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Study, understand and follow all instructions provided with this product. Read these instructions carefully
before installing, operating, servicing or repairing this tool. Keep these instructions in a safe, accessible
place.
Caution: To help prevent personal injury,
1. Always perform automotive testing in a safe environment.
2. Do not connect or disconnect any test equipment while the ignition is on or the engine is running.
3. DO NOT attempt to operate the tool while driving the vehicle. Have second personal operate the tool.
Any distraction may cause an accident.
4. Before starting the engine, put the gear lever in the Neutral position (for manual transmission) or in
the Park (for automatic transmission) position to avoid injury.
5. NEVER smoke or allow a spark or flame in vicinity of battery or engine. Do not operate the tool in
explosive atmospheres, such as in the presence of flammable liquids, gases, or heavy dust.
6. Keep a fire extinguisher suitable for gasoline/chemical/electrical fires nearby.
7 . Wear an ANSI-approved eye shield when testing or repairing vehicles.
8. Put blocks in front of the drive wheels and never leave the vehicle unattended while testing.
9. Use extreme caution when working around the ignition coil, distributor cap, ignition wires and spark
plugs. These components create hazardous voltage when the engine is running.
10. To avoid damaging the tool or generating false data, please make sure the vehicle battery is fully
charged and the connection to the vehicle DLC (Data Link Connector) is clear and secure.
11. Automotive batteries contain sulfuric acid that is harmful to skin. In operation, direct contact with the
automotive batteries should be avoided. Keep the ignition sources away from the battery at all times.
12. Keep the tool dry, clean, free from oil, water or grease. Use a mild detergent on a clean cloth to clear
the outside of the equipment when necessary.
13. Keep clothing, hair, hands, tools, test equipment, etc. away from all moving or hot engine parts.
14. Store the tool and accessories in a locked area out of the reach of children.
15. Do not use the tool while standing in water.
16. Do not expose the tool or power adapter to rain or wet conditions. Water entering the tool or power
adapter increases the risk of electric shock.
17 . When an engine is operating, keep the service area well-ventilated or attach a building exhaust
removal system to the engine exhaust system. Engines produce various poisonous compounds
(hydrocarbon, carbon monoxide, nitrogen oxides, etc.) that cause slower reaction time and result in
death or serious personal injury.
Compatible with heavy-duty and commercial vehicles, the MDMAXPROHD diagnostic tool is exclusively
intended for professional technicians.
Do not use this tool outside of the designed intent. Never modify the tool for any other purpose or use.
www.matcotools.com
WARNING
INTENDED USE OF THE TOOL
PRODUCT INFORMATION
877-853-3738
User Manual
Made in China
to Matco specifications
MDMAXPROHD
2311226-16
I
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Table of Contents
Related Manuals for Matco Tools MAXIMUS PRO HD
Summary of Contents for Matco Tools MAXIMUS PRO HD
- Page 1 MDMAXPROHD User Manual WARNING Study, understand and follow all instructions provided with this product. Read these instructions carefully before installing, operating, servicing or repairing this tool. Keep these instructions in a safe, accessible place. Caution: To help prevent personal injury, 1.
- Page 2 MDMAXPROHD User Manual Using This Manual This manual contains device usage instructions. Some illustrations shown in this manual may contain modules and optional equipment that are not included in your system. Conventions The following conventions are used. Notes A NOTE provides helpful information such as additional explanations, tips, and comments. Example: Note: In general, vehicle identification numbers are standardized - all contain 17 characters.
- Page 3 MDMAXPROHD User Manual frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: - Reorient or relocate the receiving antenna.
