Xerox DocuTech 6100 Operator's Manual
Xerox DocuTech 6100 Operator's Manual

Xerox DocuTech 6100 Operator's Manual

Xerox docutech 6100: operator guide
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Xerox Document Services Platform Series
DocuTech 61xx Operator Guide
701P38838
DocuSP version 3.6
August, 2002

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Summary of Contents for Xerox DocuTech 6100

  • Page 1 Xerox Document Services Platform Series DocuTech 61xx Operator Guide 701P38838 DocuSP version 3.6 August, 2002...
  • Page 2 Other company trademarks are also acknowledged. While the information in this Guide is correct at the time of this publication, Xerox reserves the right at any time to change the information without notice. Changes are made periodically to this document.
  • Page 3: Table Of Contents

    1. Safety notices System safety European Union declaration of conformity Certification to 1999/5/EC Radio Equipment and Telecommunications Terminal Equipment Directive Electricity at Work Regulation - UK 2. Certifications FCC . . . USA Extra Low Voltage safety approval Industry Canada requirements European Union 3.
  • Page 4 TABLE OF CONTENTS The DocuSP controller The Printer System Hardware The processor The paper trays The electrical module The dry ink cartridge The photoreceptor The laser The fuser agent reservoir The inverter (duplex tray) The decurler lever The ground fault protector...
  • Page 5 Adjusting the binder tape registration Adjusting the heavy paper levers Adjusting for paper curl 6. Problem solving How problems are displayed Printer faults and fault windows When a fault occurs Resolving a recurring problem Clearing a binder tape fault DOCUTECH 61XX OPERATOR GUIDE...
  • Page 6 Calling for assistance 7. Technical information DocuTech 61xx hardware requirements DocuTech 61xx printer specifications DocuTech 61xx printer satisfaction guides Paper stock rotation Cleaning the processor sensors and the reflecting surfaces Cleaning the Q861 sensor Cleaning the Q1009 sensor and mirror...
  • Page 7 8. Supplies Supplies to keep in stock Ordering supplies DOCUTECH 61XX OPERATOR GUIDE Limitations Supplies ordered from the Supply Order Representative Supplies ordered from the Parts Marketing Representative TABLE OF CONTENTS 7-20...
  • Page 8 TABLE OF CONTENTS DOCUTECH 61XX OPERATOR GUIDE...
  • Page 9 TABLE OF CONTENTS DOCUTECH 61XX OPERATOR GUIDE...
  • Page 10 TABLE OF CONTENTS viii DOCUTECH 61XX OPERATOR GUIDE...
  • Page 11: Safety Notices

    Use of controls or adjustments, or performances other than specified herein, may result in hazardous radiation exposure. The Xerox DocuTech Models 6100, 6115, 6135, 6155, and 6180 are certified to comply with laser performance standards set by the U.S. Department of Health, Education, and Welfare as Class 1 laser products.
  • Page 12: Ozone Safety

    Xerox installation instructions ensures that concentration levels meet safe limits. Operation safety Your Xerox equipment and supplies have been designed and tested to meet strict safety requirements. These include safety agency examination and approval, and compliance to established environmental standards.
  • Page 13: European Union Declaration Of Conformity

    Keep all materials out of the reach of children. European Union declaration of conformity Approvals and The CE marking applied to this product symbolizes Xerox certification Europe Declaration of Conformity with the following applicable Directives of the European Union as of the dates indicated below.
  • Page 14 March 9, 1999: Council Directive 1995/5/EC on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity. A full declaration, defining the relevant directives and referenced standards can be obtained from your Xerox Ltd. representative. DocuTech 61xx Operator Guide...
  • Page 15: Certification To 1999/5/Ec Radio Equipment And Telecommunications Terminal Equipment Directive

    Any unauthorized alteration which includes the addition of new functions or the connections of external devices may impact this certi9fication. Please contact your local Xerox Europe representative for a list of approved accessories. Shielded cables must be used with this equipment to maintain compliance with the EMC Directive (89/336/EEC).
  • Page 16 Switzerland • United Kingdom In the event of problems, you should contact your local Xerox representative in the first instance. The product has been tested to and is complaint with TBR21, a specification for terminal equipment for use on analogue switched telephone networks in the European Economic Area.
  • Page 17: Electricity At Work Regulation - Uk

    Xerox Europe Technical Centre for advice prior to any test implementation. The address of the Xerox Technical Centre is provided in the previous section, European Union declaration of conformity. Xerox equipment should, however, be properly and regularly serviced and maintained at all times.
  • Page 18 Xerox Europe Customer Service Engineers ensure Xerox equipment is serviced and maintained to exacting Xerox safety standards. If you would like your Xerox equipment to be serviced and maintained to such high standards, please contact your local Xerox Europe Customer Service Organization. They will be pleased to assist you.
  • Page 19: Your Responsibility

    AND MAY CAUSE DEATH, PERSONAL INJURY AND/OR DAMAGE TO PROPERTY. Question I would like to carry out my own safety tests on the Xerox temperament in my premises. Answer You may, of course, request such tests as you deem necessary to satisfy yourself that your Xerox equipment is safe.
  • Page 20: Additional Queries

