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Whyte CITY PEDELEC Operating Manual

Electrical power assisted cycle
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EN | ENGLISH
ATTENTION!
Read this manual
before first ride
EPAC OPERATING MANUAL
Electrical Power Assisted Cycle EN 15194 / EN17404 Version 1.1 (2024)
This document is not the complete manual for your Bicycle/EPAC. This manual contains important safety, performance and service information.
Read it before you take the first ride on your new bike/eBike, and keep it for future reference. Additional safety, performance and service
information for specific components such as suspension or pedals on your eBike, or for accessories such as helmets or lights that you purchase,
may also be available. Make sure that your authorised retailer has given you all the manufacturer's' literature that was included with your bike/eBike
or accessories. This manual can be downloaded from our website to access all the updated relevant information about the use and care of this
bike/eBike and it's components.

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Summary of Contents for Whyte CITY PEDELEC

  • Page 1 EN | ENGLISH ATTENTION! Read this manual before first ride EPAC OPERATING MANUAL Electrical Power Assisted Cycle EN 15194 / EN17404 Version 1.1 (2024) This document is not the complete manual for your Bicycle/EPAC. This manual contains important safety, performance and service information. Read it before you take the first ride on your new bike/eBike, and keep it for future reference.
  • Page 2 REGISTER Registering your bike is the official way for us to welcome you into the Whyte Bikes family. It’s also an important step in activating your bike’s warranty. If you ever have an issue, we’ll be able to handle your case efficiently and get you back riding as soon as possible.
  • Page 3 CITY PEDELEC PARTS A - Frame B - Saddle I - Chain-ring P - Headset V - Spoke 1 - Top tube C - Seat post J - Crank-set Q - Front fork W - Tyre 2 - Down tube...
  • Page 4 HARDTAIL MTB PEDELEC PARTS A - Frame - Saddle - Chain-ring - Shift lever - Spoke 1 - Top tube - Seat post - Crank-set - Headset - Tyre 2 - Down tube - Seat post clamp - Pedal - Suspension fork - Hub 3 - Seat tube - Rear brake...
  • Page 5 FULL SUSPENSION MTB PEDELEC PARTS A - Frame - Saddle - Chain-ring - Shift lever - Spoke - Seat post - Crank-set - Headset - Tyre 1 - Top tube - Seat post clamp - Pedal - Suspension fork - Hub 2 - Down tube - Rear brake - Stem...

  • Page 6: Table Of Contents

    CONTENTS MANUAL INFO & SYMBOLS BATTERY REMOVAL & SAFETY 37-38 PRODUCT WARNINGS BATTERY STORAGE & DISPOSAL RIDER ADVICE BATTERY CHARGING 40-41 TOOLS BATTERY CARE & LIFE SPAN TORQUE SPECIFICATIONS TRANSPORT OUT THE BOX REPLACEMENT PART GUIDANCE PRE-RIDE CHECKS 13-14 CUSTOMISATION FITTING &...

  • Page 7: Manual Info & Symbols

    Whyte Bikes website www.whytebikes.com. Please remember, if you are in any doubt about your ability to safely assemble, service, or repair your Whyte bike, DO NOT RIDE IT and instead arrange for a professional bicycle mechanic at your local Whyte retailer to do the job correctly.

  • Page 8: Product Warnings

    Carrying a child, pet, or cargo load on your Modifications - Do not modify the Bosch Drive unit or any Whyte bicycle is at your own risk. If you choose to install an components directly connected to the drive unit. Maintenance...

  • Page 9: Rider Advice

    Failure to do so puts the rider and others around them sections in your owners manual regarding set up, mechanical checks, and at risk, voids warranty, and support from Whyte Bikes will not be offered. safety checks. Please see advice below specific to EPACs.

  • Page 10: Tools

    • Spray Lube/Grease • Rubber Gloves • Bike Cleaner • Cleaning Set & Micro Fibre Cloths ATTENTION! If you do not feel confident performing maintenance or adjustments on your bicycle, please seek assistance from your Whyte Bikes retailer before riding.

  • Page 11: Torque Specifications

    Frame / Fork 8-10 WARNING: If you are in any doubt about your ability to safely service or repair your Whyte bike, DO NOT RIDE IT and instead Disk Brake (6 Holes) Disk to Hub arrange for a professional bicycle mechanic at your local Whyte retailer to do the job correctly.

  • Page 12: Out The Box

    OUT THE BOX When unboxing your new Whyte Bicycle you will find an accessories box/case containing numerous manuals (Including this manual). Please ensure you read all relevant literature prior to assembly or riding your bicycle. Relevant manufacturer manuals for your bicycle’s components will be provided.

