Pin Protection Measures - VeriFone P630 Installation Manual

PIN Protection
Measures
Use the following techniques to provide effective screening of PIN-Entry
Devices (PEDs) during the PIN-entry process. You can use these methods in
combination, although in some cases a single method might suffice.
•
Position the terminal on the check-in stand in such a way as to block visual
observation of the PIN-entry process. Examples include:
•
Visual shields designed on the check-in stand. The shields may be solely for
shielding purposes or may be part of the general check-in stand design.
•
Position the terminal so that it is angled in such a way that PIN spying is
difficult.
•
Install the PED on an adjustable stand that allows consumers to swivel the
terminal sideways and/or tilt it forward/backward to a position that makes
visual observation of the PIN-entry process difficult.
•
Position in-store security cameras so that the PIN-entry keypad is not visible.
•
In an attended handheld (or handover) mode, the users can pivot their bodies
around to shield the device and block it from any prying eyes.
The following table describes the two preferred mounting methods and the
recommended measures to protect against PIN capture in four observation
corridors:
Method Cashier
Use signage
Countertop
behind the PED
without stand
No action
Countertop
needed
with stand
Verifone also recommends instructions to the cardholder regarding safe
PIN-entry. This can be done with a combination of:
•
Signage on the PED.
•
Prompts on the display, possibly with a click-through screen.
•
Literature at the point of sale.
•
A logo for a safe PIN-entry process.
Installation Guide
Customer Customers
in Queue Elsewhere
Install so that No action
the customer needed
is between
PED and next
in the queue
Install so that No action
the customer needed
is between
PED and next
in the queue
P630
On-site
Cameras
Do not install
within view of
cameras
Do not install
within view of
cameras
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