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Page 4: Table Of Contents
MDMAXPROHD User Manual Table of Contents 1 Introduction ..............................1 1.1 Product Profile ............................1 1.2 Accessory Checklist ..........................2 2 Components & Controls ..........................4 2.1 Display Tablet ............................4 2.2 VCI Device ..............................6 2.3 Technical Specifications ..........................7 3 Initial Use .............................. - Page 5 MDMAXPROHD User Manual 6.5 Settings..............................30 6.5.1 General ............................30 6.5.2 VCI ..............................31 6.5.3 VCI Management ........................... 31 6.5.4 ROXIE MANAGEMENT ......................... 31 6.5.5 Color Theme ..........................31 6.5.6 MD Printer Connection ........................32 6.5.7 Shop Information ........................... 32 6.5.8 Shop Management ........................
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Page 6: Introduction
MDMAXPROHD User Manual 1 Introduction 1.1 Product Profile MAXIMUS PROHD (MDMAXPROHD) is an evolutionary smart solution for specialized heavy-duty vehicle diagnosis and maintenance. It inherits from advanced diagnosing technology and is characterized by covering a wide range of vehicles, featuring powerful functions, and providing precise test result. Through the wireless communication between VCI dongle and MDMAXPROHD tablet, it achieves full car model and full system vehicle trouble diagnosis, which include Reading DTCs, Clearing DTCs, Reading Data Stream, Actuation Test and Special Functions. -
Page 7: Accessory Checklist
MDMAXPROHD User Manual 1.2 Accessory Checklist Common accessories are same, but for different destinations, the accessories may vary. The following accessory items are only for reference. Please consult from the Matco Distributor or check the package list supplied with this tool together. Name Picture &... - Page 8 MDMAXPROHD User Manual Data Cable (Connect the VCI and diagnostic tool to perform vehicle diagnosis.) Battery Cable Clamps (To provide power to the non-16pin connector through connection to the vehicle's battery.) Cigarette Lighter Cable (Supply power to the VCI through connection to cigarette lighter receptacle.) Adapter Cables (Connect the diagnostic cable and vehicle’s...
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Page 9: Components & Controls
MDMAXPROHD User Manual 2 Components & Controls There are two main components to the diagnostic system: • Display Tablet -- the central processor and monitor for the system (For details, please refer to Chapter 2.1.) • VCI device -- the device for accessing vehicle data (For details, please refer to Chapter 2.2.) 2.1 Display Tablet The tablet acts as the central processing system, which is used to receive and analyze the live vehicle data from the VCI device and then output the test result. - Page 10 MDMAXPROHD User Manual Name & Descriptions Memory Card Slot -- To store the memory card for storage expansion. Type C Charging Port -- Reserved for charging the tablet. Power/Screen Lock Button -- To turn the tablet on/off with long press, or lock the screen with short press.
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Page 11: Vci Device
MDMAXPROHD User Manual 2.2 VCI Device The MAXSYNC VCI dongle works as a heavy duty / medium duty / light duty vehicle communication interface device, which is used to connect to the vehicle’s DLC (Data Link Connector) port via the diagnostic cable to read the test data and then send it to the tablet. -
Page 12: Technical Specifications
MDMAXPROHD User Manual 2.3 Technical Specifications A. Display Tablet Item Description Operating system Android 10.0 4-core processor, 2.0GHz Display 10.1 inch capacitive touch screen with 1280 x 800 resolution Memory Storage 128GB Connectivity • WLAN (802.11 b/g/n/ac) • USB ports (1 x Type-C + 1 x Type-A) •... -
Page 13: Initial Use
MDMAXPROHD User Manual 3 Initial Use 3.1 Charging the Tablet Warning: • Only use the included power adapter to recharge the tablet. Use of any other adapter will damage the tool. We assume no responsibility for damage or loss resulting from using other similar adapters other than the specified one. -
Page 14: Wi-Fi Setup
MDMAXPROHD User Manual 3.4 Wi-Fi Setup MDMAXPROHD has built-in Wi-Fi that can be used to get online. Once you’re online, you can register your tool, update diagnostic software & APK, browse the Internet, get apps and send email on your network. Note: Once WLAN is set as ON, the tablet will consume more power. -
Page 15: Getting Started
MDMAXPROHD User Manual 4 Getting Started 4.1 User Registration Users need to go through an sign-up process before using MDMAXPROHD. Notes: • Before registering, please make sure that your tablet has a strong and stable Wi-Fi signal. • While activating device, the Serial number and Verification code can be found in the included password envelope. - Page 16 MDMAXPROHD User Manual “MANAGE SUBSCRIPTIONS” enables you to renew your subscriptions or purchase new software packages. On-screen Buttons: Sign Out: Tap it to log out the system. Update Profile: Tap it to modify personal information. 4. Tap “ ” on the top left-hand corner of the screen to switch to the Toolbox module. Note: If a number indicator appears on upper right corner of the Update logo, it indicates newer software is available.