  • Page 13: Pre-Ride Checks

    If a rim moves side to side even slightly take the bike to a Whyte retailer to have the wheel trued. (Frequency: Before every ride) Whyte recommends that at least the index fingers have the range to • Ensure there is sufficient battery charge before setting off (Frequency: reach the brake levers easily.
  • Page 14 If not, then the brakes are not working properly. Do not ride in an otherwise minor accident. the bike until you have consulted your Whyte retailer. • Wheel attachment.

  • Page 15: Fitting & Size Check

    Extension” mark on the seat post. Whyte recommend on any eBike equal to category 2 ‘Trail’ (see page 17) or above, there should be a minimum stand-over height clearance of two inches (5 cm).

  • Page 16: Safety Equipment

    Please ensure all reflectors are securely fastened, clean, clear of any obstructions and exhibit no signs of damage. Do not remove reflectors from your Whyte bike, they have been installed to meet current laws and are fitted for the users safety.

  • Page 17: After An Accident

    Check the seat, seat-post, stem, and handlebars are still in the correct orientation. NEVER try to correct the position by force. Loosen fixings/ If you discover any damage to your Whyte bike or its components, bolts with the correct tools and reposition before re-tightening (Ensure STOP using the bicycle immediately! you refer to the specified torque settings).

  • Page 18: Legal Regulations

    LEGAL REGULATIONS INFO: Before riding your Whyte eBike please inform yourself of all applicable legal requirements to ride safely in your country/state. Please ensure adequate safety restrictions are obeyed with regards to lighting, licenses, helmet and insurance requirements. Whyte Bikes will not make any promise, representation, or warranty regarding the use of your EPAC.

  • Page 19: Usage Classification

    USAGE CLASSIFICATION To define the intended use of your bike please contact your Whyte retailer. All Whyte bikes have been tested and classified accordingly. The purpose of this classification is to define the test requirements complying with the respective stress loads.
  • Page 20 ‘DIN EN ISO 4210’ & ‘DIN EN 15194’. Whyte pedelecs of the category ‘2 - CROSS’ have been designed to be ridden on roads, tarred cycle lanes, or gravel/earthy surfaces that have been sign posted for bikes. This category of bike is intended for leisure and trekking where loss of contact between the wheels and surface may occur.

  • Page 21: Ride Conditions

    RIDE CONDITIONS WARNING - Conditions on the road, path or trail you are riding on can present sudden hazards. Avoid or exercise caution by slowing your speed on dangerous terrain, including: • Potholes • Train tracks • Wet, oily or icy terrain •...

  • Page 22: Lighting & Night Riding

    Having a headlight on while riding increases your visibility, even in the and securely mounted. Contact your Whyte retailer to replace daytime. Many Whyte eBikes are equipped with a headlight that is damaged reflectors. Reflector size and colour are country/state connected to and powered by the drive system.

  • Page 23: Drive Systems

    The eBike specific information included in this Manual covers universal motor. This energy release then supplements the rider’s power output. topics shared by all of Whyte’s eBikes. For information that is specific to • Motor: Provides power assistance to the rider when the pedals are your eBike, please refer to the model specific owners manual and quick- engaged.

  • Page 24: Controls & Operation

    How Does an eBike Provide Power Walk Assist Whyte eBikes classify as a ‘Class 1 & 3’ EPAC. EPAC stands for ‘Electrical Whyte eBikes are equipped with a walk-assist mode to help you move Power Assisted Cycle’. The eBikes motor will only engage when the the eBike around without riding it.

  • Page 25: Range

    RANGE Factors that affect your eBike’s range How to maximise your eBike’s range: There are a variety of factors that affect your eBike’s range, making it • Fully charge the battery before each ride. impossible to accurately estimate the range before a ride. Pay attention •...

  • Page 26: Quick Release

    • Ensure drop outs, threads, and quick release mechanisms are free from dirt and impurities. • Ask your Whyte retailer to explain in detail the correct method on how to remove and install your eBike wheels. WARNING! If your quick release mechanism differs from the illustration and description, be sure to read the instructions provided by the manufacturer.

  • Page 27: Thru-Axle

    Rear Axle Removal Most Whyte eBikes are fitted with a 12mm thru-axle at the rear. The 12mm rear axle can be removed quickly and easily using a 5mm Allen Key. The axle can only be removed from non-drive side but can be unscrewed from both ends.

  • Page 28: Saddle Adjustment

    Your Whyte eBike may come equipped with a dropper post. If so please your Whyte retailer. read the Whyte owners manuals the manufacturer’s operating/service manuals before your first ride.
  • Page 29 SADDLE ADJUSTMENT Saddle position To adjust the saddle position, loosen off the saddle rail bolts. Two to three counter clockwise rotations is usually enough, any more and the assembly may come apart. Once loosened, the saddle can slide up and down on the rails.

