VTech IP8100-2 User Manual
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VTech IP8100-2 User Manual

VTech IP8100-2 User Manual

Ip8100 series
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Download this manual See also: Owner's Manual, Manual

Getting Started

Before you begin
. Pre-register with Vonage Service by logging on to www.vonage.com.
2. Check and make sure you meet the system requirement below.
• You must have a personal computer with the following applications and
hardware:
• Microsoft® Internet ExplorerTM 5.5 or higher for Windows; or
Microsoft® Internet ExplorerTM 5.x or Apple® SafariTM .0 for Mac® OS
9 or higher
• CD-ROM drive
• 0/00 Base-T Ethernet Port
• DSL or two-way Cable broadband Internet Service
• Two-way broadband modem supporting a minimum of 90kbps uplink
• Ethernet port on modem; USB-only modems are not supported
3. During installation you may be required to enter a username and password
if you are a DSL user who is required to enter a user name and password
(PPPoE) to access the Internet, and you may be required to enter a
specific IP addresses if you have a static IP address. Before you begin, be
sure to contact your Internet Service Provider to obtain this information.
4. Check for package contents (see page 3 for a complete list) then follow
the step-by-step installation directions (see page 4) to install and configure
the IP800 series telephone.
Note: you may download the latest copy of the IP8100 series telephone
User Manual by accessing the Customer Support tab on www.vtech-
phones.com


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  • Page 1: Getting Started

    • 0/00 Base-T Ethernet Port • DSL or two-way Cable broadband Internet Service • Two-way broadband modem supporting a minimum of 90kbps uplink • Ethernet port on modem; USB-only modems are not supported 3. During installation you may be required to enter a username and password if you are a DSL user who is required to enter a user name and password (PPPoE) to access the Internet, and you may be required to enter a specific IP addresses if you have a static IP address. Before you begin, be sure to contact your Internet Service Provider to obtain this information. 4. Check for package contents (see page 3 for a complete list) then follow the step-by-step installation directions (see page 4) to install and configure the IP800 series telephone. Note: you may download the latest copy of the IP8100 series telephone User Manual by accessing the Customer Support tab on www.vtech- phones.com...

  • Page 2: Gpl License Information

    9590 SW Gemini Drive, Suite 20 Beaverton OR 97008 ATTN: Information Technology Group / IP800 GPL code request, along with a written request for the available code. If your request does not fully comply with the foregoing requirements, VTech reserves the right to reject your request. Further, by requesting and receiving the available code, you release VTech, its affiliates, and its and their officers, directors, employees, and representatives(“VTech Parties”) from any liability or responsibility relating to such code, and you acknowledge that the VTech Parties make no representa- tions with respect to the origin, accuracy, usability, or usefulness of such code, and the VTech Parties have no responsibility to you whatsoever concerning the code, including without limitation any responsibility to provide explanation, support, upgrade, or any communication whatsoever. Your review or use of the...

  • Page 3: Package Contents

    Package Contents The IP800 series Broadband telephone is an advanced Broadband VoIP cordless telephone set, capable of supporting up to four handsets. Your pack- age contains: . Base Unit 2. Handset(s) 3. Handset Charger(s) 4. Ethernet Cables 5. Base Power Adapter Base Unit Base AC Adapter User Docu- Belt Clip mentation CD Quick Start Guide Your broadband telephone accommodates up to 4 handsets. You can add new handset, model IP8, by visiting www.vtechphones.com 6. Charger Wall Mounting Bracket(s) 7. Belt Clip(s) 8. User Documentation CD 9. Quick Start Guide 0. Battery(ies) Handset Blue Ethernet Cable Handset Charger Yellow Ethernet Cable Mounting Bracket Battery Charger Wall...

