VTech ip8300 User Manual
VTech ip8300 User Manual

VTech ip8300 User Manual

Vtech ip8300: user guide
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Congratulations
on purchasing your new VTech product.
Before using this telephone, please read the

Important safety instructions

on page 103 of this manual.
This manual has all the feature operations and troubleshooting necessary to install
and operate your new VTech telephone. Please review this manual thoroughly to
ensure proper installation and operation of this innovative and feature rich VTech
product. For support, shopping, and everything new at VTech, visit our website at
www.vtechphones.com.
In Canada go to www.vtechcanada.com.

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Summary of Contents for VTech ip8300

  • Page 1: Important Safety Instructions

    VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. In Canada go to www.vtechcanada.com.
  • Page 2: Table Of Contents

    Parts checklist ......2 Getting to know the ip8300 ..... . 3 Telephone base layout .
  • Page 3 Table of contents Handset name ......37 Set contrast......37 Reset settings .
  • Page 4 Receive a peer-to-peer call ....82 Contacts (Yahoo! online address book) ... . 83 Search for a contact .
  • Page 5: Before You Begin

    Broadband router with an available LAN port * In order to access e-mail and instant messaging with the ip8300, you must have an account with Yahoo! Mail service. If you don’t already have a Yahoo! account, you may sign up for a free one at...
  • Page 6: Parts Checklist

    8. Battery 9. Battery compartment cover • To purchase a new battery pack, visit our website at www.vtechphones. com or call VTech Communications, Inc. at 1 (800) 595- 3. Handset 9511 in the United States. In Canada, go to www.
  • Page 7: Getting To Know The Ip8300

    Getting to know the ip8300 Telephone base layout 5. INFO 1. FIND HANDSET I f y o u m i s p l a c e a h a n d s e t , press this button to make the handset ring.To stop the ringing,...
  • Page 8: Base Status Lights

    Getting to know the ip8300 Base status lights Name Color Indication light status Steady on POWER VMWI Orange Blinking Line in use Orange Blinking On steady Blinking Info Orange On steady Orange Internet Flickering On steady Description The base is powered on.
  • Page 9: Handset Layout

    Getting to know the ip8300 Handset layout 1. Earpiece Audio output for telephone calls. (info key) Press this key to access online content. 3. Left softkey Press this key to select the action shown on the bottom left of the screen.
  • Page 10: Handset Status Icons

    No connection to the telephone base. Make sure the telephone base is powered on and the telephone is within its range. The handset is not registered to a telephone base. See page 39 for registration instructions. Handset has signal and is communicating with the telephone base.
  • Page 11: Using The Handset

    Getting to know the ip8300 Using the handset Softkeys The handset has two softkeys that serve multiple functions. The text shown above the softkey indicates the current function of the key. If no text is shown, then the key has no function.
  • Page 12: Chart Of Characters

    Getting to know the ip8300 Chart of characters Use the dial pad and the chart below to enter a name (up to 16 characters). Each press of a particular key causes characters to be displayed in the following order: Number Characters by number of key presses ‘...
  • Page 13: Configure Your Yahoo! Account

    A Yahoo! account is required for accessing e-mail, instant messaging, and your online address book with the ip8300. If you don’t already have a Yahoo! account, visit http://www.yahoo.com to sign up for free. Remember your Yahoo! username and password for when you configure your user profile.
  • Page 14: Handset Installation

    Make sure the electrical outlet is not controlled by a wall switch. • The power adapters for the handset charger and the telephone base are different. The power adapter for the handset charger is the smaller adapter. •...
  • Page 15: Install Handset Battery

    Step 1: • To purchase replacement Step 2: batteries, Step 3: visit us on the web at www. vtechphones. com or call VTech Communications, Inc. at 1 (800) 595-9511. In Canada, go to www. vtechcanada.com or dial 1 (800) 267-7377.
  • Page 16: Charge Handset Battery

    Installation and configuration Charge handset battery After battery installation, there may be enough power for short calls. For optimal performance, we recommend that you place the handset in the charger and allow the battery to charge for 16 hours before use. The CHARGE light on the handset charger will be lit to indicate that the handset is charging. You can keep the battery charged by returning the handset to the charger after each use.
  • Page 17 Installation and configuration 3. Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed. 4. Exercise care in handling battery(ies) in order not to create a short circuit with conductive materials such as rings, bracelets, and keys.
  • Page 18: Telephone Base Installation