    Safety notices Additional queries Please contact the Xerox Europe Technical Centre or your authorized Xerox representative if you have any queries regarding the information provided in this document. 1-10 DocuTech 61xx Operator Guide...
  • Page 21: Certifications

    FCC to operate this equipment. If requested, provide these numbers to the telephone company. Extra Low Voltage safety approval The Xerox DocuTech Models 6100, 6115, 6135, 6155, and 6180 are in compliance with various governmental agencies and national safety regulations. All system ports meet the requirements for Extra Low Voltage (ELV) circuits for connection to customer-owned devices and networks.
  • Page 22: Industry Canada Requirements

    Certifications Industry Canada requirements Notice: The Canadian Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational, and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction. •...
  • Page 23: European Union

    Changes of modifications to this equipment not specifically approved by Xerox Europe may void the user’s authority to operate this equipment. Shielded cables must be used with this equipment to maintain compliance with the EMC Directive (89/336/EEC).
  • Page 24 Certifications DocuTech 61xx Operator Guide...
  • Page 25: Introduction

    Xerox Document Services Platform Series. About this guide The guide is intended for Xerox DocuTech 6100, 6115, 6135, 6155, or 6180 operators whose job consists of the routine operation of this printing system: operating each of the system...
  • Page 26: Contents

    Enter–Within procedures, the two-step process of keying in data and pressing <RETURN> (for example, enter y). • Italics–Document and library names are shown in italics (for example, the Xerox Document Services Platform Series System Guide). • Square brackets–Names of options you select are shown in square brackets (for example, Select [Exit]).
  • Page 27 • Vertical bars–Alternatives to specified arguments are separated by vertical bars (for example, -pdl <ps | hppcl | ascii | tiff>). NOTE: Notes contain important supplemental information pertaining to the task that you should read. CAUTION: Cautions alert you to an action that could damage hardware, software, or your data.
  • Page 28 Introduction DocuTech 61xx Operator Guide...
  • Page 29: System Components

    DocuSP controller. This electronic image is then passed directly on to the printer for production. The DocuTech 6100 prints up to 96 prints per minute using 8.5 x 11 inch (216 x 279 mm) stock. With 17 x 11 inch (432 x 279 mm) stock, the print rate is 57 prints per minute.
  • Page 30: The System

    The basic hardware components of the DocuTech 61xx systems are the DocuSP controller and the printer. The DocuSP controller is a Sun platform. The printer consists of a processor and a finisher, with an optional interposer available for the 6100, 6115, and 6135.
  • Page 31 Figure 4-1. DocuTech 6100/6115/6135 system hardware 1. Sun platform with DocuSP software 2. DocuTech 6100/6115/6135 printer 3. Processor 4. Finisher For the DocuTech 6155 and 6180, the printer consists of a processor, an interposer, and a finisher. DocuTech 61xx Operator Guide...
  • Page 32: The Docusp Controller

    You communicate through the DocuSP software by selecting and managing the jobs displayed on the screen and sending them to the printer for production. The system also communicates messages and instructions to you on the Print Services interface screen.
  • Page 33: The Printer

    The Printer The Xerox DocuTech 6100, 6115, or 6135 printer consists of the processor, the interposer (optional), and the finisher. The Xerox DocuTech 6155 or 6180 consists of the processor, the interposer, and the finisher. These modules work together to produce collated or uncollated, unfinished, stitched or bound prints as required.
  • Page 34: The Paper Trays

    The system circuit breakers are located behind the door of the electrical module. To remove all power from the printer, all three circuit breakers must be in the down position. For the printer to operate properly, all three circuit breakers must be in the up position.
  • Page 35: The Laser

    The laser A laser is used to create an invisible image on the photoreceptor. The electronic master of a job communicates instructions to the laser, causing the laser to switch on and off to create the image. The fuser agent reservoir Fuser agent is used to prevent paper that is passing through the fuser from sticking to the fuser roll.
  • Page 36: The Interposer

    System components In the event of an unexpected loss of processor power, you should check the status of the ground fault protector. No red light is visible when the device is in its normal state and the power is on. When the device has tripped, a red indicator light is on, and the white-handled circuit breakers are in the off position.
  • Page 37: Upper Entrance Transport

    4. Tray 4 5. Upper exit transport 6. Tray 5 7. Lower entrance transport 8. Lower turn transport 9. Lower exit transport 10. Lower vertical transport 11. Loop transports Upper entrance transport The upper entrance transport receives the print from the processor.
  • Page 38: Lower Entrance Transport

    System components Lower entrance transport The lower entrance transport receives sheets from tray 3 to the processor. Lower turn transport The lower turn transport inserts sheets from tray 5 into the lower exit transport. Lower exit transport The lower exit transport delivers sheets from tray 5 in the Interposer or from tray 3 in the finisher, to the processor.
  • Page 39: The Bindexer

    Figure 4-5. Finisher components The following lists the finisher components: 1. Bindexer 2. Stitcher 3. Stacker 4. Binder 5. Binder tape reel 6. Stitcher wire spools 7. Top tray The bindexer The bindexer is a three-bin sorter that collates the pages of each print set.
  • Page 40: The Stitcher