  • Page 4: Installation Directions

    Installation Directions Installation Without A Router Handset 1 & 2 NOTE: The IP800 series telephone is expandable up to a total of 4 handsets. Uses model IP8 (sold separately) Warning: Do not route the Ethernet cable to outdoors, and ensure that you are using a safety approved DSL or Cable modem with proper electrical isolation TEP 1 Unplug the power cord from your Cable or DSL modem (the device your ISP provided which provides high-speed Internet). Make sure that you turn your computer off and that you do NOT plug in your IP800 series broadband tele- phone until instructed to do so. Helpful Hint: The modem should be powered off for at least 0 minutes. If it is turned off for a shorter period of time, it may remember old information that will prevent it from working properly. STEP 2 Disconnect all cables between your Cable or DSL modem and your computer.
  • Page 5 Connect one end of the blue Ethernet cable to the blue port, labeled “WAN,” located on the back of the base unit and connect the other end of the blue cable to the Ethernet port on your cable or DSL modem. STEP 5 Reconnect power cord to the modem then turn the modem on. Please wait until all lights on the modem stop blinking. Helpful Hint: This should take a few minutes, but may take as long as 0 min- utes. STEP 6 Plug the power cord into the power port located on the bottom or your IP800 series telephone and the other end into the electrical outlet. This turns the IP 800 series broadband telephone on. Helpful Hint: Do NOT interrupt this registration process by unplugging the pow- er or by using the handsets until the READY indicator light on the front of base has gone from flashing yellow to a steady green. Helpful Hint: Use only the power cord provided in this package; using an older power cord can damage the broadband telephone. STEP 7 Turn your computer on, and check your computer to see if your Internet is work- ing, try to visit any website. If your Internet is working, please proceed to STEP 0. If not, please proceed to STEP 8.
  • Page 6 Installation Directions A. Open a web browser such as Microsoft ® Internet Explorer using the computer connected through your IP800 Ethernet port. In the address of location field, type <http://192.168.15.1> and press ENTER. This displays the login screen. Enter the default password ‘VTech’ and click on login. B. On the Setup Wizard screen, click Run Wizard to start the set-up. C. Follow Wizard screens to complete the setup. STEP 9: Check for dial tone by pressing the ON button on your handset. If you do not hear a dial tone, please refer to the Troubleshooting section of the user manual. Congratulations! Even if you are transferring your number, you are ready to start taking advantage of the great savings and superior quality of Vonage right now! Please call 800-342-79 to setup your voicemail service and to learn...

  • Page 7: Installation With A Router

    Installation With A Router INTERNET Base Unit DSL or Cable Modem WAN Port Laptop Existing Handset 1 & 2 Network Router NOTE: The IP800 series telephone is expandable up to a total of 4 handsets. Uses model IP8 (sold separately) Warning: Do not route the Ethernet cable to outdoors, and ensure that you are using a safety approved DSL or Cable modem with proper electrical isolation. STEP 1: Using the blue Ethernet cable provided, connect one end into the blue port, labeled “WAN,” located on the back of the IP800 series broadband telephone base unit and connect the other end into an available LAN port on your router. If you have a wireless router, place the base unit at least three feet (36 inches) away from your router to avoid interference.
  • Page 8 Installation Directions STEP 2: Plug the power cord into the power port located on the bottom of your base unit and the other end into the electrical outlet. This turns the broadband telephone Helpful Hint: Do NOT interrupt this registration process by unplugging the pow- er or by using the handsets until the READY indicator light on the front of base has gone from flashing yellow to a steady green. Helpful Hint: Use only the power cord provided in this package; using any other power cord could damage the broadband phone. STEP 3: Check for dial tone by pressing the ON button on your handset. If you do not hear a dial tone, please refer to the Troubleshooting section of the user manu- Congratulations! Even if you are transferring your number, you are ready to start taking advantage of the great savings and superior quality of Vonage right now! Please call 800-342-79 to setup your voicemail service and to learn about other free Vonage features included with every Vonage calling plan.
  • Page 9 Installatiozn With A Modem Router INTERNET Base Unit WAN Port Laptop DSL or Cable Modem Handset 1 & 2 NOTE: The IP800 series telephone is expandable up to a total of 4 handsets. Uses model IP8 (sold separately) Warning: Do not route the Ethernet cable to outdoors, and ensure that you are using a safety approved DSL or Cable modem with proper electrical isolation. STEP 1: Using the blue Ethernet cable provided, connect one end into the blue port, labeled “WAN,” located on the back of the IP800 series broadband telephone base unit and connect the other end into an available LAN port on your router. If you have a wireless modem router, place the base unit at least 3 feet away from your router to avoid interference.
  • Page 10 Installation Directions Helpful Hint: Do NOT interrupt this registration process by unplugging the pow- er or by using the handsets until the READY indicator light on the front of the base has gone from flashing yellow to a steady green. Helpful Hint: Use only the power cord provided in this package; using an older power cord can damage the broadband phone. STEP 3: Check for dial tone by pressing the ON button on your handset. If you do not hear a dial tone, please refer to the Troubleshooting section of the user manu- Congratulations! Even if you are transferring your number, you are ready to start taking advantage of the great savings and superior quality of Vonage right now! Please call 800-342-79 to setup your voicemail service and to learn about other free Vonage features included with every Vonage calling plan.

