recording List function may not be applicable in some models/ countries/regions. Related Topic • Connecting USB Devices • Recording/Timeshift Issues Timeshift This option allows you to pause and rewind Live TV. This function operates by recording temporarily to a storage device. Please ensure your storage device is connected and there is enough free disk space.
  • Page 17 Current time Total time Record: to convert timeshift to live recording of current broadcast channel. Select and the programme content you've watched in Timeshift before will also be saved in the storage device. Fast backward: you can choose 2×, 4×, 8× or 16×. Pause/ Play Fast forward: you can choose 2×, 4×, 8×...

  • Page 18: Connection

    Connection Wired Internet Connection Connecting to a wired (Ethernet) network To get access to the Internet in a wired way, it is recommended to use a modem or router that supports Dynamic Host Configuration Protocol (DHCP). Modems and routers that support DHCP automatically provide the IP address, subnet mask, gateway, and DNS, so you don't have to enter them manually.

  • Page 19: Wireless Internet Connection

    • Enabling this function may result in higher energy consumption. Related Topic • Network Issues Wireless Internet Connection Connecting to a wireless network To connect to an available wireless network, make sure that you turn on your WiFi and have the wireless router's SSID and password before attempting to connect.

  • Page 20: Connecting Bluetooth Devices

    Using a wireless network connection and switching on Wake on Wireless Network, this feature can make you turn on the TV from the standby mode, and push content to be broadcast on the TV with an app supporting the screencast feature in your mobile device. For more information about screencast feature, please refer to Multi-screen >...
  • Page 21 Connecting a Bluetooth device To pair a Bluetooth device, such as Bluetooth headphones, speakers, keyboards, mouse or even mobile devices: 1. Set > Settings > Network > Bluetooth to On. 2. Before pairing your Bluetooth devices, make sure they're in pairing mode and put devices within pairing range.

  • Page 22: Connecting Headphones

    Go to your mobile Settings to enable Bluetooth, and choose the TV to connect. To use this function, make sure to select TV Speaker at > Settings > Sound > Speakers > Audio Output. Related Topic • Speakers Settings Connecting Headphones You can connect a pair of headphones (not provided) to the HEADPHONE port on your TV.

  • Page 23: Connecting An Antenna

    Note: • Support the USB disk 4G, 8G, 16G, 32G, 64G, 128G and other common market sizes, and 8T hard drive is currently supported. • Support format: NTFS, FAT32. • Select the content you want to play or view. For more information, please refer to Smart Functions >...
  • Page 24 Note: • AV IN port(s) may vary depending on models. • AV IN port(s) may not be available in some models. Please use other port(s) to connect AV devices. Connecting with an HDMI cable To connect an AV device with an HDMI cable (not provided), see the illustration below.

  • Page 25: Connecting Speakers Or Other Audio Receivers

    Connecting Speakers or Other Audio Receivers To connect speakers or other audio receivers with an audio cable (not provided), see the illustration below. Plug the connected devices into the main power socket before switching on the TV. When the connection is finished, go to >...

  • Page 26: Using Hdmi & Cec

    After the connection: 1. Power on the sound system. 2. Press button to select Settings icon in the Home screen. 3. Select Sound > Speakers > Audio Output, and select ARC option. If the device supports eARC function, press button to select Settings icon in the Home screen, and select Sound >...
  • Page 27 Allow HDMI devices to control each other. 1. Set CEC Control to On. 2. Connect an HDMI & CEC compatible device to the TV. 3. Turn on the connected external device. The device will be connected to the TV automatically. After connection is finished, you can access the menu of the connected device on your TV screen using your TV remote and control the device.

  • Page 28: Connecting A Pc Or A Game Console

    • The HDMI & CEC feature supports One Touch Play, Routing Control, System Standby, Device OSD Name Transfer, Remote Control Pass Through, Give Device Power Status, System Audio Control. Connecting a PC or a Game Console You can connect a PC to the TV with an HDMI cable to use your TV as a PC monitor.

