Tektronix Phaser 360 User Manual

Tektronix Phaser 360 User Manual

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N E T W O R K I N G
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www.tek.com/Color_Printers/

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Summary of Contents for Tektronix Phaser 360

  • Page 1 P H A S E R S H A R E ® N E T W O R K I N G M a n u a l ® www.tek.com/Color_Printers/...
  • Page 2: Phasershare Networking Manual

    ® PhaserShare Networking Manual V1 December 1999...
  • Page 3 SPARC International, Inc., licensed exclusively to Sun Microsystems, Inc. Tektronix Phaser 850, Phaser 750, Phaser 840, Phaser 740, Phaser 780, and Phaser 360 printers are certified as NetWare print server devices, on both 3.12 and 4.1 x NetWare systems. Bindery mode is also certified to comply on both 3.12 and 4.1 x NetWare systems.
  • Page 4: Table Of Contents

    Configuration procedures for common System V UNIX hosts Troubleshooting TCP/IP Configuration (OS/2 Warp/LAN Server) Setting the printer’s IP addressing parameters Creating an LPR queue in OS/2 Warp Connect (direct LPR connection to the printer) OS/2 client-to-server setup Warp Server 4.0/Warp Connect PhaserShare Networking Manual...
  • Page 5 Contents Resetting the Printer Resetting the printer: PhaserLink Printer Management Software Resetting the printer using the Apple Printer Utility FTP Interface Usage Profile Report fields Job Report fields Full Report fields Logs Index PhaserShare Networking Manual...
  • Page 6: Phasershare Networking Supplementary Information

    Setting IP addressing: PostScript utility file (UNIX only) on page 10. Setting the printer’s IP address in a UNIX environment using a PostScript utility file on the printer’s CD-ROM. Windows NT (non-Intel computers) on page 12. Setting up the printer on Windows NT computers with non-Intel processors.
  • Page 7: Token Ring

    Screened describes cables that are electrically similar to Category 4 UTP, but with an added shield or screen. When a PhaserShare card is purchased initially with the printer, it is installed at the factory. When a PhaserShare card is purchased later as an upgrade kit, follow the installation instructions that are shipped with the card.
  • Page 8: Token Ring Connections And Indicators

    Token Ring connections and indicators The PhaserShare Token Ring card has the following connections and indicators on the rear panel: Shielded Twisted Pair (STP; IBM Type 1) connector (DB-9). Note The STP port on the PhaserShare Token Ring card supports cable lengths up to 150 meters (492 feet) from the interface to the MAU (Medium Access Unit), including lobe and patch cables.
  • Page 9: Ring Speed Jumper

    There are two settings: 4 Mbps and 16 Mbps. Note If you received your printer with the Token Ring card already installed, you must turn off the printer and remove the card before you change the jumper setting. The following illustration shows a top view of the card and the location of the jumper.
  • Page 10: Setting Frame Routing From The Front Panel (Phaser 750)

    Setting Frame Routing from the front panel (Phaser 750) You can set the Token Ring Frame Routing from the printer’s front panel. When you have the Frame Routing set, you may want to set other Token Ring parameters. See Setting Token Ring parameters on page 7.
  • Page 11: Token Ring Parameters

    Description Network Token Ring Address (by default, this Address is a bit-swapped version of the printer’s Printer ID, and it is a unique address on the network). You can supply a Locally Administered Address. Speed Reports the ring speed set by the jumper on the card.
  • Page 12: Setting Token Ring Parameters

    On a Macintosh, you can edit the PostScript utility file Configure Token Ring and send it to the printer. See the ReadMe file in the Network Utilities folder on the printer’s CD-ROM for details. Windows users on NetWare networks can use the PhaserShare Administrator. See Using the PhaserShare Administrator to configure Token Ring on page 7.
  • Page 13 Once a TCP/IP connection to the printer has been established and the printer’s IP address is set, you can visit the printer’s Status page from your web browser by entering the printer’s URL (Uniform Resource Locator), just as you would to visit any web site. The printer’s URL is:...
  • Page 14 Use the host spooling system (for example, lpr or lp) to send the file you created in Step 3b to the printer; this stores the Token Ring information in the printer’s internal memory, where it is retained over a reset or power cycle.
  • Page 15: Setting Ip Addressing: Postscript Utility File (Unix Only)

    IP addressing parameters. The advantage of this method is that each printer has a permanent setup stored in memory and is not dependent on a boot server for boot information. The disadvantage is that you must configure each printer individually.
  • Page 16: Running The Config-Ip Script