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Page 17: Basic Operations On Diagnostic App
MDMAXPROHD User Manual Make sure all brands are selected, tap “Update” to start updating. Tap the “OK” button on the pop-up message box when update is complete. Note: Download and installation will take approximately 10 minutes depending on the internet connection. -
Page 18: Function Modules
MDMAXPROHD User Manual 4.3 Function Modules There are 2 function modules available on the MDMAXPROHD: Diagnostics and Toolbox. 4.3.1 Diagnostics It mainly includes the following items: System Scan Quickly scan which systems are equipped on the test vehicle. Allows you to detect the voltage of the vehicle OBD II diagnostic socket CAN BUS Pin pins and the supported protocol types to help technicians judge the OBD Detection... -
Page 19: Diagnostics Toolbar
MDMAXPROHD User Manual 4.4 Diagnostics toolbar The diagnostics toolbar contains a number of buttons that enables various procedures. It is hidden under at the top of the vehicle diagnostic screens throughout the diagnostic session. Refer to the table below for a brief description of the functions of the diagnostics toolbar buttons. Tap to print the current screen. -
Page 20: Start Diagnostics
MDMAXPROHD User Manual 5 Start Diagnostics 5.1 Connections 5.1.1 Preparation 1. Make sure that the ignition is turned off and vehicle battery voltage range is 9-14V or 18-30V. 2. Find DLC location. For Commercial Vehicles, the DLC is generally located in driver’s cab. 3. -
Page 21: Start Diagnostics
MDMAXPROHD User Manual of the screen will be enabled indicating the USB connection is successful. Note: The USB connection provides the most stable and fastest communication. When all communication methods are applied at the same time, the tablet will use the USB communication as the default priority. - Page 22 MDMAXPROHD User Manual 4). Select test system: Select the target test system. 5). Select test item: Select the desired test item to proceed. Note: Diagnostic report is classified into two categories: Pre-Repair report and Post-Repair report. To facilitate the comparison of the pre-repair and post-repair reports and get accurate test result, please make sure you saved the right type of the diagnostic report.
- Page 23 MDMAXPROHD User Manual This function displays the detailed information of DTC records retrieved from the vehicle’s control system. Note: Retrieving and using DTCs for troubleshooting vehicle operation is only one part of an overall diagnostic strategy. Never replace a part based only on the DTC definition. Each DTC has a set of testing procedures, instructions and flow charts that must be followed to confirm the location of the problem.
- Page 24 MDMAXPROHD User Manual On-screen Buttons: Customer Signature: Tap to create customer signature. Print: Tap to print the report out via the external printer. Share: Tap to share the report with others. By default, the workshop information is blank. You can configure and revise it from the “Shop Information” in “Toolbox”...
- Page 25 MDMAXPROHD User Manual On-screen Buttons: Select Page: Tap it to select all items of the current page. To select certain data stream item, just check the box before the item name. Select All: Tap it to select all items of the current page. To select certain data stream item, just check the box before the item name.
- Page 26 MDMAXPROHD User Manual • Min/Max: Tap “Min/Max” to define the maximum/minimum value. Once the value goes beyond the specified value, the system will alarm. • Customize: If desired, you can customize to show only those PIDs you are interested in viewing. Tap “Customize”...
