Matrox Meteor-II Installation Manual

Display for compactpci

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Matrox Meteor-II /Display
for CompactPCI
Installation Guide
Manual no. 10826-101-0100
August 1, 2002

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Summary of Contents for Matrox Meteor-II

  • Page 1 Matrox Meteor-II /Display for CompactPCI Installation Guide Manual no. 10826-101-0100 August 1, 2002...
  • Page 2 © Copyright Matrox Electronic Systems Ltd., 2002. All rights reserved. Limitation of Liabilities: In no event will Matrox or its suppliers be liable for any indirect, special, incidental, economic, cover or consequential damages arising out of the use of or inability to use the product, user documentation or...
  • Page 3: Table Of Contents

    Overview ............6 Inspecting the Matrox Meteor-II /Display package ......6 Hardware Installation.
  • Page 5: Chapter 1: Overview And Hardware Installation

    Chapter Overview and hardware installation This chapter explains how to install your Matrox Meteor-II /Display board.
  • Page 6: Overview

    DVI and one VGA connector (MET2-C-DISP/AD), two VGA connectors (MET2-C-DISP/A2), or two DVI connectors (MET2-C-DISP/D2). • If you ordered the Matrox Meteor-II /Display board with the DVI and VGA connectors (MET2-C-DISP/AD), you will also receive a DVI-to-HD15 connector (ADAPT18).
  • Page 7: Hardware Installation

    3. Remove a plate on the subrack, exposing an empty slot. 4. Carefully position your Matrox board along one of the guide rails and slide the board towards the connector at the back. Push the board in firmly, but carefully into the connector.
  • Page 8 5. When the board is in place, the handle opens automatically, exposing a screw. Tighten both this screw and the one at the top of the bracket. Your Matrox board is now installed. Before restarting your computer, connect your monitor or monitors (see Connecting display devices). After connecting, restart your...
  • Page 9: Chapter 2: Connection Setup

    Chapter Connection setup This chapter explains how to connect your video display devices.
  • Page 10: Connecting Display Devices

    Some monitors with DVI connectors support both digital and analog input. If you are using one of these monitors with your Matrox product, make sure it is configured to use the correct type of input. For more information, see your monitor documentation.
  • Page 11: Determining Main And Secondary Display

    Otherwise, the software might not be able to properly detect your monitors. Determining main and secondary display Your Matrox board supports both a main display and a secondary display. The main display supports more features than the secondary display. How your monitors are connected will determine how the software selects your main display.
  • Page 12 12 Chapter 2: Connection setup...
  • Page 13: Chapter 3: Software Installation

    Chapter Software installation This chapter explains how to install Matrox software.
  • Page 14: Software Installation

    Windows reports finding a PCI adapter. Windows prompts you to install a display driver. Follow the on-screen instructions. The Matrox Windows 98/Me display driver is in the Win9x folder of your Matrox installation CD. The Matrox Windows 2000/XP display driver is in the Win2k folder.
  • Page 15: Configuring Your Display

    Configuring your display Your Matrox display driver includes Matrox PowerDesk software. This software helps you get the most out of your Matrox graphics board. This section has important information on how to configure your display settings using Matrox PowerDesk software.
  • Page 16: Monitor Setup

    16 Chapter 3: Software installation Monitor setup Before changing your display resolution, color palette, or other Matrox PowerDesk settings, make sure correct software monitor settings are selected. If you have a Plug-and-Play (DDC) monitor, the correct settings are usually automatically selected.
  • Page 17: Dualhead Multi-Display Setup

    DualHead Multi-Display setup With your Matrox graphics board, you can enable a second display (for example, a computer monitor or a TV) as part of your Windows desktop. This is the Matrox DualHead Multi-Display feature. When you first restart your computer under Windows 98/Me/2000/XP, you will be prompted to enable the DualHead Multi-Display feature.
  • Page 18: Other Dualhead Features

