VTech ip8300 User Manual page 99

Troubleshooting
Problem
I cannot dial out.
Suggestion
• Test a working telephone at the telephone jack. If another telephone has the same problem,
the problem is in the telephone jack. Contact your local telephone company (charges may
apply).
• The telephone line cord might be malfunctioning. Try installing a new telephone line cord.
• Re-install the battery and place the cordless handset in the telephone base.
• Wait for the cordless handset to synchronize with the telephone base. To be safe, allow up to
one minute for this to take place.
First, try all the above suggestions.
• Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a second
or two to synchronize with the telephone before producing a dial tone. Wait an extra second
before dialing.
• Check the signal icon
status icons section on page 6 for details. If there is no network coverage, Low signal range
will be displayed on the screen. Move somewhere until the signal shows you are under a strong
network coverage.
• If the other telephones in your home are having the same problem, the problem is in the wiring
or local service. Contact your local telephone company (charges may apply).
• Eliminate any background noise. Noise from a television, radio, or other appliances may cause
the telephone to not dial out properly. If you cannot eliminate the background noise, first try
muting the cordless handset before dialing, or dialing from another room in your home with
less background noise.
at the top left corner of the screen of handset; refer to the Handset