Troubleshooting - Maytronics Dolphin DX User Instructions

8. TROUBLESHOOTING

If the suggest solutions do not solve the problem contact your dealer
Symptom Possible reason
1. Cable twisting • Obstruction in pool
or cable coils up
• Excess cable in the pool
• Filter bag/cartridge dirty
• In all abovementioned cases
2. Dolphin is • Dirt stuck in moving parts
moving in circles
• Clogged filter bag/cartridge
• Power supply incorrectly
• Incorrect mounting of bottom lid
• Algae or pool water is out of Spec
3. The Dolphin • Power supply incorrectly
does not cover
the entire pool
• The handle is not positioned
4. Dolphin does • Filter bag/cartridge is full
not climb walls
• Algae on walls
• Water temperature too low
• Brushes worn
• Slippery ceramic wall tiles
• Debris caught around impeller
• Dolphin too light - trapped air
• Unsuitable PH level
5. Motors • Impeller blocked
not working
• Drive system blocked
• Electrical problem - motor unit,
6. Dolphin • Air caught in filter bag/cartridge
will not sink
• Special combined climbing
7. Power supply • Not plugged properly or
or power supply
switch light is
not working
Robotic Pool Cleaner DX4
positioned
positioned
in accordance to the pool
conditions
cable or power supply
brushes are dry
non - functioning socket
User Instructions
|
Corrective action
• Remove obstruction in pool.
• Remove excess cable out of the pool.
• Clean filter bag/cartridge.
• Straighten cable and lay in sun periodically.
• Remove dirt from moving parts.
• Clean filter bag/cartridge.
• Place power supply in a position so that the
Dolphin can reach all walls.
• Lock bottom lid in the right position.
• Correct pool and water conditions.
• P lace power supply in a position so that
the Dolphin can reach all walls.
• Y ou may enhance the pool coverage by adjusting
the handle float. For optimal pool coverage the
Dolphin should turn on the floor at 90° angle
(the pool cleaner rotates twice before completing
the 90° turn).
1. If the Dolphin does not complete a 90° turn,
shift the float opposite to the cable's entry–side
towards the handle center.
2. If the Dolphin turns in an angle wider than 90°,
shift the float on the cable's entry-side towards
the handle center.
• Empty and wash filter bag/cartridge.
• Brush walls.
• Ideal water temperature between 43°-93°F / 6°-34°C.
• Replace brushes - contact your dealer.
• Consult with your dealer about special brushes.
• Remove impeller tube. Clean impeller.
• Turn Dolphin upside down under water
to remove trapped air.
• Check pH level between 7 and 7.8.
• Remove impeller tube and clean impeller.
• Clean tracks and wheels.
• Consult with your dealer and Service Center.
• Turn Dolphin upside-down under water to
remove trapped air. Wash the filter bag/cartridge.
• Open two inlet flaps in the bottom lid to remove
dirt and/or trapped air.
• Soak brushes in water.
• Check power to the socket and reconnect
the Dolphin.
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