    The stacker also can be unloaded during the printing cycle to check the quality of the print sets by changing the printer options. NOTE: For more information, refer to the on-line help system.
  • Page 41: The Paper Paths

    The paper paths The path that the print stock takes as it moves through the Processor and Finisher depends on the requirements of the job and if there is an Interposer. Figure 4-6. Paper path areas The numbers in figure 4-6 identify the following paper path areas: •...
  • Page 42 System components 4-14 DocuTech 61xx Operator Guide...
  • Page 43: Routine Maintenance

    Adding paper You can add the same kind of paper to a tray when the supply is low without stopping the printer. You must have the same paper or stock loaded in two trays for the system to continue printing while you are loading the other tray.
  • Page 44 6. Load the required paper into the paper tray. Load paper with the curl side facing down. Load Xerox paper with the package wrapper seam side facing up. NOTE: When loading drilled paper, be sure to fan the edge where the holes are located.
  • Page 45: Adding Paper To Trays 3, 4, Or 5

    Figure 5-2. Positioning the stack For stock outside the recommended limits, refer to the "Technical information" chapter in this guide. 8. Move the rear guide forward until it touches the edge of the stack. 9. Lower the feed belt. 10. Close the tray slowly, but firmly, until it latches. Adding paper to trays 3, 4, or 5 Paper tray 3 or 5 is used to supply the largest volume of paper required for your jobs.
  • Page 46 4. Load the required paper into the paper tray. Load paper with the curl side facing down. Load Xerox paper with the package wrapper seam side facing up. NOTE: When loading drilled paper, be sure to fan the edge where the holes are located.
  • Page 47: Cleaning And Maintenance Overview

    Refer to the System Guide for information on clearing faults. The system provides dry ink to the printer from a cartridge located in the printer. When the screen displays a low dry ink message, a full dry ink cartridge should be installed.
  • Page 48: Precautions You Should Take

    • Use only the cleaning and replacement supplies that are approved or recommended by Xerox. If you use other supplies, you may damage the system. • Keep supplies in stock as listed in the section, “Supplies to keep in stock”, in this guide.
  • Page 49: Cleaning The Binder

    • Always use a drop cloth when replacing the dry ink cartridge, dry ink waste container, or when adding fuser agent. • Some parts of the system, such as the fuser, get hot during operation. To ensure that you do not burn yourself, be careful when working around these parts.
  • Page 50 Routine maintenance A sharp edge on the plastic binder platen cleaner or on the tape spool sometimes occurs as a result of removing the cleaner. This sharp edge could cause finger cuts. To avoid damage to the system, do not use any liquids or any abrasive material to clean the binder.
  • Page 51: Cleaning The Binder Tape Guides

    b. If binder tape is in the area of the cleaner, pull the reel c. Lift up on the cleaner and push down against the single d. Continue to move the cleaner in the same manner until NOTE: Ensure that the following cleaning procedures are performed in the order listed.
  • Page 52: Cleaning The Binder Platen

    Routine maintenance Figure 5-7. Cleaning the tape guides Cleaning the binder platen The following steps must be performed to clean the binder platen. 1. Use the binder platen cleaner to clean the top and side surfaces of the binder platen until all the glue is removed. 2.
  • Page 53: Cleaning The Flappers

    Routine maintenance Figure 5-8. Cleaning the binder platen Cleaning the flappers Using the binder platen cleaner, clean the top and side surfaces of the binder flappers until all the glue is removed. DocuTech 61xx Operator Guide 5-11...
  • Page 54: Cleaning The Calipers

    Routine maintenance Figure 5-9. Cleaning the flappers Cleaning the calipers Using the binder platen cleaner, clean the binder caliper surfaces until all the glue is removed. 5-12 DocuTech 61xx Operator Guide...
  • Page 55: Closing The Binder

    Replacing the dry ink cartridge When directed by a screen message, replace the dry ink cartridge. If the cartridge is not replaced, the printer will eventually stop, and it will not operate until a new cartridge is installed.
  • Page 56 Routine maintenance To prevent dry ink spills, remove the cartridge only when directed to do so by a message on the screen. The following steps must be performed to replace the dry ink cartridge. Do not use warm or hot water, or general cleaning solvents to remove dry ink from your skin or clothing.
  • Page 57 4. Install a new dry ink cartridge, as shown in figures 5-12 and 5-13. a. Turn a new cartridge of dry ink upside down and shake b. Insert the full cartridge until it stops. c. Move the green handle to the latched position. DocuTech 61xx Operator Guide Figure 5-11.
  • Page 58 Routine maintenance d. Slide the full cartridge all the way into the system. e. Hold the cartridge in place with one hand and remove the 5. Close the processor doors. 5-16 Figure 5-12. Inserting and latching the cartridge paper seal by pulling it toward you with the other hand. Discard the seal along with the drop cloth.
  • Page 59: Replacing The Dry Ink Waste Container

