Page 2
MDMAXPROHD User Manual WARNING SYMBOLS AND DEFINITIONS Read all safety warnings and instructions. This safety alert symbol is used to alert you to potential injury hazards. Obey all safety *Note: Failure to follow the warnings and instructions may result in messages that follow this symbol to avoid electric shock, fire and/or serious injury.
MDMAXPROHD User Manual Content 11. Automotive batteries contain sulfuric acid that is harmful to skin. In operation, direct contact with the automotive batteries should 1 Introduction ..................1 be avoided. Keep the ignition sources away from the battery at all times.
MDMAXPROHD User Manual 1 Introduction Clear DTCs, Read Data Stream, Special Functions etc. • Tech 2 Tech (Remote Diagnosis): This option aims to help repair shops or technicians launch instant messaging and remote diagnosis, making the repair job getting fixed faster. 1.1 Product Profile •...
MDMAXPROHD User Manual 1.3 Technical Specifications 1.3.2 VCI Dongle Item Description 1.3.1 MAXIMUSPROHD Tablet Working voltage DC 9~36V Item Description Power consumption ≤ 6W Operating system Android 10.0 Communication via Wireless and wired 4-core processor, 2.0GHz Size 200mm x 110mm x 47mm 10.1 inch capacitive touch screen with Display 1280 x 800 resolution...
MDMAXPROHD User Manual 2 Components & Controls 2.1 MAXIMUSPROHD Tablet There are two main components to the MAXIMUSPROHD system: • MAXIMUSPROHD Tablet -- the central processor and monitor for the system (For details, please refer to Chapter 2.1.) • VCI Device -- the device for accessing vehicle data (For details, please refer to Chapter 2.2.) www.matcotools.com 877-853-3738...
MDMAXPROHD User Manual 2.2 VCI Dongle Name & Descriptions Memory Card Slot -- To store the memory card for storage The MAXDIAG VCI dongle works as a heavy duty / medium duty / expansion. light duty vehicle communication interface device, which is used to connect to the vehicle’s DLC (Data Link Connector) port via the Type C Charging Port -- Reserved for charging the tablet.
MDMAXPROHD User Manual Name & Descriptions Name Picture DB-15 Diagnostic Connector -- To connect the diagnostic cable. MAXIMUSPROHD Touch Screen Tablet DC-IN Port *Warning: The VCI dongle obtains power through the (A tablet for showing test results.) vehicle's DLC (Data Link Connector) via the diagnostic cable.
Page 11
MDMAXPROHD User Manual Cigarette Lighter Cable (Supply power to the VCI through Diagnostic Cable connection to cigarette lighter (Connect the VCI dongle to the receptacle.) vehicle’s OBD II DLC port. It can be separated into two parts: DB15F to HD15F data cable and HD15M to OBD II adapter.) Battery Clamps Cable...
MDMAXPROHD User Manual 3 Preparations 3.2 Power ON/OFF 3.1 Charging MAXIMUSPROHD *Note: If it is the first time you use the tablet or the tablet keeps idle for a long time, it could fail to be turned on. It results from low battery. In this case, please recharge it for a while and try to turn it on.
MDMAXPROHD User Manual 3.4 Desktop 1. On the home screen, tap on 3. Tap and hold the desired lan- Settings -> Language & Input -> guage, drag it to the top of Languages. the screen and release. The Adjusting Screen Brightness system will change to the 2.
Page 14
MDMAXPROHD User Manual Disconnect from a Wi-Fi Network 1. On the Home screen, tap Set- 2. Tap the network with a “Con- tings > WLAN. nected” status, then tap “Forget” . www.matcotools.com 877-853-3738...
MDMAXPROHD User Manual 4 Initial Use software with basic diagnostic functions. B. Tap “TRANSFER FROM MAXME” to sign in the App with your MaxMe account. 4.1 User Registration C. Tap “REGISTER FULL SOFTWARE” to subscribe the diagnostic software with all systems and full functions. Users need to go through an sign-up process before using 2.
Page 16
MDMAXPROHD User Manual On-screen Buttons: Recover Current Device Activation: If you have already activated your MAXFLEXPRO, tap it to navigate to the following screen. On-screen Buttons: Sign Out: Tap it to log out the system. Update Profile: Tap it to modify personal information. Input Serial number, Email address and Password, and then tap Update App: If a newer App version is detected, this option will “SUBMIT”...
