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XiNCOM Twin WAN XC-DPG502 User Manual

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By WINS International,
By WINS International, LL C

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Summary of Contents for XiNCOM Twin WAN XC-DPG502

  • Page 1 Us er G uide By WINS International, By WINS International, LL C...

  • Page 2: Table Of Contents

    Section 4: Map Host URL... 83 Chapter 8 - Management Assistant ... 85 Section 1: Admin Password Console... 85 Section 2: Email Alert... 86 Section 3: SNMP (Simple Network Management Protocol) ... 88 Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.
  • Page 3 Section 1: Operation & Status Overview... 95 Section 2: WAN & NAT Status... 98 Section 3: Restoring Factory Defaults ... 100 Appendices... 101 Appendix A: Specifications ... 101 Appendix B: Windows TCP/IP Setup... 102 Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.

  • Page 4: Overview

    Overview Introduction The XINCOM Twin WAN Series provides a secure and reliable connection to the Internet and corporate network connectivity to small branch offices and small to medium sized businesses. These networking gateways have dual WAN ports that allow you to connect two separate broadband connections of any type, including Cable, DSL and/or T1 for ultimate automatic failover and load balancing.

  • Page 5: Twin Wan Features

    Gain fine control over the Internet access and applications available to LAN users with a powerful URL Blocking Engine. Five (5) user groups are available, and each group can have different access rights. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.
  • Page 6 DNS Configuration This sets the inbound load balancing features for the XC-DPG603. Users have to construct a DNS server in order to enable the inbound load balancing capabilities. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.
  • Page 7 Internet phone, video conference, and other real-time applications. Universal Plug & Play (UPnP) The UPnP feature dynamically opens and close ports required by certain software automatically. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.

  • Page 8: Physical Details

    ON - Physical connection or data in/out. 10/100M- OFF - 10 BaseT connection on the corresponding LAN port or no connection. ON - Physical connection using 100 BaseT on WAN port ½ established. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.

  • Page 9: Default Settings

    • The IP Address is set to its default value of 192.168.1.1 with a Network Mask of 255.255.255.0 • DHCP Server is enabled • User Name: admin • Password cleared (no password) Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved. Condition Firmware Download in progress. MAC address not assigned. SDRAM error...

  • Page 10: Chapter 1 - Basic Setup

    • Two standard 10/100BaseT network (UTP) cables with RJ-45 connectors. • TCP/IP network protocol must be installed on all PCs. CAT-5 Ethernet Cables Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved. Broadband Modems TCP/IP Enabled PCs...

  • Page 11: Section 2: Configuring Your Lan

    Start your Web browser. In the Address or Location box enter: You will be prompted for the User Name and password, as shown in Figure 1. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved. HTTP://192.168.1.1 Figure 1...
  • Page 12 From the setup menu, select Basic Setup and then LAN & DHCP from the submenu. You will see a screen like the example in Figure 3. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved. Figure 2.
  • Page 13 IP Addresses to DHCP clients. This range also determines the number of DHCP clients supported. Free Entries indicates how many DHCP entries are not currently allocated and are still available. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.
  • Page 14 (internal) IP addresses. When Enabled, enter the IP address ranged used on your LAN. LAN Any IP LAN Any IP provides Internet access through the router to any PC or device with an IP address. This provides true Plug and Play when adding new PCs or networking devices to your network.

  • Page 15: Section 3: Connecting Two Broadband Modems

    • The WAN – Link LED should be ON when the corresponding WAN port is connected toa broadband modem. • For each PC connected to the LAN ports, the corresponding LAN LED (either 10 or 100) should be ON. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved. Figure 4.

  • Page 16: Section 4: Configuring For Internet Access

    • PPTP connection method 3. Setup of the Twin WAN Gateway is now complete. PCs on your LAN must now be configured. See the following section for details. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved. Figure 5.
  • Page 17 Host request. Note: If using the PPTP connection method, select Static IP or Dynamic IP to correspond to the IP address method used by your ISP. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.
  • Page 18 Name, enter it here. Otherwise, you can use the default value. • MAC Address - Some ISP’s record your MAC address (also called Physical Address or Network Adapter Address). Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.

  • Page 19: Section 5: Configuring Pcs On Your Lan

    Local area network Internet Configuration screen are unchecked. 5. Check the No option when prompted to setup an Internet Mail account. 6. Click Finish to close the Internet Connection Wizard. Setup is now completed. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.
  • Page 20 Note: If using manually assigned IP addresses instead of DHCP, the required changes are: • Set the Router Address field to the Twin WAN Gateway’s IP Address. • Ensure your DNS settings are correct. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.
  • Page 21 4. Click the Edit button, set the protocol to DHCP, and save this data. 5. To apply your changes use the Deactivate and Activate buttons, if available OR restart your system. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.