    When directed by a screen message, replace the dry ink waste container. If the dry ink waste container is not replaced, the printer will eventually stop, and it will not operate until the dry ink waste container is replaced. Do not tip the waste container.
  • Page 60 Routine maintenance b. Remove the cap from the top of the full dry ink waste c. Place the removed cap over the opening on the end of the d. Do not remove the cap on the new container. 5-18 Figure 5-14. Removing the full waste container container.
  • Page 61 Routine maintenance Figure 5-15. Placing the cap on the waste container e. Slide a new, empty dry ink waste container all the way into the system until the container stops, as shown in figure 5- Figure 5-16. Inserting the new, empty container 4.
  • Page 62: Adding Fuser Agent

    Routine maintenance Adding fuser agent When directed by a message, add fuser agent as soon as possible. If fuser agent is not added, the printer will stop after approximately 5,000 prints. It will not run until fuser agent is added.
  • Page 63 Fuser agent contains silicone, which can cause irritation upon contact with the eye. Make sure that you wash your hands with soap and water after you finish this procedure. 4. Fill the fuser agent reservoir. a. Pull the fuser agent reservoir out until it stops. b.
  • Page 64 Routine maintenance Fuser agent spills cause the floor to be slippery. If any fuser agent is spilled onto the floor, it must be removed immediately. c. Open a new box of fuser agent and remove the bottle. d. Carefully pour the fuser agent into the reservoir until the 5-22 Figure 5-18.
  • Page 65 Routine maintenance Figure 5-19. Adding the fuser agent e. Replace the reservoir cap by turning it clockwise. CAUTION Do not push the fuser agent bottle into the reservoir with excessive force. There is an anti-splash seal in the reservoir that could be damaged. f.
  • Page 66: Replacing The Stitcher Spool A

    Routine maintenance Figure 5-20. Closing the fuser drawer 6. Close the processor doors. The fuser agent message will disappear after the system makes approximately 20 prints. Replacing the stitcher spool A Use this procedure to replace stitcher spool A in the system. Check stitcher spools A and B visually during the warm-up cycle.
  • Page 67 Figure 5-21. Releasing the stitcher head 4. Remove the stitcher wire plug. a. The stitcher wire plug is located above the binder area, as b. Press and hold down the release clip. c. Pull the plug out of the stitcher head. 5.
  • Page 68 Routine maintenance • • 5-26 If there is no wire on the spool, use the wire cutters to pull the remaining wire carefully out of the tubing, as shown in figure 5-23. NOTE: The wire cutter tool needed to perform this procedure is located next to stitcher spool B.
  • Page 69 6. Insert the plug into the measuring bracket, as shown in figure 5-25. Figure 5-25. The measuring bracket 7. Release and remove stitcher spool A. a. Locate the green pin release handle under spool B, as DocuTech 61xx Operator Guide Figure 5-24.
  • Page 70 Routine maintenance b. Pull and hold the handle forward and remove the pin. c. Release the handle and remove stitcher spool A. 8. Install the new stitcher spool. a. Slide the new stitcher spool into position with the paper b. Replace the stitcher spool pin. Push it down until it locks 5-28 Figure 5-26.
  • Page 71 9. Remove any damaged wire. Hold the wire on the spool to prevent eye injury and to keep the wire from unwinding. a. Locate the end of the wire on the new spool. b. Using the wire cutters, carefully clip any bent or twisted c.
  • Page 72 Routine maintenance 10. Feed the wire slowly into the tubing until the wire extends from the stitcher plug, as shown in figure 5-29. Figure 5-29. Feeding the wire 11. Remove the stitcher plug from the measuring bracket. 5-30 Figure 5-28. Removing the paper wrapper NOTE: Hold the wire between the thumb and forefinger of both hands.
  • Page 73: Storing The Binder Tape Reels

    12. Slowly and carefully pull about 3 feet (1 meter) of wire from the spool. 13. Cut the wire, leaving about 2 inches (51mm) of wire extending from the end of the stitcher plug. 14. Insert the plug into the measuring bracket. 15.
  • Page 74 Routine maintenance Figure 5-30. Storing binder tape in a cool, dry place Perform the following steps to store the binder tape wheels. 1. Always store binder tape in a dry place cooler than 90°F (32°C). 2. Keep stored rolls in their original unopened containers. 3.
  • Page 75: Replacing The Binder Tape Reel

    Refer to the procedure, Replacing the binder tape reel, in this guide for information on how to remove and replace the binder tape reel. Replacing the binder tape reel Use this procedure to replace the binder tape in the system. To ensure proper binding and to reduce binder tape jams, do not leave binder tape in the system when the binder is not in use.
  • Page 76 Routine maintenance a. Lift the pressure roll release handle and remove the tape b. Rewind the tape onto the tape reel. 4. Slide the tape reel off the tape reel drive. a. Move the reel retainer in the center of the reel to the b.
  • Page 77 a. If necessary, rotate the tape reel slightly until it clicks into b. Move the reel retainer to the locked position. 6. Follow the instructions on the binder tape loading label and thread the tape through the tape feeder. DocuTech 61xx Operator Guide position.
  • Page 78 Routine maintenance Figure 5-36. Threading the tape through the tape feeder 7. Thread the tape around the drive roll to the edge of the pressure roll. Figure 5-37. Threading the tape to the pressure roll 8. Turn the green knob clockwise until the tape extends at least 2 inches (51mm) beyond the tape guides.
  • Page 79 Figure 5-38. Feeding the tape manually 9. Cut the tape. a. Lift up on the green tape cutter handle, as shown in figure b. Remove the cut piece of tape. 10. Close the binder drawer. DocuTech 61xx Operator Guide 5-39. Figure 5-39.
  • Page 80: Adjusting The Binder Tape Registration

