Call Disconnect - Cisco 7970G User Manual

Call Disconnect

If you want to...
Use your phone to answer a call
ringing elsewhere
Answer a priority call
(SCCP phones only)
Answer a call on your mobile
phone or other remote destination
Tips
• If parties on a call hear a beep tone, the call may be monitored or recorded. Contact your system
• If you work in a contact center or similar environment, you can create, update, and delete your own
• A Call Chaperone user cannot answer an incoming call while calls are being chaperoned.
Call Disconnect
To end a call, simply hang up. The following table gives more details.
If you want to...
Hang up while using the handset
Hang up while using a headset
Hang up while using the speakerphone
Hang up one call, but preserve another call on the
same line
Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G User Guide for Cisco Unified Communications
Manager 9.0 (SCCP and SIP)
8
Then...
Use Call Pickup.
Hang up the current call and press Answer.
Set up Mobile Connect and answer your phone.
When you enable Mobile Connect, answer the call on
your mobile phone and you have up to four IP Phones
or Softphones configured as shared lines, the additional
phones stop flashing.
administrator for more information.
prerecorded greeting that plays automatically if Agent Greeting is configured on your phone. For more
information, contact your system administrator.
Then...
Return the handset to the cradle. Or, press EndCall.
Press
Cisco Unified IP Phones 7945G, 7965G, and 7975G support a wireless headset.
If you are using a wireless headset, refer to the wireless headset documentation
for instructions.
Press
Press EndCall. If necessary, remove the call from hold first.
. Or, to keep headset mode active, press EndCall.
or EndCall.
Calling Features
For more information, see...
Call PickUp, on page 25
Priority Calls, on page 35
Business Calls Using Single Phone
Number, on page 38