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P H A S E R 8 5 0 ® C O L O R P R I N T E R U s e r G u i d e ® www.tek.com/Color_Printers/...
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Phaser ® 850 Color Printer User Guide November 1999...
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SPARC International, Incorporated. SPARCstation™ is a trademark of SPARC International, Incorporated, licensed exclusively to Sun Microsystems, Incorporated. ® Ethernet is a registered trademark of Xerox Corporation. ® UNIX is a registered trademark in the US and other countries, licensed exclusively through X/Open Company Limited.
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® PANTONE Colors generated by the Phaser 850 Color Printer are four- and/or three-color process simulations and may not match PANTONE-identified solid color standards. Use current PANTONE Color Reference Manuals for accurate colors. PANTONE Color simulations are only obtainable on this product when driven by qualified Pantone-licensed software packages.
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Warranty Printer Warranty Tektronix warrants that the Phaser 850 Printer will be free from defects in materials and workmanship for a period of one (1) year from the date of shipment. If the product proves defective during the warranty period, Tektronix, at its option, will:...
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Tektronix supplies not specified for use with this printer;...
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For the software warranty please see the end user license agreement included with the software. If you are an Australian consumer, you should be aware that the Trade Practices Act 1974 and equivalent State and Territory legislation (collectively "the Acts") contain special provisions designed to protect Australian consumers.
Ground the product: Plug the three-wire power cord (with grounding prong) into grounded AC outlets only. For protection against electric shock, this product is classified Class I, and Type B where applicable. Location of product: Place the printer in a well-ventilated area.
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Symbols as marked on product: DANGER high voltage: Protective ground (earth) terminal: Hot surface on or in the printer. Use caution to avoid personal injury: Use caution. Refer to the manual(s) for information: Warning If the product loses the ground connection, usage of knobs and controls (and other conductive parts) can cause an electrical shock.
Contents Tektronix supplies and accessories The front panel Print quality modes TekColor™ color corrections Paper tips Manual-feed printing Printing on envelopes Loading the Standard Paper/ Transparency Tray Loading the High-Capacity Paper Tray Assembly Loading the optional High-Capacity Transparency/Label Tray Printing on High Resolution Photo Paper Printing on labels Automatic two-sided printing Adding ink...
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Troubleshooting print quality Moving the printer Getting help Index Phaser 850 Color Printer...
Tektronix supplies and accessories To order supplies and accessories, contact your local dealer or visit the Tektronix web site: www.tek.com/Color_Printers/products/supplies.html ColorStix Ink Item 3 Free Black sticks 5 Cyan sticks plus 2 Free Black sticks 5 Magenta sticks plus 2 Free Black sticks 5 Yellow sticks plus 2 Free Black sticks 2 Cyan sticks plus 1 Free Black stick 2 Magenta sticks plus 1 Free Black stick...
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(Life: up to 10,000 images or two years, which ever comes first.) Description Part Number 50 sheets 016-1724-00 50 sheets 016-1725-00 50 sheets 016-1720-00 50 sheets 016-1721-00 Part Number 016-1812-00 016-1813-00 016-1814-00 016-1815-00 Part Number 016-1834-00 016-1822-00 Phaser 850 Color Printer...
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Maintenance Drawer (replacement) Rapid Release Guide Additional memory Features Improved performance Up to 256 Mbytes maximum The printer has two memory slots. When adding memory, you can use 64-Mbyte and 128-Mbyte DIMMs in combination. Trays Size Standard Paper/Transparency Tray Standard Paper/Transparency Tray...
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Adds 32 Mbytes of memory (64 Mbytes total) 1st Page Preview functionality Quick Collate functionality (requires a hard drive) Page Pipelining Part Numbers U. S.: Z840LTA Metric: Z840LTA Option 01 Part Number ZCARTA Part Number Z850HD Part Number Z850FP Phaser 850 Color Printer...
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PhaserShare® Network Card Features Easy to install Increases shareability High-performance network connectivity User Guide Part Number Token Ring: ZNBTR...
The front panel Provides access to printer settings (tray, print-quality mode, network settings, etc.). Displays the printer’s operating status (Ready to Print, Printing). Alerts you to replace consumables, load paper, and clear jams. Phaser 850 DX READY TO PRINT Menu...
Error indicator Power indicator Printer model and current status Display Menu: Accesses printer setup menus About My Printer: Displays current printer settings and information Help: Accesses information and tools for solving printer problems Printer Demo: Prints sample images and color charts Navigation arrows.
