Parts checklst for a5870 Parts checklst for a5878 Parts checklst for a5882 Installaton Choose locaton Connect power and telephone lne cords Install handset battery If you subscrbe to DSL servce Belt clp Check for dal tone Charge the handset battery...
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Mantenance Warranty Important safety nstructons FCC, ACTA and IC regulatons The RBRC seal ® FCC, ACTA and IC regulatons Technical specifications Index www.vtechphones.com...
NEED HELP? Ths user’s manual has all the feature operaton and troubleshootng you wll need to nstall and operate your new VTech phone Please take the tme to revew thoroughly to ensure proper nstallaton of ths VTech nnovatve and feature rch...
The prongs are not desgned to hold the plug n place f t s plugged nto a celng, under the table or cabnet outlet Connect power and telephone line cords Standard electrcal outlet www.vtechphones.com Modular telephone jack...
Place the battery n the compartment wth the wres tucked nsde d) The battery may have enough power for short calls For best performance, put the handset n the telephone base and charge the battery for at least 16 hours www.vtechphones.com Use only the •...
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nto place • Mount the telephone base on the wall by positioning it so the mounting studs will fit into the holes on the telephone base and wall mountng/desktop bracket Slde the telephone base down on the mountng studs untl t locks nto place •...
Installation If you subscribe to DSL service If you receve hgh speed nternet servce through your telephone lne (commonly referred to as DSL) and you are experencng nterference durng conversatons and/or your caller ID features aren’t functonng properly, install a DSL filter to the telephone line between the telephone base and the telephone line jack.
Installation Check for dial tone After the batteres are charged, pck up the handset and press TALK; you should hear a dal tone If you do not, refer to the Troubleshootng secton n the back of ths user’s manual • If the phone wll not be used for a Charge the handset battery long perod of tme,...
Installation Set handset date and time If you subscrbe to caller ID service, the date and time will be set automatically with the first incoming call. If you do not have caller ID servce, you can set the date and tme manually: •...
• To end a call, press OFF. Ending calls • Press OFF to end your call — OR — Put the handset on the telephone base to end your call Answering Calls • Press any key to answer a call (except OFF, FLASH...
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Telephone operation • Whle phone s not n use, press to dsplay caller ID nformaton • Whle enterng names or numbers nto memory, press to delete last character entered VOL+ • Whle on a call, press to ncrease the volume A double beep wll sound when you reach the hghest settng •...
Telephone operation Telephone base operation CHARGE/IN USE • Only one handset • Flashes n unson wth an ncomng call’s rngng can be on a call at a • Flashes slowly when the handset s n use tme For example, •...
If you have pulse (rotary) dalng, you can change from dal pulse to touch tone dalng durng a call by pressng *TONE Ths s useful f you need to send touch tone sgnals for access to telephone bankng or long dstance servces...
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Telephone operation For the ia5878 1 Whle on a call, press SEL on HS1 to forward the call to the destnaton handset HS1 wll show: • If HS2 cannot be f o u n d , H S 1 w l l...
Telephone operation Headset jack You can use ths telephone handsfree when you nstall any VTech 2 5 mm headset, purchased separately Plug the headset nto the jack located on the rght sde of the handset (under the small rubber flap). Do not force the...
Directory Your phone can store 20 (ncludng nne speed dal entres) telephone numbers wth names (up to 15 characters for the name and 24 dgts for the number n each locaton) n the handset • Press OFF at any tme...
Directory Chart of characters Usng the chart below, enter up to 15 characters for the name you’re storng An error tone wll sound f you try to enter more than 15 characters Press advance and add a space Characters by number of key presses Dal key Once Twce...
Directory Edit a directory entry 1 Press The screen dsplays DIRECTORY • When you reach the 2 Press end of the lst n the drectory, END OF — OR — LIST wll be shown Press the dial pad key for the first letter of the entry you want to edit. on the screen 3 When the screen dsplays the entry you want to edt, press SEL.
Directory 4 Press SEL The screen dsplays ERASE NO YES and the number. The current choice flashes. 5 Press untl YES flashes. 6 Press SEL. You’ll hear a confirmation beep. Move a directory entry into speed dial 1 Press The screen dsplays DIRECTORY 2 Press to scroll alphabetcally through entres stored n drectory —...
