Tektronix DocuPrint 850 User Manual
Tektronix DocuPrint 850 User Manual

Tektronix DocuPrint 850 User Manual

Xerox docuprint 850: user guide

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Summary of Contents for Tektronix DocuPrint 850

  • Page 1 P H A S E R 8 5 0 ® C O L O R P R I N T E R U s e r G u i d e ® www.tek.com/Color_Printers/...
  • Page 2 Phaser ® 850 Color Printer User Guide November 1999...
  • Page 3 SPARC International, Incorporated. SPARCstation™ is a trademark of SPARC International, Incorporated, licensed exclusively to Sun Microsystems, Incorporated. ® Ethernet is a registered trademark of Xerox Corporation. ® UNIX is a registered trademark in the US and other countries, licensed exclusively through X/Open Company Limited.
  • Page 4 ® PANTONE Colors generated by the Phaser 850 Color Printer are four- and/or three-color process simulations and may not match PANTONE-identified solid color standards. Use current PANTONE Color Reference Manuals for accurate colors. PANTONE Color simulations are only obtainable on this product when driven by qualified Pantone-licensed software packages.
  • Page 5 Warranty Printer Warranty Tektronix warrants that the Phaser 850 Printer will be free from defects in materials and workmanship for a period of one (1) year from the date of shipment. If the product proves defective during the warranty period, Tektronix, at its option, will:...
  • Page 6 Tektronix supplies not specified for use with this printer;...
  • Page 7 For the software warranty please see the end user license agreement included with the software. If you are an Australian consumer, you should be aware that the Trade Practices Act 1974 and equivalent State and Territory legislation (collectively "the Acts") contain special provisions designed to protect Australian consumers.
  • Page 8: User Safety Summary

    Ground the product: Plug the three-wire power cord (with grounding prong) into grounded AC outlets only. For protection against electric shock, this product is classified Class I, and Type B where applicable. Location of product: Place the printer in a well-ventilated area.
  • Page 9 Symbols as marked on product: DANGER high voltage: Protective ground (earth) terminal: Hot surface on or in the printer. Use caution to avoid personal injury: Use caution. Refer to the manual(s) for information: Warning If the product loses the ground connection, usage of knobs and controls (and other conductive parts) can cause an electrical shock.
  • Page 10: Table Of Contents

    Contents Tektronix supplies and accessories The front panel Print quality modes TekColor™ color corrections Paper tips Manual-feed printing Printing on envelopes Loading the Standard Paper/ Transparency Tray Loading the High-Capacity Paper Tray Assembly Loading the optional High-Capacity Transparency/Label Tray Printing on High Resolution Photo Paper Printing on labels Automatic two-sided printing Adding ink...
  • Page 11 Troubleshooting print quality Moving the printer Getting help Index Phaser 850 Color Printer...
  • Page 12: Tektronix Supplies And Accessories

    Tektronix supplies and accessories To order supplies and accessories, contact your local dealer or visit the Tektronix web site: www.tek.com/Color_Printers/products/supplies.html ColorStix Ink Item 3 Free Black sticks 5 Cyan sticks plus 2 Free Black sticks 5 Magenta sticks plus 2 Free Black sticks 5 Yellow sticks plus 2 Free Black sticks 2 Cyan sticks plus 1 Free Black stick 2 Magenta sticks plus 1 Free Black stick...
  • Page 13 (Life: up to 10,000 images or two years, which ever comes first.) Description Part Number 50 sheets 016-1724-00 50 sheets 016-1725-00 50 sheets 016-1720-00 50 sheets 016-1721-00 Part Number 016-1812-00 016-1813-00 016-1814-00 016-1815-00 Part Number 016-1834-00 016-1822-00 Phaser 850 Color Printer...
  • Page 14 Maintenance Drawer (replacement) Rapid Release Guide Additional memory Features Improved performance Up to 256 Mbytes maximum The printer has two memory slots. When adding memory, you can use 64-Mbyte and 128-Mbyte DIMMs in combination. Trays Size Standard Paper/Transparency Tray Standard Paper/Transparency Tray...
  • Page 15 Adds 32 Mbytes of memory (64 Mbytes total) 1st Page Preview functionality Quick Collate functionality (requires a hard drive) Page Pipelining Part Numbers U. S.: Z840LTA Metric: Z840LTA Option 01 Part Number ZCARTA Part Number Z850HD Part Number Z850FP Phaser 850 Color Printer...
  • Page 16 PhaserShare® Network Card Features Easy to install Increases shareability High-performance network connectivity User Guide Part Number Token Ring: ZNBTR...
  • Page 17: The Front Panel