Print quality modes Print quality modes selectable from a printer driver or the front panel Fast Color Fastest full-color output. Useful for many images and previewing work. Produces good peer-level documents. Useful for rush jobs when saturated colors are not necessary.
TekColor color corrections ™ Color corrections Description selectable from a printer driver or the front panel Automatic Automatically applies the best color correction mode to each element on the page None No color correction made to colors Used with the PANTONE...
Paper tips Print the Paper Tips Page from the printer’s front panel for a detailed list of paper types and sizes. When you select a tray by location (Upper, Middle, Lower) from a printer driver, the printer feeds from that tray.
Supported page sizes and print area The image area of a print is a bit smaller than the paper size. You may need to adjust the page margins in your application software to match the print area. To print from a supported driver, select Print. Select Page Size. Choose one of the following sizes.
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Caution Never use envelopes with windows or metal clasps; they will damage the printer. Use only the recommended envelope sizes. Envelopes must always be placed with the flap face-up. For better results, use light-weight, laser-quality envelopes. Envelopes Page size Print area #10 (U.
Sizes: A/Letter and A4 Use only Phaser 850 printer transparencies Labels Sizes: A/Letter and A4 Use only Phaser 850 printer Color Printing Labels User Guide ; 16 - 40 lb. : for example, cover stock and up to 150 g/m...
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Automatic two-sided printing on page 32. Note Refer to page 34 for instructions on loading letterhead for two-sided printing. In a supported printer driver, select Manual Feed Paper or Manual Feed Transparency. Make sure that two-sided printing is turned off in the printer driver.
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For either Letter- or A4-size, adjust the guides on the right side of the slot. When the front panel reads Waiting for Manual Feed, insert one sheet or envelope until the printer pulls it in: Top of the page enters first. Side to be printed is face-down.
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See Loading letterhead paper for two-sided printing on page 34 and Printing on High Resolution Photo Paper on page 29 for more information. Transparencies Labels See Printing on labels on page 30 for more information. 0643-68 Phaser 850 Color Printer...
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See Printing on envelopes on page 18 for more information. Executive/A5 small papers Caution Never use envelopes with windows or metal clasps; they will damage the printer. Only use the recommended envelope sizes. Envelopes must always be placed with the flap face-up. User Guide...
Insert one envelope into the manual-feed slot: Short end enters first. Side with the flap is face-up. Flap is closed. For side-flap envelopes: Flap end is on the left. For end-flap envelopes: Flap end enters first. 0643-97 Phaser 850 Color Printer...
Guidelines for envelope printing Use the recommended envelope sizes (see page 11) For better results, use light-weight, laser-quality envelopes. No windows or metal clasps No exposed gummed surfaces Single-sided printing only Keep unused envelopes in their original packaging to avoid dust Many applications include a tool for creating an envelope.
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Flip Vertical Click OK; the Print dialog box opens. In the Print dialog box, in General options, for Paper Source select Manual Feed Paper. Click Print. The printer’s front panel prompts you to insert the envelope. Phaser 850 Color Printer...
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From other Macintosh applications: If the envelope address prints upside-down, change the Page Setup settings in your printer driver before printing: From the File menu, select Page Setup. Select the following Page Attributes: Paper: select your envelope size. Orientation: select Landscape.
Click the Envelope Options tab. In the Envelope size drop-down list, select your envelope size. Click OK. In the Envelopes and Labels dialog box, click Print. The printer’s front panel prompts you to insert the envelope. 0643-148.ai Phaser 850 Color Printer...
Use only Phaser 850 printer transparencies Set tray switch to Transparency. Labels 50-sheet capacity Use only Phaser 850 printer Color Printing Labels Set tray switch to Paper. User Guide , 16 - 40 lb. , 40 - 65-lb.; for example, cover stock...
Set the switch on the side of the tray for Paper or Transparency to match the loaded media. If you are loading labels in the Paper/Transparency tray, set the tray switch to Paper. Insert the tray into the printer. Paper Transparency 0643-66.ai...
500-sheet capacity Bond or equivalent, 63 - 120 g/m You can use up to two High-Capacity Paper Tray Assemblies with your printer. Loading the tray Angle the paper stack to match the angle of the tray. Use the tray’s maximum-capacity label to determine how much paper to load.
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Insert the tray into the printer. 0389-19 Phaser 850 Color Printer...
Supported media See page 1 for supplies ordering information. Transparencies 175-sheet capacity Use only Phaser 850 printer transparencies Set tray switch to Transparency. Labels 100-sheet capacity Use only Phaser 850 printer Color Printing Labels Set tray switch to Label. User Guide...