  • Page 11: The Setup Wizard

    The Setup Wizard The Setup Wizard helps setup your system. Open a web browser such as Micro- soft® Internet ExplorerTM using the computer connected to the IP800 series telephone’s PC/LAN port, then follow the steps below. Note: The screens you will see are stored in the IP800 series telephone; they are not web site pages. During setup, ignore alerts that prompt you to reconnect to the Internet. . In the address bar, type http://92.68.5. (do NOT type www). 2. Press the Enter key to display the login screen.
  • Page 12 The Setup Wizard 3. Enter the default password ‘VTech’ to display the initial Wizard screen. 4. Click the Run Wizard button to display the Internet Connection Type screen.

  • Page 13: Internet Connection Type

    Internet Connection Type Type (WAN) At this screen you must choose an Internet connection type (you will be allowed to choose only one). If you are not sure which to choose, ask your Internet Ser- vice Provider. After you make a selection, click Next to display the setup screen for the option you’ve chosen. Dynamic IP Address Choose this setting if you don’t have to enter a username and password to ac- cess the Internet. Continue on page 4. PPPoE Choose this setting if you have DSL and are required to enter a username and password to access the Internet. Continue on page 5. Static IP This setting is rarely required. Contact your ISP to confirm your IP address be- fore choosing this option. Continue on page 6.

  • Page 14: Dynamic Ip Address Screen

    Dynamic IP Address Screen The following screen appears if you select Dynamic IP Address as your Internet connection type. Click Next to continue or click Back to return to the previous screen. Clicking Exit takes you back to the initial wizard screen without saving any changes.

  • Page 15: Pppoe Screen

    PPPoE Screen The following screen appears if you select PPPoE as your Internet connection type. Enter the username and password (provided by your Internet Service Provider) that you use when accessing the Internet. When finished, click Next to continue or click Back to return to the previous screen. Clicking Exit takes you back to the initial wizard screen without saving any changes. Note: you may need to append the ISP’s domain suffix to the username, i.e., username@verizon.net.

  • Page 16: Set Static Ip Address Screen

    Set Static IP Address Screen The following screen appears if you select Static IP Address as your Internet connection type. Delete anything that appears in these fields when the screen is displayed, then enter the WAN and DNS addresses provided by your ISP. Click Next to continue or click Back to return to the previous screen. Clicking Exit takes you back to the initial wizard screen without saving any changes.

  • Page 17: Setup Completed Screen

    Setup Completed Screen Click Save Setting for the changes to take effect or click Back to return to the previous screen. Clicking Exit takes you back to the initial wizard screen without saving any changes.
  • Page 18 Setup Completed Screen Click Close Wizard to return to the initial wizard screen. Test your connections Re-launch your web browser. Your designated home page should appear. If your home page does not appear, try the following: • Reboot your computer. • Turn off or unplug your modem for a few seconds, then turn it back on. • If you still have no Internet access, please refer to the Troubleshooting section of this manual.

  • Page 19: Menu Structure

    • Logout Admin • Settings • DHCP • Passwords • Other • Restore Settings • Logout Status • Broadband Telephone Info • Activity • Traffic • DHCP Client • Logout Help • Basic • Advanced • Admin • Status •...