    Routine maintenance 11. Close the finisher doors. Adjusting the binder tape registration The binder tape knob is used to align the registration of the binder tape to the top edge of a bound book. This procedure has no effect on the length of the tape, but you should perform this procedure before adjusting the tape length.
  • Page 81 Figure 5-40. Locating the binder tape knob The knob is spring loaded and moves in increments to change the location of the binder tape. Each increment equals a change of 0.1mm, up or down, on the edge of the book. One full rotation of the knob is equal to 0.04 inch (1mm).
  • Page 82 Routine maintenance • 8. Close the finisher doors. 9. Run a test binder job to check your adjustment. 10. Perform the procedure again as needed. 5-40 Figure 5-41. Adjusting the tape position up Pull the knob and rotate it counterclockwise to move the tape toward the bottom edge of the book.
  • Page 83: Adjusting The Heavy Paper Levers

    Adjusting the heavy paper levers This system can handle a variety of papers. Some heavier weight paper or longer paper may cause skewing problems. Adjust the heavy paper levers to prevent this skewing. Adjust the heavy paper levers when you have skewed prints. Perform the following steps to adjust the heavy paper levers.
  • Page 84: Adjusting For Paper Curl

    Routine maintenance b. Lower the left and right black levers to the horizontal 7. Close the processor door. Adjusting for paper curl Each sheet of paper has a natural curve called the curl. Storing or using the paper under humid conditions may increase the curl. When too much curl causes paper handling problems, adjust the decurler in the processor.
  • Page 85 Figure 5-45. Measuring the paper curl 3. Place the bottom edge of the prints over the paper curl measurement chart in this guide. • • NOTE: Superior performance for greater than substance 32 (120 g/m2) can be achieved between +1 and -1 curl. DocuTech 61xx Operator Guide If the print curl on the printed paper measures between +1 and - 2, do not change the decurler setting.
  • Page 86 Routine maintenance 5-44 DocuTech 61xx Operator Guide...
  • Page 87 NOTE: Corners of the sheets of paper should not exceed the curl shown in this chart. See the example above. Note: Move Green Decurler lever left DocuTech 61xx Operator Guide RECOMMENDED CAUTION FLAT Routine maintenance Image Move Green Decurler lever right 5-45...
  • Page 88: Adjusting The Decurler Lever

    Routine maintenance Adjusting the decurler lever Perform the following steps to adjust the decurler lever. Do not use any paper that is not suitable for system use. 1. Open the right door of the processor. 2. Locate the decurler lever in area 7 of the paper path, as shown in figure 5-46.
  • Page 89: Problem Solving

    Software problems usually show up as messages in the status area of the screen or as fault codes on the fault frames. Some software problems affect hardware behavior. For example, the printer may operate without producing any prints. This is a condition called "dead cycling." DocuTech 61xx Operator Guide...
  • Page 90: Printer Faults And Fault Windows

    If this type of fault is not resolved, a fault requiring immediate attention will result eventually. When a fault occurs When a fault occurs in the printer an indicator will appear on the DocuSP Print Services window and a Printer Faults message will appear.
  • Page 91: Resolving A Processor Problem

    Remember that the fuser and binder area surfaces are hot. Proceed with caution when clearing all jams. Resolving a processor problem Table 6-1. Resolving a processor problem Problem Suggested solutions Paper tray elevator Ensure that the stock is loaded properly in the paper trays, with the rear fails to rise or lower and side guides against the stock stack.
  • Page 92 Printer is dead cycling; If the printer is running, but not making any prints, and no message is it is running, but not displayed on the screen, open a processor door to stop the printer. If this making any prints problem repeats, refer to the procedure, "Calling for assistance,"...
  • Page 93 Adjust the decurler. Refer to the procedure, "Adjusting for paper curl," in this guide. Fault Code P10-216 This is a printer problem. Switch the printer off and on. Allow a minimum of 30 seconds between switching the printer off and switching the printer back on.
  • Page 94 Problem solving Table 6-1. Resolving a processor problem Processor power is off The processor or the DocuSP controller may have an electrical problem. If unexpectedly the DocuSP controller has an electrical problem, it may shut off the power to the processor. 1.
  • Page 95: Resolving An Interposer Problem

    Problem Suggested solutions Repeated jams in Follow the jam clearance diagram in the Printer Fault Clearance window interposer carefully to ensure all paper has been cleared. Make sure the stock in trays 4 and 5 have been loaded correctly. Refer to the Satisfaction guides in chapter 4, “Technical Information”, for information...
  • Page 96 Refer to information on calling the Customer Support Center in this guide. Stitcher fault codes Select the [Finishing] button on the Printer Manager window. Deselect displayed in the fault [Stitcher] on the Finishing window and refer to the procedure, "Calling for frame assistance,"...
  • Page 97: Clearing A Binder Tape Fault

