Mute; Multiple Calls - Cisco 7970G User Manual

Remove Call from Hold on Different Line
Remove Call from Hold on Different Line
Procedure
Step 1
Press the appropriate line button:
• If there is a reverting call on the line, that call resumes.
• If there is more than one reverting call on the line, the oldest reverting call resumes.
• If a nonreverting held call is the only call on the line, the nonreverting held call resumes.
Step 2 If necessary, scroll to the appropriate call and press Resume.

Mute

With Mute enabled, you can hear other parties on a call but they cannot hear you. You can use Mute with the
handset, speakerphone, or headset.
Mute or Unmute Call
Procedure
Step 1
To mute a call, press
Step 2
To unmute a call, press

Multiple Calls

Understanding how multiple calls display on your phone can help you organize your call-handling efforts.
In standard viewing mode, your phone displays calls as follows for the highlighted line:
• Calls with the highest precedence and longest duration display at the top of the list.
• Calls of a similar type are grouped together. For example, calls that you have interacted with are grouped
You can switch between multiple calls on one or more lines. If the call that you want to switch to is not
automatically highlighted, use the Navigation button to scroll to it.
Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G User Guide for Cisco Unified Communications
Manager 9.0 (SCCP and SIP)
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near the top, and calls on hold are grouped last.
or (flashing). Doing so may cause a held call to resume automatically:
Calling Features