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Troubleshooting
Problem
The INFO light on the
telephone base is on,
but having problem in
registration of ip8300
cordless phone.
The INTERNET light
on the telephone base
is off.
Suggestion
•
If your router supports a SIP ALG and you have issues in registering the ip8300 cordless phone
when the INFO indicator on the telephone base is on, try to toggle the SIP ALG setting (if its
on, turn it off and vice-versa).
•
If the light is off, the telephone base is not physically connected to the router. Unplug the yellow
ethernet cable from the back of the telephone base. Wait for 15 seconds and plug it back in
again. Make sure the ethernet cable is securely plugged into the telephone base.
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