    The front panel Provides access to printer settings (tray, print-quality mode, network settings, etc.). Displays the printer’s operating status (Ready to Print, Printing). Alerts you to replace consumables, load paper, and clear jams. Phaser 850 DX READY TO PRINT Menu...
  • Page 18: Printing A Menu Map

    Error indicator Power indicator Printer model and current status Display Menu: Accesses printer setup menus About My Printer: Displays current printer settings and information Help: Accesses information and tools for solving printer problems Printer Demo: Prints sample images and color charts Navigation arrows.
  • Page 19: Print Quality Modes

    Print quality modes Print quality modes selectable from a printer driver or the front panel Fast Color Fastest full-color output. Useful for many images and previewing work. Produces good peer-level documents. Useful for rush jobs when saturated colors are not necessary.
  • Page 20: Tekcolor™ Color Corrections

    TekColor color corrections ™ Color corrections Description selectable from a printer driver or the front panel Automatic Automatically applies the best color correction mode to each element on the page None No color correction made to colors Used with the PANTONE...
  • Page 21: Paper Tips

    Paper tips Print the Paper Tips Page from the printer’s front panel for a detailed list of paper types and sizes. When you select a tray by location (Upper, Middle, Lower) from a printer driver, the printer feeds from that tray.
  • Page 22: Supported Page Sizes And Print Area

    Supported page sizes and print area The image area of a print is a bit smaller than the paper size. You may need to adjust the page margins in your application software to match the print area. To print from a supported driver, select Print. Select Page Size. Choose one of the following sizes.
  • Page 23 Caution Never use envelopes with windows or metal clasps; they will damage the printer. Use only the recommended envelope sizes. Envelopes must always be placed with the flap face-up. For better results, use light-weight, laser-quality envelopes. Envelopes Page size Print area #10 (U.
  • Page 24: Manual-Feed Printing

    Sizes: A/Letter and A4 Use only Phaser 850 printer transparencies Labels Sizes: A/Letter and A4 Use only Phaser 850 printer Color Printing Labels User Guide ; 16 - 40 lb. : for example, cover stock and up to 150 g/m...
  • Page 25 Automatic two-sided printing on page 32. Note Refer to page 34 for instructions on loading letterhead for two-sided printing. In a supported printer driver, select Manual Feed Paper or Manual Feed Transparency. Make sure that two-sided printing is turned off in the printer driver.
  • Page 26 For either Letter- or A4-size, adjust the guides on the right side of the slot. When the front panel reads Waiting for Manual Feed, insert one sheet or envelope until the printer pulls it in: Top of the page enters first. Side to be printed is face-down.
  • Page 27 See Loading letterhead paper for two-sided printing on page 34 and Printing on High Resolution Photo Paper on page 29 for more information. Transparencies Labels See Printing on labels on page 30 for more information. 0643-68 Phaser 850 Color Printer...
  • Page 28 See Printing on envelopes on page 18 for more information. Executive/A5 small papers Caution Never use envelopes with windows or metal clasps; they will damage the printer. Only use the recommended envelope sizes. Envelopes must always be placed with the flap face-up. User Guide...
  • Page 29: Printing On Envelopes

    Insert one envelope into the manual-feed slot: Short end enters first. Side with the flap is face-up. Flap is closed. For side-flap envelopes: Flap end is on the left. For end-flap envelopes: Flap end enters first. 0643-97 Phaser 850 Color Printer...
  • Page 30: Guidelines For Envelope Printing

    Guidelines for envelope printing Use the recommended envelope sizes (see page 11) For better results, use light-weight, laser-quality envelopes. No windows or metal clasps No exposed gummed surfaces Single-sided printing only Keep unused envelopes in their original packaging to avoid dust Many applications include a tool for creating an envelope.
  • Page 31 Flip Vertical Click OK; the Print dialog box opens. In the Print dialog box, in General options, for Paper Source select Manual Feed Paper. Click Print. The printer’s front panel prompts you to insert the envelope. Phaser 850 Color Printer...
  • Page 32 From other Macintosh applications: If the envelope address prints upside-down, change the Page Setup settings in your printer driver before printing: From the File menu, select Page Setup. Select the following Page Attributes: Paper: select your envelope size. Orientation: select Landscape.
  • Page 33: Printing Envelopes From Windows