  • Page 30: Handlebar & Stem Adjustment

    HANDLEBAR & STEM ADJUSTMENT Whyte eBikes come with differing stem designs. Instructions in this manual are generalised so always refer to the manufacturer’s instructions Handlebar or contact your Whyte retailer for guidance. Stem Bolts WARNING! Altering the position of your stem will change the position of the handlebars.

  • Page 31: Brake System

    BRAKE SYSTEM Your Whyte eBike is fitted with brakes that are used to adjust your speed WARNING! Ensure braking surfaces are kept clean. Keep free to the surrounding terrain and traffic. In the case of an emergency stop, from grease, lubricants, and oil. Contaminants can lead to brake the braking system must bring your eBike to a halt.
  • Page 32 BRAKE SYSTEM Follow the safety instructions listed here. 1. Whyte bikes are fitted with hydraulic disc brakes that are intended for single-rider use; they are not intended for multi-rider cycling equipment. 2. Ensure your brakes are installed, secured, and maintained by a qualified bicycle mechanic.

  • Page 33: Brake Adjustment

    Different brake manufacturer’s use different adjustment systems. Please consult the manufacturer manuals or contact your Whyte retailer for advice. When adjusting the brake lever reach, ensure the end of your finger can comfortably wrap around the whole lever face. Check the proper...

  • Page 34: Gears

    GEARS The gears fitted to your Whyte eBikes are there to aid you on your ride. By using the gears you can find a suitable ratio and pedalling force for the terrain you are riding. Whyte eBikes vary in the way gears are changed and have differing ratios.

  • Page 35: Suspension Forks

    Suspension Shock Pump Fork Set Up: The front suspension fork fitted to your Whyte bike will be pre-set with the standard settings. Before riding, you may need to adjust these settings. First is the sag setting on the fork. This is to ensure the forks are set-up correctly for your own body weight, so the fork will perform as intended.
  • Page 36 INFO: Whyte frames have been designed and tested to work with the suspension components that come provided as stock with your purchase. Our design and professional race team have refined the shocks performance to work with your bike.

  • Page 37: Battery Removal & Safety

    Removal • Do not touch severely corroded battery terminals. Not all Whyte eBikes have been designed to have the battery removed. Transporting Your eBike and Battery Whyte eBikes where the battery is built into the downtube should...
  • Page 38 Please read the following list of signs of battery damage. If you have any electrical contacts using a soft, dry or lightly damp cloth. Do not concerns or doubt please call your Whyte retailer. Failure to spot damage expose the battery to harsh chemical cleaners or products. Do or report it could result in an electric shock, short circuit, or a fire.

  • Page 39: Battery Storage & Disposal

    Do not store the eBike battery in the following locations: INFO - If your product has a built in battery system. Your Whyte – In areas without smoke alarms retailer can help with the removal of your battery for disposal.

  • Page 40: Battery Charging

    BATTERY CHARGING INFO - All Whyte eBikes are supplied with a Quick-Start manual WARNING! Do not ride or carry out maintenance to the eBike which features a full step-by-step guide to charging your eBike. with the charger connected. WARNING! Carefully read, understand and follow all warnings WARNING! Do not move the eBike or allow it to fall while it’s...
  • Page 41 Do not expose the charger to rain or wet conditions. If water enters a charger, there is a risk of electric shock. • Only charge Li-ion batteries approved for Whyte eBikes. The battery voltage must match the battery charging voltage of the charger. Only charge rechargeable batteries. Otherwise, there is a risk of fire or explosion.

  • Page 42: Battery Care & Life Span

    BATTERY CARE & LIFE SPAN Influences on Range Taking Care of your eBike The range is affected by a number of factors, such as: Please observe the operating and storage temperatures of the eBike – Assistance level components. Protect the drive unit, on-board computer and eBike –...

  • Page 43: Transport

    TRANSPORT Transporting Your eBike and Battery Make sure the battery can’t roll around and is not exposed to direct Lithium-Ion batteries are classified and regulated by transportation sunlight or excessive heat or cold for an extended period of time, and the authorities as “Dangerous Goods”...

  • Page 44: Replacement Part Guidance

    REPLACEMENT PART GUIDANCE Guide for parts which may be changed on CE-approved eBikes with Category 3 - Parts that do not specific approval from Whyte Bikes or assisted pedalling up to 15.5mph/25km/h. parts manufacturer. • Headset Category 1 - Parts can only be replaced with approval from the •...