  • Page 29: Multi-Screen

    Multi-screen Screen Sharing Mirror your mobile device screen to the TV. Before using Screen Sharing, please set your TV to the wireless network connection. > Screen Sharing 1. Turn on the casting function of your Android/Windows10 device. The setting icon may vary depending on the device. The feature may be called "Wireless display", "Smartview", "Wireless projection", etc.
  • Page 30 2. Turn on Content Sharing at > Settings > System > Application Settings > Content Sharing. 3. Turn on the content sharing function in your Android/iOS/PC device. 4. Find the TV name in the searching list of your device and select it. Wait for the connection progress to complete.

  • Page 31: Smart Functions

    Smart Functions Getting Familiar with the Home Screen Press button on your remote control to enter the Home screen. The Home screen serves as the central location to run the TV more conveniently. To exit the Home screen, press button on your remote or use the navigation buttons to move the cursor to the Input icon on the top of the screen, press...
  • Page 32 Settings Let you configure the TV. Notifications Allow pop-up notifications to appear for useful information and events that occur with your TV, including: Advertising, New Arrivals, Warnings And Legal Statements, System Messages and Alexa Notification. You can enable/disable each of these notifications at Settings in the notification centre.
  • Page 33 2. Move the focus to an input you want to add to the Home screen, and press > Add to home > . The input icon will appear in Shortcuts on the Home screen. Note: • Some options in inputs source page cannot be added to the Home screen.

  • Page 34: Using A Vidaa Account

    Using a VIDAA Account Signing into an account Before signing into your VIDAA account, make sure your TV is connected to network. For more about network settings, please refer to Connection > Wired Internet Connection Wireless Internet Connection in this manual. 1.
  • Page 35 Before setting up Amazon Alexa Service, connect your TV to the network and sign in your VIDAA Account at > VIDAA Account. About more how to signing into the VIDAA Account, please refer to Smart Function > Using a VIDAA Account in this manual.
  • Page 36 feature requires Alexa built-in service, which varies depending on TV models and countries/regions. Hands-free Wake-up Interacting with Alexa by just using your voice, all hands-free. Before using hands-free wake-up, connect your TV to the network and sign in your VIDAA Account at >...
  • Page 37 Google Assistant Setup Google Assistant, and enjoy Google Assistant service. You can ask for information, search for your favourite movies, control your TV and more, just by asking Google Assistant. Before setting up Google Assistant, connect your TV to the network. STEP 1: Set up Google Assistant on TV 1.
  • Page 38 Home Service to control your smart TV with Google Home devices or app. You can change channels or inputs, adjust volume and more. Before setting up Google Smart Home Service, connect your TV to the network and sign in your VIDAA Account at >...
  • Page 39 STEP 1: Set up Yandex on TV 1. Press button on your remote to select Settings icon, and select System > Voice Service > Yandex Smart Home Service. Select Set up now. 2. Sign into your VIDAA account. If you have signed in before, this step will be skipped.

  • Page 40: Media

    Media > My Apps > Media Media is a central location for you to view or listen to different types of content, such as photos, music and movies. You can view media content through the following methods: • A USB thumb drive or hard drive. •...
  • Page 41 Sort the content list by Name, Date modified, Size. Filter the content list by All Media, Photo, Video, Music, Recorded. Create a photo, music, or video playlist. Note: • Some options in the above table may not be available in some models/ countries/regions.
  • Page 42 Container Video Codec File Extension Resolution and Frame Rate Name H.264(AVC) 3840 x 2160p @ 30fps H.264(AVC) .flv 3840 x 2160p @ 30fps H.265(HEVC) 3840 x 2160p @ 60fps WEBM .webm 1920 x 1080p @ 120fps 3840 x 2160p @ 60fps 3840 x 2160p @ 60fps Audio Format Container...

  • Page 43: App

    • Media Files > My Apps Numerous factory-installed apps are available for you to choose for your entertainment preferences. Installing an app Even though your TV has numerous factory-installed apps, there may be others that you'd like to download. To install an app: >...