    Click the Envelope Options tab. In the Envelope size drop-down list, select your envelope size. Click OK. In the Envelopes and Labels dialog box, click Print. The printer’s front panel prompts you to insert the envelope. 0643-148.ai Phaser 850 Color Printer...
  • Page 34: Loading The Standard Paper/Transparency Tray

    Use only Phaser 850 printer transparencies Set tray switch to Transparency. Labels 50-sheet capacity Use only Phaser 850 printer Color Printing Labels Set tray switch to Paper. User Guide , 16 - 40 lb. , 40 - 65-lb.; for example, cover stock...
  • Page 35: Loading The Tray

    Set the switch on the side of the tray for Paper or Transparency to match the loaded media. If you are loading labels in the Paper/Transparency tray, set the tray switch to Paper. Insert the tray into the printer. Paper Transparency 0643-66.ai...
  • Page 36: Loading The High-Capacity Paper Tray Assembly

    500-sheet capacity Bond or equivalent, 63 - 120 g/m You can use up to two High-Capacity Paper Tray Assemblies with your printer. Loading the tray Angle the paper stack to match the angle of the tray. Use the tray’s maximum-capacity label to determine how much paper to load.
  • Page 37 Insert the tray into the printer. 0389-19 Phaser 850 Color Printer...
  • Page 38: Loading The Optional High-Capacity Transparency/Label Tray

    Supported media See page 1 for supplies ordering information. Transparencies 175-sheet capacity Use only Phaser 850 printer transparencies Set tray switch to Transparency. Labels 100-sheet capacity Use only Phaser 850 printer Color Printing Labels Set tray switch to Label. User Guide...
  • Page 39 Set the switch on the side of the tray for Transparency or Label to match the loaded media. Insert the tray into the printer. In the printer driver, make these selections: Select the appropriate tray. Turn off the two-sided printing option.
  • Page 40: Printing On High Resolution Photo Paper

    Load paper face-up Set tray switch to Paper. Manual-feed slot: 1 sheet Load paper face-down In the printer driver, make these selections: Select the appropriate tray. Turn off the two-sided printing option. Select High-Resolution Photo as the TekColor color correction.
  • Page 41: Printing On Labels

    Insert the label sheets into the appropriate tray: Standard Paper/Transparency tray: 50 sheets Face-up Set tray switch to Paper. High-Capacity Transparency/Label tray: 100 sheets Face-up Set tray switch to Label. Manual-feed slot: 1 sheet Face-down Letter-size Transparency Paper 0643-159 Letter-size Transparency Label 0643-99.ai Phaser 850 Color Printer...
  • Page 42: Guidelines For Printing On Labels

    Keep labels in a cool, dry place. Never store labels in a high-humidity environment. Labels stored under such conditions will jam in the printer. Store unused labels flat in their containers. Rotate stock frequently. Long periods of storage can cause the labels to curl and will jam the printer. User Guide...
  • Page 43: Automatic Two-Sided Printing

    Caution Two-sided printing is supported only for Letter- and A4-size papers within the 16 - 32 lb. range. Make sure two-sided printing is off in the printer driver for all other paper types. Macintosh Drivers LaserWriter 8.6 From the File menu, select Print.
  • Page 44: Binding Preference

    Click the Setup tab. Select Print on 2 sides. Check or uncheck Bind on top edge. Windows NT4 Start/Settings/Printers. Right-mouse-button-click on your printer’s icon. From the pop-up menu, select Document Defaults. Click the Advanced tab. Under Paper/Output, select Print on Both Sides.
  • Page 45 Caution Do not place paper that was printed on one side back into the printer to print on the second side. Pre-printed pages may stick together. Load the paper in the paper tray or the manual-feed slot: Paper tray Letterhead side is face-down.
  • Page 46 In your printer driver, in the Print dialog box, select the tray by location: Upper Middle Lower Manual Feed Paper Note When the printer operates in automatic two-sided printing mode, the paper partially exits before printing the second side. To avoid paper jams, do not touch the paper before it completely exits the printer.
  • Page 47: Adding Ink