    Step 3: Turn power on Plug the telephone base power adapter into the power port located on the back of the ip8300 telephone base and the other end into an electrical outlet not controlled by a wall switch. This turns the telephone on.
  • Page 19 In this case, we recommend that you forward TCP port 5060 to the IP address of the ip8300, or configure it as the DMZ host. To find the IP address of the ip8300, check the DHCP log for your router. For detailed information on checking DHCP logs, setting up port forwarding, or DMZ host configuration, refer to your router’s documentation or call the manufacturer for help.
  • Page 20: Access Internet Content On The Handset

    Access Internet content on the handset After installing the telephone base and cordless handset you will be able to make and receive standard telephone calls and access basic content from the Internet. To access basic content from the Internet, complete the...
  • Page 21: Access Personalized Content On The Handset

    Press the up or down NavKey the center NavKey/SEL/ Step 4: Enter the four to eight digit PIN you chose while activating the telephone, then press the Login softkey. After you’ve logged in, the personalized info menu will be displayed. Step 5:...
  • Page 22: Caller Id Operation

    This product has a caller ID function with call waiting feature which works with service from your local telephone company. Caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone, even when on another call.
  • Page 23: Telephone Operation

    While you are on a call, the screen displays the elapsed time of the call (in hours, minutes and seconds) and the telephone number you dial. Line Busy will be displayed if you try to make a call when another handset (e.g.
  • Page 24: Ending Calls

    You will be able to hear the caller, but the caller will not be able to hear you until you press the UnMute softkey to resume the conversation. When you hang up the telephone, the feature will be canceled. Call...
  • Page 25: Redial

    29. Service provider voicemail If you subscribe to the voicemail service provided by your local telephone company, you can receive voicemail left by the caller. When you have a new voicemail message the VMWI indicator light on the telephone base will blink.
  • Page 26 (while away from home). If there actually is a new voice mail message, your local telephone company will continue to send the signal which turns the indicators back on.
  • Page 27: Call History

    Telephone operation Call history The ip8300 telephone has three call history historys: missed calls, received calls, and dialed calls. Both the missed and answered call historys can hold • Press the Back a maximum of 50 records, and the dialed calls history can store up to 10...
  • Page 28: Dial A Missed Call Entry

    Select softkey or the center NavKey/SEL/ list of missed calls with name, telephone number, date and time will be displayed if you subscribe to caller ID from your telephone company. No missed calls will be displayed if there are no missed call entries.
  • Page 29: Delete A Missed Call Entry

    Press the up or down NavKey missed call entry. press the Select softkey or the center NavKey/SEL/ A list of missed calls with name, telephone number, date and time will be displayed if you subscribe to caller ID from your telephone company.
  • Page 30: Answered Calls

    Press the up or down NavKey then press the Select softkey or the center NavKey/SEL/ of received calls with name, telephone number, date and time will be displayed if you subscribe to caller ID service from your telephone company. No answered calls will display if there are no answered call entries.
  • Page 31: Dial A Answered Call Entry

    Press the up or down NavKey then press the Select softkey or center NavKey/SEL/ received calls with name, telephone number, date and time will be displayed if you subscribe to the caller ID service from your telephone company. Step 4: Press the up or down NavKey and press the Options softkey.
  • Page 32: Delete All Answered Call Entries

    Telephone operation Delete all answered call entries Step 1: While viewing the received calls list, press the Options softkey. Press the up or down NavKey press the Select softkey or center NavKey/SEL/ Step 2: The screen will display Delete all calls? Press the Yes softkey to confirm or press the No softkey to return to previous screen.
  • Page 33: Dialed Calls

    Dialed calls are the last 10 calls that have been dialed or attempted to dial on the handset. To view the dialed calls: • No dialed calls Step 1: To display the telephone feature menu, press the Menu softkey on will be displayed if the main idle screen. there is no dialed Step 2: Press the call entry.
  • Page 34: Delete A Dialed Call Entry