  • Page 20: Basic Settings

    Basic Settings Setup Wizard Screen Click Run Wizard for a simple, step-by-step configuration of your IP8100 series telephone settings. It is usually not necessary to do this after initial setup is complete. To re-run the Wizard to update settings, please see the Setup Wizard section on page 2. ISP Connection Settings Screen Use this screen to view or change the Internet connection type required by your Internet Service Providers. Please check with your Internet Service Provider for the required configuration settings. ISP Connection Settings: Dynamic IP Address This setting is usually required for use with cable modems. Choose this setting if you don’t have to enter a username/password to access the Internet when you first turn on your computer. With this option, IP addresses are assigned by your...
  • Page 21 Basic Settings • MAC Address: This defaults to the MAC (Media Access Control) address of the WAN port in the IP800 series telephone. If your ISP has registered the MAC address of your computer, you can manually enter it here, or use the DHCP Client List to copy it. • DHCP Client List: Lists MAC addresses of devices that have obtained a DHCP lease from the IP800 series telephone. If your ISP has registered the MAC address of your computer, select that MAC address from the list, click Copy, then click Apply to save the page settings. Clicking Restore takes you back to the default MAC address value.
  • Page 22 Basic Settings ISP Connection Settings: PPPoE PPPoE stands for Point to Point Protocol over Ethernet. This setting is often used by DSL service providers. Choose this setting if you are required to enter a username and password when accessing the Internet.
  • Page 23 Basic Settings • User Name: Enter the user name required by your ISP when you connect to the Internet. Note: you may need to append your ISP’s domain suffix to the username, i.e., username@verizon.net. • Password: Enter the password required by your ISP when you connect to the Internet. • Re-type Password: Re-type the password entered. • Maximum Idle Time: (Default 0) This field specifies the number of minutes of inactivity before your IP800 series telephone terminates the PPPoE session. To avoid periodic disconnection from the Internet, leave this value set to zero. To allow your computer to disconnect after a period of inactivity, enter the time in minutes. (For example, enter 0 to disconnect 0 minutes after you’ve stopped using the computer.) • MTU: (Default 492) Data sent over networks is divided into packets of a certain size. MTU (Maximum Transfer Unit) specifies the largest packet size allowed for transmission over a network. This value typically does not need to be changed. Do not change it unless advised to do so by your Internet Service Provider. • MAC Address: This defaults to the MAC® (Media Access Control) address of the WAN port in the IP800 series telephone. If your ISP has registered the...
  • Page 24 Basic Settings ISP Connection Settings: Static IP Address This connection type is rarely required. Contact your ISP to confirm IP informa- tion before choosing this option.
  • Page 25 Basic Settings Note: When entering the numbers, remember that each number must be in the correct format (four sets of numbers separated by periods, with no spaces). • IP Address: Enter the value assigned by your ISP. • Subnet Mask: Enter the value assigned by your ISP. • ISP Gateway Address: Enter the value assigned by your ISP. • Primary DNS Address: Enter the value assigned by your ISP. • Secondary DNS Address: Enter the value assigned by your ISP. • MAC Address: This defaults to the MAC (Media Access Control) address of the WAN port in the IP800 series telephone. If your ISP has registered the MAC address of your computer, you can manually enter it here, or use the DHCP Client List to copy it. • DHCP Client List: Lists MAC addresses of devices that have obtained a DHCP lease from the IP800 series telephone. If your ISP has registered the MAC address of your computer, select that MAC address from the list, click Copy, then click Apply to save the page settings. Clicking Restore takes you back to the default MAC address value.

  • Page 26: Advanced Settings

    Advanced Settings These settings require advanced networking knowledge. Incorrectly changing these settings may interrupt your Internet or VoIP service. These setting affect devices connected to the PC/LAN port on your IP800 series telephone. Virtual Server Virtual Server, also known as port forwarding, allows you to enable other Inter- net users access to services running on your local network (such as your web server or FTP server). The IP800 series telephone will redirect the Internet user requests to the appropriate server within your local network based on the configured IP address and port number. To create a new virtual server, fill in the fields on the screen and click Apply to save the page settings. You may also use settings for commonly used services in the Virtual Server table at the bottom of the screen by clicking an Edit button.
  • Page 27 Advanced Settings • Virtual Server: (Default Off): Click On to enable or Off to disable. This indicates whether the virtual server is initially enabled or disabled when it is created or modified. • Name: Enter a name for the virtual server you are setting up. • Destination IP: Enter the private IP address of the computer that is hosting the service/application. Note: It is recommended that Static IP is used as the ISP Connection Setting when Virtual Server is created. • Protocol Type: Choose the type of protocol used to access your hosting service. • Port: Enter a single port or a range of ports to forward to a computer on your local network. (Leave this field blank to deny access to all ports.) Click Apply to save the page settings. Clicking Cancel aborts any changes you have made on the page.