Speed dial Your phone can store up to nne telephone numbers wth names (up to 15 characters and 24 dgts n each locaton) n the speed dal memory locatons you assgn (numbered 1 through 9) n each • The entres you store...
Speed dial 6 Enter the telephone number Press to enter a pause (for example a P wll be shown) f necessary — OR — Press REDIAL/ to dsplay the last number (up to 24 dgts long) daled from ths phone...
Speed dial Delete a speed dial entry 1 Press and hold the speed dal locaton key (1-9) of the entry you wsh to delete 2 When the screen dsplays the entry you want to delete, press SEL Then press ERASE flashes. 3 Press SEL The screen dsplays ERASE NO YES and the number.
There are fees for caller ID servces, and they may not be avalable n all areas Ths product can provde nformaton only f both you and the caller are n areas offerng caller ID servce, and f both telephone companes use compatble equpment www.vtechphones.com...
For each call that comes in, the screen displays the following information between the first and second rng: • Your caller’s name (15 letters are sent by your telephone company) • The caller’s area code and telephone number •...
Caller ID Delete records from call history Delete a specific call: 1 Locate the record you want to delete from call hstory 2 Press the REMOVE key to delete. You’ll hear a confirmation beep. Delete all calls: 1 Wth the handset n dle (off) mode, press and hold the REMOVE key to delete The screen dsplays ERASE ALL NO YES.
Caller ID 2 If you wsh to change how the number s stored, press# The screen dsplays any alternate dalng sequences • Caller ID numbers may avalable for ths call (area code + number; 1 + area appear wth an area code + number;...
Answering system operation Audible indicators Your telephone system gives you voice prompts for feature operations and voice confirmations when you press a button or complete an operaton Setting the clock 1 Make sure the answerng system s on 2 Press CLOCK The system announces the clock settng (e g day, tme and year), then announces: “To set the clock, press CLOCK.”...
Answering system operation If you choose not to record a personalzed announcement, the pre-recorded announcement wll say “Hello, please leave a message after the tone.” • Announcements less than three seconds n length wll not be Repeat or playback prevous recorded message In setup, use to change settngs...
Answering system operation Delete your announcement Press DELETE durng announcement playback The system wll use the pre-recorded announcement untl you record a new one Setup the answering system 1 Press SETUP untl the system announces the feature you want to set Refer to the feature summary below for a descrpton of the features and your choces 2 Press SKIP or REPEAT untl the system announces the desred settng 3 Press SETUP to confirm your selection and move on to the ne�t feature, or press...
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Answering system operation Message alert tone <current setting>, to change the setting, press SKIP or REPEAT, • You can ext feature to continue setup, press SETUP. setup at any tme by pressng PLAY/STOP • If the system has less than 30 seconds of Delete messages recordng tme left, the answerng system turns...
Answering system operation Listen to, save & delete messages The system automatcally saves your messages untl you delete them, and can store approxmately 15 mnutes of messages, memos, and announcements (up to a maxmum of 95 messages) A message or memo can be up to four mnutes long The message window will flash to alert you to new, unplayed messages.
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Answering system operation Window display: 1-94 0-94 (flashing) 1-95 & F (alternatng) 1-99 (countng) 99 (flashing) 1-95 1-95 (flashing) 1-8 (steady for one seconds) 10-99 (steady for one seconds) ON or OF (steady for one seconds) -- (steady) When: There are no messages Total number of old message(s) Total number of new message(s) or clock has not been set...
Accessing the answering system remotely You can access many features of ths system remotely from a touch tone phone 1 Dal your telephone number 2 When the system answers, enter your remote access code If the memory s full, t announces “Memory is full”...
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• If accessng from t o u c h t o n e End call telephone, press #5 to stop recordng • Press 8 to hang up the lne after you finish remote access to the answerng...
There s a call comng n The handset s watng for dal tone The handset s n use The telephone base s pagng the handset The battery needs to be recharged The handset s changng to another of the 30...
Whle not n use (standby*) • To reduce the rsk * Handset s off the telephone base or charger but not n use of fre or njury to • The battery needs chargng when: persons or damage —...