    To avoid ink jams, never insert broken ink sticks into the ink-loading bins. Loading ink: To load ink any time the printer is Idle, or when the front panel displays Ink low or Ink out, follow this procedure. Open the top cover. A color-coded label inside the top cover corresponds to the color of each ink-loading bin.
  • Page 48 Do not force the ink sticks into the ink-loading bins. Each ink stick is uniquely shaped to fit into the correct ink-loading bin. Insert the ink stick’s narrow end first. Close the top cover. The front panel may read Processing until the printer is ready for printing. User Guide...
  • Page 49: Emptying The Waste Tray

    See page 1 for supplies ordering information. Caution The printer’s interior may be hot. Do not reach into the printer while the maintenance drawer is removed. Open the front cover. Grasp the maintenance drawer, labeled as A, and pull it out of the printer.
  • Page 50 Replace the waste tray in the maintenance drawer. Make sure the waste tray is seated flat in the maintenance drawer. Reinsert the maintenance drawer into the printer and close the front cover. User Guide 0643-157...
  • Page 51: Replacing The Maintenance Kit

    The Maintenance Kit is a consumable that consists of the maintenance roller and counter. The kit is located in the Maintenance Drawer, labeled as A, behind the printer’s front cover. Detailed, illustrated instructions are included with each new Maintenance Kit. See page 1 for supplies ordering information.
  • Page 52 Caution The printer may be hot. Do not reach into the printer while the maintenance drawer is removed. User Guide...
  • Page 53: Removing Paper Jams

    Tektronix web site. Media Jam — Open Exit Cover to Clear Solution 1 If the paper has partially exited the printer at the exit slot, follow these steps. Otherwise, refer to Solution 2 on page 43. Open the exit cover.
  • Page 54 Open the exit cover. Lift the blue paper guide. Lift up on the blue tabs and remove the Rapid Release Guide. Do not use any sharp objects in this area of the printer. User Guide 0643-150 0643-151...
  • Page 55 Remove the jammed paper. Make sure the thin, white dust shield is lying on top of the metal shaft. Then, reinstall the Rapid Release Guide, pressing down on the blue tabs to snap the guide into place. 0643-152 0643-153 Phaser 850 Color Printer...
  • Page 56 If there is any resistance to removing the jammed paper, turn the blue thumbwheel to help feed the paper. Remove the entire sheet of paper; any pieces of paper left in the printer may cause more jams. User Guide 0643-72.ai...
  • Page 57 When prompted by the display message, reinsert the sheet using both hands. Make sure you insert the sheet properly, so it enters the printer straight and evenly. Be especially careful to properly line up envelopes and small-size papers.
  • Page 58 Media Jam — Remove media (or upper) tray to clear Remove the paper tray (if your printer has more than one tray, pull out the upper tray). Using both hands, remove the jammed paper. User Guide 0643-74.ai...
  • Page 59 Media Jam — Remove middle tray to clear Media Jam — Remove lower tray to clear Remove the paper tray named in the front panel display. Using both hands, carefully remove the jammed paper. 0643-75.ai Phaser 850 Color Printer...
  • Page 60: Troubleshooting Print Quality

    Troubleshooting print quality Light stripes or missing colors Clean the printhead with the printer’s front panel troubleshooting routine. On the front panel, scroll to Menu. Press Select. Scroll to Troubleshooting; press Select. Scroll to Print Diagnostic Test Page; press Select. These illustrations show a correct Test Page and an example of a Test Page with a missing color bar.
  • Page 61 Repeat Step 5 as necessary. If light stripes persist after three consecutive clean cycles, turn off the printer for 4 hours to allow the ink to cool and solidify. Then turn on the printer and repeat the clean cycles, if necessary.
  • Page 62: Oil Or Ink Smears

    Oil (drum fluid) on a print or ink smears on the front, back or edges of a page. Clean the printer’s internal paper path using the front panel troubleshooting routine. Load the upper tray with sheets of clean, high-grade paper, preferably 120 g/m ;...
  • Page 63: Ink Streaks

