This document is not the complete manual for your EPAC. This manual contains important safety, performance and service information. Read it before you take the first ride on your new
electric bicycle (e-bike), and keep it for reference. Additional safety, performance and service information for specific components such as suspension or pedals on your e-bike, or for
accessories such as helmets or lights that you purchase, may also be available. Make sure that your authorised retailer has given you all the manufacturers' literature that was included with
your e-bike or accessories. This manual can be downloaded from our website to access all the updated relevant information about the use and care of this EPAC and it's components, as well
as information about spare parts, apps, warranty terms, etc.
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EN | ENGLISH Attention! Read this manual before your first ride 1,2,3 Owners Manual Version 1.0 This document is not the complete manual for your EPAC. This manual contains important safety, performance and service information. Read it before you take the first ride on your new electric bicycle (e-bike), and keep it for reference.
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WELCOME Welcome to the Whyte Bikes family. Before you get riding on your RHeO please ensure you have read all the manuals provided with this product carefully. This manual contains important user directions and safety information to get you riding quickly and safely.
RHEO 1 PARTS A - Frame B - Saddle I - Chain-ring O - Shift lever V - Spoke 1 - Top tube C - Seat post J - Crank-set P - Headset W - Tyre 2 - Down tube D - Seat post clamp K - Pedal Q - Front fork...
RHEO 2 & 3 PARTS A - Frame B - Saddle I - Chain-ring P - Headset V - Spoke 1 - Top tube C - Seat post J - Crank-set Q - Front fork W - Tyre 2 - Down tube D - Seat post clamp K - Pedal R - Front brake...
FRAME GEOMETRY INFO: For further product details regarding frame dimensions and specification please get in contact with the friendly team at Whyte who will be happy to help.
Whyte Bikes website www.whytebikes.com. Please remember, if you are in any doubt about your ability to safely assemble, service, or repair your Whyte bike, DO NOT RIDE IT and instead arrange for a professional bicycle mechanic at your local Whyte retailer to do the job correctly.
Carrying a child, pet, or cargo load on your Modifications - Do not modify the Bosch Drive unit or any Whyte bicycle is at your own risk. If you choose to install an components directly connected to the drive unit. Maintenance...
Whyte recommend an e-Commuter to Category 2 ‘Trail’ (see page 17) should give you a minimum standover height clearance of two inches (5 cm). Please ensure you feel comfortable and in control of your Whyte bike at all times.
Reflectors are a crucial part cleaning, and warranty. of the safety system and must not be removed. Before riding your Whyte bicycle please inform yourself of all applicable legal requirements to ride Your Whyte accessories box contains components that are specific to safely in your country/state.
USAGE CLASSIFICATION To define the intended use of your bike please contact your Whyte retailer. All Whyte bikes have been tested and classified accordingly. The purpose of this classification is to define the test requirements complying with the respective stress loads.
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‘DIN EN ISO 4210’ & ‘DIN EN 15194’. Whyte pedelecs of the category ‘2 - CROSS’ have been designed to be ridden on roads, tarred cycle lanes, or gravel/earthy surfaces that have been sign posted for bikes. This category of bike is intended for leisure and trekking where loss of contact between the wheels and surface may occur.
Whyte & Kynamic (RHEO 2 & 3 ONLY) Thank you for choosing the new Kynamic powered RHeO from Whyte. The illustration above depicts the key Kynamic components equipped with your e-Bike. Please note the products and specifications stated in this manual may be updated without prior notification. This manual includes instructions for the Kynamic KY-BC250 System, including the following components;...
REAR TRIANGLE CABLE ROUTING Rear bike light - Connects from base of the battery, exits frame under bottom bracket, enters rear fender channel, exits rear fender through hole to rear light. Hub motor power cable - Connects from base of battery, exits frame under bottom bracket, junction connection under chainstay, runs to axle.
FRONT TRIANGLE CABLE ROUTING HMI Screen cable - Enters frame through the headset, travels above battery in the downtube and connects into the base of battery. Rear brake cable - Enters frame at headset, travels above battery in the downtube, exits frame under bottom bracket, connects to calliper along chainstay Front brake cable - Enters left hand fork...
If you are not comfortable with the installation, set-up or use of your Seat-Post, please contact your local Whyte Bikes dealer or Whyte Bikes Do not use the seat-post if an oil leak is detected or if the system directly.
