Table of Contents
Advertisement
Invite remote diagnostic
assistant
Cancel
6.4.4 Launch Remote Diagnosis (Scanner to PC)
User also can ask for remote control from a PC client technician.
1. Tap "Remote" . Slide the switch to ON so that the partner can connect to your scanner, then select the
target vehicle model. The following screen will appear:
2. Notify the partner to visit the Matco web remote diagnostics platform (https://remotediag.x431.com/#/
login/?isMatco=1&lang=en) until the following screen appears on the PC.
www.matcotools.com
If you need support, just use this option to invite a technician to perform a
remote control on your tool.
Notes:
• Remote diagnosis has the same diagnostic steps as manual diagnosis.
• In process of remote diagnosis, tap the
• Once you received the report from the partner, tap "View Report" to view
details. All diagnostic reports are saved "Toolbox" -> "Saved Reports" ->
"Remote Reports" .
To cancel this operation.
877-853-3738
User Manual
button to send voice message.
Tap "Invite remote diagnostic assistant"
Choose the desired diagnostic software
Wait for partner's confirmation
Start connecting after request confirmed
Start Diagnosis
Generate diagnostic report
MDMAXPROHD
2311226-16
29
Advertisement
Table of Contents