    Ink streaks Ink streaks or marks on the top edge, front or back of a page. Clean the printer’s paper-exit path: To clean the exit rollers, use a pre-soaked alcohol cloth. To turn the rollers, use the blue thumbwheel. Phaser 850 Color Printer...
  • Page 64 Clean the Rapid Release Guide: Follow the steps in Solution 2 on page 43 to remove the Rapid Release Guide. Gently wipe the clear plastic Rapid Release Guide with a pre-soaked alcohol cloth. Reinstall the Rapid Release Guide, pressing down on the blue tabs to snap the guide into place.
  • Page 65: Ink Smears

    To clean rollers in rows cloth. To turn the rollers in rows Clean any ink from the polished metal guide located between rollers 1 and 2, using a presoaked alcohol wipe. use a pre-soaked alcohol use the blue thumbwheel. 0643-100.ai Phaser 850 Color Printer...
  • Page 66: Moving The Printer

    Moving the printer All moves Follow these guidelines when moving the printer within the office and preparing it for shipment: The printer must be cool before moving it; otherwise, ink spills may damage the printer. Use this method: Close all of the printer’s covers and doors.
  • Page 67: Preparing The Printer For Shipment

    CD-ROM or on the Tektronix web site. Always remove the maintenance drawer (A) before shipment to avoid damage to the printer. Place the drawer in a plastic bag for storage. Never ship the printer with the maintenance drawer installed.
  • Page 68: Getting Help

    The printer's auto-running CD-ROM guides you to the various resources available for installing and learning more about your Tektronix color printer. Use the CD-ROM to install your printer driver software, view and print user documentation, and watch "how to" videos. Live Internet links on the CD-ROM let you access the...
  • Page 69: Color Connection

    Troubleshoot Jams menu: Appears when paper jams, provides additional information. Internal printer pages The printer has several help pages available; refer to the Menu Map for their locations. Connection Setup: connecting to a computer or network Diagnostic Test Page: how to solve print problems, such as smudges or light stripes Help Guide: Provides specific help resources.
  • Page 70: Tektronix Web Site

    PhaserLink™ Software www.tek.com/Color_Printers/products/ phaserlink.html View printer status using any web browser Control printer settings Link to online documentation via the World Wide Web Receive electronic mail when consumables are low or other printer maintenance is required Requires network connection via TCP/IP Tektronix web site www.tek.com/Color_Printers/...
  • Page 71: Other Online Services

    +61 2 9888 0100 Norway 22 723 801 Singapore (ASEAN) 1-800-356-5565 Spain 902 239 272 Sweden (08) 299 071 Switzerland 01 212 2212 Taiwan (02) 2757-1571 Thailand 2-645-4407 U. K. (01) 908 681 707 U. S. 1-800-835-6100 Phaser 850 Color Printer...
  • Page 72: Index

    Index accessories ordering information adding ink sticks Automatic color correction Black and White color correction cart for printer, ordering information cleaning for print quality cleaning kit ordering information clearing paper jams (brief) color corrections Automatic Black and White Commercial Press...
  • Page 73 About My Printer buttons Help introduction Menu Printer Demo FujiProof color correction hard disk, ordering information High Resolution Photo paper, ordering information paper, printing on print quality mode High-Capacity Paper Tray Assembly ordering information Phaser 850 Color Printer...
  • Page 74 IDE hard drive, ordering information information resources ink sticks loading ordering information jams, paper brief procedure labels guidelines ordering information printing on storing light stripesbrief procedure Maintenance Kit ordering information replacing manual feed 2-sided printing single-sided printing supported media margins envelopes paper media...
  • Page 75 None color correction online color resource paper jams (brief) margins ordering information print area sizes tips paper jams exit cover front cover manual feed trays paper trays ordering information PhaserShare Token Ring network card, ordering information...
  • Page 76 Rapid Release Guide cleaning (brief procedure) ordering a replacement paper jam replaceable parts ordering information shipping the printer smears oil or ink SNAP Press color correction speed of printing sRGB Display color correction Standard print quality mode...
  • Page 77 Transparency/Label Tray troubleshooting light stripes, brief procedure media jams print quality problems (brief) smears, ink smears, oil or ink streaks, ink Vivid Color color correction Phaser 850 Color Printer...
  • Page 78 ® Printed on recycled paper 0 7 1 - 0 6 4 3 - 0 0...

This manual is also suitable for:

Phaser 850

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