    (Some help topics are only available through context-sensitive help.) • Windows 98/Me/2000/XP. Access the Matrox PowerDesk Information property sheet (see Accessing Matrox PowerDesk property sheets), and then click Help or View Readme File. • Windows NT 4.0. Access the Matrox PowerDesk Information property sheet (see Accessing Matrox PowerDesk property sheets).
  • Page 19: Chapter 4: Troubleshooting

    Chapter Troubleshooting This chapter gives suggestions to help you resolve potential problems. If your problem is not addressed here, contact your local Matrox representative, Matrox sales office, or the Matrox Imaging Customer Support Group.
  • Page 20: Troubleshooting

    20 Chapter 4: Troubleshooting Troubleshooting If you have problems using your Matrox Meteor-II /Display for CompactPCI, please try the following: • Check for disconnected power cords or incorrect monitor connections. • Read the suggestions in this chapter. If your problem is not addressed in this chapter or if the solutions suggested do not work for you, contact your local Matrox Imaging representative, Matrox Imaging sales office, or the Matrox Imaging Customer Support Group.
  • Page 21: Common Problems And Solutions

    This could happen due to several reasons: • Your Matrox board might not be properly installed, or there might be an unsupported graphics board in your computer. - Make sure your Matrox board is properly installed. Specifically, make sure the board is firmly inserted in its expansion slot and that all connections to it are firmly in place.
  • Page 22 22 Chapter 4: Troubleshooting • The BIOS of your Matrox graphics board might need to be updated or restored. - For advanced users. If you have another VGA-compatible graphics board (ISA or PCI), you can try resetting the BIOS of your Matrox graphics board. To do i.
  • Page 23 Common problems and solutions - Make sure the connection at the back of the monitor is firmly in place. If your monitor uses BNC input, make sure the Red (R), Green (G), Blue (B), Horizontal Sync (HSYNC – white or gray wire), and Vertical Sync (VSYNC – black wire) connections are firmly in place and plugged into the correct input.
  • Page 24 (blank screen, rolling or overlapping screen images). This can happen due to one of two reasons: • The Matrox display driver might be trying to use settings that your monitor does not support. This can happen if a monitor was never selected in the software and...
  • Page 25 Move the Desktop area slider down to its lowest setting, and then click OK. iv. Restart your computer normally. v. Select a monitor with the Matrox PowerDesk Monitor property sheet, and then adjust your display settings. For more information, see the Matrox PowerDesk online documentation.
  • Page 26 Change/Remove, and select Yes. Windows XP: Click Start, Control Panel . Double-click Add/Remove Programs. Select Matrox Graphics Software (remove only) and click Change/Remove, and select Yes. Windows NT 4.0: Click Settings, Control Panel and double-click Add/Remove Programs. Select Install/Uninstall and then Matrox Graphics Software (remove only).
  • Page 27: Regulatory Compliance

    Regulatory Compliance FCC Compliance Statement Warning Changes or modifications to this unit not expressly approved by the party responsible for the compliance could void the user's authority to operate this equipment. Note This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions: 1.
  • Page 28 AVERTISSEMENT: Cet appareil est de la classe A. Lorsque cet appareil est utilisé dans un environnment résidentiel, il peut entraîner des interférences radioélectriques. Dans ce cas, l'usager peut être prié de prendre des mesures correctives appropriées. This device complies with EC Directive 89/336/EEC for a Class A digital device. It has been tested and found to comply with EN55022/CISPR22 and EN55024/CISPR24 when installed in a typical class A compliant host system.
  • Page 29: Product Support

    Product support Limited Warranty Matrox warrants this product against defects in materials and workmanship for a period of one year from the date of delivery. Matrox and its suppliers expressly disclaim any and all other warranties, express or implied. Your sole remedy shall be, repair or replacement of the product provided that the defective product be returned to the authorized dealer within a year from the date of delivery.
  • Page 31 Resolution: Network Card: Network Software: Other cards in system: Software Specific Information Operating system: Rev: Matrox SW used: Rev: Compiler: Rev: Fill out only if you are returning a board RMA #: Who were you talking to in customer support?
  • Page 32 Describe the problem:...

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