    Table 6-3. Resolving a finisher problem Sheets are spilling out The capacity of the top tray is 500 sheets of substance 20 (75 g/m2) or 2 of the top tray inches (51 mm) in height. When intermixed stock or paper heavier than substance 20 (75 g/m2) is being run, the capacity of the top tray is reduced.
  • Page 98: Clearing A Stitcher Spool A Fault

    Problem solving The binder tape adhesive is hot, approximately 425°F (218°C). Allow the binder to cool for 5 minutes with the finisher doors and top cover open before touching the binder tape. 7. If area 18 is not displayed, proceed to step 10. 8.
  • Page 99 Figure 6-1. Stitcher head release handle 5. Remove the stitcher wire plug. a. The stitcher wire plug is located above the binder area, as b. Press and hold down the release clip. c. Pull the plug out of the stitcher head. 6.
  • Page 100 Problem solving a. Using the wire cutters, slowly and carefully pull b. The wire cutter tool needed to perform this procedure is c. Cut the wire carefully, leaving approximately 2 inches (50 7. Insert the plug into the measuring bracket, as shown in figure 6-4.
  • Page 101 Figure 6-4. The measuring bracket 8. Feed the wire until the wire touches the back of the measuring bracket. 9. Remove any stitcher wire fragments. a. Fold a piece of copy paper in half lengthwise. Place the b. Pull out the stitcher knob and allow it to snap back into DocuTech 61xx Operator Guide folded sheet of copy paper under the stitcher head, as shown in figure 6-5.
  • Page 102 The stacker will not deliver printed sets if the stitcher panel is left in the up position. 14. Lower the stitcher panel. 15. Close the finisher doors. The printer icon indicates "Ready." 6-14 Figure 6-5. Removing the wire fragments any wire fragments into the system.
  • Page 103: Customer Support Center Directed Tasks

    Customer Support Center directed tasks The following tasks should be performed when a Customer Support Center Representative asks you to do so. Performing these tasks when requested may save you a visit from a Service Representative. Cleaning the processor sensors and the reflecting surfaces Cleaning the Q861 sensor Cleaning the Q861 sensor should be performed only when a Customer Support Center Representative asks you to do so.
  • Page 104: Cleaning The Q1009 Sensor And Mirror

    Problem solving Figure 6-7. Cleaning the Q861 sensor 5. Lower the area 4 green handle. 6. Close the processor doors. Cleaning the Q1009 sensor and mirror Cleaning the Q1009 sensor and mirror should be performed only when directed by a Customer Support Center Representative. Perform the following when it is necessary to clean the Q1009 sensor.
  • Page 105: Clearing Or Cleaning The Finisher Sensors

    Figure 6-8. Q1009 sensor location 3. Clean the sensor and mirror: a. Apply a small amount of lens and mirror cleaner to a b. Wipe the sensor and mirror gently with the cleaning pad. 4. Close the processor doors. Clearing or cleaning the finisher sensors Clearing the finisher sensors should be performed only when directed by a Customer Support Center Representative.
  • Page 106: Clearing The Q1201 Sensor

    Problem solving Figure 6-9. Folding the paper 2. Use the folded sheet of paper to clear any obstructions in the following sensor areas. Clearing the Q1201 sensor Clearing the Q1201 sensor should be performed only when directed by a Customer Support Center Representative. 1.
  • Page 107: Clearing The Q1202 And Q1203 Sensors

    Figure 6-10. Locating the Q1201 sensor 3. Brush a folded sheet of paper under the sensor to clear any obstructions. 4. Close the processor cover. Clearing the Q1202 and Q1203 sensors Clearing the Q1202 and Q1203 sensors should be performed only when directed by a Customer Support Center Representative.
  • Page 108 Problem solving Figure 6-11. Locating the Q1202 and Q1203 sensors 3. Brush a folded sheet of paper under each sensor to clear any obstructions, as shown in figure 6-12. Figure 6-12. Clearing the Q1202 and Q1203 sensors 4. Close the finisher top cover. 6-20 DocuTech 61xx Operator Guide...
  • Page 109: Cleaning The Q1222 And Q1210 Sensors

    Cleaning the Q1222 and Q1210 sensors Cleaning the Q1222 and the Q1210 sensors should be performed only when directed by a Customer Support Center Representative. Perform the following when it is necessary to clean the Q1222 and the Q1210 sensors. 1.
  • Page 110: Clearing The Q1205, Q1206, And Q1207 Sensors

    Problem solving Figure 6-14. Locating the Q1222 and Q1210 sensors 4. Wipe each sensor gently with a soft cloth to clean them. 5. Close the finisher top cover. Clearing the Q1205, Q1206, and Q1207 sensors Clearing the Q1205, Q1206, and Q1207 sensors should be performed only when directed by a Customer Support Center Representative.
  • Page 111: Clearing The Q1213 Sensor