  • Page 28: Filters

    Advanced Settings Filters Filters allow you to restrict or permit Internet access for computers on your local network. The filter type supported on your IP8100 series telephone is IP Filter. IP Filters An IP filter is used to deny any specific computer from accessing the Internet using the computer’s IP address. You can deny access by to specific services by port numbers or by blocking all ports for the specific computer. To add a new filter, fill in the fields above and click Apply to save the page settings. You can block access to several of the most commonly used services by clicking an Edit button in the IP Filter table at the bottom of the screen. This will copy the proper settings into the IP Filter fields. You will only need to enter the IP address of the computer to be affected by the filter (you can find this number by displaying the DHCP screen under the Admin tab).

  • Page 29: Dmz

    Advanced Settings • IP Filters: (Default to On): Click On to enable or Off to disable. This indicates whether the IP filter is initially enabled or disabled when it is created or modi- fied. • Name: Enter a name the IP Filter you are setting up. • Destination IP: Enter the private IP address that will be affected by the filter. If left blank, any computers on your LAN will be blocked the Internet access. • Port: Enter a single port or a range of ports that will be denied Internet access. (Leave this field blank to deny access to all ports.) • Protocol Type: Choose a protocol type to block. When finished, click Apply to add the new filter which is then listed under the IP Filter Table. DMZ (Demilitarized Zone) is a feature that exposes a designated computer on your local network to the Internet. The computer designated as the DMZ host is not affected by other security measures. Use this option with caution. Computers designated as DMZ may be vulnerable to security risks. • DMZ: (Default Off) Click On to allow unrestricted Internet access to designated computers. • IP Address: Enter the IP address of a computer to be exposed to the Internet access. When you are finished, click Apply to save the page settings. Click Apply to save the page settings. Clicking Cancel aborts any changes you have made on the page.

  • Page 30: Admin Settings

    Admin Settings These settings can help you protect against unauthorized access and manage your IP8100 series firmware. Settings...

  • Page 31: Dhcp Screen

    • Default is On. This option makes the IP800 series telephone compliant with the Universal Plug and Play standard, which allows compatibility with equipment made by different manufacturers. Remote Web Management Default is off. If turned on, this feature allows you to change IP800 series telephone settings from a remote location (i.e., via the Internet). • IP Address: Enter the Internet IP address of a computer that has access to the IP800 series telephone. You can use 0.0.0.0 to allow all Internet IP addresses access to your network.

  • Page 32: Dhcp Server

    • DHCP Server: Enable/disable DHCP. • Starting IP address: The starting IP address for the DHCP server’s IP assignment. • Ending IP address: The ending IP address for the DHCP server’s IP assignment. • Lease Time: The length of time for the LAN IP address lease. Click Apply to save the page settings. Clicking Cancel aborts any changes you have made on the page. DHCP Client Table • This is a list of devices assigned the IP address on your IP800 series telephone LAN, showing the host name, IP address, MAC address and expired time for each.

  • Page 33: Passwords

    Admin Settings Passwords Changing the default user password is not required by the IP800 series tele- phone, but it can help prevent unauthorized tampering with the IP800 series telephone’s settings. Once a password is set, only those who know the pass- word will be allowed to change or view settings. Note: Write down the password and store it in a secure place. If you forget, you will not have access to any settings until you reset the IP800 series telephone to factory default setting. For more information on factory default setting, please refer to Admin / Restore Settings. User Management • Enter a new password to replace the default password VTech. Confirm by re-entering the new password in the field below. Click Apply to save the page settings. Clicking Cancel aborts any changes you have made on the page.

  • Page 34: Other Options

    Admin Settings Other Options Ping Test • A troubleshooting tool. This option allows you to test the IP connectivity of the devices on your local network. Enter the IP address of the device to be tested then click Ping. The ping results are then displayed in the window below the Ping button.

