Tm Plus Troubleshooting; Robotic Pool Cleaner Troubleshooting - Maytronics Dolphin Liberty 200 User Instructions

9. MyDolphin™ Plus - TROUBLESHOOTING
Symptom
Cannot pair the
smartphone app to the
robotic pool cleaner.
Robot is not waiting at
the waterline when I
arrived. It is standing
near a wall.
Issue
Robot does not turn ON from the app.
9
Possible reason
• The Bluetooth® on one of your
devices is either off or not in
pairing mode.
• The phone is too far from the
robot.
• You did not give the required
permissions when installing the
app.
It waits for a few seconds and then
climbs another wall. After climbing
3 walls, it will wait by the wall to
prevent running out of energy,
Corrective action
• Turn the Bluetooth® off and on in your smartphone.
For iOS – Go to settings → Bluetooth®.
• Get closer to the power supply.
• Check that the robot's charger is connected well and that your
phone's Bluetooth® is searching for nearby devices.
• Try uninstalling and reinstalling the MyDolphin
all permissions. If it still doesn't find your robot, try restarting your
phone.
• If none of the above troubleshooting helps,
contact Customer Care
• Shake the Clicker in the water for 3 seconds and it should climb up.
• Connect the provided hook to your cleaning pole, and lift the pool
cleaner to the waterline with the hook. At the water line pull the
robot out.
Suggested Action
• Make sure that the robot is charged with all three LEDs green.
• After turning it ON, place it in the water. It is designed not to work
outside of the water.
Robotic Pool Cleaner LIBERTY
Plus app, and give
TM
| User Instructions