  • Page 22: Chapter 2 - Advanced Port

    This setup screen is required if you use multiple sessions on one or both WAN ports. It can also be used to manually connect or disconnect a PPPoE session. Advanced PPTP Use this setup screen as required when using a PPTP connection method. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.

  • Page 23: Section 2: Port Options

    The Maximum Transmission Unit is used when determining the packet size to be used on the WAN interface. Normally, this does not need to be changed, but if your ISP advises you to use a particular MTU, enter it here. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.
  • Page 24 WAN port. • Load Balancing - This will mix real and private IP’s on the LAN side doing the load balancing. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.

  • Page 25: Section 3: Load Balance

    WAN port. Select this method when using real time software applications that require traffic to be sent and received from the same IP source. (ex. secure online banking, day trading software, etc.) Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.
  • Page 26 NAT Statistics This section displays the current traffic data of WAN 1 and WAN 2. You can use this information to help you “fine-tune” the settings above. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved. Figure 7...
  • Page 27 • Update – Save the settings on this screen. • Refresh – Update the data on screen. • Restart Counters – Restart the counters used in the Interface Statistics section. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.

  • Page 28: Section 4: Advanced Pppoe

    Use the Connect and Disconnect buttons to establish or terminate a connection on this session. Connection Status This displays the current connection status for each session. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved. Figure 8...

  • Page 29: Section 5: Advanced Pptp

    0.0.0.0. Action Use the Connect and Disconnect buttons to establish or terminate a connection on this session. Connection Status This displays the current connection status. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved. Figure 9...

  • Page 30: Chapter 3 - Advanced Setup

    IP address. The PC’s IP address will never change, so it can be provided to other people and applications. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved. Figure 10...
  • Page 31 Select WAN Port/Select PPPoE session - If the setting above is enabled select the desired Port and Session. Note: Multiple PPPoE sessions are defined in the Advanced PPPoE screen. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.
  • Page 32 Reset – This will reverse any changes you have made since loading the data from the Twin WAN Gateway. Host Group List - This table shows the current bindings. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.

  • Page 33: Section 2: Routing

    Select the appropriate port- LAN, WAN 1, and/or WAN 2- where other network routers are connected to your network. Note: Only use this if you have more than one router on the network. All routers or gateways on the network must support both RIP and RIP v2.
  • Page 34 Twin WAN Series – User Guide | v1 Static Routing If there is more than one router on a network, the routing table must be configured. This allows the Twin WAN Gateway to know what packet goes to which router. A routing table entry is required for each LAN segment on the network.

  • Page 35: Configuring Other Routers On Your Lan

    Configuration settings for the LAN shown with 2 routers and 3 LAN segments, the Twin WAN Gateway requires 2 entries as follows: (see following page) Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.
  • Page 36 Gateway IP Address Metric For Router A’s Default Route Destination IP Address Network Mask Gateway IP Address Interface Metric Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved. 192.168.2.0 255.255.255.0 192.168.1.100 192.168.3.0 255.255.255.0 (Standard Class C) 192.168.1.100 0.0.0.0 0.0.0.0...

  • Page 37: Section 3: Virtual Server

    The Virtual Server feature solves these problems and allows Internet users to connect to your servers, as illustrated in the following illustration. Figure 11. In this illustration, both Internet users are connecting to the same IP Address but using different protocols. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.
  • Page 38 Each PC should have a fixed IP address, or have a reserved IP address. (See the Host IP section earlier in this chapter for details on reserving an IP address.) Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.
  • Page 39 LAN Port Range – Enter the range of port numbers used for outgoing traffic from this Server. If only a single port is required, enter it in both fields. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.
  • Page 40 • Cancel – Cancel any changes you have made since the last save operation. Custom Virtual Server List This table shows details of all defined Custom Virtual Servers. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.

  • Page 41: Section 5: Special Applications

    Configuration section. Make any required changes and then click the Update button. Special Application Configuration Enable Use this to Enable or Disable the Special Application. Name Enter a descriptive name to identify this Special Application. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.
  • Page 42 Time-out period before another PC can use the same special application. • In the event a defined special application will not function correctly, use the DMZ feature if required. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.