    Telephone operation Delete a dialed call entry Step 1: To display the telephone feature menu, press the Menu softkey from the idle screen. Step 2: Press the and/or press the Select softkey or center NavKey/SEL/ Step 3: Press the up or down NavKey...
  • Page 35: Ring Tones

    In this menu you can listen to ring tones and set different ring tones for the various types of incoming calls including normal (home), internal (intercom) and VoIP calls. Play ring tones Step 1: To display the telephone feature menu, press the Menu softkey from the idle screen. Step 2: Press the and/or then press the Select softkey or center NavKey/SEL/ ring tones will be displayed.
  • Page 36: Set Ring Tone

    Telephone operation Set ring tone Step 1: To display the telephone feature menu, press the Menu softkey on the main idle screen. Step 2: Press the and/or press the Select softkey or center NavKey/SEL/ files will display. Step 3: Press the up or down NavKey then press the Options softkey.
  • Page 37: Wallpapers

    The handset is preset with background picture (wallpaper) that will be displayed when the handset is in the main idle screen. To choose a different wallpaper: Step 1: To display the telephone feature menu, press the Menu softkey on the main idle screen. Step 2: Press the...
  • Page 38: Phone Settings

    Telephone operation Phone settings From this menu you can change the following telephone settings: ringer volume, keypad tone, color themes, handset name, handset screen contrast or reset the telephone to its original settings. Ringer volume There are five volume levels on the handset. To adjust the ringer volume: Step 1: Press the Menu softkey from the idle screen.
  • Page 39: Keypad Tone

    Telephone operation Keypad tone When the keypad tone is on, the handset will beep with each key press. To change the keypad tone setting: Step 1: Press the Menu softkey from the idle screen. Step 2: Press the and/or then press the Select softkey or center NavKey/SEL/...
  • Page 40: Color Themes

    Telephone operation Color themes The color of the handset screen can be changed to red, blue or green. To set the color themes: Step 1: Press the Menu softkey on the main idle screen. Step 2: Press the and/or then press the Select softkey or center NavKey/SEL/...
  • Page 41: Handset Name

    Telephone operation Handset name The default name of the handset is infoPhone which will be displayed on the idle screen. To change the name of the handset: Step 1: Press the Menu softkey from the idle screen. Step 2: Press the...
  • Page 42: Reset Settings

    Telephone settings including volume, ring tone volume, wallpaper, contrast, keypad tone, color theme, handset name and alarm clock can be reset to the original settings in this menu. To reset the telephone settings: Step 1: Press the Menu softkey from the idle screen.
  • Page 43: Registration Settings

    If the handset is registered to more than one 8300 base this screen allows you to choose which base to connect to. Register a handset A maximum of five handsets can be registered to the same telephone base. To register accessory handsets: Step 1: Press and hold FIND HANDSET on the telephone base until the VMWI and LINE IN USE lights blink blink alternately.
  • Page 44 Press and hold OFF to exit from the telephone feature menu. This telephone has a intercom feature but you must own at least two handsets to use intercom (see page 87). Additional handset(s) can be purchased seperately.
  • Page 45: Base Settings

    Telephone operation Base settings Use this menu to change the system PIN, de-register handset and clear the voicemail waiting indication (VMWI). • The PIN digits you enter will Change system PIN appear as * in the The system will require you to input the PIN to register or de-register a box.
  • Page 46: De-Register Handset

    Telephone operation De-register handset This menu allows you to de-register the handset from the telephone base. To de-register the handset: Step 1: Press the Menu softkey from the idle screen. Step 2: Press the and/or Settings, and press the Select softkey or center NavKey/SEL/...
  • Page 47: Area Code

    Enter local area code(s) in this menu and the system will • The system will treat all the telephone number stared with those area codes as local call. To compare the first three digits of set area code:...
  • Page 48: Date And Time

    You can allow the date and time to be set automatically if you subscribe to caller ID service provided by your local telephone company (refer to Caller ID on page 18). To set the date, time or alarm (or to hide them from displaying on the idle screen): Set the time This menu allows you to set the time on the handset.
  • Page 49: Hide/Show The Time

    Telephone operation Step 8: If the 12 hour format is selected in the format box, press the down NavKey • Press the Back left or right NavKey softkey to return Step 9: Press the Apply softkey or the center NavKey/SEL/ to previous will be shown on the Date and Time screen and the idle screen.
  • Page 50: Set The Date

