Emerson Rosemount 3410 Series Maintenance And Troubleshooting Manual page 20

Troubleshooting
January 2024
2.2.9 Cannot communicate with MeterLink
Recommended actions
2.2.10 Cannot communicate with Field Communicator
Refer to the AMS
here: Emerson.com/FieldCommunicators.
Note
The 375 or 475 field communicators are obsolete and have been replaced with AMS Trex
field communicator.
2.2.11 Cannot communicate with AMS Device Manager
Refer to the AMS Books Online help documentation and support at the following web site:
Emerson.com/AMSDeviceManager.
2.2.12 Connect to multiple meters via Ethernet when they are on
the same Local Area Network (LAN)
Recommended actions
2.2.13 Connect to multiple meters via Ethernet when they are on
the same hub but not connected to an intranet Local Area
Network (LAN)
Recommended actions
20
3. Check the interconnect cables between the base assembly and the transmitter
electronics enclosure.
1. Ensure that the meter is properly powered.
2. Ensure that the computer cable is properly connected and check your interface
pins (RS-485 or RS-232).
3. Verify that the communication parameters of the MeterLink program are
correctly set.
4. Check RS-485 or RS-232 communication LEDs.
Trex Field Communication User's Manual, Rev D. Download this manual
™
1. Configure each meter with a unique user-specified Internet protocol (IP)
address (following the initial communication quick start instructions in the
Rosemount 3410 Series Gas Ultrasonic Flow Meters Installation Manual
(00825-0600-3104) in Serial Connections).
2. Contact your information technology (IT) department for valid Internet protocol
(IP) addresses for your LAN and Gateway addresses.
3. Disable the dynamic host configuration protocol (DHCP) server.
1. Configure each meter with a unique user-specified IP address following the
initial communication quick start instructions.
2. Assign each meter on the hub a unique IP address within the range
192.168.135.150 through 192.168.135.254 (Gateway address for each meter
may be left unconfigured as 0.0.0.0).
Maintenance and Troubleshooting Manual
program
™
Emerson.com/Rosemount
00809-0600-3104