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MDMAXPROHD
User Manual
7 FAQ
1. How to save power?
• Please turn off the screen while the tool keeps idle.
• Set a shorter standby time.
• Decrease the brightness of the screen.
• If WLAN connection is not required, please turn it off.
2. Communication error with vehicle ECU?
Please confirm:
• Whether the VCI device is correctly connected.
• Whether ignition switch is ON.
• If all checks are normal, send vehicle year, make, model and VIN number to us using Feedback feature.
3. Failed to enter into vehicle ECU system?
Please confirm:
• Whether the vehicle is equipped with this system.
• Whether the VCI device is correctly connected.
• Whether ignition switch is ON.
• If all checks are normal, send vehicle year, make, model and VIN number to us using Feedback feature.
4. How to update Android?
A newer Android version will be released to bring better user experience. Please see below details. Please
make sure your tool battery has at least 70%. Do NOT run any other programs during the update.
Step 1 - Press the Home key to navigate to the Home screen.
Step 2 - tap "Wireless Update" .
Step 3 - tap "Check for updates" . Once a newer version is found, follow the on-screen instructions to
download and install the update file.
Step 4 - Be patient to wait until the update is done.
5. My software subscription has expired, how do I renew it?
(1) Contact your Matco dealer to purchase an upgrade certificate.
(2) Call 877-853-3738 for help.
6. The diagnostics application is failing.
1. Tap the Home key to navigate to the Home screen.
2. Select "Settings" .
3. Select "Apps" .
4. Select the MDMAXPROHD Application from the Apps list.
5. Select "Force Stop" .
6. Tap "OK" to confirm.
7 . Select "Storage" -> "Clear Data" .
8. Tap "OK" to confirm.
2311226-16
www.matcotools.com
877-853-3738
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