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Page 27: Diagnostic History (Previous Session)
MDMAXPROHD User Manual -> “Saved Reports” -> “Health Report” . Record: Tap to start recording diagnostic data. Recorded live data can serve as valuable information to help you in troubleshooting of vehicle problems. All diagnostic records can be replayed from “Toolbox” -> “Saved reports”... -
Page 28: Hd Reset
MDMAXPROHD User Manual sequence. • Tap certain vehicle model to view the details of the last diagnostic report. • To delete certain diagnostic history, select it and then tap “Delete” . To delete all historical records, tap “Select All” and then tap “Delete” . •... -
Page 29: Toolbox
MDMAXPROHD User Manual 6 Toolbox 6.1 Maximus Fix HD This modules allows you to access full instructions, flow charts, wiring diagrams and more to walk through how to fix and finish the vehicle repair job. 6.2 Saved Report Tap “Saved Report” , it mainly includes the following options: 1. -
Page 30: Update Frequently Used Software
MDMAXPROHD User Manual 1). If the user does not download any diagnostic software during the sign-up process, all diagnostic software is selected by default. Tap “Install” to start downloading. 2). If the user downloaded all/some vehicle software during the sign-up process and had it serviced for a long period of time, only the frequently used software is selected. -
Page 31: Add Friends
MDMAXPROHD User Manual 6.4.1 Add Friends Tap “Contacts” to enter the contact page. By default it appears blank. In the search bar, input the partner’s username and tap “Search” button next to the search bar to starts searching from Matco’s technician database. Note: The partner must be the users who have registered their Matco’s diagnostic tools. -
Page 32: Launch Remote Diagnosis (Scanner To Scanner)
MDMAXPROHD User Manual Here you can send voice and text messages. Tap + to call out more function options. • Add friend: It is disabled if you have added the partner as your friend. • File: Choose diagnostic reports or local files to send. •... - Page 33 MDMAXPROHD User Manual The Tech 2 Tech options are defined as follows: Actions Results Request to control the partner’s device remotely to help him diagnose the vehicle. Notes: • Remote diagnosis has the same diagnostic steps as manual diagnosis. • In process of remote diagnosis, tap the button to send a voice message.
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Page 34: Launch Remote Diagnosis (Scanner To Pc)
MDMAXPROHD User Manual If you need support, just use this option to invite a technician to perform a remote control on your tool. Notes: • Remote diagnosis has the same diagnostic steps as manual diagnosis. • In process of remote diagnosis, tap the button to send voice message. -
Page 35: Settings
MDMAXPROHD User Manual 3. After the partner successfully logs in (using his own official technician account and password), the following screen will appear. 4. Tell the partner to enter the Serial Number of your scanner, and then tap Start remote diagnosis to control your scanner remotely. -
Page 36: Vci
MDMAXPROHD User Manual 6.5.1.3 Diagnostic Software Auto Update This option is designed to turn on/off the automatic diagnostic software update function. If set as ON, the system will automatically update the available diagnostic software when the tablet has a network connection and a newer version is detected. -
Page 37: Md Printer Connection
The App is compatible with the “Matco Tools Wi-Fi Printer” (sold separately) and “System” (external printer). 1. For Matco Tools Wi-Fi printer, follow the instructions described in the User Manual included with the printer to configure it. 2. For other Wi-Fi printers, Before printing, make sure the following conditions are met: •... -
Page 38: Backup/Restore
MDMAXPROHD User Manual Note: Removing software may completely delete the software from the tablet. If some software is not used and the tablet runs out of space, you can use this feature to remove it. To re-download it, go to “Update”... -
Page 39: Faq
MDMAXPROHD User Manual 7 FAQ 1. How to save power? • Please turn off the screen while the tool keeps idle. • Set a shorter standby time. • Decrease the brightness of the screen. • If WLAN connection is not required, please turn it off. 2. - Page 40 MDMAXPROHD User Manual Customer Service If you have any questions on the operation of the unit, please contact Matco customer service number: 877-853-3738. Statement: We reserve the rights to make any change to product designs and specifications without notice. The actual object may differ a little from the descriptions in the manual in physical appearance, color and configuration.