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Appendix D – Warranty Information
Limited Warranty
This EM Acoustics loudspeaker product is warranted to the original end-user purchaser and all subsequent
owners for a period of five (5) years from the original date of purchase.
Warranty Coverage
This warranty covers defects in materials and workmanship. It does not include:
•
Damage or failure caused by accident, misuse, neglect, abuse or modification by any person other than an
authorised EM Acoustics representative.
•
Damage or failure caused by operating the loudspeaker product contrary to the instructions contained
within this manual.
•
Damage caused during shipment.
•
Claims based on any misrepresentation by the seller.
•
Products which contain anything other than the original components (or EM Acoustics factory supplied
spare parts).
•
Products on which the serial number has been removed, altered or defaced.
Returning your EM Acoustics loudspeaker
Should your EM Acoustics loudspeaker develop a fault, please return it (freight prepaid) in its original
packaging, along with proof of purchase to your local dealer or to:
EM Acoustics (Returns Department), Building 19.11, Dunsfold Park, Cranleigh, Surrey, GU6 8TB, UK
including a description of the suspected fault. Serial numbers must be quoted in all correspondence relating
to the claim. EM Acoustics or its representatives are in no way liable for any loss or damage in transit, and
hence it is recommended that the sender insure the shipment. EM Acoustics will pay for return freight should
the repair be covered under warranty.
EM Acoustics' liability is to the replacement or repair (at our discretion) of any defective components, and as
such are not liable for any incidental and consequential damages including (without limitation) injury to
persons, damage to property or loss of use.
This warranty is exclusive and no other warranty is expressed or implied. This warranty is also in addition
to – and in no way detracts from – your statutory rights as a consumer.
Page 37 of 37
R5 User Manual
v1 December 2023
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