    Figure 6-15. Locating the Q1205, Q1206, and Q1207 sensors 4. Brush a folded sheet of paper across each sensor to clear any obstruction. 5. Close the bindexer and finisher doors. Clearing the Q1213 sensor Clearing the Q1213 sensor should be performed only when directed by a Customer Support Center Representative.
  • Page 112: Clearing The Q1221, Q1218, And Q1227 Sensors

    Problem solving Figure 6-16. Q1213 sensor 4. Brush a folded sheet of paper across the sensor to clear any obstruction. 5. Close the binder drawer and the finisher doors. Clearing the Q1221, Q1218, and Q1227 sensors Clearing the Q1221, Q1218, and Q1227 sensors should be performed only when directed by a Customer Support Center Representative.
  • Page 113: Clearing The Camming Motor

    Figure 6-17. Locating the Q1221, Q1218, and Q1227 sensors Figure 6-17 shows the following sensors: 1. Q1221 sensor 2. Q1218 sensor and the sensor detector 3. Q1227 sensor and the sensor detector 3. Brush a folded sheet of paper across the sensor to clear any obstruction.
  • Page 114 Problem solving The fuser roll is approximately 425°F (218°C). Do not touch the fuser roll when performing this procedure or you may get burned. 1. Open the processor doors. 2. Open the fuser drawer. a. Grasp the green handle on the fuser drawer, as shown in b.
  • Page 115: Calling For Assistance

    Figure 6-19. Camming motor brake release 6. Release the brake release when the camming motor stops running. 7. Close the fuser drawer. a. Push in the fuser drawer until it latches into place. b. Ensure that the drawer is latched before closing the 8.
  • Page 116 2. Record the following information displayed on the screen which you may need to give to the support center: Host Name, Host ID, IP Address, Phone Number, Software Level, Software License Number, Service Option and Printer Serial Number. 3. Record any codes appearing on the screen.
  • Page 117: Technical Information

    This section contains the hardware and software capacity guidelines for the DocuTech 6100, 6115, 6135, 6155, and 6180 systems. It includes the specifications for the printer, as well as the satisfaction guides for paper trays and stock. For complete system specifications, refer to the appropriate Installation Planning Guide.
  • Page 118: Heat Output

    The tables below provide information about the heat output of the Models 6100, 6115, 6135, 6155, and 6180 printers. For further information, refer to the printer specific Installation Planning Guide. Table 7-3. Heat output for the DocuTech 6100, 6115, or 6135 Module • Printer/finisher (with binder on) •...
  • Page 119: Paper Tray Capacities

    6135 print rate (per 135 prints - 8.5 x 11 inch (216 x 279 mm) stock minute) 57 prints - 17 x 11 inch (432 x 279 mm) stock Performance can be less than optimal for some unique stock sizes. For example, for stock having a process direction dimension that is equal to or greater than 8.6 inches (218 mm) and less than or equal to 9 inches (229 mm) the performance at best will be 131 pages per minute.
  • Page 120 Technical information Tray 2 Stock sizes US Letter (8 1/2 x 11 inches) US Legal (8 1/2 x 14 inches) 9 x 11 inches 8 1/2 x 13 inches 223 x 297 mm Custom (Width = 8 to 9 inches (203 to 229 mm), Length = 10 to 14 inches (254 to 356 mm)) Capacity 600 sheets, substance 20 (75 g/m2)
  • Page 121: Additional Paper Capacities

    JIS B4 Custom (Width = 8 to 17 inches (203 to 432 mm), Length = 10 to 14.33 inches (254 to 364 mm)) Capacity 550 sheets, substance 20 (75 g/m2), post-process only Tray 5 Stock sizes US Letter (8 1/2 x 11 inches) US Legal (8 1/2 x 14 inches) US Ledger (17 x 11 inches) 9 x 11 inches...
  • Page 122: Docutech 61Xx Printer Satisfaction Guides

    15 sheets (7 sheets with index covers) to 125 sheets of substance 20 (75 g/m2) or equivalent thickness Binds per spool Approximately 425 DocuTech 61xx printer satisfaction guides Use the following information to ensure your satisfaction with the feeding of the print material. Stock storage Although the system was designed to handle a wide range of stock, many factors can affect performance and print quality.
  • Page 123 • Plan the jobs to minimize the amount of paper left in the system during the night. • Load the paper quantity based on the number of prints required. • When paper is taken from a storage area with a different humidity or temperature, keep it in the room where it will be used for at least 48 hours before loading the paper into the system.
  • Page 124: Stock Satisfaction Guides

    Technical information Stock satisfaction guides Table 7-5. Satisfaction guide for paper trays 1 and 2 Reliable feeds may be Stock expected Size 8 x 10 inches to 9 x 14 inches (203 x 254 mm to 229 x 356 mm) Weight Substance 20 to 110 (75 to 200 g/m2)
  • Page 125 Slightly curled paper Do not use excessively curled paper Intermixed weights Substance 110 (200 g/m2) Xerox vellum must be long grain. Do not Full cut tabs use short grain. Label stock Precut tabs - use tray 1 or 2.
  • Page 126 Suggested alternatives Slightly curled paper Do not use excessively curled paper Intermixed weights Substance 110 (200 g/m2) Xerox vellum must be long grain. Do not Full cut tabs use short grain. Label stock Refer to the “Using various stocks” section for any stock Adhesive drafting film not defined in this guide.
  • Page 127: Using Various Stocks

