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Summary of Contents for VeriFone UX700
- Page 1 UX700 Installation Guide Verifone Part Number DOC184-001-EN-A, Revision A...
- Page 2 Verifone, Inc. The information contained in this document is subject to change without notice. Although Verifone has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are for illustration only and may not be suited for your purpose.
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Page 3: Table Of Contents
Payment ............23 UX700 I... - Page 4 UX700 Port Pinouts ........
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Page 5: Preface
REFACE This guide is the primary source of information for setting up and installing the UX700 unit. Audience This guide is useful for anyone installing the UX700 device. Organization This guide is organized as follows: Chapter Device Overview. Provides an overview of the device. -
Page 6: Related Documentation
Related Documentation Related To learn more about the card reader and controller device, refer to the following Documentation set of documents and their associated Verifone Part Numbers (VPNs). UX700 Certifications and Regulations Sheet VPN DOC184-002-EN UX700 Quick Installation Guide VPN DOC184-003-EN Conventions and This section describes the conventions and acronyms used in this guide. -
Page 7: Acronym Definitions
Personal Identification Number PIN Transaction Security Radio Frequency RS-232 Recommended Standard 232 Request to Send Secure Access Module SRED Secure Reading and Exchange of Data Universal Serial Bus Vending Machine Verifone Part Number Wide Area Networks UX700 I NSTALLATION UIDE... -
Page 8: Device Overview
HAPTER Device Overview The Verifone UX700 is a powerful device used in various unattended scenarios including vending, ticketing, parking and petrol bunk or pump. It can operate both as an independent primary control device or as a companion device to process payment transactions. -
Page 9: Features And Benefits
EVICE VERVIEW Features and Benefits Features and Following are the features and benefits of UX700 Device. Benefits Exceptional Ease of • Large 5” LCD for unlimited application possibilities and easy readability under various lighting conditions. • Touchscreen for icon-based applications or electronic signature capture support. -
Page 10: Setup Contactless Considerations
The contactless antenna is located around the display. Ensure that the metallic Considerations objects such as frame case is kept at a minimum distance of 20 mm away from the edge of the device. CAUTION Using an enclosed metal frame may negatively affect contactless performance. UX700 I NSTALLATION UIDE... -
Page 11: Selecting Unit Location
Remove all plastic wrapping from the device and components. Remove the clear protective film from the display. Inspect the terminal for possible tampering; see how to identify signs of tampering in section Periodic Inspection. UX700 I NSTALLATION UIDE... -
Page 12: Installing Or Replacing Sam Cards
Installing or You may need to install a Security Access Module (SAM) card or replace the old Replacing SAM card. You can find three SAM slots and one Micro SD card slot on the UX700 (see Cards Figure Respecter les précautions standard dans la manipulation d'appareils sensibles aux CAUTION décharges électrostatiques. -
Page 13: Inspecting The Connection Port
Connection Port USB-B and DC power. The UX700 device can be powered from a PSU in the non-Verifone system or by To Connect the Terminal Power a Verifone Power supply. It can be connected using a 4pin or 6pin plug. - Page 14 ETUP Inspecting the Connection Port Figure 3 UX700 Power Supply Connection To protect against possible damage caused by lightning strikes and electrical surges, consider installing a power surge protector. UX700 I NSTALLATION UIDE...
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Page 15: To Connect The Terminal To A Pc
ETUP Inspecting the Connection Port There are two RS232 connections COM1 & COM2. Insert the RS-232 cable to the To Connect the Terminal to a PC UX700 device and the PC. Figure 4 Connecting to a PC UX700 I NSTALLATION... -
Page 16: To Enable Service Switch
ETUP Inspecting the Connection Port Insert the Ethernet cable to the UX700 device and the socket. To Connect the Device to the LAN Figure 5 Connecting to Ethernet Port To Enable Service This service switch is used to select safe boot for the Android processor. -
Page 17: Disconnecting Cables
Accessories and Documentation for cable part numbers and ordering information. Mounting the Use the following procedure to mount the UX700 to a suitable mounting surface. Device CAUTION Ensure the mounting frame has a thickness between 2mm and 14mm. Align the UX700 stud holes with the holes on the mounting surface. -
Page 18: Using The Smart Card Reader
Secure the unit with M5 nuts with a minimum length of 12 mm. Tighten the nuts using the recommended torque of 7.0 kg-cm (6.1 lbf.in). You can also mount the UX700 using welded screw bolts on the inner side of the NOTE mounting plate. - Page 19 Vous allez perdre des fichiers de données de la transaction n'est pas encore en mémoire WARNING si il ya une perturbation dans l'alimentation lors d'une transaction. You will lose transaction data files not yet stored in memory if there is a disruption in power supply during a transaction. UX700 I NSTALLATION UIDE...
