Troubleshooting Guide; Options And Accessories - Hatco FTBP-S Series Installation And Operating Manual

TROUBLESHOOTING GUIDE

WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
Symptom
Unit too cold.
Unit not cold enough.
Unit makes excessive noise
and vibration when turned on.
Controller display flashes
"OFF" and unit is not working.
Controller display flashes "df"
and unit is not working.
Unit plugged in, but not
working.
Troubleshooting Questions?
If you continue to have problems resolving an issue, please contact the nearest Authorized Hatco Service Agency or Hatco for
assistance. To locate the nearest Service Agency, log onto the Hatco website at www.hatcocorp.com, select the Support pull-
down menu, and click on "Find A Service Agent"; or contact the Hatco Parts and Service Team at:
Telephone: 414-671-6350

OPTIONS AND ACCESSORIES

Food Pans
Accessory food pans are available in various sizes.
ALUM PAN ............Half-size aluminum sheet pan —
18"W x 13"D (457 x 330 mm)
18"SHEET PAN ....Full size aluminum sheet pan —
18"W x 26"D (457 x 660 mm)
Probable Cause
Setpoint temperature too low.
Digital temperature controller not working
properly.
Food product not pre-chilled before loading
in unit.
Setpoint temperature set too high.
Condenser coil and/or ventilation panels are
plugged.
Too much frost built up inside of unit.
Digital temperature controller not working
properly.
Refrigerant low/leaking or other internal
condensing unit malfunction.
Internal components have not been adequately
warmed before operation.
The unit is in Standby mode.
The unit is in Defrost mode.
Unit turned off.
Circuit breaker tripped.
Digital temperature controller not working
properly.
Condensing unit overheated.
Internal condensing unit malfunction.
e-mail: support@hatcocorp.com
ELECTRIC SHOCK HAZARD: Turn OFF power switch and
disconnect unit from power source before performing any
cleaning, adjustments, or maintenance.
Adjust the setpoint temperature to a higher setting. Refer to
the "Changing the Setpoint Temperature" procedure in the
OPERATION section.
Contact Authorized Service Agent or Hatco for assistance.
Load unit with pre-chilled food product only.
Adjust the setpoint temperature to a lower setting. Refer to
the "Changing the Setpoint Temperature" procedure in the
OPERATION section.
Clean the condenser coil and ventilation panels. Refer to
the "Monthly Cleaning" procedure in the MAINTENANCE
section.
Turn off, defrost, and clean the unit. Activate an auto-defrost
cycle, if necessary (refer to the "Setting the Auto-Defrost
Cycle" procedure in the OPERATION section).
Contact Authorized Service Agent or Hatco for assistance.
Turn off unit immediately. Unit should be stored in a warm
environment of 65°F (18°C) for at least 10 hours.
Press and hold the
will no longer flash "OFF".
Press and hold the
will no longer flash "df".
Turn on unit.
Reset circuit breaker. If circuit breaker continues to trip,
contact Authorized Service Agent or Hatco for assistance.
Contact Authorized Service Agent or Hatco for assistance.
Half-Size Sheet Pan
(ALUM PAN)
14
English
WARNING
Corrective Action
key for three seconds. The display
key for three seconds. The display
Full Sheet Pan
(18"SHEET PAN)
Food Pans
FTBPM-0923