Troubleshooting If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after tryng these suggestons, call VTech Communcatons at 1-800-595-9511 In Canada, call VTech Telecommuncatons Canada Ltd at 1-800-267-7377 Problem Suggestion My telephone does not •...
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• If the cordless handset s n the charger or n the telephone base but the CHARGE lght s not on, refer to The charge light is off n ths secton It may be necessary to purchase a new battery Please refer to the Batteries secton of •...
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The telephone lne cord mght be malfunctonng Try nstallng a new telephone lne cord • Dsconnect the telephone base from the telephone jack and connect a dfferent telephone If there s no dal tone on the telephone ether, the problem s n your wrng or local servce Contact your local telephone company www.vtechphones.com...
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The cordless handset may be too far from the telephone base Move t closer to the telephone base • There may be too many extenson phones on the telephone lne to allow all of them to rng smultaneously Try unpluggng some of them •...
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• Make sure the telephone s set to the correct dal mode (pulse dal or tone dal) for the servce n your area Refer to the Setup secton of ths user’s manual (page 8) to set the dal mode •...
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Contact the local telephone company (charges may apply) • Do you have DSL service? If yes, you need to have a DSL filter installed at every telephone jack that has a telephone connected to it. Contact your DSL service provider for filter information.
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Both you and the caller’s telephone companes must use equpment whch are compatble wth caller ID servce • If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone base and the telephone line jack. Contact your DSL service provider for filter information. The system does not •...
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• When recordng the announcement, make sure you speak n a normal tone of voce about nne message s not clear nches from the telephone base • Make sure there is no background noise (television, music, traffic, etc.) when recording.
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My cordless handset • Make sure the power cord s securely plugged nto the telephone base Plug the unt nto a dfferent beeps five times and workng electrcal outlet not controlled by a wall swtch s not performng •...
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Suggestion Common cure for • If the unt s not respondng normally, try puttng the cordless handset n the telephone base or electronc equpment the charger If t does not seem to respond, try the followng (n the order lsted):...
How long is the limited warranty period? • The lmted warranty perod for the Product extends for ONE (1) YEAR from the date of purchase If VTech repars or replaces a Materally Defectve Product under the terms of ths lmted warranty, ths lmted warranty also apples to repared or replacement Product for a perod of ether (a) 90 days from the date the repared or replacement Product s shpped to you or (b) the tme remanng on the orgnal one-year warranty;...
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VTech assumes no rsk for damage or loss of the Product n transt • If the Product falure s not covered by ths lmted warranty, or proof of purchase does not meet the terms of ths lmted warranty, VTech wll notfy you and wll request that you authorze...
Do not place ths product on an unstable surface, such as a table, shelf or stand The product may fall, causng serous damage Slots and openngs n the back or bottom of the telephone base and handset are provded for ventlaton To protect them from overheatng, these openngs must not be blocked by placng...
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You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with...
The term ‘’IC: ‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met. The Rnger Equvalence Number (REN) for ths termnal equpment s 0 1 The REN s an ndcaton of the maxmum number of devces allowed to be connected to a telephone nterface The termnaton on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not e�ceed five.
Technical specifications Enhanced 5.8GHz Technology - Dual band transmsson combnes the best of 5 8GHz and 900MHz technolo- ges, provdng enhanced performance over standard cordless telephones Frequency control Crystal controlled PLL syntheszer Transmt frequency Base: 912 75 - 917 10 MHz Handset: 5863 80 - 5872 5 MHz Receve frequency Base: 5863 80 - 5872 5 MHz...
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Call screenng/ntercept 33 Call transfer 15 Charge the handset battery 8 Check for dal tone 8 Choose locaton 4 Connect power and telephone lne cords 4 Delete a drectory entry 20 Delete a speed dal entry 24 Delete your announcement 31...
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Store a speed dal entry 22 Technical specifications 54 Telephone base layout 11 Telephone base operaton 14 Telephone operaton 10 Temporary tone dalng 15 The RBRC seal 53 ® Troubleshootng 39 Voce menu 35 Volume 9, 12 Warranty 49 www.vtechphones.com...
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