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If you are not comfortable with the installation, slip in the frame. Check and confirm set-up or use of your Seat-Post, please contact your local Whyte Bikes the saddle rails do not slip in the seat- Retailer.
Your bikes brake levers can be adjusted for reach. If you have smaller hands or find it difficult to squeeze the brake levers, your Whyte retailer can either adjust the reach or you can use the manufactures manuals to make the adjustments yourself.
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STEM, GRIPS & BRAKES Top Cap Bolt Integrated Bar & Stem Stem Bolt Light Mount Bolt Light Mount Spacer 5mm Spacer Headset Top Cover WARNING - Most torque ratings marked on stems are the maximum force before bolt failure, and is NOT an indication of proper torque for the handlebar.
8mm and ensure a washer is present as longer screws may come into contact with the battery casing. Any damage to the battery caused by incorrect fixing length could be fatal and void your Whyte warranty. Please consult your Whyte retailer for further guidance if required. Tools Required •...
FRONT GUARD INFO: Front Mudguard mounting points can be located here. All mounting points use M5 fixings. Please follow mudguard manufacturer instructions. Whyte Bikes are happy to help with advice and guidance regarding mudguards. WARNING! The Rheo Forks have not been designed for luggage racks.
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FRONT GUARD When installing mudguards to your RHeO M5x16 Bolt make sure they are compatible with your Washer bike. Consult your Whyte retailer for advice and guidance when choosing a front Fender guard/fender. Always follow the guard/fender manufacturer instructions for installation.
REAR GUARD & RACK INFO: Rear rack and mudguard mounting points can be located here. All mounting points use M5 fixings. Please follow mudguard manufacturer instructions. Whyte Bikes are happy to help with advice and guidance regarding mudguards. WARNING! When using pannier racks pay attention to the maximum loading weight. The rack will have the max. weight...
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REAR GUARD & RACK When installing mudguards to your RHeO M5x12 Bolt make sure they are compatible with you Washer rbike. Consult your Whyte retailer for advice and guidance when choosing a Rach Guard front guard/fender. Always follow the guard/fender manufacturer instructions for installation.
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For assistance with your rack mounts get in touch with your Whyte retailer who will be able to help. WARNING! Make sure that the total weight allowed for the bicycle (made up of bicycle, rider and luggage) is not exceeded.
(40mm spacing) for a direct mount solution. For compatible kick stands please contact your Whyte retailer who will be able to help. Kickstands are a brilliant addition to any commuter bike. A free standing...
ON/OFF CAUTION - Before your ride: • Regardless of your experience level, you should read the User Manual carefully and carry out all important safety checks. • The e-bike system can only operate when the battery is sufficiently charged. Product Features All illustrations of bike parts except for the drive unit, on-board computer (including operating unit), speed sensor and the corresponding holders are a schematic representation and may differ on your eBike.
HOME SCREEN Home Screen Please study the ‘Home Screen’ illustration to the right to fully understand the data being displayed. It is very important that these instructions are followed and understood to operate your eBike safely. Failure to operate the eBike in a safe and controlled manor can lead to accidents putting the rider and others at risk.
ASSIST MODES Data clearance DATA You can clear and reset the subtotal mileage (TRIP), average speed (AVG), CLEARANCE and maximum speed (MAX). After the HMI controller has been powered for 10 seconds, navigate to Function 1 screen, press and hold the Mode button (2) until the CLEAR DATA window appears.
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ASSIST MODES ASSIST LEVEL Assist Level Switch In the normal operation, short press Up / Down button (4/5) to switch SWITCH increase and decrease assist Level. Light Function If the e-bike is equipped with a front or rear light, from the home screen press and hold the Up (4) button for 3 seconds to turn them on.
CHARGE LEVEL & ERRORS BATTERY POWER Battery Power Indicator Battery power information is displayed at the top left of the HMI screen . The battery icon is divided into 5 bars indicating the State of Charge (SOC) value. During start up the battery Icon will be flashing whilst a connection is established.
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CHARGE LEVEL & ERRORS Error Code Information Table: Code Condition User Handling Dealer Handling Hardware break • Please turn on and off for a few times • Please turn on and off for a few times • Please contact your nearest service shop •...
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CHARGE LEVEL & ERRORS Error Code Information Table: Code Condition User Handling Dealer Handling Controller exceeds temperature over protection • Wait until temperature back to normal • Wait until temperature back to normal setting Motor temperature over protection setting • Please check if motor cable connection is fine •...