  • Page 35: Restore Settings

    Admin Settings Restore Settings At this screen you can restore saved settings if the IP800 series telephone becomes unstable and needs to be reset. Restore Router Settings • Restore to Factory Default Settings: Click Restore to reset the IP800 series telephone to its original factory default settings. Use of this option will delete all changes you have made to all settings. Restart The Broadband Telephone • Reboot: This option saves all current settings, then shuts down and restarts the IP8100 series telephone firmware to reinitialize it. This serves the same...

  • Page 36: Status Screens

    Status Screens Status screens display reports of network activity and traffic statistics of your IP800 series telephone. Broadband Telephone Information This screen displays the current status of the IP800 series telephone. Broadband Telephone (LAN) Information Displays the IP8100 series telephone’s current firmware version. The IP8100 series telephone auto-provisions and upgrades to the latest versions non- intrusively and when available. Also displays the status of your Local Area Network connections (MAC Address of the Ethernet LAN connection, IP Address, Subnet Mask, and DHCP server setting). Internet Connection (WAN) Information Displays the status of your Wide Area Network connections (MAC Address of the Ethernet WAN connection, IP Address, Subnet Mask, Default Gateway, and DNS (Domain Name Server).

  • Page 37: Activity Logs

    • If your ISP connection type is Dynamic, buttons at the bottom of the screen are labeled as DHCP Renew and DHCP Release. The buttons allow you to release or renew the IP Address assigned by your Internet Service Provider. • If your ISP connection type is PPPoE, buttons at the bottom of the screen are labeled as Connect and Disconnect. The buttons allow you to reset connection to your Internet Service Provider. • If your ISP connection type is Static IP, no button options are at the bottom of the screen. Activity Logs This screen displays a record of the most recent network events. Each time the IP800 series telephone is reset or turned off, all entries are deleted.

  • Page 38: Traffic Statistics

    Status Screens Traffic Statistics This screen displays a summary of the data sent and received by your Local Area Network and Wide Area Network. • Refresh: Click to update the screen and see the most recent traffic statistics.

  • Page 39: Dhcp Client

    Status Screens DHCP Client This screen displays a list of IP addresses distributed to your local LAN net- work by the IP800 series telephone. DHCP Server Click DHCP Server Settings takes you back to the DHCP screen under Admin. You may view or change your local network IP settings there. DHCP Client Table This is a list of devices assigned the IP address on your IP800 series tele- phone, showing the host name, IP address, MAC address and expired time for each.

  • Page 40: Help

    Help The Help menu provides on-line help to IP800 series telephone web-based features. Click on the available underlined topic takes you to its detailed help page.

  • Page 41: Glossary

    DHCP Server DHCP (Dynamic Host Configuration Protocol) server is a server running the DHCP protocol to automatically assign IP addresses to client stations on a TCP/ IP network. Using DHCP eliminates the need to manually assign IP addresses to each device on your IP800 series telephone. DHCP Client The DHCP client is a device that obtained a DHCP lease from a DHCP server. DMZ (Demilitarized Zone) is a part of a network that is located between a secure LAN and an insecure WAN. DMZs provide a way for some clients to have unre- stricted access to the Internet. DNS stands for Domain Name System. DNS converts domain names to the IP addresses that all machines on the Internet have. It translates from name to ad- dress and from address to name. Domain Name The domain name is the readable version of an Internet site address. A typical domain name has the form www.somedomainname.com or www.somedomain- name. org, etc. Filter Filters define how specific data is transmitted or received from the LAN port to the WAN port. For example, the IP8100 series telephone can filter specific LAN IP addresses from accessing certain services on the Internet. Firewall Firewalls are used to keep networks secure by preventing unauthorized Internet users from accessing services on your local network. The firewall on the IP8100 series telephone can be configured to allow Internet users to access certain services on your LAN using Virtual Servers and the DMZ Host.

  • Page 42: Host Name

    Glossary Firmware Firmware refers to the operating code or program that tells the IP800 series telephone what to do and how to do it. Host Name The name given to a computer or client station that acts as a source for informa- tion on the network. HTTP HTTP (Hyper Text Transfer Protocol) is the communications protocol used to connect to servers on the World Wide Web. HTTP establishes a connection with a web server and transmits HTML pages to client browser (for example Windows® IE). HTTP addresses all begin with the prefix http:// (for example, http://www.somedomainname.com).