    Substance 13 (49 g/m2) paper Substance 16 (60 g/m2) paper Substance 20 (75 g/m2) paper Card stock Xerox substance 65 (176 g/m2) Substance 110 (200 g/m2) long grain (index) DocuTech 61xx Operator Guide Less reliable feeds may be expected Slightly curled paper Paper with reinforced edges Table 7-10.
  • Page 128 Technical information Stock type Xerox 4024, substance 20 (75 g/m2) 3 hole drilled 4 hole drilled 7 hole drilled Never-tear, 3 hole drilled Never-tear 3 hole drilled, edge reinforced, 4024 DP paper Transparencies with a 0.5 inch (13 mm) white stripe...
  • Page 129 Load the window stock face-up into a tray (tray 1 or 2 is recommended) with the top edge toward the front of the tray. If running plastic-covered window stock, there may be some distortion. To test, run a proof copy. Xerox Carbonless Paper is recommended. Technical information 7-13...
  • Page 130: Using Non-Standard Stock

    Technical information Using non-standard stock Using stock of non-standard width or length in the printer may have a negative impact on system performance. Refer to the following table for a listing of sizes and possible resulting impacts. Table 7-11. Stock width impact on system performance Stock width 8.67 to 9 inches (221 to 229...
  • Page 131: Finisher Satisfaction Guides

    Table 7-12. Stock length impact on system performance Stock length 10 inches (254 mm) to less than 11 inches (279 mm) 11.2 inches (284 mm) to less than 11.5 inches (292 mm) 11.9 inches (302 mm) to less than 12.2 inches (310 mm) 13.5 inches (343 mm) to less than 13.7 inches (348 mm) Finisher satisfaction guides...
  • Page 132 Technical information Reliable stacking may be Stock expected Stacker Unfinished sheets: capacity 3300 sheets, substance 16 (60 g/m2) 3000 sheets, substance 20 (75 g/m2) 2500 sheets, substance 24 (90 g/m2) 1875 sheets, substance 32 (120 g/m2) 1360 sheets, substance 110 (200 g/m2) Type or Xerographic bond paper in condition...
  • Page 133 Table 7-14. Stitcher satisfaction guide Reliable stacking may be Stock expected Type or Xerographic bond paper in condition good condition Drilled paper Table 7-15. Binder satisfaction guide Reliable stacking may be Stock expected Size 8 x 10 inches to 9 x 14 inches (203 x 254 mm to 229 x 356 mm) Weight: Main...
  • Page 134 Technical information Table 7-15. Binder satisfaction guide Reliable stacking may be Stock expected Set size limits Maximum collated: 125 sheets of substance 20 (75 g/m2) or equivalent thickness Minimum collated: 15 sheets of substance 20 (75 g/m2) (7 sheets with index covers) or equivalent thickness Maximum uncollated:...
  • Page 135: Paper Stock Rotation

    Operator that the paper stock to be rotated will not fit in the Bypass Transport. The Signature Booklet Maker attached to a DocuTech 61xx printer is only capable of handling paper stock up to 9 inches (229 mm) in length in a portrait orientation. DocuTech 61xx Operator Guide...
  • Page 136: Limitations

    18 inches (457 mm). • The paper stock must be within the paper stock size parameters of the DocuTech 61xx printer paper trays. Refer to the DocuSP controller on-line help system for information on setting finisher devices and finisher profiles to enable rotation to a third party finisher.
  • Page 137 *Although the diagonal meets the 18-inch (457 mm) rotation limit, the paper stock long dimension exceeds the processor path width. The sheet must stay in the short-edge feed orientation throughout the paper path. Table 7-18. Common sizes used in Europe, Japan, Canada, etc. Common size Inches name...
  • Page 138 Technical information Figure 7-1. Rotatable and non-rotatable sizes (“as loaded” Sizes whose dimensions are located on the left of the curve or on the line itself have a diagonal that is less than or equal to 18.0 inches (457 mm) and therefore can be rotated. Those sizes whose dimensions are located to the right of the curve have diagonals greater than 18.0 inches (457 mm) and therefore cannot be rotated.
  • Page 139: Supplies

    Supplies to keep in stock Check the supplies regularly and reorder supplies from the appropriate Xerox Representative before the last item is used. Do not use any supplies not approved by Xerox. You can damage the system by using supplies other than those recommended.
  • Page 140: Ordering Supplies

    Supplies In Canada, these supplies are available through the Xerox Service Representative. Ordering supplies In the United States: Call the Supply Order Representative by dialing this toll-free number: 1-800-822-2200, Monday through Friday, between 8:00 a.m. and 5:00 p.m. Call the Parts Marketing Representative by dialing this toll-free number: 1-800-828-5881, Monday through Friday, between 8:00 a.m.

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