MDMAXPROHD User Manual Make sure all brands are selected, tap “Update” to start updating. Tap the “OK” button on the pop-up message box when update is complete. *Note: Download and installation will take approximately 10 minutes depending on the internet connection. 4.2 Basic Operations on Diagnostic App 4.2.1 Switch between different function modules *Note: If a red dot appears on upper right corner of the Update logo,...
MDMAXPROHD User Manual 4.3 Function Modules There are 2 function modules available on the MAXIMUSPROHD: Diagnostics and Toolbox. 4.3.1 Diagnostics It mainly includes the following items: Configures MAXIMUSPROHD to operate as a diagnostic tool exclusively for passenger cars. Automotive Max VIN (VIN Scan) and Manual Diagnosis are supported.
MDMAXPROHD User Manual Videoscope This modules allows you to access To check unseen or unreachable parts full instructions, flow charts, wiring (Optional) or components. diagrams and more to walk through Oscilloscope To determine vehicle electrical how to fix and finish the job. Maximus Fix equipment and circuit trouble.
Page 20
MDMAXPROHD User Manual Tap to print the current screen. Print To perform printing, you need to purchase an extra Wi-Fi printer separately. Exit Session Tap to exit the current diagnostic session. www.matcotools.com 877-853-3738...
MDMAXPROHD User Manual 5 Start Diagnostics 1. VCI 2. DB15F to HD15F data cable 3. HD15M to OBD16 adapter 5.1 Connections 4. Vehicle’s DLC port For non-OBDII vehicles, refer to the above figure to make connection. 5.1.1 Preparation 1. Select the appropriate adapter according to the vehicle’s DLC port Normal testing conditions type (4).
MDMAXPROHD User Manual By default, the Bluetooth ID of the VCI dongle starts with 5.3 Start Diagnostics 98********00 (where ******** stands for 8 digits). On the Diagnostics page, tap “Automotive/Motorcycles” to enter the 3. If the pair request pops up on the screen, enter the request pin vehicle selection page.
Page 23
MDMAXPROHD User Manual A. If the tablet successfully decodes the vehicle VIN, the following *Note: If the VCI was once used with other devices, you need to screen will appear: cancel the pairing of the VCI first via either one of the following ways: •...
Page 24
MDMAXPROHD User Manual • Tap “ ” , the following screen will appear: Place the VIN inside the viewfinder rectangle to scan it. The most recognizable location for this number is in the top left corner on the vehicle’s dashboard. Other locations include the driver’s door or post, and the firewall under the hood.
Page 25
MDMAXPROHD User Manual b). Manual Input: In this mode, you need to input the VIN manually. The most recognizable location for this number is in the top left corner on the vehicle’s dashboard. Other locations include the driver’s door or post, and the firewall under the hood. *Note: In general, vehicle identification numbers are standardized - all contain 17 characters.
Page 26
MDMAXPROHD User Manual *Notes: • Bluetooth connection is not required to run the DEMO program. • If a vehicle is tested and no Bluetooth connection is made before diagnosis, tap “Search Bluetooth” , a dialog box similar to the following appears: On-screen Buttons: Vehicle Coverage: Tap to view the vehicle models that the current diagnostic software covers.
Page 27
MDMAXPROHD User Manual 5.3.2.1 Health Report (Quick Test) *Note: Diagnostic Trouble Codes or Fault Codes can be used This function varies from vehicle to vehicle. It enables you to quickly to identify which engine systems or components that are access all the electronic control units of the vehicle and generate a malfunctioning.
Page 28
MDMAXPROHD User Manual *Note: Diagnostic report is classified into two categories: Pre-Repair report and Post-Repair report. To facilitate the comparison of the pre-repair and post-repair reports and get accurate test result, please make sure you saved the right type of the diagnostic report. •...
Page 29
MDMAXPROHD User Manual *Note: By default, the workshop information is blank. You can *Note: Before performing this function, please make sure that: configure and revise it from the “Shop Information” in “Toolbox” -> You have saved a pre-repair report of the currently tested vehicle, “Settings”...