  • Page 45: Customisation

    WARNING! Whyte does not recommend changing stock parts. This may affect the riding characteristics of the bike, damage to the bike, and could lead to an accident. All parts fitted to Whyte bikes should be completed by a qualified professional mechanic. If you have any doubts please contact your Whyte retailer.

  • Page 46: Accessories

    WARNING! Whyte has not tested bar ends on it’s eBikes and WARNING! Any accessory or component attached to, on or near suggest against fitting them. If you wish to fit bar ends, then a rotating wheel poses a risk of contacting or stopping the wheel, do so at your own risk.

  • Page 47: Trailers & Passengers

    Whyte bicycles are only designed and tested for use by one person at WARNING! Fitting a trailer will affect handling and braking a time. Carrying a child, pet, or cargo load on your Whyte bicycle is at distance. Your brakes may not have the required performance your own risk.

  • Page 48: Service & Maintenance

    Your eBikes lifespan: - Corrosive environment (wet, salt air, winter road salt) Your Whyte Bike has been made to the highest standard using the very - Riding environments with abrasive mud, dirt, sand, or soil. best materials and components to keep you riding for many years.
  • Page 49 Before you any delamination. store your bicycle and/or wheels for an extended time, clean and service them. Whyte recommends that your bike is hung off the ground with the Delamination clues: tyres at approximately half the recommended inflation pressure.

  • Page 50: Inspection Plan

    Whyte retailer) carried out by a trained professional at your nearest Whyte retailer. Every 3000 Km Have the following checked, cleaned, or replaced by a Whyte retailer: Before EVERY ride >Hubs >Headset >Brakes >Pedals >Gears >Chain Check: >Spokes >Rim wear & Concentricity >Tyres for damage or obstructions >Functionality of gears, brakes, and suspension >Lights >Bell...

  • Page 51: Lubricant Schedule

    WARNING! Working on your Whyte eBike requires specialist knowledge, experience and special tools. Maintenance and servicing should be carried out by trained Whyte retailers and mechanics. If you are not confident in servicing your eBike then DO NOT take the risk.
  • Page 52 Wipe off excess lubricant with a lint-free • 2, 2.5, 4, 5, 6, 8 & 10 mm Allen keys. cloth. Talk to your Whyte retailer about the best lubricants and the • T25 & T10 Torx key.

  • Page 53: Cleaning & Lubrication

    Whyte retailer. Whyte Bikes suggest that your bicycle is returned to a Whyte Retailer for WARNING! Take care when cleaning near disc brakes. Cleaning a professional inspection and service at least once a year. Please ensure products or lubricants that come into contact with the discs or you follow the recommended service schedule found in this manual.

  • Page 54: Bearings & Washers

    This can damage the bearings and the are used at all times when performing maintenance to your frame whilst affecting the performance of your bicycle. bicycle. Substitute products can damage your bicycle and warranty. Please contact your Whyte retailer for assistance if in doubt.

  • Page 55: Chain & Drive Maintenance

    Replacing a chain requires specialist tools. This should be carried out by a trained mechanic or by your Whyte retailer. In some cases chains are supplied with chain connectors or powerlinks, these links may not require tools.

  • Page 56: Wheel & Tyre Maintenance

    Make sure your inner tube size markings match 4. Liquid sealants should only be used in the following types of tyres: the tyre size. Please contact your Whyte retailer if you are unsure Tubeless Road, Tubular, and Tubeless Ready. Tube-type tyres should only whether your wheels are tubeless or use inner tubes.

  • Page 57: Disposal

    DISPOSAL DISPOSAL: Whyte Bikes battery and chargers cannot be disposed of in your household waste. This is extremely dangerous and illegal in most countries. All batteries and chargers are to be disposed of in an environmentally friendly manner. Please contact your Whyte retailer to discuss the disposal regulations in your country/state and any applicable take-back program.

  • Page 58: Warranty

    8. This warranty does not cover labour charges incurred in changing over parts or the cost of carriage. 9. Claims under this warranty must be reported in writing by the first registered owner to Whyte Bikes Ltd and the frame delivered to one of its authorised retailers within the period of this warranty.

  • Page 59: Additional Information

    Looking for places to ride , tips and tricks, or advice? Whyte Content: https://whytebikes.com/pages/documents Somebody will have the answer: Whyte UK retailers: https://whytebikes.com/pages/retailer- Visit our WHYTE YouTube channel to see a wide locator variety of useful videos on adjustments, techniques and our latest adventures.
  • Page 60 EPAC OPERATING MANUAL Electrical Power Assisted Cycle EN 15194 / EN17404 Version 1.0 (2024)

This manual is also suitable for:

Hardtail mtb pedelecFull suspension mtb pedelec

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