Scanning - GE Typhoon 9200 Operating Instructions Manual

6.2 Scanning

Error symptom
The instrument does
not scan, and a
warning message
displays, stating that
the sample lid is up.
During a scan, the
ImageQuant Preview
window remains
unchanged for at least
three minutes, and the
pointer does not
respond when you
move the mouse.
The software aborts a
scan, and either—
•
•
Typhoon 9400 and
9410 only: The
instrument does not
scan using the blue
laser.
Typhoon Operating Instructions 28-9623-56 AA
The software
displays the
message: Scan
aborted—
hardware error,
please try to scan
again, or a
message that does
not give
instructions for
resolving the
problem.
The red scan
indicator light
blinks.
Possible cause
The sample lid is not
completely closed.
The computer has
stopped functioning.
PC communication
failed.
Faulty connections
to the Blue laser
module.
Troubleshooting 6
Scanning 6.2
Corrective action
Make sure you press the lid all
the way down until the latch
clicks.
Restart the computer using the
manufacturer's instructions.
Then open the Typhoon Scanner
Control software, reselect the
scanner parameters, and start
the scan again.
Restart the scan as follows:
1 Close the Typhoon Scanner
Control window. Leave the
computer on.
2 Turn off the power switch on
the right side of the Typhoon
instrument. Wait a few
seconds and turn it on
again.
3 Open the Typhoon Scanner
Control software, reselect
the parameters, and rescan.
If the problem occurs repeatedly,
contact Technical Support.
Make sure the Blue laser module
is plugged in and the cables are
connected to the instrument. If
the instrument is in state Ready
or the instrument is scanning, all
three lights on the front of the
module are lit.
If the instrument still not scans
using the Blue laser module,
contact Technical Support.
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