Faq; About Hardware; About Software - Matco Tools MAXIMUS Manual

10 FAQ

In process of operation of MAXIMUS, you may come across some questions,
including the software, hardware, operation and something related to the
vehicles. Read the user's manual to get the answer if you have any question. If
it can not be solved still, please note it down and contact our Customer Service
Center for help.
Here, we list some frequently asked questions and answers on using MAXIMUS.

10.1 About hardware

Q: Why does the LCD touch screen respond so slowly in cold whether?
A: It is because the ambient temperature is close to the lower limit of operating
temperature range (-10-55℃). Under this situation, it is necessary to warm up
the machine for 30 minutes before test.
Q: There is only backlight and no character on the screen. What should I
do?
A: Check if the power is well connected. Turn off the machine, unplug the power
connector and re-plug it. Turn on the machine after it has been connected to
the power for 1 second.
Q: Why there is no response or response incorrectly while clicking the
screen with touch pen?
A: Please calibrate the screen again.
Q: What can I do when the screen is confused?
A: Please quit the current application (interface), and run it again. If the problem
still exists, please restart the system.
Q: Why can't the data be input after Soft Keyboard is activated?
A: The position where the cursor locates can't be edited. Or you have not
activated the cursor in the input position, please use the stylus to click the
part to edit. You can input the data if the cursor flashes.

10.2 About software

Q: System halts when reading data stream. What is the reason?
A: It may be caused by a slackened connector. Please turn off the machine,
firmly connect the connector, and switch on the machine again.
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MAXIMUS User's Manual