    Telephone operation Set the date This menu allows you to set the date. To set the date: Step 1: Press the Menu softkey from the idle screen. Step 2: Press the and/or then press the Select softkey or center NavKey/SEL/...
  • Page 51: Hide/Show The Date

    Telephone operation Hide/show the date This menu allows you to hide or show the date on the idle screen of the handset. To hide/show the date: Step 1: Press the Menu softkey from the idle screen. Step 2: Press the...
  • Page 52: Set Alarm

    Telephone operation Set alarm This menu allows you to set the alarm time and turn it on or off. To set the alarm: Step 1: Press the Menu softkey from the idle screen. Step 2: Press the and/or then press the Select softkey or center NavKey/SEL/...
  • Page 53: Set Alarm Volume

    Telephone operation Set alarm volume This menu allows you to set the alarm volume. To set the alarm volume: Step 1: Press the Menu softkey from the idle screen. Step 2: Press the and/or then press the Select softkey or center NavKey/SEL/...
  • Page 54: Set Alarm Tone

    Telephone operation Set alarm tone This menu allows you to set the alarm’s tone. To set the alarm tone: Step 1: Press the Menu softkey from the idle screen. Step 2: Press the and/or then press the Select softkey or center NavKey/SEL/...
  • Page 55: Change Alarm

    Telephone operation Change alarm Use this menu if you have set the alarm before and would like to change the settings. To reset the alarm: Step 1: Press the Menu softkey from the idle screen. Step 2: Press the and/or...
  • Page 56: Disable Alarm

    Telephone operation Disable alarm If you have set the alarm, but with to disable it: Step 1: Press the Menu softkey from the idle screen. Step 2: Press the and/or then press the Select softkey or center NavKey/SEL/ Step 3: Press the up or down NavKey the Options softkey.
  • Page 57: Vip List

    Telephone operation VIP list The VIP list is a local phonebook stored in the telephone base, and is shared by all handsets. All the entries in the VIP list are for dialing and review • Press the Back purposes only. To create, edit or delete an entry, refer to the Contact section softkey to return on page 59.
  • Page 58: Info

    Info Info menu The Info menu allows you access to call history, phone and profile settings, contacts, user profiles, weather, channels (news and sports), and Yahoo! local search. When you first setup your phone the info menu will show the default profile, which is called Home (the name is shown at the top of the screen).
  • Page 59: Accessing Basic Internet Content

    Info Accessing basic Internet content From the info menu you can access non-personalized content including weather forecasts, call history, phone settings, news headlines and Yahoo! local search on the handset after the handset is activated. Weather This menu allows you to view the updated weather updates. Step 1: While in the info menu, press the choose the weather icon.
  • Page 60: Channels

    Info Channels This menu allows you to browse through Internet content such as: news headlines, sports scores and your horoscope. Step 1: While in the info menu, press the choose the channels icon. Step 2: Press the center NavKey/SEL/ and News will be highlighted. Step 3: Press the center NavKey/SEL/ displayed.
  • Page 61: Yahoo! Local Search

    Step 5: Press the up or down NavKey business and press the the center NavKey/SEL/ and telephone number of the business will be displayed. Step 6: To dial the number, press the center NavKey/SEL/ number is highlighted. and/or NavKeys to .
  • Page 62: Call History

    Info Call history This menu allows you to review the call history of standard telephone calls including missed calls, received calls and dialed calls. Step 1: While in the info menu, press the choose the call history icon. Step 2: Press the center NavKey/SEL/ will be shown.
  • Page 63: Contacts In The Info Menu

    Info Contacts in the info menu Contacts in the info menu is a local phonebook to store names and telephone numbers, which is called the VIP list and is stored in the telephone base. The • Even if your local phonebook can also be accessed from the idle screen of the handset internet access is by pressing the VIP List softkey (see page 53).
  • Page 64 Info Step 8: Use the dial pad to enter the last name in the dialog box. Press 1 to insert a space, or the left or right NavKey cursor to the place you want to delete and press REDIAL/REMOVE to delete text, or the Clear softkey to clear the content of the box. Step 9: After entering the last name, press the OK softkey.
  • Page 65: Review And Dial An Entry In Contacts (Vip List)