    Use the host spooling system (for example, lpr or lp) to send to the printer the file you created in Step 2b. This stores the IP addressing information in the printer’s internal memory, where it is retained over a reset or power cycle. (For more information on setting up queues, see TCP/IP Host Configuration (UNIX) on page 25.)
  • Page 17: Windows Nt (Non-Intel Computers)

    The Windows NT 4.0 PostScript driver is a PPD-based driver. Follow these instructions to add or update the Tektronix Phaser PPD for use with Windows NT 4.0. Adding this support gives your printer access to Tektronix page sizes, tray selection, TekColor color corrections, and resident fonts.
  • Page 18: Add The Printer

    Name of printer or print queue on that server, enter PS or AUTO in uppercase. Click When returned to the Printer Ports box, click Close. At the Add Printer Wizard dialog box, click the box next to this new port; a check mark is added. Click Next.
  • Page 19: Install The Driver

    Windows NT prompts you to capture the printer; click No. (Capturing the printer causes it to disappear from the Chooser.) After adding the printer port, click the box next to the new port to select it; click Next. Install the driver In the Add Printer Wizard dialog box, click Have Disk to add a new Tektronix driver.
  • Page 20: Adding The Windows Nt 4.0 Driver On A Windows Nt 3.51 Server

    In the Windows NT 3.51 server's Printers folder, double-click Add Printer. (If you do not have an Add Printer icon, then you are not logged on with an account that has Administrator access on the Windows NT 3.51 server.) The first Add Printer Wizard dialog box should say Remote print server <3.51 server name>.
  • Page 21: Adding A Windows Nt 3.X Driver

    Type the printer's name; this can be any name you want. Click Next. If this printer is to be shared on the network, click Shared and highlight all applicable platforms that may be connecting to this server (Windows NT 4.0 x86 should be one). If desired, enter a Share Name for the printer.
  • Page 22 AppleTalk port, see Creating an AppleTalk port on page 18. Creating an LPR port In the Printer Port dialog box, click the LPR port. If the LPR port is not listed in the Printer Port dialog box, the Microsoft TCP/IP Printing Service needs to be added to the Windows NT machine: In the Control Panel, double-click Network;...
  • Page 23 In the Printer Port dialog box, double-click the AppleTalk Printing Devices port. If the AppleTalk Printing Devices port is not listed in the Printer Port dialog box, the Microsoft Services for Macintosh needs to be added to the Windows NT machine: In Control Panel, double-click Network;...
  • Page 24: Windows Nt Network Communication

    Your Tektronix printer emulates a print server. Tektronix printers are accessed by giving an NT host a remote host name that will point to the printer. This is true only if the print job is spooled directly to the printer via its internal network interface, and not through an external third-party print server.
  • Page 25: Windows Nt Network Troubleshooting

    For example: ping 192.1.1.2 If the printer does not reply or the request times out, either the printer does not have an IP address, or the NT host cannot find the printer. If the printer does not have an address, assign one as described in your printer’s networking setup guide.
  • Page 26 Printer printer-name on host IP-address is rejecting your request The remote queue name is not correctly set. Refer to Step 2 in the appropriate procedure: Windows NT 4.0 driver on Windows NT 4.0 server. See Creating an LPR port on page 13.
  • Page 27 Windows NT (non-Intel computers) Set permissions on the Printers folder: In the C:\Winnt\system32 folder, open the spool folder. Click the right mouse button on the Printers folder. In the pull-down menu, click the left mouse button on Sharing; this displays the spoolProperties dialog box.
  • Page 28: Printing From The Command Line Via Lpr

    Printing from the command line via lpr To send a PostScript file to the printer using lpr, type the following lpr command in at the MS-DOS command prompt in Windows NT: lpr -S IP-address -P PS filename For example: lpr -S 134.62.36.161 -P PS FONTS.PS...
  • Page 29: Novell Netware (Dos)

    Novell NetWare (DOS) Novell NetWare (DOS) The printer’s CD-ROM contains a DOS application, NWSET, that can be used for configuration in DOS environments. For information on how to use NWSET, see the README file in the NETWARE directory on the printer’s CD-ROM and network utilities diskettes.
  • Page 30: Tcp/Ip Host Configuration (Unix)

    /mnt/unix.tar Adding the printer to the host table Add the printer’s name to the host table and assign an IP address to the printer’s name. Depending on your host system, you may do this one of three ways: Use NIS (Name Information Server, formerly Yellow Pages).
  • Page 31: Assigning A Print Queue To The Printer

    Required remote printer queue names The printer’s internal LPR queue uses the BSD protocol; its known queues are listed in the following table. These are the only remote queue names that the printer recognizes. If you use another name, the printer automatically defaults to AUTO.
  • Page 32: Example Installation For A Typical Bsd Unix System