  • Page 44: Installing Mobile App To Control Your Tv

    Installing Mobile App to Control your TV Press button to select Settings icon, and select Support > Mobile App Download. You can scan the Mobile App download QR code on screen to install the app on your mobile to control your TV, such as turning the TV on or off, typing in with your mobile's keyboard, and sharing pictures or videos from your mobile to TV.

  • Page 45: Picture And Sound

    Picture and Sound Adjusting the Picture Quality Adjust picture mode, picture size and other advanced picture settings. Choosing a picture mode > Settings > Picture > Picture Mode Select a preset picture mode to best suit the content you're viewing. Options may differ depending on models.
  • Page 46 • Take regular and frequent breaks to avoid watching TV for a long period of time. Long time of watching may cause you eye fatigue. It is not recommended to watch TV for more than one hour. • Look away from the TV screen and look at distance objects during the breaks for at least 10 minutes for eye care.
  • Page 47 • When Game Mode is turned on, Smart Scene will be switched off automatically and is not available to set. Configuring advanced picture settings > Settings > Picture > Picture Mode Settings Adjust display settings for each Picture Mode. You can personalize the picture quality by adjusting the following settings.
  • Page 48 • Contrast Adjust the Contrast level to increase or decrease how bright images appear. • Colour Saturation Adjust the colour intensity of the picture for a more vibrant image. • Sharpness Adjust how sharp or soft edges of images appear. •...
  • Page 49 • Colour Gamut Change the range of colours the TV displays. This function may not be applicable in some models/countries/regions. • Colour Tuner Adjust the Hue, Saturation and Brightness of colour settings. • White Balance Adjust the intensity of red, green and blue lights to view the true colours of all images in the picture.

  • Page 50: Game Mode Settings

    Power indicator light will blink when Panel Refresh is in progress. The whole progress will take about an hour, during the process, the screen will be turned off and TV will be shut down after the refresh completes. You could also choose to manually start Panel Refresh. To manually start Panel Refresh: >...

  • Page 51: Adjusting The Sound Quality

    • Connecting a PC or a game console Adjusting the Sound Quality Adjust sound mode and other advanced sound settings. Choosing a sound mode > Settings > Sound > Sound Mode Select a preset sound mode to suit the type of content you are listening to. •...
  • Page 52 This function may not be applicable in some models/countries/regions. Audio Enhancement > Settings > Sound > Audio Enhancement Set Audio Enhancement to have audio experience provided by Dolby Atmos or DTS Virtual X according to your preference. This function may not be applicable in some models/countries/regions. Configuring advanced sound settings >...
  • Page 53 • Dialogue Clarity Dialogue Clarity uses DTS Dialogue Clarity™ to boost the frequency range of the human voice so dialogue is clearly understood and heard above audio or surround effects. This function may not be applicable in some models/countries/regions. • TruVolume Automatic control over drastic volume changes while watching TV programs or films, providing a more comfortable and consistent volume.

  • Page 54: Speakers Settings

    Speakers Settings > Settings > Sound > Speakers Select the speakers which you want to use. Audio Output Select the speakers which you want to use. Digital Audio Out Select the digital audio output format that best suits the audio device type. •...

  • Page 55: Using Headphones

    eARC Connect an audio device that supports eARC via HDMI (eARC), and set eARC to On to enjoy higher sound quality. This feature is available to set when > Settings > Sound > Speakers > Audio Output is set to ARC.

  • Page 56: Accessibility And System

    Accessibility and System Accessibility > Settings > Accessibility Accessibility function provides menu options and audio description to aid the visually or hearing impaired. • Menu Scheme Select menu scheme style from Dark, Light. • High Contrast Menu Improve contrast for visually impaired. •...

  • Page 57: Using Timer

    • Time Format Set the time to display in a 12 or 24-hour format. • Date/Time Set the Date and Time. You can set the date and time to automatically sync with Internet/broadcast or manually setup by yourself. This function may not be applicable in some models/countries/regions. •...

