Mitel 6910 User Manual page 132

MANAGING CALLS
The illustration above shows 2 accounts configured on the phone. Accounts must be setup by your
System Administrator.
: If the BroadSoft BroadWorks Executive and Assistant Services feature is enabled and your
NOTE
phone is configured with the Assistant's role, an additional Forward Filtering option may be available
on the Account Configuration page. For information on the BroadWorks Executive and Assistant
Services feature, refer to
For each account, enable the CFWD state by placing a check mark in one or more of the following
5.
State fields:
All
–
Busy
–
No Answer
–
The All option forwards all incoming calls for this account to the specified phone number regardless
of the state of the phone. The phone can be in the Busy or No Answer states, or can be in the idle
state. The phone still forwards all calls to the specified number.
The Busy option call forwards incoming calls only if the account is in the busy state. The calls are for-
warded to the specified phone number.
The No Answer option call forwards incoming calls only if the account rings but is not answered in the
defined number of rings. The call gets forwarded to the specified number.
: You can use the Busy and No Answer states together using different forwarding phone
NOTE
numbers. If these states are enabled for an account (the All state is disabled), and the phone is in
the busy state when a call comes in, the phone can forward the call to the specified phone number
(e.g. voicemail). If there is no answer on the phone after the specified number of rings, the phone
can forward the call to a different specified number, such as a cell phone number.
For each account, in the Value field, enter the phone number for which you want the incoming calls
6.
to forward to if the phone is in the specified state.
BroadSoft BroadWorks Executive and Assistant
DND AND CALL FORWARD
Services.
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