Priority Calls - Cisco 7970G User Manual

Calling Features
After the phone starts up and the VPN Login screen appears, enter your credentials based on the configured
authentication method:
• Username and password: Enter the username and password given by your system administrator.
• Password and certificate: Enter the password. Your username is derived from the certificate.
• Certificate: If the phone uses only a certificate for authentication, you do not need to enter authentication
With the authentication methods that require a password, use the << softkey to backspace and correct the
password.
When the power is lost or reset under some circumstances, the stored credentials are cleared.
To establish the VPN connection, press the Submit softkey.
To disable the VPN login process, press the Cancel softkey.
Suspicious Call Trace
If you are receiving suspicious or malicious calls, your system administrator can add the Malicious Call
Identification (MCID) feature to your phone. This feature enables you to identify an active call as suspicious,
which initiates a series of automated tracking and notification messages.
Notify System Administrator About Suspicious or Harassing Call
Procedure
Press MCID or Malicious Call ID.
Your phone plays a tone and displays the message MCID successful. Your administrator receives
notification about the call with supporting information to take appropriate actions.

Priority Calls

Only SCCP phones support this feature.
In some environments, such as military or government offices, you might need to make and receive urgent
or critical calls. If you have the need for this specialized call handling, your system administrator can add
Multilevel Precedence and Preemption (MLPP) to your phone.
Keep these terms in mind:
Precedence
Preemption
data. The VPN Login screen displays the status of the phone attempting the VPN connection.
Indicates the priority associated with a call.
Is the process of ending an existing, lower priority call while accepting a higher priority call that is sent
to your phone.
Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G User Guide for Cisco Unified Communications
Suspicious Call Trace
Manager 9.0 (SCCP and SIP)
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