Page 30
MDMAXPROHD User Manual Tap the desired system to navigate to the test function selection *Note: Different vehicle has different diagnostic menus. screen. For detailed operations on test function, please refer to Chapter 5.3.2.3. A. Version Information 5.3.2.3 System Selection This function is used to read the version information of system mode, vehicle VIN, software and ECU.
Page 31
MDMAXPROHD User Manual illuminated, tap it to view the freeze frame data. *Note: After clearing, you should retrieve trouble codes once more Maximus Fix: Tap to retrieve it and find possible cause & verified or turn ignition on and retrieve codes again. If there are still some solution from the Maximus Fix (sold separately).
Page 32
MDMAXPROHD User Manual Unselect: Tap it to deselect all data stream items. colors. OK: Tap it to confirm and jump to the next step. On-screen Buttons: After selecting the desired items, tap “OK” to enter the data stream : Tap it to view the waveform graph of the current data stream reading page.
Page 33
MDMAXPROHD User Manual • Combine: This option is mostly used in graph merge status for Select Sample DS: Tap it to select the sample DS file, the values you data comparison. customized and saved in process of DS sampling will be imported into the “Standard Range”(See below) column for your comparison.
Page 34
MDMAXPROHD User Manual serve as valuable information to help you in troubleshooting of vehicle problems. All diagnostic records can be replayed from “Toolbox” -> “Saved reports” -> “Recorded Data” . *Note: The saved file follows the naming rule: It begins with vehicle type, and then the record starting time and ends with .x431 (To differentiate between files, please configure the accurate system time).
MDMAXPROHD User Manual • Electronic Throttle Position Reset There are two methods to reset service lamp: Manual reset or Auto reset. Auto reset follows the principle of sending command from the tool to vehicle’s ECU to do resetting. While using manual reset, users just follow the on-screen instructions to select appropriate execution options, enter correct data or values, and perform necessary actions, the system will guide you through the complete performance for...
MDMAXPROHD User Manual 2. After changing engine oil or electric appliances that monitor oil life, cylinder, brake line, or brake fluid is replaced, the ABS bleeding you need to reset the service lamp. function must be performed to bleed the ABS. 5.4.2 Electronic Parking Brake Reset 5.4.5 Tire Pressure Monitor System Reset 1.
MDMAXPROHD User Manual is present. Most new vehicles have an immobilizer as standard 5.4.9 Battery Maintenance System Reset equipment. An important advantage of this system is that it doesn’t This function enables you to perform a resetting operation on the require the car owner to activate it since it operates automatically.
MDMAXPROHD User Manual system, or control module or when the vehicle level is incorrect, 5.4.11 Electronic Throttle Position Reset you need to perform this function to adjust the body height sensor This function enables you to make initial settings to throttle actuators for level calibration.
MDMAXPROHD User Manual 6 Toolbox • Select the desired report and then tap “Delete” to delete it. 6.1.2 Remote Report This option lists all diagnostic reports generated in process of remote 6.1 Saved Reports diagnostics. Tap “Saved Reports” , a screen similar to the following appears. 6.1.3 Recorded Data If user records the running parameters or waveform graphs while reading data stream, it will be saved as diagnostic records and appear...
MDMAXPROHD User Manual files. *Note: While viewing recorded live data, carefully look for any irregularities in any of the PID values/signal information (TEMP, RPM, etc). If any PIDs 6.1.5 Shared Data Samples go beyond the standard range value, or irregularities are detected, follow the procedures in the vehicle’s service manual to perform additional This feature lets you view the data stream sample files shared with troubleshooting and repair.
MDMAXPROHD User Manual Once an incoming message reaches, a red dot Message tab will appear on the upper right corner of the tab. D i r e c t l y i n p u t t h e p a r t n e r ’s S / N o f t h e Search bar MAXIMUSPROHD to start searching, and tap the desired one to add it into your friend list.
MDMAXPROHD User Manual Fig. 6-7 Once the partner receives the request, a beep will sound. Tap the “Message” tab: • Once the partner agreed your request, you will receive a piece of verification information and he/she will automatically be listed in the Contact tab.
MDMAXPROHD User Manual • Tap to call out more function options. • Add friend: It is disabled if you have added the partner as your friend. • File: Choose diagnostic reports or local files to send. • Picture: Choose screenshots or pictures to send. •...