  • Page 43: Subnet Mask

    Glossary MTU (Maximum Transmission/Transfer Unit) is the largest packet size that can be sent over a network. Messages larger than the MTU are divided into smaller packets. NAT (Network Address Translation — also known as IP masquerading) enables a LAN to present itself to the Internet with one address. NAT converts the ad- dress of each LAN node into one IP address for the Internet (and vice versa). NAT also provides a certain amount of security by acting as a firewall by keeping individual IP addresses hidden from the WAN. Ping Ping (Packet Internet Groper) is a utility used to find out if a particular IP address is presently online. Port Ports are the physical and/or logical communications pathways in and out of computers and network devices (routers and switches). Most PCs have serial and parallel ports, which are external sockets for connecting devices such as printers, modems, and mice. All network adapters also use ports to connect to the LAN. Finally, applications that communicate over the Internet also have ports; these are the endpoints of the application and are given a specific port number. PPPoE PPPoE (Point-to-Point Protocol Over Ethernet) is a protocol used to commu- nicate between two computers using a serial interface, such as dialup Internet connections, over an Ethernet link.
  • Page 44 Glossary (Transmission Control Protocol) is the transport protocol in TCP/IP that ensures messages over the network are transmitted accurately and completely. TCP/IP TCP/IP (Transmission Control Protocol/Internet Protocol) is the main Internet communications protocol suite. TCP ensures that data is completely sent and received at the other end. The IP component of TCP/IP provides data routabil- ity, meaning that data packets contain the destination station and network ad- dresses, enabling TPC/IP messages to be sent to multiple networks within the LAN or in the WAN. (User Datagram Protocol) is a protocol within TCP/IP that is used to transport information when accurate delivery isn’t necessary (for example, realtime video and audio where packets can be dumped since there is no time for retransmit- ting the data). Virtual Servers Virtual Servers allow Internet users access to services, such as Web or FTP, running on your local network via the WAN IP address of the IP800 series tele- phone. This is also referred to as opening ports or port forwarding. The Virtual Server forwards requests for the specified service to the specified IP address on your LAN. VoIP VoIP (Voice Over Internet Protocol) is a method used to deliver voice information over the Internet. VoIP services allow telephone calls using your PC or LAN. WAN (Wide Area Network) is a communications network that covers a wide geographic area such as a country (contrasted with a LAN, which covers a small area such as a company building).

  • Page 45: Troubleshooting

    Troubleshooting How do I access the web - base d configuration for the IP810 0 series telephone? It is important that you have the latest patches and bug fixes for your web browser when attempting to connect to the configuration for your telephone adapter. We recommend using the following: Internet Explorer 5.5 or higher Netscape 6 or higher Firefox 0.8 or higher Use the following steps to gain access to the web-based configuration of your IP800 series telephone: Step 1: Verify physical connectivity by checking for solid link lights on the phone adapter. The computer that was able to access the Internet when connected to the broadband modem or router should be connected to the PC port on the IP 800 series telephone. If you do not get a solid link, try using a different cable. If the computer is turned off, the link light may not be on. Step 2: Disable any Internet security software running on the computer. Soft- ware firewalls such as Zone Alarm, Black Ice, Sygate, Norton Personal Firewall, and Windows XP firewall may block access to the configuration pages. If you have DSL and use a PPPoE client such as WinPoet or EnterNet300, you should disable this software as well. Check the help files included with these software applications for more information on disabling or configuring them. Step 3: Check the IP address of your computer. Your computer must have an IP address in the same range as the router in order to communicate with it, 92.68.5.X (X = 2-254). Included in the troubleshooting section of this manual...
  • Page 46 Troubleshooting Step 5: Access the web-based configuration of the IP8100 series telephone. Open your web browser and enter http://92.68.5. (do NOT type www), in the address bar. Use the instructions that were provided with the IP800 series telephone to complete the configuration as needed. Specifically, you will need to configure the WAN settings to connect the device to the Internet. How do I configure TCP/IP settings for my computer to connect to the IP8100 series telephone? Note: The following information assumes the computer is connected to the PC Port on the IP800 series telephone. Win98/ME: Step 1: From the Desktop, right-click the Network Neighborhood icon (My Net- work Places in WinME), and then select Properties. Step 2: Highlight TCP/IP and then click the Properties button. If you have more than one adapter installed, then there will be a TCP/IP entry for each adapter.
  • Page 47 Troubleshooting How do I check my computer’s IP address? Note: The following information assumes the computer is connected to the PC port on the IP800 series telephone. It also assumes the computer’s TCP/IP set- tings are configured to obtain an IP address automatically. Included in the trou- bleshooting section of this manual is more detailed information on configuring your TCP/IP settings. Win98/ME: Step 1: Go to Start > Run and enter winipcfg. Click OK. Step 2: From the dropdown menu, choose the Ethernet adapter. Step 3: After selecting the adapter, it will display the IP settings. Your adapter should have an IP address in the same range as the IP800 series telephone, 92.68.5.X. If it doesn’t try releasing, then renewing the IP. a. Click the Release button to release the IP address. b. Click the Renew button to obtain a new address. If you are unable to obtain a valid IP address, confirm that you have a good physical connection between the computer and the IP800 series telephone.
  • Page 48 I followed Steps 1-6 in the Quick Start Guide, but I wasn’t able to success- fully configure the IP8100 series telephone. What else can I do? If you didn’t need to complete step 7, then it is assumed that your ISP is issuing you a Dynamic IP address. From the computer that was previously connected to the broadband modem, access the web-based configuration for the IP8100 series telephone and clone the MAC address. After the setting has been ap- plied, poweroff the IP800 series telephone. Wait about 30 seconds before re- applying the power. Wait a few seconds for the device to stabilize, and then test your connection.

