Troubleshooting Phaser 850 Printers
Internal printer pages
The printer has several help pages available; refer to the Menu Map for their locations.
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Connection Setup: connecting to a computer or network
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Diagnostic Test Page: how to solve print problems, such as smudges or light stripes
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Help Guide: Provides specific help resources.
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Paper Tips Page: what papers, transparencies, or labels to use
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Supplies Page: part numbers and descriptions
PhaserLink™ Software
www.tek.com/Color_Printers/products/phaserlink.html
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View printer status using any web browser
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Control printer settings
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Link to online documentation via the World Wide Web
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Receive electronic mail when consumables are low or other printer maintenance is
required
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Requires network connection via TCP/IP
Tektronix web site
www.tek.com/Color_Printers/
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Product and supplies information
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Finding your local reseller
TekSMART™ Knowledge Base
www2.tek.com/TekSMART/
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Application issues
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Networking issues
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Printer errors
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Print quality issues
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Troubleshooting
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Latest tips from technical support
Other online services
Anonymous ftp server
Subscribe to email update notices
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ftp.tek.com/Color_Printers/
www.colorconnection.tektronix.com
Phaser 850 Color Printer