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Set the switch on the side of the tray for Transparency or Label to match the loaded media. Insert the tray into the printer. In the printer driver, make these selections: Select the appropriate tray. Turn off the two-sided printing option.
Load paper face-up Set tray switch to Paper. Manual-feed slot: 1 sheet Load paper face-down In the printer driver, make these selections: Select the appropriate tray. Turn off the two-sided printing option. Select High-Resolution Photo as the TekColor color correction.
Insert the label sheets into the appropriate tray: Standard Paper/Transparency tray: 50 sheets Face-up Set tray switch to Paper. High-Capacity Transparency/Label tray: 100 sheets Face-up Set tray switch to Label. Manual-feed slot: 1 sheet Face-down Letter-size Transparency Paper 0643-159 Letter-size Transparency Label 0643-99.ai Phaser 850 Color Printer...
Keep labels in a cool, dry place. Never store labels in a high-humidity environment. Labels stored under such conditions will jam in the printer. Store unused labels flat in their containers. Rotate stock frequently. Long periods of storage can cause the labels to curl and will jam the printer. User Guide...
Caution Two-sided printing is supported only for Letter- and A4-size papers within the 16 - 32 lb. range. Make sure two-sided printing is off in the printer driver for all other paper types. Macintosh Drivers LaserWriter 8.6 From the File menu, select Print.
Click the Setup tab. Select Print on 2 sides. Check or uncheck Bind on top edge. Windows NT4 Start/Settings/Printers. Right-mouse-button-click on your printer’s icon. From the pop-up menu, select Document Defaults. Click the Advanced tab. Under Paper/Output, select Print on Both Sides.
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Caution Do not place paper that was printed on one side back into the printer to print on the second side. Pre-printed pages may stick together. Load the paper in the paper tray or the manual-feed slot: Paper tray Letterhead side is face-down.
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In your printer driver, in the Print dialog box, select the tray by location: Upper Middle Lower Manual Feed Paper Note When the printer operates in automatic two-sided printing mode, the paper partially exits before printing the second side. To avoid paper jams, do not touch the paper before it completely exits the printer.
To avoid ink jams, never insert broken ink sticks into the ink-loading bins. Loading ink: To load ink any time the printer is Idle, or when the front panel displays Ink low or Ink out, follow this procedure. Open the top cover. A color-coded label inside the top cover corresponds to the color of each ink-loading bin.
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Do not force the ink sticks into the ink-loading bins. Each ink stick is uniquely shaped to fit into the correct ink-loading bin. Insert the ink stick’s narrow end first. Close the top cover. The front panel may read Processing until the printer is ready for printing. User Guide...
See page 1 for supplies ordering information. Caution The printer’s interior may be hot. Do not reach into the printer while the maintenance drawer is removed. Open the front cover. Grasp the maintenance drawer, labeled as A, and pull it out of the printer.
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Replace the waste tray in the maintenance drawer. Make sure the waste tray is seated flat in the maintenance drawer. Reinsert the maintenance drawer into the printer and close the front cover. User Guide 0643-157...
The Maintenance Kit is a consumable that consists of the maintenance roller and counter. The kit is located in the Maintenance Drawer, labeled as A, behind the printer’s front cover. Detailed, illustrated instructions are included with each new Maintenance Kit. See page 1 for supplies ordering information.
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Caution The printer may be hot. Do not reach into the printer while the maintenance drawer is removed. User Guide...
Tektronix web site. Media Jam — Open Exit Cover to Clear Solution 1 If the paper has partially exited the printer at the exit slot, follow these steps. Otherwise, refer to Solution 2 on page 43. Open the exit cover.
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Open the exit cover. Lift the blue paper guide. Lift up on the blue tabs and remove the Rapid Release Guide. Do not use any sharp objects in this area of the printer. User Guide 0643-150 0643-151...
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Remove the jammed paper. Make sure the thin, white dust shield is lying on top of the metal shaft. Then, reinstall the Rapid Release Guide, pressing down on the blue tabs to snap the guide into place. 0643-152 0643-153 Phaser 850 Color Printer...
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If there is any resistance to removing the jammed paper, turn the blue thumbwheel to help feed the paper. Remove the entire sheet of paper; any pieces of paper left in the printer may cause more jams. User Guide 0643-72.ai...
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When prompted by the display message, reinsert the sheet using both hands. Make sure you insert the sheet properly, so it enters the printer straight and evenly. Be especially careful to properly line up envelopes and small-size papers.
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Media Jam — Remove media (or upper) tray to clear Remove the paper tray (if your printer has more than one tray, pull out the upper tray). Using both hands, remove the jammed paper. User Guide 0643-74.ai...