When doing so, read and observe the operating instructions of the eBike battery. Whyte does not recommend removing the battery unless you are a skilled biked mechanic. If there is any doubt please contact your Whyte dealer.
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Never charge a damaged battery • Charger light warning. If the LED light on the charger does not light up, this suggests there is problem with the charger or battery. Please return the bike and charger to your nearest Whyte retailer for diagnosis.
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CHARGING INSTRUCTIONS Charge port location The Whyte RHeO’s charge port can be located where the seat-tube meets the down-tube. The charge port is sealed by a rubber cover. For access use the raised finger tab to lift the rubber cover. Once...
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It is always best practice to charge your bike after each ride. Charging before storing your bike will help improve the life span of the battery. If your Whyte eBike is going to be stored for an extended period it is recommended that the battery is charged to 30-60% battery capacity.
Please return Kynamic eBike components that are no longer usable free of Equipment (WEEE). Any WEEE marked product must not be mixed with charge to a Whyte authorised bicycle retailer or to a recycling facility. general household waste, but kept separate for the treatment, recovery and recycling of the materials used.
Clean and lightly grease the connector pins occasionally. Use medical or technical Vaseline for this purpose. Please contact an authorised bicycle dealer if the eBike battery is no longer working. Whyte does not recommend removing the battery from the bike unless you are a skilled bike mechanic.
BATTERY RANGE & CARE Influences on Range Taking Care of your eBike The range is affected by a number of factors, such as: Please observe the operating and storage temperatures of the eBike – Assistance level components. Protect the drive unit, on-board computer and eBike –...
Cover the terminals if necessary and packaging and labelling (e.g. ADR regulations) must be met. When inform your Whyte retailer. They will help you to dispose of it properly. preparing items for shipping, a dangerous goods expert can be consulted as required.
HUB MOTOR INFO Operation INFO: The A-weighted emission sound pressure level at the driver Please observe the operating instructions of the control unit and, if ears is less than 70 dB(A). necessary, additional components from the correct system generation. Notes on Cycling with Your eBike When does the drive work? The drive assists your cycling only when you are pedalling.
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HUB MOTOR INFO PLEASE NOTE: The rear disc brake must be installed with specific M5x8-10mm TORX screws and tightened to 4Nm. WARNING! When removing or installing the rear wheel make sure the power cable has been disconnected to avoid accidents. Keep the power cable away from moisture and debris when carrying out maintenance.
After-sales service and advice on using products If you have any questions about the eBike and its components, contact an authorised Whyte retailer. Always consult the Kynamic website for manuals and product updates. Do not dispose of eBikes and their components with household waste.
Whyte retailer for advice and guidance. A replacement compromise the security of the axle and can lead to a crash and quick release lever may be required.
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Close the lever to recheck clamping force. Repeat until the clamping force is sufficient, then close the Lever lever. If further assistance is required, consult your Whyte retailer. Drop Out STEP 3...
RHEO 2 & 3 - REAR WHEEL INSTALL & REMOVAL Rear Wheel Installation. Please note your Whyte bike will come fully built. If maintenance to your wheel is required these steps are here to help. Maintenance may be required for cleaning, replacement MIN.
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RHEO 2 & 3 - REAR WHEEL INSTALL & REMOVAL CAUTION - Whyte recommends using a bike mechanics work stand when performing maintenance where ever possible. If the bike is stood upside down on the ground take care not to damage the HMI screen attached to the handle bars.
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RHEO 1,2,3 FRONT WHEEL RETENTION STEP 1 - Pull away and remove the Cover Cap(1) from non-drive side. Non-Drive Side STEP 2 - Once the Cover Cap (1) has been removed, the Allen Key(2) can be released from the axle(3). The Allen Key(2) is secured to the Axle(3) magnetically.
PRODUCT DISPOSAL DISPOSAL: Whyte Bikes battery and chargers cannot be disposed of in your household waste. This is extremely dangerous and illegal in most countries. All batteries and chargers are to be disposed of in an environmentally friendly manner. Please contact your Whyte retailer to discuss the disposal regulations in your country/state and any applicable take-back program.
8. This warranty does not cover labour charges incurred in changing over parts or the cost of carriage. 9. Claims under this warranty must be reported in writing by the first registered owner to Whyte Bikes Ltd and the frame delivered to one of its authorised retailers within the period of this warranty.
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