  • Page 43: Section 6: Dynamic Dns

    • Standard client available at http://www.dyndns.org. Other sites may offer the same service, but can not be guaranteed to work. • TZO at http://www.tzo.com • 3322 is available in China at Figure 14. Dynamic DNS Console Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved. http://www.3322.org...
  • Page 44 • Select the WAN port on which the Dynamic DNS is used. • The Force Update button will immediately update your record on the Dynamic DNS Server. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved. www.dyndns.org...
  • Page 45 Enable backup MX – If enabled, you must enter the Mail Exchanger address below. • Mail Exchanger – If the setting above is enabled, enter the address of the backup Mail Exchanger. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.

  • Page 46: Section 7: Multi Dmz & Upnp

    • If using multi-session PPPoE, select the desired PPPoE session. These sessions are defined on the Advanced PPPoE screen. You can assign one (1) Private (LAN) IP address to each PPPoE session. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.
  • Page 47 Windows OS) using the model name of your Twin WAN Gateway (XC-DPG502, XC- DPG503, etc.). Every time you add a new network device with port mapping, the new network device will appear on the mapping list. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.

  • Page 48: Section 8: Nat

    WAN ports. The default is 0 (no limit). Disable Port Translation – Enter the desired port range of all packets which are not translated via WAN port. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved. Figure 15. NAT...

  • Page 49: Section 9: Advanced Feature

    This port provides a means to determine the identity of a user on a particular TCP connection. By default, the device is stealth for this port. Enable to make this port closed (not stealth). Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.
  • Page 50 ISPs, sending E-mail over the wrong port may result in non-acceptance of the mail. In this case, you can use these settings to correct the problem. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.
  • Page 51 If only a single port is used, enter the port number in both fields. WAN - Select the port you wish this traffic to use. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.

  • Page 52: Chapter 4 -Security

    Block Internet Access Enable/Disable - Use this to enable or disable each setting as needed. Block URL/IP/Keyword – Enter the URL, IP Address, or Keyword you wish to restrict. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.

  • Page 53: Section 2: Access Filter

    Groups can be created in the Host IP console. To apply different restrictions with separate groups, select the desired Group and click the Select button. The screen will update the data for the selected group. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.
  • Page 54 Port No. Range - Enter the range of port numbers used by the service you want to block. If only a single port is required, enter it in both fields. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.

  • Page 55: Section 3: Session Limit

    Pause Time During the duration of the pause time no new session of the suspended host will by served by the gateway. (Default: 5 minutes) Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.

  • Page 56: Section 4: Firewall Exception (Sysfilter Exception)

    Select foreign port number range directly process by system protocol stack. Click the check box to enable. Device Port Range Select device port number range directly process by system protocol stack. Click the check box to enable. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.

  • Page 57: Chapter 5 - Vpn Configuration

    DES/3DES/AES, MD5, SHA-1 and SHA-2; up to 30 IPsec tunnels are permitted. The VPN Configuration menu allows you to configure the behavior of the XiNCOM VPN Gateway. Before creating a configuration, please review your requirement for VPN: • Is this going to be a Client – to – Gateway VPN or a Gateway – to – Gateway VPN? •...

  • Page 58: Section 2: Global Settings (Ike)

    WAN 1, WAN 2, or both WAN ports. Upon enabling these settings, you will need to match the settings of the remote endpoint. All XiNCOM VPN gateways ship with the same default Global Parameters. If you are connecting to another XiNCOM VPN endpoint using the default values, you do not have to make any changes to this page.
  • Page 59 This is the VPN listening port. IPSec by default uses port 500. You can set this parameter use a port that is different than 500. The remote IPsec endpoint must attempt to connect on the set port, otherwise the connection cannot be made. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.
  • Page 60 This field indicates the Maximum amount of duplicate packets to be resent in case the remote side does not respond to the first packet. Using the default parameter, the VPN gateway will resend the packet once before restarting the negotiation. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.
  • Page 61 This level displays the most information and is used by developers to troubleshoot various problems. If you are experiencing problems with the device and contact support, you may be asked to record the log with log level set to Debug. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.
  • Page 62 When trying to troubleshoot your VPN settings, it is recommended that you set the log level to Information first to see the general area of where the tunnel is failing and then run the same test with Log Level set to Debug. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.

