Whyte KYNAMIC Quick Start Manual page 26

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05 HMI BAR MOUNT
Error Code Information Table:
Code
Condition
11
Controller exceeds temperature over
protection setting
12
Motor temperature over protection
setting
13
Battery voltage under protection setting
14
Regeneration does not work
15
Turn on system when bike is moving
17
BMS communication lost
18
Controller detect BMS error
19
Battery SOC is higher than setting and
regeneration is activated
30
HMI Lost Communication
31
FW is damaged or lost in the controller
5.4 Charge Level & Errors
User Handling
Wait until temperature back to normal
- Please check if motor cable connection is fine
- Wait until temperature back to normal
- Please contact your nearest service shop
Please recharge the battery
Please contact your nearest service shop
Stop the bike completely and hold up for 2
seconds
Please contact your nearest service shop
Please contact your nearest service shop
Please contact your nearest service shop
- Please check connection between HMI and
system
- Please contact your nearest service shop if this
error persists
- Please repeat update firmware for a few times
- Please return the controller to the service shop
Retailer Handling
Wait until temperature back to normal
- Please check if motor cable connection is fine
- Please check NTC status
- Please recharge the battery
- Please check battery status
Please return to Whyte/Kynamic Service Center
if error continues
Stop the bike completely and hold up for 2 seconds
Please check connection between battery and
controller
None
- Please check connection between HMI and system
- Please check controller status
- please return HMI and/or controller to
Whyte/Kynamic service centre if error persists
- Please repeat update firmware for a few times
- Please return the controller to Whyte/Kynamic
Service Center
26

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