  • Page 58: Using Parental Control

    Using Parental Control > Settings > System > Parental Control Turn on Parental Control to block children from being able to view certain programmes. If you have not set the PIN code before, create and confirm PIN window displays. Using the D-pad on your remote, create the password. If you have set the PIN code before, enter PIN window displays.

  • Page 59: Using Power Indicator

    • Menu Language Set the default language for the TV menu. • Primary Audio Set the default audio output language for the type of digital broadcast content that you're viewing. • Secondary Audio Set the secondary audio output language for digital broadcast content. •...

  • Page 60: Setting Usage Mode

    • Picture Mode Auto Adaptation Automatically switch to the best picture mode for the content watching. This function may not be applicable in some models/countries/regions. • Sound Mode Auto Adaptation Automatically switch to the best audio mode for the content watching. This function may not be applicable in some models/countries/regions.

  • Page 61: Upgrade

    4. You can initiate a help request to service agent by hotline and provide the on-screen PIN. Note: • This function may not be applicable in some models/countries/regions. • Steps above may vary. Please refer to the actual product. • Keep the network connected when the Remote Control Service is running.

  • Page 62: Reset To Factory Default

    Reset to Factory Default > Settings > Support > Reset to Factory Default Restore your TV to the factory default. Reset will clear your personal setup and information.

  • Page 63: Troubleshooting

    Troubleshooting Picture Issues When the TV has a picture problem, these steps may help resolve the problem. > Settings > Support > Self Diagnosis > Picture Test Before you review the list of problems and solutions below, use Picture Test to determine if the problem is caused by the TV.

  • Page 64: Sound Issues

    Problem Possible Solutions Picture distorted or • Some electrical appliances may affect the TV. If you turn appear wavy. off the appliance and the interference goes away, then move it further away from TV. • Insert the power plug of the TV into another power outlet. Sound Issues When the TV has a sound problem, these steps may help resolve the problem.

  • Page 65: External Device Connection Issues

    If the TV network is connected, the screen will display Connected successfully. Problem Possible Solutions The TV cannot connect to • Make sure the TV has a network connection. your network or apps. • > Settings > Support > Self Diagnosis > Network Test.

  • Page 66: Apps

    Problem Possible Solutions The remote control does • Confirm that TV still has power and is operational. not work. • Change the new batteries in the remote control. • Check if the batteries are correctly installed. • If some buttons don't work, but the volume buttons can work normally, it seems there is a problem with the application.

  • Page 67: Tv Status Diagnosis

    Problem Possible Solutions Google assistant can't be • You can try to log in Google account. played. • If you receive "I don't understand" of the voice recognition, please change account or log out the account. • After logging in to the Google account, the recognition language may be different.

  • Page 68: Other Issues

    • Timeshift Other Issues Use these procedures to resolve other issues that may occur. Problem Possible Solutions The TV is hot. • Watching TV for an extended period of time causes the panel to generate heat. The heat from the panel is dissipated through internal vents running along the top of the TV.

  • Page 69: Using The E-Manual

    Using the E-Manual Launching the E-Manual > Settings > Support > E-Manual View the embedded E-Manual that contains information about your TV's key features. • The black background icon stands for the button on the remote control. • The grey background icon stands for the icons on the TV screen for selecting.
  • Page 70 To sort channels when selecting an operator: When an operator is selected, the channels are sorted based on the operator's criteria. Channel sorting when selecting Standard: After a successful channel search, the channels are sorted by genre. These include full programmes, children, sports, documentation or regional and local programmes.
  • Page 71 • the 2 leading global AVOD platforms • the leading local sports platform • at least 4 leading local applications with predominantly German content • at least 1 leading application with children's content • at least 2 applications that have launched in the last 6 months The ordering of applications is reviewed every 6 months and a new programming table is issued for newly connected devices.
  • Page 72 Editing the favourite list In Live TV, press > > Fav > to select FAV1 - FAV4, then use D- pad to select Edit. Alternatively, go to > Settings > Channel > Channel Edit, and select FAV1 - FAV4. You can add, move or remove favourite channels. •...

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