Teksmart™ Knowledge Base; Other Online Services; Internal Printer Pages - Tektronix Phaser 750 User Manual

TekSMART™ Knowledge Base
If the solution to your problem is not found in this Troubleshooting section, refer to the
TekSMART Knowledge Base, www2.tek.com/TekSMART/.
I Is the same troubleshooting knowledge base used by Tektronix Customer Support
staff
I Application issues
I Networking issues
I Printer errors
I Print-quality issues
I Troubleshooting

Other online services

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Internal Printer Pages

The printer has several internal help pages available. Refer to the Menu Map for a list and
printing instructions.
Help Pages
Page
Menu Maps
Help Guide
Startup Page
Diagnostic Test Pages
Solid Fill Test Page
Supplies Page
Advanced Features and Troubleshooting Manual
ftp.tek.com/Color_Printers/
www.colorconnection.tektronix.com
Description
Multiple page map with all
functions, help pages, help
routines from HELP and
MENU front panel buttons.
Multiple page help guide to
solve common printer
problems from the HELP
front panel button.
Single page with printer and
configuration information,
that prints after power-ups
unless turned off.
Helps to evaluate and
troubleshoot Print-Quality
through test pages.
Helps to troubleshoot
repeated Print-Quality
defects by measuring
distances between defects to
determine the problem.
Helps to evaluate the status
of the printer's supplies.
Troubleshooting Phaser 750 Printers
Location
At the Ready prompt, press MENU,
which displays Menu Maps and print.
At the Ready prompt, press HELP, which
displays Help Guide, and print.
At the Ready prompt, press HELP, and
scroll to About My Printer, press Menu,
and scroll to Startup Page, and print.
At the Ready prompt, press HELP, and
scroll to Print-Quality, press Menu
which displays Help Pages, press Menu,
and scroll to Diagnostic Test Pages, press
Print.
At the Ready prompt, press HELP, and
scroll to Print-Quality, press Menu,
which displays Help Pages, press Menu,
and scroll to Solid Fill Test Page, press
Print.
At the Ready prompt, press HELP, scroll
to Supplies Information, press Menu and
scroll to Supplies Page, press Print.
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