  • Page 49: Technical Specifications

    Technical Specifications Base Physical Connectors • 0/00Mbps RJ45 Ethernet WAN port • 0/00Mbps RJ45 auto-MDI/MDIX Ethernet LAN port • Power adapter jack Cordless • RF Frequency Band: DSSFH 5.8GHz • Channels: 95, channel spacing: 864 KHz • Sensitivity: -95 dBm • 2.5mm headset jack VoIP • SIPv and SIPv2 • Symmetric RTP • CODEC: G.7 a-law/u-law, G.723, G.726, G.729a/b • Codec negotiation • Silence Suppression / Voice Activity Detection (VAD) • Comfort Noise Generator (CNG) • Echo Cancellation G.68 • Adaptive Echo Cancellation • DTMF generation and detection Network • Ethernet Standards: IEEE 802.3, 802.3u, 802.3x flow control • TCP/IP • NAT • DHCP • DNS • PPPoE • StaticIP Management • Auto-configuration • Web-based browser • Remote management Weight • Base: .5 lbs • Handset: 0.5 lbs each (2)

  • Page 50: Operating Temperature

    Technical Specifications Dimension • Base: 2” (W) x 6.25” (D) x 5” (H) Handset: 2” (W) x .5” (D) x 6” (H) Power • Base unit voltage AC adapter voltage: 60Hz, 00 – 240 V • Base unit voltage AC adapter output: 5. VDC 700mA • Handset voltage: 3.6 VDC Operating Temperature • 0 to 50 Certification • FCC Part 5 • Vonage Networks...
  • Page 51 Index Activity Logs 37 ADMIN SETTINGS 30 ADVANCED SETTINGS 26 BASIC SETTINGS 20 Before you begin  Broadband Telephone Information 36 DHCP Client 39 DHCP Screen 3 DMZ 29 Dynamic IP Address Screen 4 Filters 28 GETTING STARTED  GLOSSARY 4 GPL License Information 2 HELP 40 Installation Directions 4 Internet Connection Type 3 ISP Connection Settings Screen 20 MENU STRUCTURE 9 Other Options 34 Package Contents 3 Passwords 33 PPPoE Screen 5 Restore Settings 35 Set Static IP Address Screen 6 Settings 30 Setup Completed Screen 7 Setup Wizard Screen 20 STATUS SCREENS 36 TECHNICAL SPECIFICATIONS 49 THE SETUP WIZARD  Traffic Statistics 38 TROUBLESHOOTING 45 Virtual Server 26...

  • Page 52: Table Of Contents

    STATUS SCREENS ......36 Broadband Telephone Information . . . . . . . . . . . . . . . . . . . . . . 36 Activity Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37...
  • Page 53 Model: IP8100 series telephone...

Table of Contents