Important safety instructions The applied nameplate is located at the bottom or rear of the product. When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1.
Page 3
(HD101, HD101W and HD1). Use only or flame-supporting gases, unless there the supplied rechargeable battery (Ni- is adequate ventilation. A spark in such MH AAA 550mAh 2.4V) or replacement...
Table of contents Important safety instructions ..... 2 Parts check list ........5 Layout ..........7 Installation ..........8 Set up ..........14 Voice Menu ...........15 Operation .........16 Appendix ......... 18 Troubleshooting .......... 18 Maintenance ..........24 Disclaimer and Limitation of Liability ..24 European Directives ........
Telephone base with Cordless Base Stand | Network cable | faceplate and overlay handset and Wall Mount Adapter | Charging Stand Handset battery Bracket SIP Cordless 1-line Hotel HD101 Telephone SIP Cordless 1-line Wi-Fi HD101W Enabled Hotel Telephone EN - 5...
Page 6
Parts check list Items contained in the respective cordless telephone package: Parts included Model Model name number Telephone base with Cordless Base Stand | Network cable | faceplate and overlay handset and Wall Mount Adapter | Charging Stand Handset battery Bracket SIP Cordless 1-line Handset...
Charger - HD1 Charger SIP Cordless 1-line Hotel Telephone - HD101 SIP Cordless 1-line Wi-Fi Enabled Hotel Telephone - HD101W Installation option - install base stand for desktop To mount the base stand 1. Align the grooves with the base stand.
Page 9
Misusing it on your other IT devices shall be prohibited. To order a replacement, contact authorized service personnel, your seller, or Snom. 2. When the telephone base has been initially installed, make sure the power adapter is securely plugged into an outlet not controlled by a wall switch, and the network cable is plugged into the network wall jack.
Page 10
Installation option - converting from desktop to wall mount position To mount the telephone base on the wall 1. Unmount the base stand. Put the cordless handset aside. On the telephone base, press the wall mount clip upward and rotate a half turn (180°). Slide back the clip. •...
Page 11
The handset battery is pre-installed. a replacement, contact authorized service To replace the handset battery, follow as shown personnel, your seller, or Snom. below. • Dispose of used batteries according to the 1. Use a narrow object to pry open the screw instructions.
Page 12
• Make sure the power adapter is securely a replacement, contact authorized service plugged into an outlet not controlled by personnel, your seller, or Snom. a wall switch. 2. Bend a small paper clip and gently insert it to the Handset battery ON pinhole to turn on the handset.
Page 13
Handset registration Place the cordless handset on the telephone base cradle. Handset registration happens automatically the first time a cordless handset is placed on the telephone base. When the registration process completes, the MESSAGE WAITING LED flashes once and you hear 3 rising beeps as confirmation.
Voice Menu The Voice menu enables you to use the handset to query and change phone settings. To access the Voice Menu: 1. When the phone is idle, press this key sequence on the handset: TALK Û Û Û Û. A digitized voice on the handset will announce Voice Menu options.
HD101 • The MESSAGE WAITING LED and the SPEAKER key illuminate when in use. SIP Cordless 1-line Wi-Fi Enabled Hotel Telephone - HD101W Place a call SIP Cordless 1-line Handset - HD1 Place a call using the cordless handset Handset On the cordless handset, press FLASH/TALK /SPEAKER.
Page 17
• To switch a call from the telephone base Call waiting speakerphone to the cordless handset 1. When you hear a call waiting tone during which is not on the telephone base cradle, a call, press FLASH/TALK on the cordless press FLASH/TALK or /SPEAKER on the...
Appendix Troubleshooting If you have difficulty with the telephones, please try the suggestions below. In case of malfunction, contact authorized service personnel, your seller, or Snom. For cordless telephone Question Suggestions • Make sure the Cat-5 network cable is plugged into the LAN port of the telephone base and the network wall jack with Power over Ethernet (PoE).
Page 19
Question Suggestions • Try all the above suggestions. • The Cat-5 network cable may be defective. Install a new Cat-5 network cable. • Make sure your network is providing Power over Ethernet (PoE). • Disconnect the telephone base from the network wall jack and connect a different working SIP telephone.
Page 20
Question Suggestions • The Speed Dial key may not be properly programmed. Refer to the SIP Phone 4. The Speed Dial key does not work at all. Configuration Guide for details. • Make sure your network is providing Power over Ethernet (PoE). •...
Page 21
Question Suggestions • Clean the charging contacts on the cordless handset, telephone base, charging base and/or charging stand each month with a pencil eraser or a dry non-abrasive fabric. 8. The CHARGE LED is off. • Make sure the Cat-5 network cable is plugged in correctly and securely.
Page 22
Question Suggestions • Make sure the Cat-5 network cable is plugged into the LAN port of the telephone base and the network wall jack with Power over Ethernet (PoE). • Check your SIP server or telephone administrative settings. Refer to the SIP Phone Configuration Guide for details.
Page 23
Question Suggestions • Make sure the Cat-5 network cable is plugged in correctly and securely. 13. I hear noise on the cordless handset and the keys do not work. • Unplug the Cat-5 network cable. Wait for 15 seconds before plugging it back in. •...
Avoid rough treatment of this product. Snom Technology GmbH and Place the handset down gently. Save the its suppliers assume no responsibility for any...
Disposal of batteries and product ( ) These symbols on the products, packaging, and/or accompanying documents mean that used electrical and electronic products and batteries must not be mixed with general household waste. For proper treatment, recovery and recycling of old products and batteries, please take them to applicable collection points in accordance with your national legislation.