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Media Jam — Remove middle tray to clear Media Jam — Remove lower tray to clear Remove the paper tray named in the front panel display. Using both hands, carefully remove the jammed paper. 0643-75.ai Phaser 850 Color Printer...
Troubleshooting print quality Light stripes or missing colors Clean the printhead with the printer’s front panel troubleshooting routine. On the front panel, scroll to Menu. Press Select. Scroll to Troubleshooting; press Select. Scroll to Print Diagnostic Test Page; press Select. These illustrations show a correct Test Page and an example of a Test Page with a missing color bar.
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Repeat Step 5 as necessary. If light stripes persist after three consecutive clean cycles, turn off the printer for 4 hours to allow the ink to cool and solidify. Then turn on the printer and repeat the clean cycles, if necessary.
Oil (drum fluid) on a print or ink smears on the front, back or edges of a page. Clean the printer’s internal paper path using the front panel troubleshooting routine. Load the upper tray with sheets of clean, high-grade paper, preferably 120 g/m ;...
Ink streaks Ink streaks or marks on the top edge, front or back of a page. Clean the printer’s paper-exit path: To clean the exit rollers, use a pre-soaked alcohol cloth. To turn the rollers, use the blue thumbwheel. Phaser 850 Color Printer...
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Clean the Rapid Release Guide: Follow the steps in Solution 2 on page 43 to remove the Rapid Release Guide. Gently wipe the clear plastic Rapid Release Guide with a pre-soaked alcohol cloth. Reinstall the Rapid Release Guide, pressing down on the blue tabs to snap the guide into place.
To clean rollers in rows cloth. To turn the rollers in rows Clean any ink from the polished metal guide located between rollers 1 and 2, using a presoaked alcohol wipe. use a pre-soaked alcohol use the blue thumbwheel. 0643-100.ai Phaser 850 Color Printer...
Moving the printer All moves Follow these guidelines when moving the printer within the office and preparing it for shipment: The printer must be cool before moving it; otherwise, ink spills may damage the printer. Use this method: Close all of the printer’s covers and doors.
CD-ROM or on the Tektronix web site. Always remove the maintenance drawer (A) before shipment to avoid damage to the printer. Place the drawer in a plastic bag for storage. Never ship the printer with the maintenance drawer installed.
The printer's auto-running CD-ROM guides you to the various resources available for installing and learning more about your Tektronix color printer. Use the CD-ROM to install your printer driver software, view and print user documentation, and watch "how to" videos. Live Internet links on the CD-ROM let you access the...
Troubleshoot Jams menu: Appears when paper jams, provides additional information. Internal printer pages The printer has several help pages available; refer to the Menu Map for their locations. Connection Setup: connecting to a computer or network Diagnostic Test Page: how to solve print problems, such as smudges or light stripes Help Guide: Provides specific help resources.
PhaserLink™ Software www.tek.com/Color_Printers/products/ phaserlink.html View printer status using any web browser Control printer settings Link to online documentation via the World Wide Web Receive electronic mail when consumables are low or other printer maintenance is required Requires network connection via TCP/IP Tektronix web site www.tek.com/Color_Printers/...
Index accessories ordering information adding ink sticks Automatic color correction Black and White color correction cart for printer, ordering information cleaning for print quality cleaning kit ordering information clearing paper jams (brief) color corrections Automatic Black and White Commercial Press...
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About My Printer buttons Help introduction Menu Printer Demo FujiProof color correction hard disk, ordering information High Resolution Photo paper, ordering information paper, printing on print quality mode High-Capacity Paper Tray Assembly ordering information Phaser 850 Color Printer...
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IDE hard drive, ordering information information resources ink sticks loading ordering information jams, paper brief procedure labels guidelines ordering information printing on storing light stripesbrief procedure Maintenance Kit ordering information replacing manual feed 2-sided printing single-sided printing supported media margins envelopes paper media...
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None color correction online color resource paper jams (brief) margins ordering information print area sizes tips paper jams exit cover front cover manual feed trays paper trays ordering information PhaserShare Token Ring network card, ordering information...
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Rapid Release Guide cleaning (brief procedure) ordering a replacement paper jam replaceable parts ordering information shipping the printer smears oil or ink SNAP Press color correction speed of printing sRGB Display color correction Standard print quality mode...
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Transparency/Label Tray troubleshooting light stripes, brief procedure media jams print quality problems (brief) smears, ink smears, oil or ink streaks, ink Vivid Color color correction Phaser 850 Color Printer...
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® Printed on recycled paper 0 7 1 - 0 6 4 3 - 0 0...