Warranty; Important Safety Information - Whyte KYNAMIC Quick Start Manual

Table of Contents

11 WARRANTY

Whyte Bikes Ltd warrants with the purchaser of a new Whyte bike, or a Whyte Certified Refurbished bike, that the frame will be free from defects in materials

and workmanship for a period of two years from the date of purchase. The duration of the limited frame warranty can be extended to four years by registering

your purchase online (excluding Whyte Certified Refurbished bikes). Registration must occur within 28 days of the purchase date via the online registration

form, together with a valid proof of purchase. The cosmetic finish of the frame, including all paint and graphics is warranted for a period of one year from date

of purchase. This warranty does not cover in any case, damages derived from inadequate use, falls or accidents, incorrect installation, lack of maintenance or

not observing the recommended usage category, storage, and charge guidance.

The Main Pivot Bearings fitted to Whyte Full Suspension bikes are warranted for life (original owner only for both new and Whyte Certified Refurbished bikes).

This limited warranty is subject to the following conditions:

1. The bike must be supplied fully assembled from an official Whyte retailer's premises or, in the case of Whyte Certified Refurbished bikes, direct from us via

our Outlet store.

2. The instructions for use, maintenance and cleaning of the frame must be followed and all usual precautions to protect the frame from the elements must be

taken at all times as the frame may suffer damage if it is neglected or not properly maintained and cleaned.

3. Normal wear and tear, crash damage or accidental damage is excluded from this warranty.

4. This warranty will not apply to frames which have been improperly assembled; or modified; or have had parts or accessories fitted which are not compatible

with the frame.

5. Repainting or re-lacquering a metal frame will invalidate the warranty where the process involves heating the frame to over 180 Celsius. Repainting or re-

lacquering a carbon frame will invalidate this warranty altogether.

6. This warranty will not apply to frames used for racing, jumping, trick riding or any other non standard use.

7. This warranty does not include any liability for indirect or consequential loss or damage and such is expressly excluded.

8. This warranty does not cover labour charges incurred in changing over parts or the cost of carriage.

9. Claims under this warranty must be reported in writing by the first registered owner to Whyte Bikes Ltd and the frame delivered to one of its authorised

retailers within the period of this warranty. In the case of Whyte Certified Refurbished bikes warranty claims, these must be reported to us directly in writing by

the purchaser within the period of this warranty via our contact form.

10. Whyte Bikes decline all responsibility for damages to people, animals or objects due to the use of this product.

Whyte Bikes use Kynamic electric systems. All Kynamic eBikes come with a

two year guarantee (commencing upon date of purchase) which includes the

motor, battery and display. The date of sale is verified by the activation date of

the Product via Kynamic Software/Dear App at the retailer.

Warranty Claims made on Kynamic Components must be processed by an

authorised retailer or Kynamic.