    Press the up or down NavKey to review or dial. Step 4: Press the center NavKey/SEL/ entry will be displayed and highlighted. If more than one telephone numbers are displayed, press the up or down NavKey choose the desired telephone number to dial. Step 5: Press the center NavKey/SEL/ Press OFF to return to the VIP List screen.
  • Page 66: Edit An Entry In Contacts (Vip List)

    Info Edit an entry in contacts (VIP list) Step 1: While in the info menu, press the Contact softkey to display the VIP List screen. A list of entries will be displayed. Step 2: Press a dial pad key (2-9) to start a quick name search to find the desired entry to edit.
  • Page 67: Delete An Entry In Contacts (Vip List)

    Info Delete an entry in contacts (VIP list) Step 1: While in the info menu, press the Contact softkey to display the VIP List screen. A list of entries will be displayed. Step 2: Press a dial pad key (2-9) to start a quick name search to find the desired entry to delete.
  • Page 68: Activating Web Access And Creating Profiles

    Info Activating web access and creating profiles When you first setup your phone the info menu will show the default profile, which is called Home (the name is shown at the top of the screen). This profile has access to Internet content for weather, channels (news and sports), and Yahoo! Local search.
  • Page 69 Info Step 4: A Phone Registration page will be displayed. Enter the first six digits of the activation code from the handset screen (refer to step 1) in the left box and the other six digits of registration code in the right box on the screen. The activation code is case sensitve, take caution when entering the digits.
  • Page 70 Info Step 6: A Services Integration page will be displayed. Click on the box to choose the desired services to access from the handset(s). Enter the User ID (Yahoo! account) and Password (Yahoo! account’s password) for each service. You may enter different Yahoo! accounts for each service. Press the Next button. Step 7: A Content Channels page will be displayed.
  • Page 71 Submit button to confirm and submit the registration. Step 9: The VTech welcome page will be displayed. You can click on the tabs to review and change your settings. For details, refer to the Home tab page, Features tab page, Channels tab page and My Setting tab page sections on pages 68- Remember to bookmark this website.
  • Page 72: Home Tab Page

    Info Home tab page The Home tab page will be displayed by default after logging into the activation website. The user’s first and last name, and Yahoo! account will be shown on the screen. You can sign out from any screen by clicking on Sign Out.
  • Page 73: Features Tab Page

    Info Features tab page This tab allows you to modify the features accessible from your handset(s) including instant messenger, address book and e-mail. The description and current settings of the features will be shown. To modify the setting of the feature, press the Edit button in the Options column.
  • Page 74: Channels Tab Page

    Info Channels tab page This tab allows you to modify the channels accessible from your handset(s) including sports, daily diversions, pod casts, weather, news, movies and television. If the feature is turned on there will be an Active button next to the feature. If the feature is turned off there will be a Select button next to the feature.
  • Page 75: My Settings Tab Page

    Info My settings tab page This tab allows you to review your user profile. There are four sections of information including active features, active channels, my account and phone information on the page. In the active features and channels section, you can edit the status of these two functions by pressing the Edit button on the screen.
  • Page 76 Info My settings tab page In the My Account section, the user’s address and Yahoo! account will be displayed. To modify your address, press Edit and the My Account Details page will be displayed. Enter the details on the screen and press Done when you’re finished. Your account details will be updated automatically.
  • Page 77 Info My settings tab page You can also change the PIN in this section. To change your PIN, press Change Pin on the screen and the Change PIN page will be displayed. Enter your new PIN (twice to confirm) and press the update button when you’re finished.
  • Page 78 Info My settings tab page In Phone Information, section, you can change your profile display name and delete registered users. To remove the registered user(s), press the Remove softkey and the screen will display It will remove this User from Base. Press OK and the user will be deleted from the phone information section and the cordless phone.
  • Page 79: Login To Personal Info

    (If you choose Home, you will be returned to info menu.) Step 4: Enter the password while registering the telephone then press the Login softkey. After you’ve logged in, the personal info menu will be displayed. The name of the profile you are logged into will show at the top of the screen.
  • Page 80: Personal Info Menu Explained