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Page 20: Using The Device
Card transaction procedures vary depending on the application. Verify the proper procedure with your application provider before performing a card transaction. Using the Multi-Card The UX700 supports magnetic stripe cards as well as smart cards. Use the Reader following steps in conducting UX700 card transactions. -
Page 21: Ctls Transaction
ETUP CTLS Transaction CTLS The UX700 device supports contactless credit or debit card transactions. To Transaction perform a contactless transaction, gently tap the card or hold the card on the surface of the display on the contactless logo. Figure 10... -
Page 22: Specifications
HAPTER Specifications This chapter discusses the power requirements and dimensions of the UX700 device. Unit Power • Operating Voltage: 9V DC - 43V DC Requirements • Idle Power: • 3 W (50% backlight) = 12V/0.25A • Typical Power: • CTLS read: 4.5W (Idle Power + 1.5W) •... -
Page 23: Sam Card Reader
Speaker, audio jack with microphone connection • Integrated microphone; HD video decode Communication • Bluetooth® 4.2 BLE • Dual band WiFi 11a/b/g/n Physical • Serial port (RS232) x 2 Interface • Ethernet port • USB-A Host port x 3 UX700 I NSTALLATION UIDE... -
Page 24: Camera/Barcode Scanner
• MDB x 1 • GPIO x 1 • Switched Power output x 1 Camera/Barcode • 2 MP (Front camera) Scanner • QR code scanning Security • PCI PTS 6.X-approved • SRED • Supports AES DUKPT UX700 I NSTALLATION UIDE... -
Page 25: General Care
HAPTER Maintenance and Cleaning The UX700 device has no user-maintainable parts. It can, however, be cleaned. General Care Your device is a product of superior design and should be treated with care. The following suggestions will help you protect your warranty coverage. -
Page 26: Magnetic Stripe Cleaning
• The MSR should be cleaned regularly (once per week is recommended.) Cleaning • The MSR can be cleaned with the Verifone cleaning card (Part Number: 02746-02.) If using a commercially available cleaning card use ONLY an approved MSR NOTE cleaning card made specifically for POS MSR Card reader devices or Petroleum MSR card readers. -
Page 27: Returning A Device For Service
Monday - Friday, 8 A.M. - 8 P.M., Eastern time • International – Contact your Verifone representative Returning a Before returning the UX700 device, you must obtain an MRA number. The Device for following procedure describes how to return one or more devices for repair or Service replacement (U.S. -
Page 28: Accessories And Documentation
• Reference the model and part number in the Note box. NOTE One MRA number must be issued for each UX700 device you return to Verifone, even if you are returning several of the same models. Describe the problem(s). Provide the shipping address where the repaired or replacement unit must be returned. -
Page 29: Documentation
ERIFONE ERVICE AND UPPORT Accessories and Documentation Documentation VPN DOC184-002-EN UX700 Certifications and Regulations Sheet VPN DOC184-003-EN UX700 Quick Installation Guide UX700 I NSTALLATION UIDE... -
Page 30: Device Does Not Start
The troubleshooting guidelines provided in the following section are included to help you install and configure your UX700 successfully. Typical examples of malfunction you may encounter while operating your UX700 device and steps you can take to resolve them are listed in this chapter. -
Page 31: Blank Display
• If the display does not show correct or readable information, then check all the cable connections. If the problem persists, then contact your local Verifone representative for assistance. Transactions There are several possible reasons why the unit may not be processing Fail to Process transactions. -
Page 32: Ux700 Port Pinouts
HAPTER Port Pinouts This section contains port pinout tables for the UX700. UX700 Port Refer to the following UX700 port pinout diagrams. Pinouts RS-232 Port (COM1) Connector Function Description Portpwr (9 to 43 PowerOut, max 1 A V DC) No connection... -
Page 33: Ethernet Port
INOUTS UX700 Port Pinouts Ethernet Port Connector Function Description (LAN) TXD+ Transmit data + TXD- Transmit data - RXD+ Receive data + No connection No connection RXD- Receive data - No connection No connection USB Pinout Connector Function Description (Host Port) -
Page 34: Power Port (Dc-In Or Printer)
INOUTS UX700 Port Pinouts Power Port (DC-in or Connector Function Description Printer) +DC 9-43 V External power from cable Power Ground WAKE Signal Slave TX Slave TX Slave RX Slave RX MDB GND Ground GPIO Port Connector Function Description +DC 9-43... - Page 35 Verifone, Inc. Tel: 1-800-Verifone www.verifone.com UX700 Installation Guide Verifone Part Number DOC184-001-EN-A, Revision A...
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