    Using PostScript utility files to control printer features from queues As you set up a spool queue for the printer, you can use the PostScript utility files provided with your printer’s software to control printer features (for example, selecting upper or lower paper trays, or selecting print quality modes). See your printer’s user documentation for more information on these utility files.
  • Page 33 TCP/IP Host Configuration (UNIX) Edit /etc/printcap and add an entry for your printer. Refer to the following example and the table Descriptions of printcap parameters on page 29 to create your entry. Sample printcap file # Printer: Tektronix Phaser850 # Print queue name: colorprinter...
  • Page 34 With some printers, PCL must be authorized with an authorization code before it can be used. If you use PCL for the remote printer queue name, make sure that PCL has been authorized in the printer. See your printer’s user documentation for more information on authorization codes and PCL.
  • Page 35: Configuration Procedures For Common System V Unix Hosts

    Solaris communication problem. The sol_apps.tar file is also available from the Tektronix ftp site: ftp.tek.com/cpid/UNIX/sun/sol_apps.tar This file redirects the print jobs to the printer's AppSocket port (port 9100) instead of the LPD port (port 515). Note If you do not want to redirect the print jobs to the printer's AppSocket port, see Adding an LPD queue in Solaris on page 31.
  • Page 36 Adding an LPD queue in Solaris Add the printer to the host table. This is done by either editing the local host table /etc/hosts (if not running yp or NIS), or updating the NIS data base on the NIS (yp) server.
  • Page 37 Make a backup copy of the /etc/hosts file. Edit /etc/hosts and add a line that defines the printer's IP address and its name. The IP address you enter here for the printer must be the same address you specified as the printer's IP address when it was configured.
  • Page 38 You need superuser privileges to edit this file. Edit /etc/hosts and add a line that defines the printer’s IP address and its name. The IP address you enter here for the printer must be the same address you specified as the printer's IP address when it was configured.
  • Page 39 AIX 3.x The following procedure describes how to use the AIX System Management program (SMIT) to configure a workstation running AIX 3.x to support a color PostScript printer. Log in as root on your workstation. From the command line, type smit.
  • Page 40 Note You need superuser privileges to edit this file. Edit /etc/hosts and add a line that defines the printer's IP address and its remote machine name. The IP address you enter here for the printer must be the same address you specified as the Tektronix printer IP address when you configured the printer.
  • Page 41 To save your changes, click OK at the bottom of the window. When you are asked about sending a test file to the printer, type no. (It is recommended that you do not let SAM send a test file because it may not be compatible with your printer.)
  • Page 42: Troubleshooting

    NIS database, DNS, or /etc/hosts file to make sure that you are using the correct name for the printer. If the ping test fails using the printer’s IP address, check the cabling and any gateways to make sure that the printer has a working connection.
  • Page 43: Tcp/Ip Configuration (Os/2 Warp/Lan Server)

    In the OS/2 Warp environment, the OS/2 boot server and the printer must be on the same Token Ring. Edit the hosts file to create an entry that identifies the printer’s IP address and the printer object name (to be assigned in the next topic). The hosts file is in C:\TCPIP\ETC.
  • Page 44: Os/2 Client-To-Server Setup

    Server. Name of the server for the queue. Resource. Name of the queue. Click OK; this creates a network printer object. Click the right mouse button on the network printer icon and select Settings from the menu; this displays the Settings dialog box. PhaserShare Networking Manual...
  • Page 45: Warp Server 4.0/Warp Connect

    TCP/IP Configuration (OS/2 Warp/LAN Server) In the Settings dialog box, select the Printer driver tab. If the driver is already installed, select the appropriate driver; if the driver is not installed, you must install it: Click the right mouse button on any driver and select Install from the menu.
  • Page 46: Resetting The Printer

    Double-click the Apple Printer Utility icon; the Printer Selector window is displayed. Select the zone (if applicable) and the printer. Click Open Printer; a dialog box is displayed containing Printer Information and Printer Preferences. From the Utilities menu, select Restart Printer.
  • Page 47: Ftp Interface

    FTP Interface FTP Interface Your printer’s FTP interface is a standard FTP server. Using FTP, you can send a job to the printer, where it is printed (not stored). No password is required. You can save a PostScript file from an application and send the file to a remote printer over a network or the Internet using an FTP program.
  • Page 48: Usage Profile Report Fields

    Usage Profile Report fields Use the tables in this topic to interpret the data in the printer’s Usage Profile Reports. For more information on setting up Usage Profile, see your printer’s networking setup guide. For information on job reports, see the next topic, Job Report fields.
  • Page 49: Full Report Fields

