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7800 MultiFrame Manual
7880DEC-MP2HD-2 Dual HD MPEG-2 Decoder
6.
TROUBLESHOOTING
6.1.
VLPRO DOES NOT DISPLAY THE 7880DEC-MP2HD-2 ALARMS
Refer to section 1 to connect directly to the board via the serial port. Once a connection has been
established check and/or configure the SNMP settings with the correct VLPro Server IP address and
ensure the community strings are correctly set. Refer to the network administrator if you are in doubt as
to what these should be set to.
6.2.
UPDATING VLPRO SERVER JAR FILE
Products from Evertz are constantly evolving and new features are often added. It is therefore
important to update the JAR files in use to provide access to all the latest features or enhancements. It
will also be necessary to add JAR files for new products. If your new product has not appeared even
after waiting a few minutes for the Ethernet switch negotiation to complete then it is possible that your
JAR file may be old or missing.
To perform a JAR update, ensure that all VLPro clients are closed (those clients which are not closed
will automatically be disconnected as soon as the VLPro Server is restarted). Maximize the VLPro
Server window from the Windows task bar, select Help> Apply Update> Product from the menu.
A window will appear, as shown in Figure 6-2, simply navigate to the location of the new JAR file and
double click to select the file. The window will automatically close and the update will be applied in the
background.
7880DEC-MP2HD-2 - 34
Figure 6-1: VistaLINK
Revision 1.0
PRO Server
®
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