Page 44
MDMAXPROHD User Manual Request to control the partner’s device If you need support, just use this option remotely to help him diagnose the vehicle. to invite a technician to perform a remote control on your tool. *Notes: *Notes: • R e m o t e d i a g n o s i s h a s t h e s a m e diagnostic steps as manual diagnosis.
MDMAXPROHD User Manual 6.3 Feedback Cancel To cancel this operation. This item allows you to feedback your diagnostic problems to us for analysis and troubleshooting. Tap “Feedback” , the following 3 options will be displayed on the left column of the screen. A.
MDMAXPROHD User Manual Tap “Update” to enter the update center. Once download is finished, the software packages will be installed automatically. 6.4.2 Set Frequently Used software To easily locate and quickly update some frequently used software, you can use the “Common Software” option to create a frequently used software list.
MDMAXPROHD User Manual Fig. 6-13 6.5.1.5 Auto Generate Health Report once connected Tap “+” , a pop-up window appears. Select the checkbox before the Once it is set as ON, the system will automatically output a health software name and tap “SAVE” , the software will be displayed in the report once the AutoDetect diagnostic session is finished.
This option is used to establish a wireless connection between the at + default = 1 tablet and the printer (sold separately) while performing printing operations. The App is compatible with the “Matco Tools Wi-Fi Printer” (sold at + reboot = 1 separately) and “System” (external printer). rebooting...
Page 49
MDMAXPROHD User Manual password is not required), and then tap “Confirm” . Fig. 6-17 After inputting, tap “Save” . Fig. 6-16 Once you saved the shop information, it will be loaded automatically in 4. Once the Wi-Fi network of the printer is connected and the printer the “More Information”...
Page 50
MDMAXPROHD User Manual Fig. 6-20 Fig. 6-18 Under the “Hide Software” tab, select the desired software logo (a Tap the desired website to visit it. “Checkmark” will show in the checkbox located at the lower right To add certain website into favorites, scroll the screen to until it corner) and tap “Hide”...
Page 51
MDMAXPROHD User Manual 4). Unplug the U disk from the tablet. B. Restore 1). Insert the U disk into the Data Transmission Port of the tablet. 2). Tap “Restore” to select the data folder to be restored. 3). Tap “Restore” on the bottom of the screen to copy it to the tablet. 4).
MDMAXPROHD User Manual 7 Applications Through this function, users can perform battery health test, start system test and charging health test. It needs to work with the included MDMAXBATTERY module. 7.1 ADAS For more detailed operations, please refer to the User Manual included with the module.
Page 53
MDMAXPROHD User Manual Appendix - FAQ 5. How to reset the tablet? There are 2 methods available to reset the tablet: 1. Communication error with vehicle ECU? Method 1 Please confirm: 1. Ensure the tablet is in ON mode. 1. Whether diagnostic connector is correctly connected. 2.
Page 54
MDMAXPROHD User Manual 8. Make sure all brands are selected, tap on “Update” on the 6. How to update Android? update page to start updating. Download and installation will take A newer Android version will be released to bring better user approximately 10 minutes depending on the internet connection.
Page 55
MDMAXPROHD User Manual 7. Tap on “Copy” on the bottom of the screen, the folder is 5. Tap on “Internal Storage”(*Note: Take “Pictures” for example). successfully copied. 8. Tap on “USBxxxx” and select the target folder, tap on “Paste” to start copying.
Page 56
MDMAXPROHD User Manual *Note: Another method is available for picture backup. User also 6. Plug the external storage device into the data transmission port (not can go to Gallery to select the desired folder/files and share it to the type-C port) of the tablet. external storage device via “ES Save to...
Page 57
MDMAXPROHD User Manual *Note: While performing data backup, make sure that the ES File Explorer is closed. 9. Tap on “OK” to start copying until the process is successfully completed. 11. The diagnostics application is failing. 1. Tap on the Home key to navigate to the Home screen. 2.
Page 58
FCC Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Page 59
MDMAXPROHD User Manual If you have any questions on the operation of the unit, please contact Matco customer service number: 877-853-3738 Statement: We reserve the rights to make any change to product designs and specifications without notice. The actual object may differ a little from the descriptions in the manual in physical appearance, color and configuration.