  • Page 63: Section 3: Policy Setup

    The Policy Setup console is used to create, edit and delete VPN policies for Phase 2 authentication and a part of Phase 1. Use this page to connect your XiNCOM VPN gateway to non-XiNCOM VPN devices. No VPN Load Balancing is available when connecting your XiNCOM VPN gateway to a non-XiNCOM VPN device.
  • Page 64 IPSec Traffic Binding - Settings VPN Tunnel List This drop-down box displays a list of tunnels already configured within the XiNCOM VPN Gateway. To edit a tunnel, first select it from the drop down box and the page should automatically refresh displaying the information for that tunnel. The XiNCOM VPN Gateway can setup up to 30 tunnels.
  • Page 65 Twin WAN Series – User Guide | v1 To use the XiNCOM VPN Gateway with a software VPN client that uses a dynamic IP address, it is required that the Remote Security Gateway and the Local Identity Type are set to a Distinguished Name. This permits the two endpoints to authenticate between each other.
  • Page 66 • SHA1 - faster than SHA2 but less secure. • SHA2 - slower than SHA1 or MD5 but more secure. The higher the bit rate, the stronger the encryption but the trade-off is lower throughput. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.
  • Page 67 ESP header. Each tunnel must have a unique inbound and outbound SPI and no two tunnels share the same SPI. Notice that Inbound SPI must match the other router’s outbound SPI. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.
  • Page 68 You may also put in HEX by entering "0x" before the sequence. Key Lifetime This allows you to specify a length to time or amount of transfer before the Security Association is renegotiated. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.
  • Page 69 Set Options This button takes to another configuration page where various tunnel attributes may be enabled. This is covered in the next section. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.

  • Page 70: Section 3: Policy Setup (Continued)

    By default this feature is disabled. Not all VPN Gateways have this feature. If you are connecting to a non-XiNCOM VPN gateway it is recommended that you keep this feature off. Otherwise, frequent disconnects may result because the remote side (non-XiNCOM VPN) will not reply.
  • Page 71 When no traffic is passed through the VPN tunnel for this amount of time, the TWR VPN Gateway will attempt to send a Detection packet. Retry Times This is the amount of times the XiNCOM VPN Gateway will attempt to send the packet before the Check After Idle time is expired. Action These options instruct the router on what action to take if a dead tunnel is discovered.
  • Page 72 MUST copy it. Set DF Flag If the DF (Do not Fragment) flag is set, it means the fragmentation of this packet at the IP level is not permitted. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.

  • Page 73: Chapter 6 - Quality Of Service

    Queuing Method - The Twin WAN Gateway supports the widely used Priority Queuing method. This method immediately services user-defined packets with a higher queue priority. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved. Figure 19. QoS Console...
  • Page 74 Policy Configuration When you use QoS, you must define some policies to select which packets to give a higher priority to pass through. Figure 20. Policy Configuration Console Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.
  • Page 75 For critical applications High or Medium levels are recommended. For non-critical applications select a Low level. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.

  • Page 76: Chapter 7 - Dns Configuration

    Domain (TLD) registry such as Internic.com. The suffix behind the root name, .com in this example, is a Top Level Domain in the Domain Name System. This denotes the highest level of the hierarchy after the root name of xincom. Both the second and top level domains create the unique domain name xincom.com.
  • Page 77 NOTE: Once you have configured the DNS configuration, you may configure your connection validation and load balance options in the Advanced Port menu in Load Balancing and Port Options. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.

  • Page 78: Section 2: How It Works

    The web browser is then connected to the appointed IP address through that available WAN port. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved. When inbound requests to the XC-DPG602/603 increases, traffic is load balanced between WAN 1 and WAN 2 to maintain optimum bandwidth for your network.
  • Page 79 9. The information request is then directed through WAN 2. 10. The information requested from the web browser is now accessed on the web or FTP server located behind the Gateway. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.

  • Page 80: Section 3: Dns Configuration

    Configuration DNS menu. All other domain names should be configured through the Map Host URL as an A Record. Prior to configuring the Authoritative DNS on the XiNCOM XC-DPG602 or 603, it is recommended that you configure all of the WAN lines that will be used.
  • Page 81 This field sets the administrator’s mail box for the DNS. Serial Number This setting is used by the secondary name server. The serial number determines if a zone transfer is required from the primary name server. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.
  • Page 82 Public WAN (1 & 2) IP Address This sets the public IP address for the domain name on the specified WAN Port. The default IP for the WAN 1/2 IP address is 0.0.0.0. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.

  • Page 83: Mx Record

    Location This sets the location for either the public or private IP. IP Address The user can set the IP address of the public or private mail server. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.

  • Page 84: Section 4: Map Host Url

    Input the port range used by the (local host) server of the selected domain name. All incoming packets accepted through the set port range are processed by the local host with the specified private IP address above. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.
  • Page 85 IP addresses. This field is blank by default for the selected domain name in this field. Canonical Name 1 & 2. The official name of the server used in CNAME records. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.