    Usage Profile Report fields Full Report fields This table includes fields reported by the Phaser 750 and Phaser 850 printers. Not all fields are reported by both printers. Printer-specific fields are noted in the table. Field number Field name Date of Report...
  • Page 50 Field number Field name Pixels Printed-Paper (1K) Coverage-Paper Pixels Printed - Transparency (1K) Coverage - Transparency (%) Color vs. Black & White (pages) Pixels Printed - Black & White (1K) Coverage - Black & White (%) Pixels Printed - Color (1K) Coverage - Color 1-Sided vs.
  • Page 51 The number of jobs that were cancelled. The number of calendar days that the printer was turned on. For example, if the printer was turned on for any amount of time during a day, that day is counted. A distribution of the number of pages printed for each day the printer was on, showing how much activity the printer had.
  • Page 52 PhaserShare Networking Manual Usage Profile Report fields Description Time the printer has been on since just the last time it was switched on. Total time the printer has been on, in hours. Total time the printer has been in the warmup state, in hours.
  • Page 53 10 degrees Celsius for 2 hours. The temperature is normally read at the top of the hour. However, if the printer was off, and then is turned on in a new hour, the temperature will be read immediately.
  • Page 54 Number of times a print head clean has occurred. Indicates whether each print head cleaning was done by the user (Manual) or at pre-determined intervals by the printer (Automatic). See Logs on page 51. Corresponding page numbers at which the last 5 printhead cleanings occurred.
  • Page 55 Usage Profile Report fields Field number Field name Jam Manual Feed Jam Wrong Media (Phaser 750) Description A distribution of jams for all possible media size and type combinations, as much as the user has identified it via the front panel. A distribution of jams for all possible media size and type combinations through the Multi-purpose Tray/Manual Feed, as much as the user has identified it via the front...
  • Page 56: Logs

    Logs Several lines in the report are logs rather than counters, for example, the PostScript Error Log. Each time a PostScript error occurs (and the user has enabled PostScript Error Information), the PostScript error is recorded as a numerical code along with the page number on which the error occurred (a value of 0 indicates no error).
  • Page 57: Postscript Error Log

    Usage Profile Report fields Postscript Error Log Code Description unregistered invalidaccess typecheck invalidrestore dictfull handleerror invalidexit ioerror limitcheck interrupt configurationerror dictstackoverflow invalidfont invalidfileaccess syntaxerror timeout undefinedfilename execstackoverflow unmatchedmark undefinedresult stackoverflow VMerror phandleerror dictstackunderflow undefined rangecheck nocurrentpoint stackunderflow undefinedresource <No Match> PhaserShare Networking Manual...
  • Page 58: Engine Error Log - Phaser 850

    Engine Error Log - Phaser 850 Code Description xx,xxx.4x Device fault xx,xxx.6x Software error 22,xxx.xx Media jam Print Head Clean Source Log - Phaser 850 (Full Report Line 282) Code Description Automatic Manual Last Jam Location Log - Phaser 850 (Full Report Line 291) Code Description Jam A (Upper Tray)
  • Page 59: Last Jam Media Log - Phaser 850 (Full Report Line 293)

    Usage Profile Report fields Last Jam Media Log - Phaser 850 (Full Report Line 293) Location Description Jam A 1 = Paper Letter 2 = Paper A4 3 = Transparency Letter 4 = Transparency A4 Jam B 1 = Paper Letter 2 = Paper A4 Jam C, D, E, and Manual 1 = Paper Letter...
  • Page 60: Last Jam Media Log - Phaser 750 (Full Report Line 293)

    Last Jam Media Log - Phaser 750 (Full Report Line 293) Code Description Jam A (Upper Tray) 1 = Upper-Paper-Letter 2 = Upper-Paper-A4 3 = Upper-Paper-Legal 4 = Upper-Transparency-Letter 5 = Upper-Transparency-A4 6 = Upper-Transparency-Legal Jam B (Middle/Lower Trays) 1 = Middle-Paper-Letter 2 = Middle-Paper-A4 3 = Middle-Paper-Legal 4 = Middle-Transparency-Letter...
  • Page 61: Index

    41 setting up Token Ring 8 ping 37 print queue (UNIX) 26 printcap file 28 queue names (UNIX remote printer) 26 queues UNIX 26 UNIX remote printer queue names 26 Windows NT 3.x driver 17 Windows NT 4.0 driver on a Windows NT 4.0 server or...
  • Page 62 TCP/IP extracting files from unix.tar 25 host configuration 25 OS/2 Warp 38 troubleshooting 37 Windows NT concepts 19 Windows NT procedures 12 Token Ring cables 2 troubleshooting TCP/IP 37 UNIX model files 27 Unknown Route 6 Usage Profile Report fields 43 Windows NT 12 network communication 19 network troubleshooting 20...
  • Page 63 ® Printed on recycled paper...

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