    Info Personal info menu explained The personal info menu provides weather, channels (news, sports, etc.), Yahoo! local search, call histor y, phone settings, email, and instant messaging. For information on weather, channels, Yahoo! local search, call log VIP List, and phone settings see Accessing basic content on page 55. E-mail This menu allows you to read, delete and reply to new e-mail in Yahoo! mail.
  • Page 81: Delete A New E-Mail

    Info Step 6: When an e-mail is marked as read, it will not be shown on the handset. Step 7: Press the Home softkey to return to the personal info menu. Delete a new e-mail Step 1: While in the personal info menu, press the NavKeys to choose the e-mail icon.
  • Page 82: Text Entry Tips

    Info Step 4: Press the One softkey and the message box will be displayed. If you want to return to previous screen, press the Cancel softkey. Press the center NavKey/SEL/ handset. Step 5: Use the dial pad to enter the message in the message box. Press 1 to insert a space, or press the left or right NavKey move the cursor to the place you want to delete and press REDIAL/ REMOVE to delete text, or press * to insert a symbol.
  • Page 83: Instant Message (Im)

    Info Instant message (IM) This menu allows you to send instant messages to the people on your Yahoo! IM buddy list. • Press 1 to enter a space. If the # Choose your IM status key was used to enable numeric Step 1: While in the personal info menu, press the mode, then it will...
  • Page 84: Check For Received Instant Messages

    Info Step 4: After entering the message, press the Send softkey to send out the message and the sent or received message(s) will be shown below the instant message box. Step 5: Press the Close softkey to cancel and return to the available buddy list.
  • Page 85: Peer-To-Peer Calling

    If you are on a standard telephone call and there is an incoming available buddy peer-to-peer call, there will be a beep to alert you of an incoming call. Press list.
  • Page 86: Receive A Peer-To-Peer Call

    -OR- If you are on a standard telephone call and there is an incoming peer-to-peer call, there will be a beep to alert you of an incoming call. Press the Swap...
  • Page 87: Contacts (Yahoo! Online Address Book)

    Info Contacts (Yahoo! online address book) This menu allows you to access your Yahoo! address book. All the information in the address book including names, telephone numbers, addresses, etc. • The local phonebook called can be reviewed. VIP List is also...
  • Page 88: Edit Contact Information

    Info Edit contact information Step 1: While in the personal info menu, press the Contacts softkey and a list of directories will be displayed. Step 2: Press the up or down NavKey directory then press the center NavKey/SEL/ the contacts in your Yahoo! address book will be displayed. Step 3: Press the up or down NavKey to edit.
  • Page 89: Add A New Entry In The Contact List

    Info Add a new entry in the contact list Step 1: While in the personal info menu, press the Contacts softkey, a list of directories will be displayed. • Pressing the * key in text entry Step 2: Press the up or down NavKey mode will present then press the center NavKey/SEL/ a chart of different...
  • Page 90 Info Step 12: Press the down NavKey to move to enter the next item(s). The first and last name should be entered, otherwise, this new entry cannot be uploaded to your Yahoo! address book. Step 13: Af ter all the items are entered, press the Done sof tkey to confirm.
  • Page 91: Intercom Calling

    Intercom calling The intercom feature allows the conversation between two handsets. If there is an incoming call, a conference call can be set up as well. You must own at least two handsets to use these features. Additional handset(s) can be purchased seperately.
  • Page 92: Swap Internal And External Calls

    Intercom calling Swap internal and external calls While you are on an external call and you wish to intercom another handset without disconnecting the external call: Step 1: While on a call, press the Options softkey. Step 2: Press the up or down NavKey press the Select softkey or center NavKey/SEL/ Step 3: Enter the destination handset number and the destination handset...
  • Page 93: Answer An Incoming Call During An Intercom Call

    Intercom calling Answer an incoming call during an intercom call Step 1: During an intercom call, there will be an alert tone signaling an incoming call. Step 2: To answer the incoming call, press the handset, the intercom call will end automatically. Press answer using the speakerphone.
  • Page 94: Handset Screen Display Message