  • Page 86: Chapter 8 - Management Assistant

    Figure 23. Administrator Login • Enter admin for the User Name. • Enter the password for the Twin WAN Gateway as set on the Admin Password screen from Figure 22. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.

  • Page 87: Section 2: Email Alert

    For example: mail.domain.com Email (SMTP) Server User Name -This authenticates the user name of email sender (optional). Email (SMTP) Server Password - Input the user password Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.
  • Page 88 This feature is useful to prevent ICMP attacks from WAN or LAN. It will drop the packets if the ping times are exceeding the threshold value. A notification email will be sent to the administrator. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.

  • Page 89: Section 3: Snmp (Simple Network Management Protocol)

    Enter the IP address of any targets (PCs running SNMP software) to which you want traps to be sent. All traps are level 1. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved. Figure 25. SNMP Console...

  • Page 90: Section 4: Syslog Overview

    Log Prioriy Level: The syslog messages are divided into 8 levels from Emergency to Debug level. The lower the level, the less messages will be generated. Emergency is the lowest priority level and Debug is the highest one. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.
  • Page 91 SNTP Configuration Select the respective time zone of the Twin WAN Gateway. You are permitted to synchronize the Twin WAN Gateway with up to three (3) SNTP servers. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.

  • Page 92: Section 5: Upgrade Firmware

    WinZip (www.winzip.com) or WinRAR (www.rarlab.com) to extract the contents of the file. Included will be a README file (usually README.txt), TFTP (tftp.exe) utility and the firmware file ({name}.bin). Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.
  • Page 93 4. Press the Upload button and the file will be saved to the same directory as the TFTP utility. Example of how to save a configuration file. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.
  • Page 94 27. Upon the successful upload of Version 27, you may then upload to the latest firmware. Omitting this procedure will result with PID mismatch error message. This applies to all models of the Twin WAN Series. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.
  • Page 95 DO NOT Reset or Restart the device while updating to any new firmware. Any interruption to the uploading of firmware may result in a system failure. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.

  • Page 96: Chapter 9 - Network Info

    Domain Name IP Address – This displays the address of the current DNS (Domain Name Server). MAC Address – This displays the MAC (physical) address of the Twin WAN Gateway when seen from the Internet. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.
  • Page 97 Block URL – This displays the status of the Block URL feature; either Enable or Disable. Hardware ID – This displays the manufacturer's ID for this particular device. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.
  • Page 98 Refresh – This button will update the data on screen. Restart – Restart (reboot) the Twin WAN Gateway. Restore Factory Defaults – This will delete all existing settings and restore the factory default settings. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.

  • Page 99: Section 2: Wan & Nat Status

    Check NAT Detail will display the NAT Status screen. (described below) Interface Statistics This section displays cumulative statistics. Use the Restart Counter button to restart these counters when needed. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.
  • Page 100 Connection list button. Errors These statistics are displayed for Checksum errors, number of retries, and number of bad packets. Misc. This displays the total IP packets and reserved address. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.

  • Page 101: Section 3: Restoring Factory Defaults

    These changes may yield your current connection to the Twin WAN Gateway to be invalid and you will have to re-connect to the gateway using its default IP address (192.168.1.1). Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.

  • Page 102: Appendices

    This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.

  • Page 103: Appendix B: Windows Tcp/Ip Setup

    • If you wish to check your TCP/IP settings, the procedure is described in the following sections. • If your LAN has a Router, the LAN Administrator must re-configure the Router itself. Refer to Chapter 3 – Advanced LAN Setup for details. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.
  • Page 104 2. Right click the Local Area Connection icon and select Properties. You should see a screen like the following: Figure A. Network Configuration (Windows 2000) 3. Select the TCP/IP protocol for your network card Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.
  • Page 105 If the DNS Server fields are empty, select Use the following DNS server addresses. Enter the DNS address or addresses provided by your ISP and then click OK. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.
  • Page 106 2. Right click the Local Area Connection and choose Properties. You should see a screen like the following: Figure C. Network Configuration (Windows XP) 3. Select the TCP/IP protocol for your network card. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.
  • Page 107 Twin WAN Series – User Guide | v1 4. Click on the Properties button. You should then see a screen like the following: Figure D. TCP/IP Properties (Windows XP) Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.
  • Page 108 • If the DNS Server fields are empty, select Use the following DNS server addresses. Enter the DNS address or addresses provided by your ISP and then click OK. Copyright © 2005 WINS International, LLC dba XiNCOM | All rights reserved.

This manual is also suitable for:

Twin wan xc-dpg503Twin wan xc-dpg602Twin wan xc-dpg603Twin wan series

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