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9/ Technical Support
For technical support contact our Support department:
E-mail:
support@kontron.com
Phone:
+49-821-4086-888
Make sure you have the following information available when you call:
Product ID Number (PN),
Serial Number (SN)
The serial number can be found on the Type Label, located on the product's rear side.
Be ready to explain the nature of your problem to the service technician.
9.1. Warranty
Due to their limited service life, parts that by their nature are subject to a particularly high degree of wear (wearing
parts) are excluded from the warranty beyond that provided by law. This applies to the CMOS battery, for example.
If there is a protection label on your product, then the warranty is lost if the product is
opened.
www.kontron.com
COM-HPC Client Evaluation Carrier- Rev. 0.3 Preliminary
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