    Handset screen display message Not possible Low signal range Invalid address or empty address, insert valid recipients Out of range Line busy No Contact in phonebook Failed to get contacts Please Wait... Calling... Call summary hh:mm:ss No missed calls. No answered calls. No dialed calls.
  • Page 95 Handset screen display message Base is paging Handset successfully registered to base Handset failed to register to base Handset successfully de-registered Handset failed to de-register Connected to base Invalid PIN PIN does not match! Wallpaper set. Reset phone settings? Clear VMWI? VWMI cleared Receive page request.
  • Page 96: Troubleshooting

    If you have difficulty operating your telephone, please try the suggestions below. For Customer Service, visit our website at www.vtechphones.com, or call VTech Communications at 1 (800) 595-9511; in Canada, visit our website at www.vtechcanada. com, or call VTech Telecommunications Canada Ltd. at 1 (800) 267-7377.
  • Page 97 16 hours. Then re-install the charged battery into the handset. • If the cordless handset is in the charger or in the telephone base but the POWER light is not on, refer to The POWER light is off in this section. •...
  • Page 98 • Disconnect the telephone base from the telephone jack and connect a different telephone. If there is no dial tone on the telephone either, the problem is in your wiring or local service. Contact your local telephone company. The telephone does not •...
  • Page 99 Re-install the battery and place the cordless handset in the telephone base. • Wait for the cordless handset to synchronize with the telephone base. To be safe, allow up to one minute for this to take place. I cannot dial out.
  • Page 100 Contact the local telephone company (charges may apply). • Do you have DSL service? If yes, you need to have a DSL filter installed at every telephone jack that has a telephone connected to it. Contact your DSL service provider for filter information.
  • Page 101 Both you and the caller’s telephone companies must use equipment which are compatible with caller ID service. • If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone base and the telephone line jack. Contact your DSL service provider for filter information. The system does •...
  • Page 102 How can I get • If you need a replacement, call VTech Communications, Inc. at 1 (800) 595-9511 in the United replacement parts for States. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.
  • Page 103 The INFO light on the • If your router supports a SIP ALG and you have issues in registering the ip8300 cordless phone when the INFO indicator on the telephone base is on, try to toggle the SIP ALG setting (if its telephone base is on, on, turn it off and vice-versa).
  • Page 104: Operating Range

    Avoid water Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install your telephone base near a sink, bathtub or shower. Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment.
  • Page 105: About Cordless Telephones

    How long is the limited warranty period? The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty;...
  • Page 106 Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty to you, transportation, delivery or handling charges prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity.
  • Page 107: Important Safety Instructions

    Do not place this product on an unstable table, shelf, stand or other unstable surface. Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug.
  • Page 108: Fcc, Acta And Ic Regulations

    This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip.
  • Page 109: The Rbrc® Seal

    VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers participating in the RBRC® program or at authorized VTech product service centers. Please call 1-800-8-BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.
  • Page 110: Technical Specifications

    Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Size Handset: 146.0mm X 48.7mm X 28.8mm Telephone base: 151.5mm X 115mm X 40.2mm Charger: 76.3mm X 83.5mm X 100.3mm Weight Handset: 134.5 grams (including battery) Telephone base: 200 grams Charger: 58.5 grams...
  • Page 111 E-mail 76 Edit an entry in contacts (VIP list) 62 Edit contact information 84 Ending calls 20 Entering text 7 FCC, ACTA and IC regulations 104 Features tab page 69 Getting to know the ip8300 3 Handset charger installation 10...
  • Page 112 Set alarm volume 49 Set contrast 37 Set ring tone Set the date 46 Set the time 44 Softkeys 7 Speakerphone operation 20 Swap internal and external calls 88 Technical specifications 106 Telephone base installation 14 Telephone base layout 3 Telephone operation 19...
  • Page 113 Index Text entry tips 7 Text entry tips 78 The RBRC® Seal 105 Troubleshooting 92 Using the handset 7 View a new e-mail 76 VIP list 53 Wallpapers 33 Warranty 101 Weather 55 Yahoo! local search 57...
  • Page 115 Info VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon Distributed in Canada by VTech Telecommunications Canada, Ltd., Richmond, B.C. Copyright ©2007 for VTECH TELECOMMUNICATIONS LTD. Printed in China.
  • Page 116 User’s manual w w w . v t e c h p h o n e s . c o m Model: ip8300...

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